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The Rise of Paid Wikipedia Consulting

jfruh writes "Roger Bamkin is a director at Wikimedia UK; he also is on retainer for the government of the British territory of Gibraltar, and has nominated and approved Gibraltar-related articles for the "Did You Know" box on the Wikipedia front page. Maximilian Klein runs a business called UntrikiWiki, and advertises his services by saying "A positive Wikipedia article is invaluable SEO." Are such users violating the spirit of what Wikipedia is about? Or should we trust that the wisdom of crowds will offset obvious shilling?"

27 of 85 comments (clear)

  1. Do you think by kiriath · · Score: 5, Insightful

    That this is the first time in history you have been able to pay to have the 'history books' 'doctored'?

    1. Re:Do you think by Cryacin · · Score: 4, Interesting

      I'm sure that Encyclopedia Britanica has an "alter encyclopedia entry" item in their shopping cart too.

      I don't think it's so much that this is the first time in history that history can be bought. It's probably more of a discussion on the price.

      --
      Science advances one funeral at a time- Max Planck
    2. Re:Do you think by Anonymous Coward · · Score: 3, Interesting

      yeah, but at that point wiki-foundation or whatever should just go ahead and charge for it as an entity and stop the "we are a nonprofit with no corporate overloards so please give us money" yearly charity drives. This degrades the integrity of the site just the same if not worse, because it survives on public donations to keep the servers running, then allows the already oft-bitched about moderators to sell what amounts to ad space for personal profit when they are in between talk page flame wars, online powertrips and other poor judgment calls.

  2. It'll just be a rip off by nagasrinivas · · Score: 2

    Ultimately somebody is going to edit the article to add the real story. The business model is as good as saying "We'll give you a good starting article".

    1. Re:It'll just be a rip off by Trepidity · · Score: 2

      It might even help get some decent articles started in some areas. Maybe we should convince various countries that they're falling behind Gibraltar—they, too, need to start paying people to write informative Wikipedia articles on their towns, cities, and historical sites.

    2. Re:It'll just be a rip off by mysidia · · Score: 3, Informative

      That depends on if he has clients agree to a budget that includes bribes for other editors, admins, and additional sockpuppets and massive numbers of IP addresses, to ensure that the "consensus" of any editing discussion is in favor of the client.

    3. Re:It'll just be a rip off by Anonymous Coward · · Score: 4, Insightful

      Why are we assuming that someone being paid to author something well, or clean up articles, must necessarily be in the business of lying?

      It's entirely possible that the guy just gets paid to know what will and won't likely be removed. He'd know you have to cite sources, and can't just make shit up. He knows that garbage is going to get removed and the remaining edits will be suspect. He can also probably put together a readable sentence.

      So, so long as they're working within the framework of rules... I don't see a problem at all. If they become a problem, it'll get dealt with.

    4. Re:It'll just be a rip off by ATMAvatar · · Score: 2

      The assumption is easy to make because corruption always occurs when there is money involved. If it's still mostly legitimate now, it is only a matter of time before it descends into payment for changing articles to omit negative facts and insert lies which are positive to the client. The problem with waiting until it becomes a problem (assuming it isn't one already) is by that point it is usually too late.

      --
      "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety."
  3. I have been paid to write articles. by Anonymous Coward · · Score: 5, Interesting

    I have been paid to write articles and pitch them to many magazines just to create published sources that are then used to force wikipedia articles in a certain direction with sources. Specifically, I wrote about Quantum Fiction (which has a crazy misogynist edit history) and my article is getting published in a real magazine, at the end of this week. As soon as it appears, it will be used to further the edit war on the Quantum Fiction page.

  4. Dupe? by Anonymous Coward · · Score: 4, Informative
    1. Re:Dupe? by Black+Parrot · · Score: 2

      It was posted by samzenpus. That means at least half the time it's guaranteed to be a dupe. One can only hope dice will finally enforce some actual standards on these flunkies who claim to be "editors".

      Maybe we could bribe a Wikipedia editor to help.

      --
      Sheesh, evil *and* a jerk. -- Jade
    2. Re:Dupe? by Anonymous Coward · · Score: 4, Funny

      Lies!!! Look at what it says on Wikipedia!

      Samzenpus
      From Wikipedia, the free encyclopedia.

      The topic of this article may not meet Wikipedia's general notability guideline. Please help to establish notability by adding reliable, secondary sources about the topic. If notability cannot be established, the article is likely to be merged, redirected, or deleted. (September 2012)

      samzenpus is a well-respected Slashdot editor. He is renowned for his careful editing and focus on quality control. [citation needed]

      This biographical article is a stub. You can help Wikipedia by expanding it.

    3. Re:Dupe? by Black+Parrot · · Score: 3, Funny

      When you spot a dupe you're not supposed to complain or even point it out; you're supposed to find the old article and repost the top rated comments under your own name, for a bit of easy instant karma.

      --
      Sheesh, evil *and* a jerk. -- Jade
    4. Re:Dupe? by Daetrin · · Score: 2

      When you spot a dupe you're not supposed to complain or even point it out; you're supposed to find the old article and repost the top rated comments under your own name, for a bit of easy instant karma. ...oh, wait, from the _old_ article! Sorry, missed that part. I'll have to go look for some other comments to steal now.

      --
      This Space Intentionally Left Blank
  5. Punishment by brickmack · · Score: 2

    I vote these people should be drawn and quartered. Same with the vandals.

  6. Difference between adding and subtracting by gman003 · · Score: 3, Insightful

    There's a difference between "promoting the good" and "hiding the bad".

    You want to edit your country's (or corporation's, or religion's, or even your own personal) article to add sections about the lovely lakes, the wonderful telephone system, the many interesting furry animals, including the majestic moose, go right ahead. Obviously, you can't just make shit up (fact: Tuvalu is the world leader in nuclear fusion research[citation needed]), but there's nothing wrong with adding facts to the article. And yes, if you go completely overboard with it, writing a novel's worth of praise for the architecture, the geological features, the thriving and innovative independent film industry, it's going to get trimmed down even if it's completely unbiased (more so if it is).

    But if you try to hide the undesirable things that are true, you can fuck right the hell off. If there's something about you that you don't want people to know, you probably shouldn't be doing it (doesn't apply *as* much to personal articles - it still applies in many cases, but not in many others). If you don't want people to find out about your ruthless secret police, or your massive sex trafficking biz, or your widespread pollution, you should try stopping those things rather than pay someone to edit Wikipedia to hide those facts. Because not only will editing Wikipedia *not* *work* (people will revert it right back), but it will add "tried to hide the truth from the Internet" to your list of crimes. Which is a pretty shameful, both in "you did something bad" and in "you did something bad that was petty and ultimately meaningless" - it makes you both evil, and a pretty low class of evil at that.

    1. Re:Difference between adding and subtracting by Air-conditioned+cowh · · Score: 2

      What does work more effectively on Wikipedia is "promoting the bad" by using weak sources or completely mus-representing, or making up, what the sources say (whoever checks a reference is being used properly for a relatively unknown organisation anyway) and "hiding the good". This is because people are generally more sensitised to shilling, probably because it happens more often, than they are to a psychopath owning an article.

  7. Both by Bob9113 · · Score: 3, Insightful

    Are such users violating the spirit of what Wikipedia is about? Or should we trust that the wisdom of crowds will offset obvious shilling?

    Both. Wikipedia is not a paid content service, paid content is a clear violation. The wisdom of the crowds is now, has always been, and will always be a critical line of defense against disinformation. The conflict between well-informed citizens and those who would distort information has been going on for millennia. There's a whole lot of fancy new weapons in the game, but it's the same game.

    Here's one of the most fundamental rules of dynamically unstable systems with lots of new weapons: Arm yourself or be subjugated. If you believe in truth, justice, and The American Way(*), detecting and outing shills is a fine way to serve your fellow man. Say what you will of human nature -- maybe we're all for sale, but the bad guys can't afford to buy us all. The not-paid-off people massively outnumber the shills. And if they do find a way to buy us all off, we can totally throw a rager with the money.

    * in the starry-eyed Superman sense, not necessarily the current observed sense

    1. Re:Both by smellotron · · Score: 2

      I'm 1980226

      You're not a number, you're a free man!

  8. Re:Seriously.... by gman003 · · Score: 3

    And? Larry Wall makes most of his money from his books - does that make Perl just some big scheme so he can sell books?

    Neil Gaiman charges in the range of $50K to speak - not because he wants to make a lot of money (he donates much of it to charity), but because there's a very limited supply of him and a very high demand for him to speak.

    And moreover, what effect do Wales's talks have on Wikipedia? Perhaps some indirect one, in that he could drive people either towards or away from Wikipedia, but he'd be doing that whether he gets paid for it or not.

    The question here is whether being paid to edit Wikipedia by an entity with a vested interest in creating bias is ethical. My own stance (detailed below, in "Difference between adding and subtracting") is "sometimes", but I recognize that some will argue either "always" or "never". But the question is definitely not "is making money based off your personal experiences wrt Wikipedia ethical".

  9. Re:hahaha by kelemvor4 · · Score: 4, Insightful

    Wikipedia: for editors with no life and paid shills. I'll stick to Encyclopedia Britannica thank you very much.

    Because Britannica has more content than the world's largest encyclopedia and you can be certain nobody is paying them, right?

    https://en.wikipedia.org/wiki/Wikipedia:Size_comparisons

  10. Re:hahaha by Alex+Belits · · Score: 2

    But someone may need a large list of fictional animals with pictures and descriptions for a lesson in biological taxonomy!

    --
    Contrary to the popular belief, there indeed is no God.
  11. Perception management by onyxruby · · Score: 3, Informative

    These services are called "perception management" and they operate under public relations and other marketing labels. This kind of thing has been going on for Centuries, hell the original name of Greenland was a "perception management" name given to attract settlers (Greenland has far more Ice than Iceland). Why is this portrayed as a new kind of thing?

    Name any public website you can think of, Amazon, Twitter, Slashdot, Wikipedia or any other. There are companies that monitor those websites and respond to with accounts that are saved just for those purposes. These accounts can be rented out by thousands or tens of thousands. It's dishonest and it is something that websites have had to battle for years.

    Articles about exposing professional shills have appeared and been covered extensively on the Atlantic, Wired, Slashdot, and a number of other sites I can think of in recent memory.

    I think the more interesting technology piece on this would be to cover how websites go about detecting and burying shill accounts. It's really just a form of spam, and the war on shill accounts will likely mirror the war on spam in every regard. It's just something you have to watch out for.

  12. Re:hahaha by Jah-Wren+Ryel · · Score: 2

    Because Britannica has more content than the world's largest encyclopedia and you can be certain nobody is paying them, right?

    They've stopped selling copies of Encyclopedia Britannica now so you are probably right, nobody is paying them!

    --
    When information is power, privacy is freedom.
  13. Politicians, too by edibobb · · Score: 3, Insightful

    Political parties have been paying consultants to write and maintain positive Wikipedia entries on their minor politicians for years. [citation needed]

  14. "Wisdom of crowds" by Arancaytar · · Score: 4, Informative

    Possibly used to apply to Wikipedia 6 or 7 years ago. Then its rise in popularity caused trolling and political shilling to become more attractive, libel lawsuits for living person biographies to become a danger, and an increasing obsession with "notability" (ie. having spawned at least one internet meme) to develop. Preventing the former and enforcing the latter required a tight and locked down command structure. Any moderately popular article is locked to anonymous edits now.

    That means Wikipedia is no longer dependent on the wisdom of crowds, but the incorruptibility of its management and directorial staff.

    Whoops.