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Foxconn Thinks the iPhone 5 Is a Pain

pigrabbitbear writes "China's largest electronics manufacturer, the already-loathed Foxconn, is now taking the fall for the iPhone 5 shortage that's annoyed consumers and worried investors in recent weeks. What's the holdup? They don't have enough parts? They're training new line workers? They're too busy trying to regain control of their factories after employees started rioting? Nah. According to the company, the iPhone 5 is just a huge pain to put together. That bit about the riots is a little bit true, too, though."

27 of 312 comments (clear)

  1. Ug by timeOday · · Score: 4, Informative
    The quote from the unnamed Foxconn source is interesting, if true. (Good luck swapping the hard drive (flash) or battery like I have with my 80GB iPod!)

    But this story has so much "attitude" it's unpleasant to get through.

    1. Re:Ug by Dahamma · · Score: 5, Insightful

      I have no interest in defending Foxconn or Apple for the conditions in their factories, but yes, this article (and others on that site) is so flawed and snarky it's barely worth crediting.

      My favorite gems:

      The company had been running an internship program that put 14- to 16-year-old children on the factory floor

      And the link they reference in that quote (to anther article on their OWN site) says it was vocational interns (16+) and college students (18+). So more accurate would be "16 to 22". You'd think they could quote their own articles correctly.

      Also from that article referenced: The suicide rate at Foxconn is still lower than that of the general population in China, but striking for its concentration among a group of workers at a single company.

      Wha?? Someone failed basic statistics. If the rate is lower over a population (where "rate" = incidents/population), how is the concentration (eh, also incidents/population) striking? In fact, it's only striking because of the *anecdotes* sensationalized by stories like this...

      Basic human rights and working conditions in China are a big problem, but it doesn't help the cause to make up facts and statistics that don't exist...

    2. Re:Ug by garaged · · Score: 4, Insightful

      Contextualizing, it is likely that work environment should discourage suicide, maybe the rate is alarming compared against similar factories

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    3. Re:Ug by JakartaDean · · Score: 4, Informative

      The company had been running an internship program that put 14- to 16-year-old children on the factory floor

      And the link they reference in that quote (to anther article on their OWN site) says it was vocational interns (16+) and college students (18+). So more accurate would be "16 to 22".

      I don't want to defend the authors, but Foxconn did recently admit that some of it vocational interns were 14 - 16 years old. It was on the BBC, among others.

      --
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  2. Pain? by girlintraining · · Score: 5, Insightful

    Foxconn may say the iphone5 is a pain, but I think the workers getting paid peanuts for 80 hours shifts might have a different idea of what 'pain' means. Besides, how much quality assembly is really possible when your workforce is bleary-eyed and exhausted? I bet there's a lot of QA rejects and extra controls required to keep quality from plummeting.

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  3. iFixit by Dan+East · · Score: 5, Informative

    That's ironic, because iFixit finally gave the iPhone 5 a much better score than all previous generations as far as repair goes. In the factory the boards are populated by machine, leaving the final assembly of the various parts by hand, which is basically the same process you have when manually disassembling / reassembling the device. Just doesn't jive with what iFixit had to say. Sounds like they are trying to shift blame to me.

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  4. Design for manufacturing? by benjfowler · · Score: 5, Interesting

    Any Slashdotters know anything about manufacturing engineering, and would like to fill us in on why Apple can construct such a sophisticated thing as an iPhone 5, that still needs to be assembled largely by hand?

    Surely a mass-marketed consumer device like that, they'd design for manufacturability, and/or design the tools required to assemble it efficiently?

    Maybe, with (Chinese) labour costs being such an insignificant part of the sticker price, it's simply not worth the trouble?

    1. Re:Design for manufacturing? by mosb1000 · · Score: 4, Insightful

      They can't build robots capable of the same wide variety of fine, rapid movements as people. Assembling the device robotically would require a large number of purpose build machines to carry out each step. That would add years to the amount of time it takes to bring a product to market, which is unacceptable in consumer electronics.

    2. Re:Design for manufacturing? by Lord_of_the_nerf · · Score: 5, Funny

      Because robots have more human rights in China.

    3. Re:Design for manufacturing? by jrumney · · Score: 4, Informative

      It's perfectly normal for final assembly to be done by hand. We're not talking soldering here, but inserting flat cables into sockets, clipping PCBs into place inside the aluminium chassis, and closing everything up. It would take quite specialized machinery to automate this, and the lifespan of the average iPhone model is just not long enough to justify that.

    4. Re:Design for manufacturing? by dgatwood · · Score: 4, Informative

      Nineteen components, and they still get it wrong.

      That's nothing. I bought a bunch of microphones from a Chinese manufacturer a couple of years ago. The power supply circuit boards were machine-built, AFAIK, so they were consistent. All that they had to do by hand was screw a single circuit board down with... maybe four screws, screw the case together with... I think two screws, and shove on a knob or two on the front. They might have had to snap a power jack into the back or something. We're talking dead simple here.

      I'll let you guess what percentage of them had at least one screw rolling around in the box. Hint: it was not a single-digit percentage. Most companies can't cope with that sort of return rate.

      If you want quality out of China, you'll only get it if you have enough volume that they will care if they lose your business. And you will have to do random inspections of their factories, which means having employees on the ground in China. Fail to meet either of those requirements and, assuming what I've seen is typical, it would probably be cheaper for them to ship you the parts and for you to pay to have them assembled in the U.S. once you factor in the astounding return rate. Assuming that you do proper QA in the U.S., you'll be disassembling and reassembling a quarter of them anyway, so you might as well eliminate the redundant assembly step and just assemble it over here. Cheaper import duties, that way, too.

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  5. Re:Hey if China is whining about building them.... by MikeKD · · Score: 4, Informative

    Why not build them here?

    Because the rest of the supply chain (LCDs, RAM, etc) is still in East Asia?

  6. Re:Hey if China is whining about building them.... by hawguy · · Score: 4, Informative

    Why not build them here? Yes they will cost slightly more but obviously given the rabid demand they haven't crossed the price point that drives away customers. The bigger issue is in spite dividends and buy backs and such Apple still has over 100 billion in their mattress and they don't have a clue what to do with it! Even with the increased production costs it's doubtful it would dent the 100 billion in the bank while it would mean hiring 500,000 new people that might turn into iPhone customers! It worked for Henry Ford. Being a good citizen could result in a windfall instead of reduced profits. Apple can't go broke at this point so why not help their mother country out for once? They get the added benefit of getting rid of two weeks in shipment delays due to having to ship them from China. They could also get them to Europe quicker so it's a win/win!

    A Chinese Foxconn worker makes around $400/month, $4800 year. A worker in the USA would cost about 10 times as much once benefits are included.

    If it takes 500,000 chinese workers to make the phone, it would probably take 600,000 - 750,000 USA workers because USA workers aren't going to put in the same amount of overtime. But it if takes 500,000....500,000 times $50,000/year is $25B/year in labor costs alone and ignores the billions it would cost to build the factories.

  7. Re:Hey if China is whining about building them.... by squiggleslash · · Score: 4, Informative

    OK, even if you accept the wages arguement, the Chinese will accept pay far below US minimum wage (around $8/hour in most states, last time I looked, although that was a while ago.)

    But to be honest, the major reason is that companies like Foxconn are extremely good at getting an assembly line for a new product set up in a very short space of time. This was the reason the Raspberry Pi, for example, was outsourced to a non-Western country - Western manufacturers could match the price, but would take months to set up their production lines. Non-Western manufacturers could get everything set up in weeks.

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  8. Thin is In by Tablizer · · Score: 5, Funny

    TFA: The company had been running an internship program that put 14- to 16-year-old children on the factory floor, and if you've ever built a Lego spaceship with a teenager, you'll know that those nimble little fingers are great at dealing with the small parts.

    Because the iPhone 6 will be as thin as a credit card, Apple will hire fetuses.

    1. Re:Thin is In by R3d+M3rcury · · Score: 4, Funny

      Which is why they do this in Asia: Because Caucasians are just too damn tall.

  9. Re:Hey if China is whining about building them.... by Xacid · · Score: 5, Informative

    There was a slashdot article a while back explaining exactly what that difference would be. It was somewhere in the ballpark of $20-40 more per device.

    Apple's comment regarding the topic "we're in the business of making phones, not creating jobs".

  10. Re:Hey if China is whining about building them.... by scheme · · Score: 4, Informative

    Where are you pulling your numbers from? I would like to know how you came to your price figures if they actually did that.

    I don't care if you were sarcastic, I'm serious. I would like to know what the cost difference would be if the iPhone 5 was made in the USA versus China.

    There have been studies that estimates are about $30 to $160 more per iphone in costs ( http://www.businessinsider.com/apple-iphone-manufacturing-cost-foxconn-2012-4) . That means apple's margin for the devices would go from $452 in gross profits to around $293 per iphone. It'd cost more but wouldn't be outrageously more.

    --
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  11. Re:Hey if China is whining about building them.... by Karlt1 · · Score: 4, Informative

    "you steal the guy that is writing it... John Hubbard. Apple, that firm that invents nothing, but steals everything (Jobs said so himself!) and became filthy rich with FreeBSD, offered John Hubbard so much money he could not resist...... has bought away the mainguy behind it"

    So you steal stuff by paying for it?

  12. Re:Hey if China is whining about building them.... by bill_mcgonigle · · Score: 5, Insightful

    Riiight that why all the assembly jobs are still in the US.

    It's not really the money. China has something like a $70 price advantage on a US-built iPhone. Apple people would pay it.

    What you get in China, is that the factory that makes those mini screws you need for the iPhone is just down the road. This doesn't happen in Oklahoma - the industries have all left. The logistics of doing it in the US are nearly impossible.

    Second, if you wanted to build that screw factory, in China, you just grease the right palms and build a screw factory, maybe with State financial support. In the US you begin a 7-year permitting process.

    In the city where my office is Red Lobster wanted to put a restaurant. One of their canned designs they've done a hundred of. After two years in the city planner's office, they were at a meeting and the planner decided that she didn't like the propane tank in the back of the proposed restaurant, because, she said, somebody could pull off on the Interstate and shoot it with a high powered rifle, and cause an explosion that would kill everybody in the restaurant. This has never happened, even in a Michael Bay movie, and there are a dozen other restaurants in the plaza with the same setup, but she decided that Red Lobster should bury an underground tank (in a flood plane) big enough for all the restaurants to share, and that would make the world a happier place. They told the planner to go to hell, walked out of the meeting, and never came back to town.

    21st Century America - inexplicably uncompetitive.

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  13. Re:Hey if China is whining about building them.... by BradleyUffner · · Score: 5, Funny

    You might remember those days, when everyone complained about how expensive Apple hardware was.

    Yesterday?

  14. health care being tied to jobs hurts the USA for j by Joe_Dragon · · Score: 4, Insightful

    health care being tied to jobs hurts the USA for jobs and getting rid of that can give us more jobs hear.

  15. Re:Hey if China is whining about building them.... by root_42 · · Score: 5, Interesting

    But to be honest, the major reason is that companies like Foxconn are extremely good at getting an assembly line for a new product set up in a very short space of time. This was the reason the Raspberry Pi, for example, was outsourced to a non-Western country - Western manufacturers could match the price, but would take months to set up their production lines. Non-Western manufacturers could get everything set up in weeks.

    And yet, after some months, the Raspberry Pi foundation moved manufacturing to the UK -- for the same retail price! (http://www.raspberrypi.org/archives/1925). So why shouldn't Apple be able to do the same thing? Granted, the RP Foundation isn't out to make a huge profit, but still, Apple should be able to source its components and products a little bit more ethically.

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  16. Re:Hey if China is whining about building them.... by Ambvai · · Score: 4, Interesting

    I got a good dose of this the other day when my sister was working with a rich college kid, straight out of China.

    The concept of Home Depot, a store where you'd just walk in and buy a hammer, was a novel thought. He kind of knew that, conceptually, there had to be some place where equipment like that was sold, but the idea that people who didn't work in the field would ever go there, and there was the kind of demand to have a store that large blew his mind.

  17. What is happening to Slashdot's submit process ? by Taco+Cowboy · · Score: 5, Insightful

    Samzenpus, can you please do a better job on the submission approval process?

    " China's largest electronics manufacturer, the already-loathed Foxconn ..."

    First of all, Foxconn is from Taiwan, not China.
     
    Second, no matter how much the submitter pigrabbitbear loaths Foxconn, the ill-feeling pigrabbitbear has towards Foxconn is NOT related to the story of TFA, and Samzenpus, the mod who approved the submit, should have known better than allowed "the already-loathed Foxconn" to pass through the approval process.
     
    Slashdot is faltering, and it's not the users who has brought it down.
     
    It's the moderators, such as Samzenpus, who have failed to carry out their job duty, in a professional manner.
     
     
     
     

     
     
     
     
     

     
     

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  18. Re:What is happening to Slashdot's submit process by AliasBackslash · · Score: 4, Informative

    " China's largest electronics manufacturer, the already-loathed Foxconn ..."

    This is a quote from TFA not something the submitter wrote his/herself.

  19. Same person by pavon · · Score: 4, Informative

    The submitter, pigrabbitbear, is the author/editor/whatever of the story. Everything he has ever submitted has been from motherboard.vice.com, and he even openly uses it has his contact link.