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Black Sheep Blackberry Blackballed By Business

Hugh Pickens writes "Nicole Perlroth writes that the BlackBerry, once proudly carried by the high-powered and the elite, has become a magnet for mockery and derision from those with iPhones and the latest Android phones. as Research in Motion clings to less than 5 percent of the smartphone market — down from a dominating 50 percent just three years ago. One of the first steps Marissa Mayer took as Yahoo's newly appointed chief executive to remake the company's stodgy image was to trade in employees' BlackBerrys for iPhones and Androids and although BlackBerrys may still linger in Washington, Wall Street and the legal profession, in Silicon Valley they are as rare as a necktie. BlackBerry outcasts say that, increasingly, they suffer from shame and public humiliation as they watch their counterparts mingle on social networking apps that are not available to them, take higher-resolution photos, and effortlessly navigate streets — and the Internet — with better GPS and faster browsing."

15 of 349 comments (clear)

  1. So fucking what? by MagusSlurpy · · Score: 5, Insightful

    Stupid people like to tease me for liking Star Trek and the Misfits. Fuck them, it's what *I* like that matters to me. If you switch phones because your old one isn't cool enough, you're a dipshit and deserved the mockery you were getting in the first place.

    --
    My sister opened a computer store in Hawaii. She sells C shells by the seashore.
    1. Re:So fucking what? by arcite · · Score: 5, Insightful

      No kidding. A BB is a BUSINESS tool. If you want a no nonsense device with a physical keyboard and superior email and message handling, a BB is still the best.

    2. Re:So fucking what? by FreakyGeeky · · Score: 5, Insightful

      This thinking is exactly why RIM is in trouble. "But we do business email best! We'll always have a market!"

    3. Re:So fucking what? by jbolden · · Score: 5, Insightful

      You should read the article. It was attacking the functionality of the BB as a business tool as well: mapping, not having all the messaging features, and client's having a low opinion of it. I don't think things are really that bad for BB but this is the NYTimes, so you can't just blow the article off.

    4. Re:So fucking what? by Tridus · · Score: 5, Insightful

      Other phones are *better* business tools, if you're in a business that has more to it then just email and IM. There's quite a lot of business that falls into that category.

      We're looking at giving field staff phones when they do their ice jam monitoring during the winter/spring, because it lets them have maps of their routes, take photos of the jam, and submit it all from the field. We're not considering Blackberries for this task, because they're so far behind current phones that they're just not up to the task.

      Have a business where you can use apps to look at client data, market data, or any other kind of data? BB is a bad phone for it.

      Sorry folks, but "we do email best!" doesn't cut it anymore.

      --
      -- "So they told me that using the download page to download something was not something they anticipated." - Bill Gates
    5. Re:So fucking what? by LordLimecat · · Score: 5, Informative

      But they dont. Android and iPhone utterly crush the BB in "business email".

      Absolute nonsense. Lets do a comparison. And btw, Im sure ill get called a shill for this, but I post it because Im absolutely furious that I traded my bold 9650 for a Motorola Admiral, which might be the worst business phone ever despite having 2.3.7 android and a full qwerty keyboard.

      Setup
      Blackberry, the IT staff does their magic (basically, just auths a user's email address and generates a code). The user enters their email address, and a one time code. Thats it. Blackberry email is activated. Never have to worry about password changes, or SSL certs. Never have to worry about whether DNS name or email server changes (a refresh of the BES services will fix that immediately).
      ActiveSync: User needs all sorts of stupid info: mail server address, mailbox name (some phones), mail password (a problem for some users who honestly dont know it), whether to use SSL, what parts of the mailbox to sync, retention period, etc. Also, it uses SSL, so if the cert is selfsigned or expired, have fun getting the phone to work. Also, will stop syncing when users password changes. Also, will stop syncing if you ever need to migrate email servers or change DNS name.

      Usage
      Blackberry: Has qwerty shortcuts for basically everything, so basically anything can be done one-handed. Recognizes phone numbers AND extensions in basically any context for rapid dialing. Hardware buttons for answering phone.
      Android: Wants you to use touch for EVERYTHING (even if qwerty keyboard is present), which means 2-handed use. Has basically no keyboard shortcuts (for compose, reply, etc). Has problems with some extensions depending on vendor (my admiral can only recognize extensions with ###-###-####; ### format, which absolutely noone uses). Software buttons for answering phone-- which means input lag can cause you to miss your call (has happened several times to me).

      Security
      Blackberry: Uses per-device AES encryption. Devices support full storage and memory encryption. Only way to compromise a device is to get into that device, or else compromise the BES itself.
      Android: Uses ActiveSync, which means SSL. Simply getting a CA to sign you a bogus cert for mail.targetcompany.com and doing some DNS poisoning is sufficient to perform a MITM on any and all phones for that organization. Bonus points when you go and check out what entities are on the trusted root authority list on all of those androids you deployed.

      There are areas that Blackberry fails, I understand that; but in its core competencies Android is a poor replacement for Blackberry. Its problem is that it has accepted the mantra "touch input good, physical bad", which is great from a consumer media content but terrible from a "lets be productive" standpoint.

    6. Re:So fucking what? by Jesus_666 · · Score: 5, Funny

      Maybe it's because I'm a Gen-Xer and I hate typing "were U at?" in emails, but I wish my iPhone and my BlackBerry had gone away for a dirty weekend and I'd wound up with the offspring.

      Congratulations! Your wish has been granted and you are now the proud owner of a touch-only Blackberry!

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
  2. RIM Fan here by alphax45 · · Score: 5, Informative

    I use a Blackberry (Bold 9900) by choice. A few reasons:

    - I love the keyboard!
    - Unified inbox; everything is in one spot.
    - Different modes; EG: when I go to bed I have a mode called "bedtime" that only alerts me if something important from someone important comes in.
    - Contact based alerts. So during the day when I'm at work my phone will only "ring" if it's my mom (she has cancer, so lay off) or my wife (only calls if it's important, sends a text otherwise).
    - Canadian company. Home country pride :)

    Yes there is a lack of apps and yes, the Java based OS does sometimes show me the lovely hourglass but for me, it works.

    As for other phones, I have looked but not willing to move at this time. I am very excited for BB10 and hope it will allow RIM to mount some kind of comeback.

    I have never been randomly made fun of for my phone. Sure friends and co-workers will sometimes poke fun; but it's people I know.

    Finally; it's just a phone people - there are bigger things in life to worry about.

    --
    K Man
  3. WTF is this world coming to by Chrisq · · Score: 5, Insightful

    WTF is this world coming to if someone can be "shamed and humiliated" because of what type of phone they have?

    1. Re:WTF is this world coming to by fuzzyfuzzyfungus · · Score: 5, Insightful

      WTF is this world coming to if someone can be "shamed and humiliated" because of what type of phone they have?

      The need to define a hierarchy based on shame and humiliation(and if that fails, good, wholesome, violence) appears to be older than humanity, if research on our adorable monkey colleagues is anything to go by). The precise means are historically contingent and practically irrelevant, so long as something is available.

    2. Re:WTF is this world coming to by jythie · · Score: 5, Insightful

      Meh, just look at slashdot or any other geek culture.. particular groups within it shame and humiliate people for failing to use what everyone else uses. You see it with iPhones and 'droids, OSX and Windows and Linux, Scotch and Wine and Beer,.. humans are social animals that like to push people for conformity around whatever the group uses to differentiate it from other groups. The symbols themselves are irrelevant and arbitrary.

      While one might be tempted to blame some specific group like 'hipsters', it is a pretty pervasive behavior that pretty much every subculture is guilty of.

  4. It all depends which Star Trek by SmallFurryCreature · · Score: 5, Funny

    Whether you deserve mockery depends on which Star Trek you like:

    1. Star Trek: The Original Series. My man!
    2. Star Trek: The Next Generation. My gay man!
    3. Star Trek: Deep Space Nine. My girl, very inclusive of them to make a Star Trek for the soap opera crowd.
    4. Star Trek: Voyager. Go away kid
    5. Enterprise DIE!
    6. Star Trek: The rape movie Your death will be a public holiday.

    Same with old phones, the first people to use a real useful smartphone were the Nokia communicator users. Then for the people who found that to hard to use, the blackberry was invented.

    Then the iPhone came along for those who didn't have any real use for them apart from playing flavor of the day games. How many slicing games does a platform need anyway?

    But at least your not a windows phone user.

    There is always a pecking order and always someone at the bottom. Windows phone users and Enterprise watchers are the equivalent of the dead half cannibalized chicken at your local factory farm. McNuggets.

    Queue this post being modded down by a future McNugget.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

    1. Re:It all depends which Star Trek by Scutter · · Score: 5, Funny

      I am a HUGE Star Trek nerd, but I always got grossed out when that dude's dad cut his hand off at the end of the second movie.

      --

      "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
  5. Email and messaging are no longer enough by sjbe · · Score: 5, Interesting

    If you want a no nonsense device with a physical keyboard and superior email and message handling, a BB is still the best.

    "No nonsense"? Have you actually used a Blackberry? They do a few things rather well but overall they are almost obnoxiously annoying to use. I'll take any of the better Android phones or an iPhone over any Blackberry any day of the week. My mother uses a fairly recent BB and good grief is it irritating. Oh it can email fine but heaven forbid you want to do anything besides messaging with it including changing settings.

    You also have to remember that the devices it is competing against are general purpose computers which happen to be able to make calls. The BB still is in a world where email is the so-called killer app. Things have changed and just email isn't enough anymore. Even if we concede that the BB is better at dealing with email and messaging, the difference is marginal for most people. The advantages of the BB don't even come close to outweighing its deficiencies.

  6. Bad IT Dept doesn't know how to setup Exchange by briantf · · Score: 5, Insightful

    Your explanation for setting up ActiveSync means the account you have is connected by an incompetent IT department.

    Setting up an Android or an iPhone for Exchange needs only an email address and a password. There are at least 3 different means by which Autodiscover can be configured to take care of client device configuration. If your IT dept can't figure that out, what makes you think a BES server is within their capacity to manage?

    Your shrill denunciation of SSL and the assumption that users are too stupid to use a password seems almost self-denigrating. You don't use SSL in any web app? You can't remember your corporate credentials? The iPhone might be too complicated for you.....

    Finally, we see the issue - you have a phone you don' t like, so it must be someone else's fault. The phone you did like was designed and built by a company so incompetent they self-destructed. It must be someone else's fault. I'm starting to see a pattern here....

    Regards,
    Brian in CA