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New York Data Centers Battle Floods, Utility Outages

miller60 writes "At least three data center buildings in lower Manhattan are struggling with power problems amid widespread flooding and utility outages caused by Hurricane Sandy. Flooded basements at two sites took out diesel fuel pumps, leaving them unable to refuel generators on higher levels. One of these was Datagram, which knocked out Buzzfeed and the Gawker network of sites. At 111 8th Avenue, some tenants lost power when Equinix briefly experienced generator problems." The NY Times has a running list of Sandy-related problems, including 5,700 more flight cancellations, 6 million people without power, rising water levels at a nuclear plant, official disaster declarations from President Obama, and a death toll of 38. On the upside, and despite the high water levels, the Nuclear Energy Institute was quick to point out that all 34 nuclear facilities in Sandy's path made it through without problems.

48 of 186 comments (clear)

  1. Look at the bright side by AuMatar · · Score: 5, Interesting

    If we're really lucky, it'll take out all the high frequency traders systems for a few days and we can have an actual market without parasites.

    Nah, who am I kidding. If that actually happened they'd keep Wall Street closed.

    --
    I still have more fans than freaks. WTF is wrong with you people?
    1. Re:Look at the bright side by Revotron · · Score: 2

      HFT systems are located as close to the exchange's servers as they physically can be, because all the marketeers think it's bad juju to have a ping time above .01ms.

      Needless to say, if the HFT systems go down, then the market's exchange servers 2 feet away will probably be down, as well.

      I'm afraid this is a battle we just can't win.

    2. Re:Look at the bright side by girlintraining · · Score: 2

      Nah, who am I kidding. If that actually happened they'd keep Wall Street closed.

      Well, now that you mention it...

      --
      #fuckbeta #iamslashdot #dicemustdie
    3. Re:Look at the bright side by jessehager · · Score: 3, Informative

      Most of the traders try to get as close to the old Western Union Building at 60 Hudson St. as possible. If not inside it, in a building adjacent to it. That's the central network hub for the financial district.

    4. Re:Look at the bright side by tlhIngan · · Score: 3, Interesting

      HFT systems are located as close to the exchange's servers as they physically can be, because all the marketeers think it's bad juju to have a ping time above .01ms.

      Needless to say, if the HFT systems go down, then the market's exchange servers 2 feet away will probably be down, as well.

      If you're within the datacenter, there's a chance the trading computers are a bit further away from that actually. What happens is that the exchange actually ends up finding the longest cable they need to reach from the trading computer to the farthest rack, then they ensure that every cable from the trading computer any rack is that length. That way all the HFT traders who pay to be physically close in the data center aren't getting any advantage - there's just a huge coil of cable above the rack to ensure every rack gets the same latency. One could argue the coil of cable adds to latency by being an inductor, I suppose...

  2. Where are the mid-American datacenters by blueforce · · Score: 4, Interesting

    Why aren't there more datacenters in Kansas, Nebraska, North Dakota, etc.? Surely the threat from Tornados could be mitigated and the electrical infrastructure built out more cheaply than the losses due to coastal disasters, no?

    --
    If you do what you always did, you get what you always got.
    1. Re:Where are the mid-American datacenters by 54mc · · Score: 4, Insightful

      Why aren't there more datacenters in Kansas, Nebraska, North Dakota, etc.?

      If you're paying the premium to host in Manhattan, you're doing so because latency is a big deal to you.

      --
      Joy! Beautiful spark of the gods!
    2. Re:Where are the mid-American datacenters by maxdread · · Score: 2

      You might be correct but keep in mind that there are other limitations as well. Cost and need for cooling, talent, price of utilities and infrastructure (not just utilities but potentially network related as well).

      However there has to be something behind the idea of data centers in the midwest, at the very least Iowa is home to a Google data center.

    3. Re:Where are the mid-American datacenters by OverlordQ · · Score: 5, Informative

      > Why aren't there more datacenters in Kansas, Nebraska, North Dakota, etc.?

      There are, you just dont hear about them as often because they generally dont have anything newsworthy to report about them.

      --
      Your hair look like poop, Bob! - Wanker.
    4. Re:Where are the mid-American datacenters by Shatrat · · Score: 2

      The largest datacenter in the world is at 350 E Cermak Road in Chicago.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    5. Re:Where are the mid-American datacenters by Revotron · · Score: 3, Informative

      That's what Chicago is for. Far west enough to avoid most eastern seaboard troubles, far east enough to avoid the earthquakes, but central enough to provide good connectivity and ping times to both coasts.

      There are a few datacenters in Omaha, Nebraska, but they're either lights-out carrier-grade (Level3) or Fortune 500 warm-site backup grade. (CoSentry). They're also ungodly expensive because they're the only players in a 250 mile radius.

      Kansas City, MO has a good selection of datacenters for non-mission-critical systems, but most of the "data fortress" type places are built and run by the business that needs them.

      This is all completely ignoring the issue of latency, though - when you're doing financial transactions there's no better seat in the house than the heart of Wall Street. Every millisecond counts, I've been told.

    6. Re:Where are the mid-American datacenters by bluefoxlucid · · Score: 5, Funny

      One bowl of Colon Blow has more fiber.

    7. Re:Where are the mid-American datacenters by Shatrat · · Score: 2

      I couldn't say because the network I work on doesn't go that far west, but 350 E Cermak is the center of the Internet, if it has one.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    8. Re:Where are the mid-American datacenters by Shatrat · · Score: 5, Informative

      5 microseconds per kilometer tends to be a pretty good approximation, depending on the transport gear.
      Things like FEC, EFEC, dispersion compensation modules (non-bragg grating type), frequent OEO regens can add up and make it worse.

      That would give you a ballpark of 11ms for a 1450 mile circuit.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    9. Re:Where are the mid-American datacenters by Anonymous Coward · · Score: 4, Informative

      I work for a daatcenter in Kansas. I can tell you first hand that there are a lot of datacenters around here (Kansas City metro). If you aren't doing high speed trading, then you have no reason to not have a datacenter out here. Power is cheaper, space is cheaper, cost of living is cheaper, you don't have to worry about hurricanes or snow, most DCs are tornado proof, and connectivity here is WAY better than people know (and growing faster than any other area in the country). If latency is your primary concern though, then close to the source is your only option.

    10. Re:Where are the mid-American datacenters by lennier · · Score: 2

      To your point, if you were 1,450 miles away in the middle of Kansas, you'd have a 7.7 millisecond ping time just for speed-of-light latency if you ran redundant fiber from your DC directly to the exchange in Manhattan.

      Welcome to the Internet as the rest of the world sees it - and why we're less than enthused about "cloud" when all the big servers aren't even on our continent. ;)

      --
      You are not a brain: http://books.google.com/books?id=2oV61CeDx-YC
    11. Re:Where are the mid-American datacenters by Anamelech · · Score: 2

      Canada's got one too, in Nova Scotia. BastionHost is based in an old nuke bunker John Diefenbaker's administration made. Link(Site 100% Flash.)

  3. WHERE ARE THE MELTDOWNS!!?!?!?! by CajunArson · · Score: 3, Funny

    I was promised a NUKULAR OPOCALIPSE yesterday, and here we are with satellite images that don't even show the entire East Coast as a glowing radioactive wasteland.

    I think that this complete lack of NUKULAR meltdown is 100% absolute irrefutable proof of two key concepts:
    1. Capitalism is an abject failure and we need U.N. control of everything and everyone right now.
    2. NUKULAR power is obviously far too dangerous and should be banned right now before somebody doesn't get killed again JUST LIKE FUKUSHIMA.

    --
    AntiFA: An abbreviation for Anti First Amendment.
  4. Disaster Plan Fail by OverlordQ · · Score: 4, Insightful

    [...] work hard to assess the situation and our recovery plans.

    How about not putting mission critical equipment susceptible to water damage in the one place all water will go.

    --
    Your hair look like poop, Bob! - Wanker.
    1. Re:Disaster Plan Fail by mrdogi · · Score: 2

      Information Technology is not important enough in the eyes of so many higher-ups. Until an unrelated complete campus power outage, our primary data center was situated immediately under the Men's restroom, complete with leaky pipes.

      I'll just let that image soak in for a while...

  5. Re:No big deal. It was a cat1 storm by sglewis100 · · Score: 4, Insightful

    This is as strong as a case forever to stop paying attention to the media.

    Sounds like you already stopped paying attention. Had you even checked the one link in the article, or even read the summary, you'd know it was a catastophy, and New York will not function "perfectly tomorrow like nothing ever happened."

    Schools closed. Subways closed 4-5 days. 38 people dead. Market closed. Fire in Queens destroys dozens of homes. Power outages for millions. 7% of the US population in fact without power. Tunnels flooded (subway and car). NYU Tisch hospital evacuated due to flood related generator failures, including premature babies on ventilators. Just a small summary, of just one city.

    I'm a former NYer. Have spoken to many friends and family. None expect normal life tomorrow. Some have considerable property damage. None lost a life, thankfully. I live in South Florida, incidentally, and rather well understand how damaging hurricanes can be. Wilma damaged my car, and cancelled my wedding day as the roof caved in on the place we were getting married in that Friday.

    This is a rare strong case to NOT stop paying attention to the media.

  6. Re:No big deal. It was a cat1 storm by AuMatar · · Score: 2

    They were idiots for going out to sea. Even if it was marginally safer for the boat to be at sea than in port for the storm, it was safer for the crew to be in port, or in hotel rooms 100 miles inland. Those people died due to a combination of greedy ownership that valued the ship more than the crew's safety and their own stupidity in not refusing. All this for a reproduction used in movie shoots. A senseless waste.

    --
    I still have more fans than freaks. WTF is wrong with you people?
  7. Re:Oblig. XKCD by Revotron · · Score: 3, Insightful

    I don't think you're doing that right.

  8. I'm waiting for the calls... by cayenne8 · · Score: 2, Interesting
    I'm waiting for people to start asking the questions of "Should we bother rebuilding in New Orle...err...New York, since they're built so close the water, and are a disaster waiting to happen?"

    "What were they thinking building a city between two bodies of water near the ocean so close to sea level"?

    "Maybe we should just move the city to further inland, where its safer and we won't have to go through this over and over again...and keep wasting money"

    I know I've heard that before..hmmmm.

    Seems like the should have known not to build so close to the water, and if they did...not to put things that react badly with salt water underground, eh?

    Sorry if it sounds like sour grapes...and I do feel horrible for the people that flooded and lost things, I know first hand how that feels from Katrina.

    But I do get a bit uneasy..seeing how differently things are treated during the storms and afterwards....depending on where in the US you are situated.

    I mean, this storm, while large in breadth....was a weak Cat. 1 when it made landfall. I could see it being worse, if it had happened and turned into a blizzard over NJ and NYC as was a worst case scenario.

    But c'mon...if you have property ON the freakin shoreline, beach front houses, guess what...you're gonna get damaged with a hurricane or other strong storm.

    Aside from the areas right near the water..I didn't see all that much damage. Sure, people are going to be without power a couple or more weeks in some areas. Those of us that live in the Gulf south take this as normal a couple times a year...that's what you get for living close to the ocean.

    Again....not to make light of anyone's loss, flooding is very difficult to deal with...it sucks.

    But this was a weak storm, and did about normal damage as happens to places with a storm like this hitting a coastal area.

    I feel bad for those that will next have to deal with FEMA.....then again, maybe their a bit better by now...but I still have less than fond memories for them.

    Anyway...people in those areas up there....you'd better get used to these storms hitting more often.

    These things go in cycles..and ya'll have been lucky the past decades. I believe back in the 50's a number of storms made landfall up there...but has been so long, that people forget.

    Last year, Irene and this year Sandy....hope you're better prepared for next year....if nothing else, you're a dolt if you don't purchase flood insurance. It is DIRT cheap....most everyone would be well served buying it if you ever have even occasional flash floods in your area....

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    1. Re:I'm waiting for the calls... by SuperMooCow · · Score: 2

      AFAIK New York is not below sea level.

    2. Re:I'm waiting for the calls... by DerekLyons · · Score: 3, Insightful

      But this was a weak storm, and did about normal damage as happens to places with a storm like this hitting a coastal area.

      I don't know where you live - but here on Planet Earth, nobody rational calls a storm with 100mph winds and an 11 foot storm surge, "weak". Not to mention, this storm was considerably more severe than is "normal" for that area.
       

      Sorry if it sounds like sour grapes...

      No, you don't sound like sour grapes - you sound like an ignorant jackass.
       
      Catch a clue.

    3. Re:I'm waiting for the calls... by bws111 · · Score: 5, Insightful

      Getting several feet of snow in one day is not all that unusual in Buffalo. What do you think would happen to New Orleans if that happened there? An average cold winter's day where I live has a low temp of about 0F. Think New Orleans could take that for a few weeks at a time? The tidal change in the Bay of Fundy is something like 40ft - think New Orleans could take it? Sure, you get winds over 100MPH in New Orleans, but Mt Washington, NH recorded over 230MPH. Think you could take it?

      Comparing things like wind speed and storm surge and temperature between different regions is a fools game. What really matters is deviation from normal, and this was a very large deviation from normal. Yes, the storm surge was 'only' 13 feet, but the last time it was that high in NY was - unknown. The previous recorded max was in 1830 something, and this beat it. No, 70MPH winds are not that high in absolute terms, but tell that to the trees that couldn't take it (because normally they are only subjected to 50MPH winds).

      In short, get over yourself. The fact that you have experienced similar absolute numbers without devastation does not in any way mean that the same conditions are not devastating elsewhere, or that they shouldn't be devastating. No matter where you live, someone else is living with conditions that you would consider devastating.

    4. Re:I'm waiting for the calls... by PlusFiveTroll · · Score: 2

      You only consider it a weak storm (in your previous post) because of the failures of our current hurricane classification system.

      Sandy was a category 1 wind event, as proclaimed, but that wind event area was huge, possibly one of the largest hurricane wind events in the Atlantic ocean, which leads too...

      Sandy was at least a category 2 surge event, if not category 3. The direction of the storm, the storms gigantic wind field, and astronomical high tide lead to a surge event far more dangerous then the current system would lead a person to believe. The damage you are seeing near the shore is a testament to that. The failure to for emergency planners to take that in consideration lead people to use shelters that were then flooded.

      As to get people to build away from the ocean, yes it's a damn smart idea, but people seem to follow passions better then good ideas. People have a relationship with the ocean, they love its beauty and power, and when it's going good, it is great. Since the time between major events with the ocean is pretty long, we think we can build up our walls and get the most of the relationship, and that maybe we'll never have to pay the piper.

    5. Re:I'm waiting for the calls... by watice · · Score: 2

      The infrastructure can withstand most natural disasters (and as you mentioned, time) because most of it is built from stone, concrete, & steel, as opposed to wood. This is fine for winds, hurricanes, even amateur terrorist attempts. However, most of the flooding damage happened not because of the rain downfall which was actually pretty little, but because of the surges happening in the coastal areas. A lot of the infrastructure also have below ground dwellings, cellars, and basements. The building codes are pretty strict here, I just got fined myself recently and those fines are anything but cheap. While it's true that structures built before 1968 do have a different set of codes to follow, our Dept. of Buildings keeps databases of every single structure, building, or residence, inspection dates, permits, etc. Coincidentally, I just saw city council speaker Quinn on TV promising to help residents expediate the permit process for residents with damage. Every single change to your residence needs an architect to file for permits. Had I known that, I wouldn't be paying thousands in fines.

    6. Re:I'm waiting for the calls... by DNS-and-BIND · · Score: 2

      If that happened to New Orleans, the Buffalonians would be laughing their asses off at the hicks from the sticks who don't know basic life skills like driving on ice. Seen it before. There would also be racist and classist comments.

      A lot of butthurt in this thread - maybe for once the shoe's on the other foot and the laughers are getting a dose of their own medicine.

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
  9. Callcentric VoIP service also down by Bill+Dimm · · Score: 2

    Callcentric apparently had a single datacenter in NYC with no backup power generator. Lots of discussion here.

  10. Re:No big deal. It was a cat1 storm by NatasRevol · · Score: 3, Informative

    No 'might' about it.

    Death rate of NYC is around 1,000/week. or 140 per day.

    --
    There are two types of people in the world: Those who crave closure
  11. Re:No big deal. It was a cat1 storm by cayenne8 · · Score: 2, Interesting
    Hmm....boy, this doesn't speak well for the super dense urban living does it?

    Everyone depending on mass transportation...a little flooding and the city comes to a stand still?

    Hell, we get hit with Cat 1 level storms all the time in the Gulf south area...it is a major PITA, and I do feel for people that got flooded, it is horrible...but it *IS* part of living near the coast of an ocean.

    I hope everyone had flood insurance, it is dirt cheap.

    But really aside from the expected shoreline damage..this wasn't that bad of a storm. It appeared the media had to try to go out of their way to try to make areas where they were reporting look worse than it was. I mean, reporters not on the coast...barely had wind blowing, a little rain in the background....it wasn't THAT bad of a storm.

    But it does show the drawback of everyone proclaiming the good points of living urban...at least in less urban places, the storm doesn't put everything at a stand still...everyone in more 'normal' cities and areas, can still get in their own car or truck and move and go as needed to repair things, resupply and yes...get back to work and normal life.

    Seems the urban style, and 99% dependence on mass, underground transportation is proving to be a nagging single point of failure, no?

    This was not that bad of a storm. If it hit NYC and other cities there worse than it should...maybe it should be a wake up call for them...to be better prepared. These storms come in cycles and this is likely going to be more of a routine occurrence in the next decade or so.

    it isn't like anyone will call for us to "move NYC to a safer area" like we've heard when talk of rebuilding flooded and hurricane damaged cities happened in the not so distant past...even on Slashdot.

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  12. Fukushima and Sandy show by circletimessquare · · Score: 3, Insightful

    that flooding ruins backup generators, pumps, fuel storage. I hope that disaster mitigation plans are reviewed.

    I also hate people who judge negatively from hindsight, but disaster planning is about considering the most probable of the improbable. Flooding looms most threatening and probable of the improbable.

    Perhaps putting all the backup infrastructure on a higher floor makes it harder to maintain, access, and/ or protect from mischief/ terrorism. However plain old flooding seems to be an issue time and time again in disaster scenarios and really needs highest priority in disaster plans.

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
    1. Re:Fukushima and Sandy show by JazzHarper · · Score: 2

      Eleven years ago, flooding from Tropical Storm Allison knocked out generators in the Texas Medical Center in Houston, the largest medical center in the world. Disaster planners should, by now, be well acquainted with the threat of flooding to their backup power. In any case, you are correct that they do not always have the flexibility to install such machinery on floors above ground level. The best that can be done, in many cases, is retrofit the generator rooms with seals and ventilation that can withstand outside flooding--to a certain level. Part of disaster planning involves finding the point at which the cost of insuring against a low-probability, high-impact event exceeds the risk-weighted cost of the event, and stopping short of that.

  13. Re:Oblig. XKCD by Revotron · · Score: 2

    Huh. Works for me.

  14. Re:No big deal. It was a cat1 storm by bws111 · · Score: 3, Insightful

    "Be better prepared" - than what? The storm surge that flooded lower Manhattan beat the previous record by 2 feet, and that record was set almost 200 years ago. The fact that there were only 38 people killed in the entire region shows just how well prepared they were. Nobody was drowned in the subways, because they stopped the subways before they got flooded. Nobody was stuck in elevators, because they turned off the elevators before the power was shut down.

    What is it with all these people saying 'it was not that bad a storm'. It was that bad a storm for the area. It was record flooding. From what I understand, Category 5 hurricanes are 'not that bad a storm' compared to the storms on Jupiter - pretty meaningless comparison, isn't it?

  15. Lots of redundancy by SuperKendall · · Score: 2

    Yes, because a single fiber cable in some backwater town with zero redundancy

    Why do you think there is zero redundancy?

    Even if you had only one carrier in a town that had a fiber run go through (very unlikely), if the cable gets cut on one side of town the fiber provider can just run all the traffic around the nationwide loop the other way until it gets where it needs to go - and believe me a cut will be fixed VERY quickly.

    A town where "a single fiber" dead ends is obviously not a good location, but there are many towns across the U.S. with bundles of fiber going through.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  16. Re:Oblig. XKCD by gman003 · · Score: 2

    Weird, it works just fine for me.

  17. Re:Oblig. XKCD by oodaloop · · Score: 4, Funny

    Reminds me of one of xkcd's funniest comics:

    http://xkcd.com/404/

    --
    Tic-Tac-Toe, Global Thermonuclear War, and relationships all have the same winning move.
  18. Re:No big deal. It was a cat1 storm by nehumanuscrede · · Score: 2

    If the media didn't portray this as the " END OF TEH WORLD ! " then I may pay more attention to it.

    The bottom line is, while tragic, the damage is pretty much what is expected from a Category One Storm. Could have been a lot worse. There are four more categories of stronger storms to contend with . . .

    Lots of rain, storm surge, high winds for a while, fire, flooding, no power for several days to months ( YES months. Some places here after IKE had no power for MONTHS ), the usual. At least it didn't spawn a dozen tornadoes over the city for you. Nothing like dealing with a hurricane AND the friggin tornadoes they usually spawn on top of it all. ( Hurricane Alicia - 1983 I think it was )

    Lots of lessons are going to be learned. ( Like not putting emergency generators and / or their fuel tanks in the basements. Realizing your home insurance doesn't include Flood insurance. Etc. )

    The only folks that are shocked at the damage are those that have never been through this. They may have seen it on TV in past years when Florida, Texas or Louisiana got hammered by similar storms and didn't think that much of it. Now, at least, this regions generation has a healthy respect for what a hurricane is capable of. If another one comes along, they'll be much better prepared to deal with it.

  19. Re:No big deal. It was a cat1 storm by YrWrstNtmr · · Score: 2

    The Navy did the same with ships from Norfolk. It is far safer to be out at sea than tied up dockside.
    Unless you misjudge the size, speed and track of the storm. Now add in a generator that craps out, and cannot pump out the bilge anymore.

    When they left port, the projected storm track was much different than what actually happened.

  20. Re:No big deal. It was a cat1 storm by AuMatar · · Score: 3, Insightful

    The navy has much bigger, more modern ships. There's also national security risks if the navy boats are damaged. No such problems for a movie prop.

    And like I said- it may be safer for the boat. It isn't safer for the crew. This wasn't a surprise storm, this had been forecast for a week. Tie up the boat, stay in a hotel (preferably about 100 miles or so inland), and then repair the boat as needed. The health and safety of the crew is far more important than the ship. The owners deserve to be sued into oblivion for even asking. It is NOT acceptable to risk 16 lives to save money on repairs. Hell, take it to a dry dock if you're that scared.

    --
    I still have more fans than freaks. WTF is wrong with you people?
  21. Re:No big deal. It was a cat1 storm by AuMatar · · Score: 2

    1 dead, 1 missing, and 13 came damn close and needed rescue choppers during a hurricane, endangering both themselves and the people who had to save them. Its inexcusable and criminally negligent. It probably doesn't deserve quite the amount of media attention its getting, but it was amazingly stupid.

    --
    I still have more fans than freaks. WTF is wrong with you people?
  22. Re:No big deal. It was a cat1 storm by hguorbray · · Score: 2

    It took off a 1000sq ft section of roof in our Seacaucus Data Center and let the rain in -and the magic smoke out....

    will be several days to recover, but we have other Data Centers in Mass, NY and Atlanta and Denver which can still cover that half of the country....

    -I'm just sayin'

  23. From my VPS provider by Anonymous Coward · · Score: 3, Informative

    All Linux VPS located in New York City, NY VPS are currently offline. They are located in Internap's LGA6 facility in 111 8th Avenue.

    Please be advised that Internap's LGA11 facility is experiencing significant flooding in the sub-basement of the 75 Broad Street building as a result of Hurricane Sandy. The flooding has submerged and destroyed the site's diesel pumps and is preventing fuel from being pumped to the generators on the mezzanine level.

    Thankfully, our NYC server nodes are not directly located in LGA11's facility, but rather LGA6. The cause of this temporary outage is that LGA6 routes certain parts of the network's backbones through LGA11 which is currently offline as explained above. URPad's downtown NYC facility, located at 111 8th Avenue, is currently experiencing a network-only outage. The datacenter is not located in the storm surge zone, and is not suffering from any flooding. All URPad hardware and assets are safe and remain powered on. Engineers are aware of the network outage and all efforts will be made to restore network connectivity as soon as possible.

    Internap & URPad will continue to work hard to assess the situation and our recovery plans, and will communicate those plans as soon as possible. Thank you for your patience and understanding during this crisis. Please trust that we are doing everything we can to bring your services back online as soon as possible.

    1. Re:From my VPS provider by cinnamon+colbert · · Score: 2

      This reminds me of a story from www.thedailywtf.com New hire is shown the server room: redundant hardened servers, redundant RAID drives, redundant airconditioners, power supplies, phone lines to call people... Comes in a few weeks later, power went out, no airconditioning, servers are toast. why no phone call to the large number of people supposed ot get called ? no redundant power on the phones....... I mean, what kind of a moron has backup diesel in the BASEMENT !!!! ON AN ISLAND !!! Ok, no one thinks of everything. acid test, do they move the generators to high ground.....

  24. how many days have to go by by cinnamon+colbert · · Score: 2

    before we can tell all those people along the jersey and CT shores, ya wanna live on the ocean, get your own darn flood insurance, we the taxpayers are tired of picking up the tab so you can have a great view ?