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AT&T To Pay $700,000 For Overcharging Consumers

Posted by Soulskill on from the two-thousandths-of-a-percent-of-quarterly-revenue dept.

An anonymous reader writes "CNet reports on an agreement between AT&T and the FCC which will require the telecom company to pay $700,000 to the federal government to resolve overcharging complaints. AT&T will also refund charges to customers who were switched from pay-as-you-go data plans to monthly plans after AT&T said they could keep the old plans. 'AT&T has also agreed to an extensive compliance plan (PDF), which includes: consumer notification, training of customer care representatives, and periodic compliance reports to the FCC. AT&T must also conduct additional searches of its records to identify improperly switched consumers and ensure appropriate refunds.'"

4 of 74 comments (clear)

  1. 700,000 dollar by Anonymous Coward · · Score: 5, Informative

    an ink dot on himalayas, when compared to unjust profits of telecom vultures

  2. It'll be a tough hour, maybe? by ceriphim · · Score: 3, Informative

    With their 2011 revenue (http://www.att.com/gen/general?pid=22537), they generate roughly $697,615/hour in revenue.

    I take it the FCC isn't familiar with "Old Testament" -style justice...

  3. Re:That UK judge gives me an idea by GNious · · Score: 3, Informative

    I understand that the EU does it that way - which is why everyone is whining that they are being too cruel to companies with the billion-dollars fines.

  4. Re:That UK judge gives me an idea by Murdoch5 · · Score: 3, Informative

    The best punishment ever handed down was to a lady who used the sidewalk to pass a bus, the judge is making her wear a sign which has on it “Only an idiot would drive on the sidewalk to avoid the school bus.”. Read more: http://www.thesun.co.uk/sol/homepage/news/4630315/Woman-to-wear-idiot-sign.html#ixzz2BXro0Llo