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Microsoft Surface Touch Cover 'Splits Within Days'

An anonymous reader points out a report at the Guardian of a potential problem for early adopters of the Microsoft Surface tablet. The Touch Cover is one of the available protective covers for the device; it acts as a keyboard, and has both a gyroscope and an accelerometer on board. Unfortunately, some users have found that the edges of the Touch Cover have split open after only a few days of use. "The defect is identical in each case: the cover ... begins to split at its seam where the device attaches magnetically to the main computer. [One developer] was told to return his Touch Cover to Microsoft for a replacement, and Microsoft has been swapping faulty covers for users where it has retail stores. It's unclear whether the problems that people have encountered are due to a faulty batch or are a subtle problem that will become more apparent as more people use it for longer — but the fact that users in the US and the UK have reported the problem suggests that it is not isolated to a single manufacturing batch."

19 of 135 comments (clear)

  1. Re:My experience with Surface by imagined.by · · Score: 5, Funny

    I would say that this story might be a bit over-sensationalist.

    Well, now that Microsoft wants to compete with Apple, they'll have to deal with over-sensationalist news as well.

    Let me be the first to suggest "Covergate". ;)

  2. So what? by lennier1 · · Score: 5, Funny

    They're just holding it wrong!

    1. Re:So what? by Joce640k · · Score: 4, Funny

      I bet the only people who get this problem are the same people who fold paperback books completely back on themselves when they read them.

      --
      No sig today...
  3. Fix-It-Yourself is the new game by siddesu · · Score: 3, Funny

    I just glued the screen of my Nexus 7 so that it doesn't squeak, replaced the lens of my iPhone 5 to avoid the purple flare, I'll fix this too. Bring it on!

  4. Re:My experience with Surface by Dunbal · · Score: 4, Funny

    Correct, if it was Apple the user would be told that he is using the cover wrong, and a new and improved cover would be available for purchase for $399.

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    Seven puppies were harmed during the making of this post.
  5. BUNCH OF CRY BABIES !! by Anonymous Coward · · Score: 0, Funny

    Like a little slip of a cover is worth the bitching !! Deal with it !! Live with it !! Take it like a man !! Or are you a little girl crying because her doll's clothing has a wrinkle !!

    1. Re:BUNCH OF CRY BABIES !! by MindPrison · · Score: 4, Funny

      Like a little slip of a cover is worth the bitching !! Deal with it !! Live with it !! Take it like a man !! Or are you a little girl crying because her doll's clothing has a wrinkle !!

      Ballmer, is that you?

      --
      What this world is coming to - is for you and me to decide.
  6. Re:My experience with Surface by Anonymous Coward · · Score: 5, Funny

    Of course they're defective.

    Which part of "Microsoft Product" did you not understand?

  7. Microsoft has been swapping faulty covers for user by Edzilla2000 · · Score: 4, Funny

    So, how does that work? You go in with your faulty cover, you leave with a new user? Do you get to choose your user?

  8. Re:My experience with Surface by dna_(c)(tm)(r) · · Score: 3, Funny

    You guys, stop Microsoft cover bashing (then at least it will hold together at the seams)

  9. It's OK! by martin-boundary · · Score: 2, Funny

    It's OK! Users with this problem just have to reboot the tablet and it will be fixed.

  10. Re:My experience with Surface by rainmouse · · Score: 4, Funny

    Well, now that Microsoft wants to compete with Apple, they'll have to deal with over-sensationalist news as well.

    Though I suspect they may find themselves in a patent infringement lawsuit regarding this.

  11. Re:My experience with Surface by Anonymous Coward · · Score: 2, Funny

    I would say that this story might be a bit over-sensationalist.

    The implication being there is some level of sensationalism that is acceptable?

  12. Re:My experience with Surface by Anonymous Coward · · Score: 5, Funny

    I agree. As a busy, young, professional, and I kept finding that my Android and Apple devices were holding back my potential to synergize my cloud potential at work, but it also got in the way of my X-treme lifestyle when I'm not. After a few days of using my new Microsoft® Surface, it magically unleashed my creativity and X-tremeness and earning potential with it's radical Microsoft® Windows® technology, and I was offered the job of CEO. The styling and unique VaporMg (patent pending) casing caught the eye of a few supermodels today, while I was doing some Xtreme mountainbike-hang-gliding-surfing-rock-climbing-base-jumping, which is a new sport made possible only by thoughtful design and precision craftsmanship that make Surface a joy to behold. They were aroused by the split touch cover, and told me they'd be my harem as long as I never to get it changed.

  13. Re:My experience with Surface by erroneus · · Score: 4, Funny

    This is Microsoft we're talking about. There is the obgligatory "...of death" which must be added to every Microsoft based failure.

  14. lol somebody bought a surface? by Anonymous Coward · · Score: 0, Funny

    servers you right, sucker!

  15. Re:My experience with Surface by DrXym · · Score: 4, Funny

    It just works, and you have Windows underneath.

    If you have the RT version the only thing you have underneath is disappointment and tears.

  16. Re:My experience with Surface by Sponge+Bath · · Score: 4, Funny

    This unbiased testimony to the awesomeness of Surface with Windows RT prompted me to buy one for every member of my family and a homeless guy. The new EZ-tear away cover technology saves me time and those precious moments can mean the difference between life and death. If you care about your family, Surface is the tablet for you.

  17. At least Apple ... by PPH · · Score: 3, Funny

    ... accounted for different use cases.

    --
    Have gnu, will travel.