Slashdot Mirror
Ask Slashdot: What Web Platform For a Small Municipality?
First time accepted submitter r3dR0v3r writes "I have the opportunity to help improve / replace the website of my small U.S. town (~6000 people). The town leaders are open to most any suggestions, and are open to the idea of having the website facilitate a more open government — by being a place at which town documents, meeting agendas, meeting minutes, legal forms, ordinances, etc. can be found in an organized way and downloaded. And of course the site should provide general info about the town, it's services, recreation opportunities, etc.. Now, we have no budget, so we'll be looking at free/open software. I've considered options such as Drupal, but I'm doing this as volunteer work so I don't want to start from scratch and spend overly much time. Thus, I'm looking for advice about any existing platforms made specifically for municipalities as a great way to get a jump start. I'm guessing there are other slashdotters that have helped their communities in this way. Your suggestions please?"
Use a CMS like Joomla, Drupal (or any other similar)
Or, if you're a glutton for punishment, Sharepoint. (yes, that is a joke)
Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
Drupal with CiviCRM. Perfect for what you've described.
Make sure to have a clear support contract, paid or otherwise. This could become an unpaid time sink unless you set clear time and other boundiaries NOW. You may not notice if you do,but you will pay if you don't.
Silence is a state of mime.
Do not listen to this advice. RoR is totally fail. It sucks at performance, scaling and pretty much every other metric that is important.
LAMP... well acronym for the grammar Nazis
That would be lexicology Nazis, you semantics-insensitive clod!
Sincerely yours,
lexicology Nazi.
Ezekiel 23:20
Actually, joomla and wordpress both have multiple free extensions that handle Facebook comments, Disqus comments, twitter feeds, etc.
This is where I pitch www.codeforamerica.org and see what it may offer!
Colin Dean Go a year without DRM
Because 300 connections to the database to display a picture of your cat can't be wrong.
For the type of things you're looking for, I'd recommend LocalWiki. While so far it's been used mostly by communities vs municipalities, it includes robust permissions, is under active development, and is built w/ some nice geo-extensions for where that's applicable. It's very easy to get up and running and you could run a micro EC2 instance to test out for (practically) free.
I'd also suggest that you try to connect w/ others that are doing similar things. There's a large community of civic hackers. For those working directly w/ municipal govt, check out the Code for America Brigade, a community that's all about that and can provide help/support for exactly this sort of thing. You may want to check out their deployable app list, and maybe also check out CfA's github repository which has a lot of projects that may be useful, and their Civic Commons project which gathers the sw/infrastructure that cities are using.
...harder than it has to be.
Google Sites + Drive
The primary purpose of the site is to share information. This would also make it easier to have the town update/work with the site themselves.
with info about the town that does not change (name, location info, some pictures, etc)
2. Create the town's Facebook page, populate it with dynamic data, and hand over control of the account to the town manager (or whoever)
3. Embed Facebook data into your static html page
You can go Drupal or Joomla but do you really want to be responsible for security and upkeep? Joomla in particular gets hacked a LOT. Drupal is a nightmare to train newbs how to use.
Just a few questions to see if you've even bothered to think about this beyond "Websites are cool, open is awesome!"...
These questions all come from firsthand experience.
1) Who will maintain the data on the site?
a) Does the city have the budget for them to do this?
b) Will there be resistance to the amount of work they have to do / training they have to take?
c) Will you train them?
2) What do the solicitors think? Will they even let you post what you want on the site?
3) Do the departments want the information available? Are they going to push back if they don't?
4) You have no budget. Who pays for or does the hosting? Registration? Admin stuff? Maintenance?
5) Do you actually have buy-in from the people you need it from, or are they just humouring you?
6) Are you being used? This is the sort of thing that municipalities (Yes, even your small one. Look at its tax roll sometime) can easily justify dumping $20k+ into
7) They have done a feasibility study, right?
8) How familiar are you with accessibility standards? Are there some you legally must meet to even put the site up?
9) Who is responsible for the site itself?
10) Are you prepared to have this project drag on for over a year?
11) Finally, the hardest one - are you certain you know the scope of the project?
Good luck, but don't get yourself in trouble...
Also, RoR is a framework for creating a website from scratch, which is exactly what the poster did not want to do. There may be CMS packages written in RoR, but Ruby by itself will take a lot more work than he wants.
WTB [sig], PST!!!
WordPress recently started a service specifically for municipalities: http://en.blog.wordpress.com/2012/11/14/wordpress-for-cities/ Even with their paid upgrades, you would probably be saving money on development and you are paying for hosting or (bandwidth/power) anyway.
Since, in a gig like this, you can never enforce your own conditions (like saying you won't amend the design on every whim) you have to let the tools enforce this for you.
If I was ever to try this again I would opt for an easily user-editable, hosted solution. Wordpress will be ideal: http://en.blog.wordpress.com/2012/11/14/wordpress-for-cities/ You can cast your role as advising them on how to run it: information architecture; doing the limited number of graphics and showing people how to use the editor. Your role is not to continually re-design (just customise the template), nor to populate the whole thing. You'll also not have to put up with a 2am phone call from the Mayor to say your site is flagged as having malware and is littered with anti-city comments. Wordpress will deal with that for you.
I have used Drupal (and CiviCRM) for other sites and they are phenomenal tools...I just think for a 6,000 grouping they are overkill. And remember if the city wants personalisation, user accounts, billing, consultations etc. online then they really should be paying for someone to develop it for them (perhaps using those tools).
Hosted Wordpress will also help you see whether they are ready to run their own online affairs.