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Taking Sense Away: Confessions of a Former TSA Screener

OverTheGeicoE writes "TSA gets discussed on Slashdot from time to time, usually negatively. Have you ever wondered about the TSA screeners' perspective? Taking Sense Away is a blog, allegedly written by a former TSA screener, offering insider perspectives on TSA topics. For example, there's the Insider's TSA Dictionary, whose entries are frequently about the code screeners use to discuss attractive female passengers (like 'Code Red,' 'Fanny Pack,' and 'Hotel Bravo'). Another posting explains what goes on in private screening rooms, which the author claims is nothing compared to screener conduct in backscatter image operator rooms. Apparently what happens in the IO room stays in the IO room. Today's posting covers how TSA employees feel about working for 'a despised agency'. For many the answer is that they hate working for 'the laughing stock of America's security apparatus,' try to hide that they work for TSA, and want to transfer almost anywhere else ASAP."

34 of 354 comments (clear)

  1. Glad to hear they're ashamed by Philotomy · · Score: 5, Interesting

    I'm pleased to hear that at least some of the people working for the TSA are ashamed. They should be.

    1. Re:Glad to hear they're ashamed by Trepidity · · Score: 5, Insightful

      Unfortunately, though, the people who are ashamed are for the most part not really in any position to do anything about it. They're the low-paid extras hired to act in the security theater, not the playwright, production company, or theater owner...

    2. Re:Glad to hear they're ashamed by whoever57 · · Score: 5, Interesting

      The airlines need to address this. They have the resources.

      I suspect that the beancounters in airlines are the ultimate cause of the financial issues of US airlines. Travelling by air has become much less pleasant than it was, what with the lack of food, extra fees, less legroom, etc.. On a recent trip to Asia, it was clear that the standard of service on Asian airlines is much better: hot food provided free on short flights, baggage limits applied loosely, more attentive flight attendants, etc..

      I think that the beancounters think that the unpleasantness from security and all the other nickel and dime changes affect travellers on all airlines equally, which is true, but the real problem is that the number of air travellers has dropped. Perhaps if travelling by air were more pleasant, more people would travel.

      The airlines should lobby to make security less intrusive and focus on real threats, followed by providing better service on-board.

      --
      The real "Libtards" are the Libertarians!
  2. I have a relative who works by Jafafa+Hots · · Score: 5, Interesting

    for the TSA. It's the only job he's ever been able to hold down.

    He's stupid and lazy, but at least he's arrogant. Almost killed my cousin, his wife, by convincing her that chiropractic should replace her insulin.

    He's fiercely proud of the TSA.

    --
    This space available.
    1. Re:I have a relative who works by Anonymous Coward · · Score: 5, Insightful

      Many people don't realize how valuable a trait arrogance is. Sounding self-confident despite not knowing anything will get you far in life.

  3. Re:TSA, terrorism, gun control, and mass shootings by Anonymous Coward · · Score: 5, Insightful

    They're great against lions too. When is the last time you've heard of a lion attack at a terminal?

    We're wasting over $8,000,000,000 per year on them when we could be spending it on other things. That's 42% of NASA's current budget. Add it up over 11 years, that's a boatload of cash.

  4. You're not thinking of the children. by Anonymous Coward · · Score: 5, Funny

    Can we please be a bit rational and think of the children?

    Please?

  5. Not that unpopular by Improv · · Score: 4, Interesting

    For as much as the technolibertarian parts of the geek community loves to rage against the TSA, they're not actually that unpopular with the general public. There's some good poll data on this.

    --
    For every problem, there is at least one solution that is simple, neat, and wrong.
    1. Re:Not that unpopular by Trepidity · · Score: 4, Informative

      This poll does, and strangely enough doesn't find much difference.

    2. Re:Not that unpopular by berashith · · Score: 4, Insightful

      Just because the general public is rather stupid, does not mean they are right.

    3. Re:Not that unpopular by Jeng · · Score: 5, Insightful

      I can see why the answers are favorable, they don't ask the right questions.

      Do you think that the TSA has gone overboard and needs to scale back some of their policies?

      Do you approve of having a nude image of yourself displayed for complete strangers?

      Do you think that the TSA's policies on liquids is irrational?

      etc...

      You ask

      How effective do you think the TSA's procedures are at preventing acts of terrorism on U.S. airplanes?

      Well, they are effective, but that is not the issue. The procedures that the Israeli use are more effective, but less intrusive.

      It's like there is a complaint about bullshit in McDonald's burgers, so they put out a poll that asks about how fast you get your burger, and since no one can complain about the speed they get their burger the poll results are positive.

      The issue is we need to get the bullshit out of the TSA, what they scored positively in the polls doesn't need to change, what needs to change is what was not asked in the polls.

      --
      Don't know something? Look it up. Still don't know? Then ask.
    4. Re:Not that unpopular by 0111+1110 · · Score: 4, Insightful

      You actually think TSA's procedures are effective at preventing terrorism? The same way that having a magic rock can protect you from tigers?

      --
      Quite an experience to live in fear, isn't it? That's what it is to be a slave.
  6. Re:Modern Shunning by tlhIngan · · Score: 5, Insightful

    One wonders what would happen if an ad-hoc, "name and shame" reputation network were to identify TSA agents everywhere they went. It's easy to imagine the near-universal environment of hate stares, extreme rudeness and occasional violence from victims of the TSA's Orwellian tactics putting direct pressure on TSA employees themselves to drastically reform their arrogant policies.

    That will just weed out the thin-skinned ones and leave the psychopathic "I love the TSA!" types. The ones who relish the power given to them. And being named just makes them "famous" and even prouder.

    It's just like police officers - it's easy to say "we need to increase the number of officers by 50", but quite a lot harder to actually do so (finding the right people is very difficult, and it's a rather thankless job that doesn't pay that well for the risks). So the good people don't generally go into policing, and since you need 50 officers, you lower the bar of entry until the bottom-of-the-barrel folks get in. Which is what we have now - people who'll gladly violate your privacy and screw you over because they've got the power to do so.

    The more rational among them say "screw it" and quit, leaving a position open for someone else who wants to be "powerful" to join the ranks.

  7. He is thinking of the children by Anonymous Coward · · Score: 5, Funny

    Can we please be a bit rational and think of the children?

    He is, he noted that the TSA is 42% of NASA's budget. With that kind of increased funding we could send the children into space!

    After all, in space no-one can hear you scream.

  8. Re:TSA, terrorism, gun control, and mass shootings by Sir_Sri · · Score: 4, Informative

    Because the evidence, say, from Japan, that an almost complete prohibition of firearms will make the murder rate very low. Even if you look at say, germany and the UK, who have much higher violent crime rates than the US, their murder rate is much lower.

    There should be a TSA, it should try and prevent dangerous shit from getting on aircraft, trains, airports etc. It's not that there shouldn't be a TSA, it's that the TSA as implemented is unlikely to efficiently accomplish any of the broad goals it has.

    You're right that stopping the occasional mass shooting is extremely hard. That's actually the wrong target for the US, the real target for the US should be handguns and work from there. Despite the occasional mass shooting the US averages about 40 murders a day, whereas the equivalent rate in the EU would be more like 10.

  9. No sympathy from me by Kwyj1b0 · · Score: 4, Insightful

    While I understand that people have to feed their families and need a job, the people working at the TSA employees get no sympathy from me. Yes, you have every right to hate your job and still do it. But if you are in a "service" industry (or more generally, where you interact with a large number of people), you shouldn't do a shitty job just because you hate it. Most TSA people seem to try the experience unpleasant for passengers. And with a myriad of changing rules, they don't seem to grasp that people will make mistakes. Even a slight deviation from routine gets you the "deluxe" treatment (like the woman carrying a bottle with breast milk being held up for hours).

    Case in point - I got a belt that has an buckle that can be removed because I got tired of pulling my belt on and off each time I flew. And I have been through the all types of scanners without a problem in most airports. But one day a new type of scanner seems to have a problem with just the belt "blocking" the view. So rather than just make me remove the whole belt and pass through, they need to do a pat-down that takes much longer. BTW, what happens if my trousers fall down because I need to keep my hands on my head while being scanned? Do I need to register on some type of list somewhere?

    No matter how bad a day a waiter is having, he shouldn't spit on food. And TSA employees should treat people like people, not like a piece of meat on a slaughter line.

    1. Re:No sympathy from me by Mitreya · · Score: 4, Informative

      No matter how bad a day a waiter is having, he shouldn't spit on food. And TSA employees should treat people like people, not like a piece of meat on a slaughter line.

      There is a crucial difference in these two examples

      If I caught a waiter spitting in someone's food, I could have them fired or worse. Good luck holding a TSA representative responsible for anything, even if they did something bad. It's like you would complain about the waiter spitting in your food, the restaurant association would review your complaint and then inform you that such behavior aligns with restaurant's official policy. And if you press the issue, you could get fined/arrested or even put on the "no eat" list.

      If you allow people to behave badly without fear of punishment, you should expect that they will. In part because the people who are attracted to such positions will be more prone to perpetrating abuse.

  10. Re:TSA, terrorism, gun control, and mass shootings by lightknight · · Score: 5, Insightful

    I believe it's a coping mechanism. See, people love power, but they hate responsibility. So life is mostly a game of musical chairs / random shuffling of the deck in the attempt to better your position -> does your new job have more power, and less responsibility? Then you win. Does it have less power and more responsibility? Then you lose.

    By crying out to their government to 'make those things we don't like' illegal, they place the future responsibility for any failures firmly on their government's back. We all know that the government can't be everywhere, at all times, but that doesn't prevent some people for blaming it for not being so. So, in this case, the power to be f*cking idiots is retained by the people, while the responsibility for their actions is left to their government. A wonderful recipe full of fail.

    Think of it as being a war between individual responsibility versus group responsibility. In the former, all power is retained by the individual, but also all responsibility. In the latter, well...how many people here have worked on group projects before? How many would do so again? The point being, in any group, some members will work harder, others will slack. The person representing the group may have more power than others, or less so; responsibility for group actions may be placed on the whole group, or just one person. Being in a group means, typically, giving up some of your power, but, as I pointed out earlier, can be considered a win if more responsibility is offloaded onto others than the power lost.

    Of course, modern society, as you have seen, can be a little insane here. There are people out there, earning $7 / hour, on whom all the responsibility for a business is placed, while there are some earning $100,000 / hour, with no responsibility save getting dressed in the morning.

    That and, for some odd reason, a fair portion of the human race seems completely unaware that inside each of them is a MacGuyver, that, when pressed into a corner, occasionally pops out to do 'uncertain' things. 'Tis easier to wash a cat than convince a creative human not to strike back at their aggressors, real or imagined.

    --
    I am John Hurt.
  11. Worse than rent-a-cops by Anonymous Coward · · Score: 5, Interesting

    "TSA gets discussed on Slashdot from time to time, ALWAYS negatively..."

    Ftfy. The TSA is always discussed negatively here -- and rightfully so. Take the entire body of evidence as to TSA's effectiveness and procedures, then toss in a million or so anecdotes about TSA's harassment & sheer stupidity, and no wonder they are so looked down on.

    Yet another anecdote: in August, I was told I'd have to go through a backscatter or be patted down. I _politely_ said no, I'll opt for the patdown. The fifty-something TSA rent-a-cop (Keystone Kop?), in a half-assed attempt at condescension, "explained" to me that "this machine is not harmful, it uses millimeter wave technology that is the same technology in your cell phone -- it's just as safe as your cell phone." I resisted calling him a dumb fuck, and I _politely_ said that I'll opt for the patdown. He became aggressive and persisted with his bullshit reasoning, and I _politely_ said based on what I've read, I'll opt for the patdown. The dumb fuck yelled at me "WELL EVERYTHING YOU READ IS WRONG!" I know, I know, whilst in the presence of a TSA rent-a-cop I was wrong to say that I actually read. So there you have it, slashdotters, I have solid evidence that everything we've read --and I suppose written-- is WRONG. That fascist fuck will be head of TSA some day. And the patdown is a memory I will always cherish!

      Guess who's avoiding airports and instead driving from CO to PA this holiday

  12. watch the movie The Lives of Others by Dan667 · · Score: 5, Insightful

    http://en.wikipedia.org/wiki/The_Lives_of_Others This is what the US is working to. I hope making tsa employees miserable will push things back the other way. We use to make fun of communists and their "show me your papers" paranoia.

  13. Re:Modern Shunning by SirGarlon · · Score: 5, Insightful

    If you want to harass someone, get to the root cause: the politicians who created the TSA and who approve, even demand, its invasive practices. Blaming the TSA employee for the abusive system is like blaming a hospital orderly for the high costs of health care.

    --
    [Sir Garlon] is the marvellest knight that is now living, for he destroyeth many good knights, for he goeth invisible.
  14. Re:TSA, terrorism, gun control, and mass shootings by wierd_w · · Score: 5, Insightful

    I would say that is basic statistics.

    Eg, the rate of vehicular related deaths among 3rd world, uncontacted jungle villages is amazingly low. It doesn't mean they are safer drivers, it means nobody drives, so nobody dies while driving.

    It's like saying there is no disease, and no starvation on mars. Of course there isn't, nobody lives there. It doesn't mean mars is a utopian paradise.

    Rather than looking myopically at "gun related deaths", you should look at overall "deaths by violent crime".

    The percentage of those deaths via firearms is a function of availability. The rate of deaths overall by violent crimes is what you are really looking for.

    But it doesn't sound as sensational when you say "sure, your chances of being killed in a violent crime are 3x higher, but your chances of being shot are nearly nonexistent!", instead of "almost nobody gets shot here!"

    The question to ask is not "do less people get shot", the question to ask is "is there less overall violent crime?"

    (This is especially important whe you consider that part of the ascribed deterrent effect [if it exists], is the implication that violent criminals will themselves be more likely to BE shot. As such, if said violent criminals *are* being shot, they will contribute to the "gun related deaths" statistic.)

  15. Re:TSA, terrorism, gun control, and mass shootings by BigSlowTarget · · Score: 5, Insightful

    [citation required] DC has gun laws but a high homicide rate. North Dakota has few laws but a low one. I know Mexico has strict laws that simply don't work.

    The reasonable question I would ask is "What is the complete impact of stricter gun laws on crime." You then need to decide what mix of gun deaths, crime, cost, laws and civil liberties you want to go with. Just saying gun death rate reduction is the only acceptable goal is not a reasonable way to consider the whole question.

  16. Re:TSA, terrorism, gun control, and mass shootings by wonkey_monkey · · Score: 4, Insightful

    Because the evidence, say, from Japan, is that an almost complete prohibition of firearms and a very low murder rate are not mutually exclusive.

    FTFY.

    Or did Japan used to have a high murder rate until they took away the guns?

    --
    systemd is Roko's Basilisk.
  17. Re:TSA, terrorism, gun control, and mass shootings by Entropy98 · · Score: 5, Insightful

    Japan also has a suicide rate 2-3x times higher than the US. It's a different culture, if you gave everyone in the US a katana I doubt we'd have a seppuku epidemic.

    A big part of our high murder rate is the drug war. You can try and take away everything besides rocks and pointy sticks (and fail miserably) but the drug dealers will keep killing each other. Nothing besides complete legalization is going to end it.

  18. Re:TSA, terrorism, gun control, and mass shootings by runlvl0 · · Score: 5, Funny

    Your argument is predicated on the notion that someone would travel from the great state of Texas to a retarded backwater like New York.

    Enjoy your small sodas.

    --

    Carthago delenda est!
  19. Re:Modern Shunning by kinkozmasta · · Score: 5, Insightful

    Blaming the TSA employee for the abusive system is like blaming a hospital orderly for the high costs of health care.

    This is not an appropriate analogy at all. Regardless of the cost and efficiency of healthcare, the hospital orderly is still trying to help you. The same is not true for the TSA employee. They, as individuals, have made a choice to take a job that they know in advance will be violating your rights. While I agree that we should also be blaming, writing and harassing the politicians who implemented these programs in the first place, but the TSA employees should not be immune from any criticism and grief that comes their way..

  20. Re:gun control, and mass shoutings by cayenne8 · · Score: 5, Insightful

    Off the top of my head, how culture views human life, availability of help for mental distress (ie if someone feels they're going to do something dangerous, can they actually get help without being treated like a murderer), society's view of the mentally ill (will they see you as someone responsible enough to get help for a disease, or 'get this fucking crazy away from me'), how pervasive classism is, quality of life, number of people living in poverty, how poor that poverty actually is, etc.

    That's true.

    Aside from peoples' rants on here about not being 'free health care in the US for mental problems'....if the person has any sanity left, they do NOT want to seek mental health.

    Talk about a serious blot on your record. It can keep you out of many jobs that you might need. Forget a security clearance....but even shy of that, likely hits you on insurance rates, if you can get a loan, etc.

    Even if you get better, or it was something temporary....if you ever had to be treated for mental health issues, that shit will follow you around for the rest of your life, just like being branded a sex offender will do.

    Except the damages and discrimination will be a little more covert.

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  21. Re:TSA, terrorism, gun control, and mass shootings by Chris+Mattern · · Score: 5, Insightful

    I keep asking if this is so true then why does every nationality and US state that has stricter gun laws have a lower rate of gun death?

    No one has ever answered me.

    One: it's a meaningless question. It's not the gun deaths that matter; it's the total deaths. If you reduce guns deaths by 2,000 but knife deaths rise by 2,000, you haven't gained anything.

    Two: It's not true. Jamaica has much tougher gun control than the US. It also has a gun death rate almost five times the US's.

    There's your answer.

  22. Re:TSA, terrorism, gun control, and mass shootings by 0111+1110 · · Score: 5, Insightful

    The founders believed that the citizenry had to be able to protect themselves against their own government. I don't think they would care whether that was done with stone axes and primitive bows and arrows are with x-ray lasers and particle beams. They would certainly believe that if the government had it the citizenry should be able to have it too.

    --
    Quite an experience to live in fear, isn't it? That's what it is to be a slave.
  23. Re:TSA, terrorism, gun control, and mass shootings by ShanghaiBill · · Score: 5, Insightful

    And keep in mind that the readily available firearms at the time were single-shot muzzleload rifles.

    And keep in mind that muzzleloaders were the only firearms available to the government too. I will give up my assault rifle when the government gives up theirs.

  24. Re:TSA, terrorism, gun control, and mass shootings by Nefarious+Wheel · · Score: 5, Informative

    The reasonable question I would ask is "What is the complete impact of stricter gun laws on crime."

    Glad to oblige! Here's a scientific study done by the Australian government to determine the result of the crackdown on firearms possession post-Port Arthur massacre. It's got numbers in it, and the statistical determination is all well laid out for you.

      http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2704353/

    --
    Do not mock my vision of impractical footwear
  25. Re:TSA, terrorism, gun control, and mass shootings by dev.null.matt · · Score: 5, Informative

    According to wikipedia, the rate of homicide in the US is 4.2/100k people and the rate of gun related homicide is 3.7/100k people. Therefor, 89%ish of US homicides are gun related homicides.

    Contrast this with the UK, which has 1.2/100k homicides and 0.04/100k gun related homicides, or 3.3% of homicides are gun related.

    Another way to look at this would be to consider the guns per gun related homicide numbers. In the US, there are approximated 89k guns per 100k people, giving a guns per gun-homicide ratio of 24k guns per gun-homicide. Serbia, the #2 country for guns per capita has approximately 58k guns per 100k people, giving them a guns per gun-homicide rate of 93k guns per gun-homicide.

    Clearly, in the states we're all about shooting each other, even in comparison to other nations with (roughly, since no one can claim truly similar) similar rates of gun ownership. Put another way, in the US, we have more gun related homicides per capita (by a factor of 4 almost) than most developed countries have in TOTAL homicides.

    Full disclosure: I fully suspect that if guns were outlawed here in the US, we would see an alarming rise in knife related crime. I personally think that everyone here is so willing to kill each other because we have so little vacation time. Damned Protestant work ethic!

    Sources: http://en.wikipedia.org/wiki/List_of_countries_by_intentional_homicide_rate, http://en.wikipedia.org/wiki/List_of_countries_by_firearm-related_death_rate, http://en.wikipedia.org/wiki/Number_of_guns_per_capita_by_country

  26. Re:TSA, terrorism, gun control, and mass shootings by 0111+1110 · · Score: 5, Insightful

    Fidel Castro overthrew Batista with only a small group of armed men. They were able to accomplish that because there were mass defections from the pro-Batista military.

    I have no doubt that a sufficiently well prepared group could overthrow the US government. People have this idea that you need F-16s and bombers. You don't. The US government is unlikely to drop bombs on its own cities and towns or even drive tanks through the city streets. Most of the combat would be guys with rifles against guys with rifles. Whoever had more guys with guns would probably win.

    But all of this is beside the point. Overthrowing the government was not the only reason the Founders wanted a well-armed citizenry or citizen-soldiers like the MInutemen. It is to defend ourselves and preserve our freedom for any reason at all. It might be a government that has gone full-1984 or it might be a particular branch of the government enforcing some new law. It could be some circumstance that neither of us could even imagine at the moment. The details don't matter because the principle is the same. Self-defense with whatever the standard weapons are at the time is a basic human right. Only a government afraid of its own citizens would try to deny that right.

    --
    Quite an experience to live in fear, isn't it? That's what it is to be a slave.