Samsung Amps Up Its Multi-Window Android Upgrade
DeviceGuru writes "New multiwindow, multitasking features in Samsung's recent Jellybean update to the Galaxy Note 10.1 have pushed the user interface of Android tablets into new territory, adding MS Windows-like capabilities that are sure to delight many users — and aggravate others. Although some observers have warned of the dangers of forking Android, Samsung's efforts to extend Android and its ecosystem can be defended as being consistent with Google's master plan for the Android system, most of which is released under ASLv2. And remember: unlike Apple, Android device makers, and the wireless carriers who offer Android smartphones to their customers, need ways to differentiate their products."
You do that mainly with hardware and with customer service.
But the hardware is all reaching towards one end goal: a big screen, fast enough, good resolution, not too big. Sure there's some room for variation, like maybe one has a larger battery at the expense of weighing an extra half an ounce, but there's really not not much to differentiate.
Soon, generic Chinese manufacturers will be able to make a phone that has a big screen, is fast enough, has good resolution, and isn't too big. It will load the same Android OS as everybody else. And it will be priced as a commodity. Nobody will pay more because they like the custom look better.
And customer service? I've never had to deal with a phone's customer service, ever. If it's a factor at all, it's a very small one.
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