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Feedback On Simcity Gets User Banned From EA Forums

An anonymous reader writes "EA's latest SimCity game requires users to log on online even for single player. After being unable to log on for three hours, one of its users chimed in with his very polite $0.02 opinion, only to get himself banned by EA admins. Another great victory for DRM." Update: 01/29 18:00 GMT by S : The player's ban has been lifted, and it seems to have happened for an unrelated issue anyway.

11 of 386 comments (clear)

  1. Except it isn't their latest game. by Aquitaine · · Score: 5, Informative

    It isn't EA's latest game - it's a beta test with rules and restrictions typical of beta tests.

    The game doesn't come out until March. Being 'unable to log on' for three hours might be a worthy complaint after that.

    1. Re:Except it isn't their latest game. by Anonymous Coward · · Score: 5, Informative

      Sure, if that's what happened. EA has reversed the ban and is chalking it up to a bug.

      I.E. Nothing to see here, move along.

  2. Re:Was it EA..... by i+kan+reed · · Score: 4, Informative

    Yes, it was EA. If you see an EA logo on a game, don't buy it.

  3. Re:Was it EA..... by jaymz666 · · Score: 4, Informative

    I believe the story in question was EA Forum Bans Can Lock You Out Of Games http://www.rockpapershotgun.com/2011/03/11/ea-forum-bans-can-lock-you-out-of-games/

  4. Re:Was it EA..... by tripleevenfall · · Score: 5, Informative

    I have no idea why anyone would buy any game, from any publisher, that required an internet connection for online play. Mind-boggling.

    I love SimCity, but would never consider this game for that very reason.

  5. Re:Was it EA..... by tonywong · · Score: 5, Informative

    Better summary here:

    https://www.techdirt.com/blog/?tag=beta

  6. Re:Rant mode on... by SuricouRaven · · Score: 4, Informative

    If you want a pizza-and-drinks game... Munchkin. Doesn't take up as much space as a board game, as it's nothing but cards and dice, and it's a lot of fun.

  7. Re:Was it EA..... by Astatine · · Score: 4, Informative

    Here's the direct link to the article for future convenience (it's at the top of the above link right now but I doubt it'll stay there): https://www.techdirt.com/articles/20130127/19023721799/redditor-points-out-flaws-simcitys-online-only-drm-gets-banned-ea-his-troubles.shtml

  8. The rest of the story... by Anonymous Coward · · Score: 5, Informative

    About mid-day yesterday, I was banned from EA's Answer HQ[2] for, what I thought, was constructive criticism.
    It turns out however, that EA is having really bad technical issues and managed to accidentally ban several users[3] . The cause, they credit, is something to do with the email opt-out. (Which explains why I did not receive information regarding the ban)
    EA's representative did, however, issue an apology to me and I felt it only fair I set things right. (And give him credit for being an awesome guy in a place where he would normally be considered a dick)
    I received a message earlier today (here on reddit) from Chris Deum[4] , the guy who heads up EA's Answer HQ, apologizing for the glitch. The message is below.
    Hi Puppier,
    I made a post in reply on both imgur and your reddit post, but I just wanted you to know that we've lifted your ban on AHQ. As you know, the system is sending out a lot of emails and it looks like you opted out of receiving mails from us, which for some reason is banning users. There's a few posts on it, for example here http://answers.ea.com/t5/Technical-Problems/Problem-with-Answer-HQ-banned-because-I-tried-to-stop-getting/m-p/419214/highlight/true#M1430[5] . It's not the biggest thread, but it's the first I could get to.
    The team is working to fix the bug, but in the interim I actually have one member sitting scanning our logs for anyone that opts out, so we can unban them as quickly as possible.
    Apologies again - as you mentioned. There's a lot of similar feedback to yours that hasn't been removed from the forums and the authors banned.
    Feel free to give me a shout with any other feedback you have. I'll personally make sure it gets to the right people to make up for the annoyance.
    Cheers,
    Chris.
    I finally did get SimCity to play and IMO it looks as if it will be a fun game. Although they still need to consider their always online policy, I believe that this game is looking out to be good. Thanks for all the support though and bringing this to the attention of EA!
    TL; DR EA fixes false ban, EA sucks less.

    http://www.reddit.com/r/gaming/comments/17e1ap/result_of_my_previous_ea_ahq_ban_post/

  9. Re:It's the same for Blizzard. by AK+Marc · · Score: 4, Informative

    Steam will play in offline mode. Diablo III will not. Nor will Simshitty.