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Man Fired For His Online Customer Service Game
First time accepted submitter DiscountBorg(TM) writes "An employee of the Canada Revenue Agency lost his job after releasing a humorous game in which the player answers customer service calls for the Agency, usually leading to his termination. In an email National Revenue Minister Gail Shea said: 'The Minister considers this type of conduct offensive and completely unacceptable. The Minister has asked the Commissioner (of Revenue, Andrew Treusch) to investigate and take any and all necessary corrective action. The Minister has asked the CRA to investigate urgently to ensure no confidential taxpayer information was compromised.'"
You have to smile while you're on the phone (uhm really?), follow the cubicle dress code (but I just answer the phone), not allowed to hang up on abusive customers no matter what they do. The week's vacation you earned and got approved 3 months in advance was just re-allocated as forced time off due to the business being slow. World's worst health insurance if you get any at all.
Fluorescent lighting from hell, vending machines for lunch, 19" square monitors from the 1980's, computers running Windows XP, no service pack.
We live this job every day.
When the foot seeks the place of the head, the line is crossed. Know your place. Keep your place. Be a shoe.
From his twitter, he said he was fired after that article was posted (which is why it doesn't mention it explicitly) but isn't able to talk more. Do you have information showing that this was false and he's still in the job (or quit rather than being fired?)
Help me! I'm turning into a grapefruit!
Seems he has actually been fired: http://www.cbc.ca/news/canada/story/2013/01/30/game-developer-draws-ire.html
Or when they ruin somebody's life because he wouldn't pay a crooked taxman's bribes, conveniently losing all his documentation, and then refuse to pay back damages.