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AT&T: Don't Want a Data Plan for That Smartphone? Too Bad.

An anonymous reader writes "Joel Runyon recounts a tale that will be familiar to many people who have bought secondhand smartphones. After his old dumbphone died a few months ago, Runyon picked up a used iPhone. He just needed it for basic phone capabilities, and used it as such, turning data off. However, AT&T eventually figured out he was making calls from a smartphone, and they decided he needed a data plan, even if he wasn't going to use it. They went ahead and opted him into a plan that cost an extra $30 a month. Quoting: 'According to AT&T: They can opt me into a contract that I didn't agree to because I was using a phone that I didn't buy from them because it had the ability to use data that I wasn't using (and was turned off). To top it all off, they got the privilege of charging me for it because I bought a differently categorized device – even though the actual usage of their network did not change at all and I never reconstituted a new agreement with them.'"

10 of 798 comments (clear)

  1. Obligatory. by Anonymous Coward · · Score: 5, Funny

    " I am altering the deal. Pray I don't alter it any further. " - AT&T

  2. Re:First post! by tsadi · · Score: 5, Funny

    Holy UID Batman! If you never got first post when you were just competing against 1,501 other users, I don't think you'll ever get it now.

  3. Car analogy please! by rvw · · Score: 4, Funny

    I don't understand this. Can someone explain this to me using a car analogy?

  4. Re:First post! by Rick+Zeman · · Score: 2, Funny

    Holy UID Batman! If you never got first post when you were just competing against 1,501 other users, I don't think you'll ever get it now.

    For all you know there are still only 1501 users!!

  5. Re:Welcome to... by vokyvsd · · Score: 5, Funny

    "I have altered the details of our arrangement, pray I do not alter it any further."

    Hmm, now who said that?

  6. Spend their time (dime). by brindafella · · Score: 4, Funny

    When ever you feel like it, and have a few spare minutes, call up their call centre using free-call number (that costs the company) and spend a few minutes (or as long as you can spare) complaining about this matter. It racks up a cost to the company. Even better, mention why you call (to cost them more than what they are charging you) in the conversation. Eventually, they will escalate it and someone at a higher level MAY decide to call it 'even' and disconnect you from the plan. This strategy worked for me with a similar company......some years ago...... eventually.

    --
    Looking at space, radio, science and computing from a 'down-under' amateur enthusiast perspective.
  7. Re:Too bad. by Lumpy · · Score: 3, Funny

    AT&T hates it's customers. Utterly hates them. This will not change until there is any real competition. Verizon is not a choice because they are actually worse than AT&T. Verizon is like being in an abusive relationship with someone that is a BDSM freak that does not understand safe words...

    --
    Do not look at laser with remaining good eye.
  8. Re:Welcome to... by Gaygirlie · · Score: 5, Funny

    If you're a woman, instead of pressing that reply button, why not just go make yourself useful and pleasure a man?

    Pfft, why would I? Pleasing other women is a much more fun and useful use of my time!

  9. You? by Frankie70 · · Score: 4, Funny
  10. Re:Welcome to... by Voyager529 · · Score: 3, Funny

    "I have altered the details of our arrangement, pray I do not alter it any further."

    Hmm, now who said that?

    The guy who built the Death Star. It explains AT&T's logo...the blue color was just to alleviate a trademark dispute.