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Parcel Sensor Knows When Your Delivery Has Been Dropped

Posted by samzenpus on from the you-break-it-you-buy-it dept.

First time accepted submitter Hamsterdan writes "If you're tired of finding that your stuff has been smashed during shipping after opening your package, this device is for you. 'Called DropTag, the gadget combines a battery, a low-energy Bluetooth transmitter, an accelerometer and a memory chip. Stuck on a parcel as it leaves an e-commerce warehouse, it logs any g-forces above a set risky shock level that it experiences. The idea is that when the courier puts it in your hands, you turn on Bluetooth on a smartphone running a DropTag app and scan it before you sign for it.'"

36 of 145 comments (clear)

  1. Existing non-electronic variant by EdZ · · Score: 5, Insightful

    Why not just use a shockwatch and stick it on the outside? That's what they're for, and having one obviously visible is certainyl more of a deterrant to mistreatment than a normal 'handle with care' sticker.

    1. Re:Existing non-electronic variant by p0p0 · · Score: 3, Insightful

      Exactly this, So much simpler and easier since you need to get the sender to apply it, and they are more likely to attack the shock stickers apposed to hacking together a wireless g-sensor. Unnecessarily high-tech solution to a low-tech problem.

    2. Re:Existing non-electronic variant by p0p0 · · Score: 3, Funny

      *attack=attach.
      Ugh. Though I gave myself a funny image of a UPS man mauling a shock sticker.

    3. Re:Existing non-electronic variant by SomePgmr · · Score: 2

      That's fraudulent and potentially lawsuit worthy. Ain't gunna happen over a regular package.

      Maybe a bigger problem is shockwatch patches can cost $3 each. It makes sense for expensive packages,but not your $10 amazon.com order with free shipping.

      Though to be fair, now figure out what a bluetooth dongle is going to cost.

    4. Re:Existing non-electronic variant by hduff · · Score: 3, Insightful

      Why not just use a shockwatch and stick it on the outside?

      If they really worked reliably, they would be in wider use. I would gladly pay the small premium for these things as would many people.

      But I suspect that it would not ameliorate the problem since damage and returns are built into the cost of doing business and the shippers have no incentive to correct the problem any moer than they have..

      --
      "I believe in Karma. That means I can do bad things to people all day long and I assume they deserve it." : Dogbert
    5. Re:Existing non-electronic variant by Ungrounded+Lightning · · Score: 5, Interesting

      By including it inside the product packaging (or building it into the product itself B-) ), a manufacturer can record, not just shipping shocks in the last hop, but all shocks from the time the device was packaged at the factory. He can defend himself (and the customer) against failures (and warranty repair costs) generated by mishandling by a wholesaler, retailer, or what-have-you, not just the final shipper.

      The device would report significant events with time stamps, so the final shipper wouldn't get blamed for mishandling further up the chain.

      With integrated accelerometers and the like, the silicon-with-MEMS product would be a rather tiny chip attached to a battery - which (with modern battery tech) could power it for the shelf life of the product's design. Given Moore's law the prices for the electronic versions might come out lower than those of the mechanical version.

      Main downside might be that the battery might make the device unsuited for air freight. B-)

      --
      Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
    6. Re:Existing non-electronic variant by MrEricSir · · Score: 5, Funny

      Or how about a label that just says "Yes, this packaged was dropped" applied to every package prior to delivery?

      Based on my experience, that would have near-perfect accuracy. Also it's cheaper than an electronic solution.

      --
      There's no -1 for "I don't get it."
    7. Re:Existing non-electronic variant by TheGratefulNet · · Score: 5, Funny

      this is actually how UPS, the shipping company got its name.

      it was a phonetic spelling mistake: they meant to call the company "oops!".

      (the more you know...)

      --

      --
      "It is now safe to switch off your computer."
    8. Re:Existing non-electronic variant by Shoten · · Score: 2

      Maybe a bigger problem is shockwatch patches can cost $3 each. It makes sense for expensive packages,but not your $10 amazon.com order with free shipping.

      Though to be fair, now figure out what a bluetooth dongle is going to cost.

      From the article, the device is $2. BUT...they don't include the "coin battery" that it runs on...I'm guessing a 2032 or 2025, which will cost close to as much as the rest of the device. I do wonder how they get the cost of the unit that low, though...

      --

      For your security, this post has been encrypted with ROT-13, twice.
    9. Re:Existing non-electronic variant by Anonymous Coward · · Score: 4, Informative

      This Popular Mechanics article definitely proves this point. Its not just for the customer, but probably of more use for the manufacturer to do QA as far as who they have ship their product. Ditto for the shipping companies themselves. Stuff leaves factory unbroken and gets to warehouses A and B ok, but somewhere between shipping hub C and D... Uh oh! Also if keeping tabs on impacts and such over time, it would even allow the shipping company to find out if some particular employee is dinging their packages by keeping tabs on shift hours and such.

      It's nice to have it, but the recipient isn't the only customer of this particular tracking service. It would only make sense if the cell phone app to read the tag also reports all the data back home to a database where this info can be of greater use. Also not to mention everyone going through a similar supply line benefits despite not having these tags, provided problems in shipping are corrected promptly.

    10. Re:Existing non-electronic variant by TubeSteak · · Score: 4, Interesting

      But I suspect that it would not ameliorate the problem since damage and returns are built into the cost of doing business and the shippers have no incentive to correct the problem any moer than they have..

      The problem is that the guys loading the trucks can only go so fast.
      BUT, since time is money, the shippers run the sorting machines at highspeed, and the loaders are forced to treat your package like a football in order to meet their quotas and keep boxes from piling up.

      So it isn't that the damages and returns are built into the cost of doing business, it's that (for the shipper) the damages and returns cost less than the profits from destroying every N-th package.

      --
      [Fuck Beta]
      o0t!
    11. Re:Existing non-electronic variant by 1729 · · Score: 2

      From the article, the device is $2. BUT...they don't include the "coin battery" that it runs on...I'm guessing a 2032 or 2025, which will cost close to as much as the rest of the device. I do wonder how they get the cost of the unit that low, though...

      Sure, if you're buying them one-at-a-time at Target, but you can get 50 CR2032 batteries for $10 on Amazon. Buying in bulk, they'd be even cheaper. (I go through a lot of button batteries, mostly LR44s, keeping my kids' toys running.)

    12. Re:Existing non-electronic variant by markxz · · Score: 5, Funny

      Shockwatch labels that release sarin (or equivelent) gas when broken would incentivise good handling of the item.

      Otherwise couriers will continue to smash the items up.

    13. Re:Existing non-electronic variant by Spamalope · · Score: 4, Interesting

      I thought UPS stood for United Package Smashers.

      I know they offer throw it at the ground shipping. We shipped about a dozen computers and at least half literally had the metal case warped. One had a fork lift tine driven through the box. One of our branch employees saw the UPS delivery driver throwing packages out of the truck onto the concrete. In all cases (include the fork-lift smashed one) UPS denied insurance claims because we didn't pack it well enough.

    14. Re:Existing non-electronic variant by Ant2 · · Score: 2

      I ordered a box of 10 of these, but they were all activated by the time they arrived. Crap, now what?

    15. Re:Existing non-electronic variant by Anonymous Coward · · Score: 2, Interesting

      No, the problem is companies like UPS will hire any scumbag off of the street. I had a friend who was a package handler for UPS in Oakland he told me about all of the ex-cons, druggies and thugs they had tossing packages around. He said that if the package had "Fragile" or "Handle with Care" printed on it, they would purposely damage it. They hire people who don't give a fuck about their own lives, let alone a job. No labels or shock sensors are going to stop them from destroying your packages.

    16. Re:Existing non-electronic variant by Anonymous Coward · · Score: 2, Funny

      Shockwatch labels that release sarin (or equivelent) gas when broken would incentivise good handling of the item.

      No need to kill anyone. Some thioacetone would work just as well.

    17. Re:Existing non-electronic variant by Waccoon · · Score: 4, Informative

      I work for a medical distributor. Our standards for shipping quality are supposed to be much higher than companies like UPS. However, the quality of our operation suffers tremendously from the massive volume we are expected to ship every day.

      All of our packages travel on a conveyor belt system without being placed in a tote. Smaller, expensive items are repacked into larger boxes, but these then also go directly on to the belt. Needless to say, belt jams and other mishaps result in considerable damage to product, ranging from scrapes, shavings, and rips (which go to the customer) to holes being punched into the sides (which may be inspected and repacked into other boxes before being shipped, but are usually just taped). So long as the customers accept delivery, that's the quality we continue to deliver. Despite damages and returns processing, we make a decent profit, so the only thing that matters is that line A is larger than line B.

      I was surprised to see what the inside of the NewEgg warehouse looks like. All product goes down the conveyor belt in plastic totes, preventing damage. It puts our filthy operation to shame, and I'd bet those $300 video cards aren't much more expensive than the medical devices we deliver. If damages occur regularly, the blame should go to penny-pinching management for providing such a destructive work environment, not the employees.

      BTW, I also worked for the USPS in one of their central hubs during the holiday season. Their operation didn't involve a conveyor belt, but it did involve literally throwing boxes into large cardboard tubs sitting on pallets, which were then driven into delivery trucks. The speed we were expected to maintain was the problem, not minimum wage druggies or thugs.

      I can't comment on UPS. I've never worked for them, and from what I hear, I don't want to because their operation is even more hectic than ours.

    18. Re:Existing non-electronic variant by Kazin · · Score: 4, Informative

      As a former FedEx handler, I can confirm your suspicions - many of the handlers would intentionally smack the shock stickers.

      People need to just pack better. Your package WILL be thrown if small, and likely hit the wall of a shipping can. Your package WILL be dropped if large, probably pushed off the side of a conveyor belt. Working there completely changed how I pack stuff, for the better.

  2. Sooo by Reverand+Dave · · Score: 4, Interesting

    Many of the things I have ordered lately have been so grossly over packaged that you could nearly smash the entire package before actually hurting the contents (I'm looking at you Amazon). I can see how this would be really useful for ordering overly fragile things, but if it costs more than shipping insurance is it really going to be worth it?

    --
    I got here through a series of tubes
    1. Re:Sooo by vux984 · · Score: 5, Insightful

      Yes, because people want what they ordered within a few days of ordering it. They do not want to make insurance claims even if they eventually get made whole.

      So getting it to the customer right the first time has value.

    2. Re:Sooo by Charliemopps · · Score: 2

      YOU paid for shipping. Returns cost them money. Think about that for about 6 seconds and the world will make more sense to you.

    3. Re:Sooo by CastrTroy · · Score: 2

      Not to mention figuring out shipping costs in the first place. The shipper charges you based on the size of the box and the weight of the box. If you don't know the size of the box, you can't give an accurate shipping amount. So you oversize all your boxes to make sure you don't lose money on the shipping.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  3. Re:And for people who... by Slugster · · Score: 3, Funny

    If you don't have a Bluetooth phone, you can order one online. Just don't accept the package unless you make sure they didn't ........ well f*ck.

  4. ShockWatch by Todd+Knarr · · Score: 4, Funny

    Oh, kind of like the ShockWatch labels we used all the time on shipments then?

  5. Does this mean that Schrödinger... by patmandu · · Score: 5, Funny

    ...can finally know if he should sign for that mail-order cat?

    1. Re:Does this mean that Schrödinger... by newcastlejon · · Score: 2

      Does that mean that Schrödinger can finally know if he should sign for that mail-order cat?

      No, it's going to be bloody furious either way.

      --
      If God forks the Universe every time you roll a die, he'd better have a damned good memory.
  6. Who will recycle the sensors? by rminsk · · Score: 5, Insightful

    Who will recycle the sensors? All we need is more electronics and batteries ending up in the landfill.

  7. Video of Device by sexconker · · Score: 5, Funny

    Highly informative video.
    www.youtube.com/watch?v=2Q6_9A90cUk

  8. What's old is new again? by ZorinLynx · · Score: 2

    I'm not sure why they are talking as if this is a new thing.

    I remember receiving a large box at work ten years ago; it was something very expensive, I believe from IBM. There was an electronic shock sensor in the package, with a clock and everything that would log the time of any excessive shock or tipping.

    This was between 2001 and 2003. In fact I STILL HAVE the thing, it's in a desk drawer somewhere at work.

    So yeah, nothing new to see here, move along.

  9. Re:g-forces? by vux984 · · Score: 2

    It is different in different locations - just ask the crew of the ISS

    That's why we have standard gravity

    http://en.wikipedia.org/wiki/Standard_gravity

    and even a (non-SI) unit for it, the g

  10. its called efficiency by decora · · Score: 4, Interesting

    if you ever have a job where you have to sling around heavy rectangular objects all day, you will eventually realize that 'over packaging' is really the solution to most of the problems in the cycle.

    it helps machines that auto-sort work faster and better

    it helps people who handle stuff work faster

    it helps the seller

    it helps the buyer

    if the industry had to 'coddle' every package it would slow down the entire line - from the machinery based roller setups to the people packing stuff in trucks to the people leaving stuff at your door.

    it would almost make more sense for a shipping company to auto-matically 'repack' flimsily packaged items with the identical address and only ship them after doing so, just to avoid the hassle of people who dont understand how the system works.

    1. Re:its called efficiency by Leuf · · Score: 3, Informative

      You can't really tell if something has been adequately packed unless you either open it or it already shows damage (lack of packing material allows the box to crush). UPS and Fedex would be more than happy to slap you with a reboxing fee* if they could.

      *plus fuel surcharge on the fee, because everything gets a fuel surcharge. This notice about the fuel surcharge gets a fuel surcharge.

  11. That was me by maxbash · · Score: 2

    Sorry about that, it was the best packaging I could find at the moment and I was a little peeved that the drive auctioned for so little.

  12. The simplest device by Errol+backfiring · · Score: 2

    The simplest device is a sticker that shows "TRUE". I never saw any transporting firm that had any respect for the parcels.

    --
    Nae king! Nae laird! Nae yurrupiean pressedent! We willna be fooled again!
  13. "Puts It In Your Hands"? by ios+and+web+coder · · Score: 2

    What is this "puts it in your hands" of which you speak?

    I haven't had a courier service have me sign for anything in a couple of years, even if the package is clearly labeled as such. I have lost sleep, trying to make sure that someone would be home to sign for valuable packets, only to have the courier plonk it down on our stoop, and, quite literally, RUN AWAY without even ringing the doorbell. I have video surveillance of both doors of my house, and I sometimes amuse myself by comparing the running styles of UPS and FedEx deliverygoblins.

    --

    "For every complex problem there is an answer that is clear, simple, and wrong."

    -H. L. Mencken