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OpenOffice: Worth $21 Million Per Day, If It Were Microsoft Office

rbowen of SourceForge writes with an interesting way to look at the value of certain free software options: "Apache OpenOffice 3.4.1 has averaged 138,928 downloads per day. That is an average value to the public of $21 million per day, as calculated by savings over buying the competing product. Or $7.61 billion (7.61 thousand million) per year." (That works out to about $150 per copy of MS Office. There are some holes in the argument, but it holds true for everyone who but for a free office suite would have paid that much for Microsoft's. The numbers are even bigger if you toss in LibreOffice, too.)

35 of 361 comments (clear)

  1. potentially worth... by Anonymous Coward · · Score: 5, Insightful

    ...people are downloading it for free so they're not necessarily paying customers...

    1. Re:potentially worth... by rudy_wayne · · Score: 4, Insightful

      How many people in this list would pirate instead of pay. How many of these downloads represent aborted downloads that are retried (it is a large download). How many of these would have been covered by the home license (I believe you get up to three computers with the normal licensed product -- as opposed to Student edition or other licenses). etc.

      You missed the most important question. Out of those 138,928 downloads per day, how many people actually continued to use Open Office and how many used it briefly, discovered that it is crap and downloaded a pirated copy of Microsoft Office.

    2. Re:potentially worth... by Anonymous Coward · · Score: 4, Insightful

      Yes, the biggest assumption being that anyone would use OpenOffice or LibreOffice if they had to pay the same price as MS Office.

    3. Re:potentially worth... by tgd · · Score: 3, Insightful

      ...people are downloading it for free so they're not necessarily paying customers...

      And, more importantly, the number of downloads has no real correlation to the number of users -- which is what the paid products are based on. I've downloaded OpenOffice probably fifty times since its inception. I've bought Microsoft Office once.

    4. Re:potentially worth... by Beardo+the+Bearded · · Score: 5, Funny

      I pirated Open Office just on principle.

      --

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    5. Re:potentially worth... by akpoff · · Score: 5, Informative

      The summary also notes this is savings to the end user. If I don't need all the features found in MS Office I shouldn't need to buy it. If I get what I need and pay $0 I've saved $150.

      That's the whole point of the summary. Some segment of the public are getting what they need to get their "office productivity" tasks done for less cost.

    6. Re:potentially worth... by realityimpaired · · Score: 3, Insightful

      Most OO or LO users would switch to something like Google Docs or AbiWord if they had to pay the same price as they would for MS Office. Personal observation, yadda yadda, but the majority of Office users don't actually need Office, they just need Word, and for *most* of us, AbiWord will quite happily serve their needs.

    7. Re:potentially worth... by Bert64 · · Score: 4, Informative

      And how many of those who downloaded 3.4.1, also had 3.4.0 before? Even MS makes minor updates available for free...

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    8. Re:potentially worth... by Palestrina · · Score: 4, Informative

      You are applying the logic of a corporation to a non-profit. This is like applying classical mechanics to massless particles. It doesn't work. The price/demand curve is based on competition. Nonprofits are not competing. They are giving it away for free, regardless of the value. There is no price/demand curve for them.

      TFA is talking about the "value" of OpenOffice to the world, the value provided by a nonprofit organization.

      If a group of doctors volunteer their time and work in a clinic and treat the poor, pro bono, are they not entitled to claim the value that they provide is based on their normal rate? Same question for lawyers who provide pro bono counsel to those who cannot afford it. Can't they claim the value they produce per their normal hourly rates?

      No one would argue that the value of their volunteer efforts is zero because their "customers" would not pay the prevailing rate. That is irrelevant, since no one is asking them to pay that rate. It is a charitable act.

      The article merely applies the same logic to professionals in the engineering field, whose public service is in the form of publishing open source software.

    9. Re:potentially worth... by symbolset · · Score: 5, Funny

      They are missing out though on the cyclic obsolescence that has come to characterize what office document suites are for. Without this how will they know when it's time to update their PCs and operating systems, discard and re-buy their printers and server-side support systems? Without the periodic need to update one's office suite to support the features required in documents received from users of the new version there is no cue. They would keep using the same PC for far longer, and update their servers only when the hardware innovation provided true value-add and ROI. LOB applications and third-party plugins would continue to work indefinitely. End-user data would no longer go out of format support. This is anarchy!

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    10. Re:potentially worth... by Anonymous Coward · · Score: 3, Informative

      Microsoft Office may be a lot of things, but comparing it to LibreOffice/OpenOffice and calling MS Office crap in comparison is ridiculous. I actually ended up buying MS Office (for my mac) because Open/LibreOffice is so shit. I've tried to love it for a long, long time, but it's slow, it's bloated, it's buggy as hell and I just got tired of trying to overlook its blemishes.

      MS Office's blemishes are much more bearable, in my opinion. The price isn't cheap but not having to screw around and waste my time is worth something, too.

      And I find the complete opposite, even more so after MS went to the ribbon. I've used Libre Office and/or Open Office for years now. It is far more integrated and for what the vast majority of users (even business users) need, it does everything that is asked. I've certainly never found a necessary feature missing in LO/OO that is available in MS Office. Maybe there are some gimmicks available, but I doubt one in a thousand users needs them. I don't see how you can call LO/OO bloated, then go on to say you use MS Office. That is just as bloated, if not more so, and if you compare the file size of a .doc or .xls file with the same file saved as a .odt or .ods you'll find a lot of extra baggage there as well. Older versions of MS Office can't open newer versions of MS Office files (LO/OO can!), MS refuses to allow open document format files to be opened in MS Office (you can get a crap plugin that sort of handles .odt files), and any formatting issues you can claim for LO/OO with MS Office files work both ways. Indeed, you'll find that LO/OO does a better job with MS formats than vice versa. As far as bugs go, I've never had any more problems with LO/OO than I've had with MS Office.

    11. Re:potentially worth... by kenh · · Score: 3, Interesting

      ...people are downloading it for free so they're not by definition paying customers...

      There, I fixed it for you.

      Download doesn't equal use, and use doesn't equal a willingness/ability to pay, and a willingness/ability to pay doesn't mean they would pay the same price as MS Office charges (the estimated $150/user).

      --
      Ken
    12. Re:potentially worth... by aybiss · · Score: 5, Insightful

      To look at the analogy another way, MS Office charges you a higher rate so that it can turn up in a gay robe and wig, whereas Open Office rocks up in jeans and t-shirt but does 99% of the same things for far less money.

      --
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    13. Re:potentially worth... by Idaho · · Score: 3, Interesting

      I would go one further and admit to installing LibreOffice *alongside* a full MS Office installation at work. The ribbon interface in recent Office version just drives me completely nuts, and the versions of Office that do not have it yet are getting so outdated that they have serious problems opening files from the newer versions (even with the converters installed). Whereas LibreOffice generally doesn't. The formatting may be slightly off, but at least I can get to the content.

      The company I work for has a full MS subscription so it's not about saving money. It's just that in recent version Microsoft made the interface so atrocious to use, while continuing to ignore long-standing, over a decade old formatting/style and image movement bugs that you run into with even the most trivial of documents (say, a few page design doc with some screenshots), and which type of problem I remember noticing since Office 97, that even LibreOffice is starting to look attractive by comparison. And yes, I fully agree that is saying something.

      Yes, I seriously tried using the ribbons for a while, I just *cannot* bear it. Too bad they had to force this on all Office users, since it's holding me back from using quite a lot of nice new features (major improvements in Powerpoint, say) in recent versions.

      --
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  2. What? by viperidaenz · · Score: 3, Insightful

    How many people would download OpenOffice if Microsoft Office was free?

    1. Re:What? by tgd · · Score: 5, Insightful

      How many people would download OpenOffice if Microsoft Office was free?

      How many people would download OpenOffice if it wasn't free?

  3. Interesting analogy to the BSA's piracy figures by Palestrina · · Score: 5, Insightful

    Every year or so Microsoft and the BSA roll out an updated report on the financial cost of software piracy. They make a similar argument, that someone who uses a pirated copy of MS Office would have otherwise bought an MS Office license. So they estimate the loss to the economy as # pirated copies * retail price of MS Office.

    So it is interesting, and a bit of poetic justice, to apply that same logic to show the value of open source in the economy.

    Certainly one could quibble with the exact figures, but it does show that the impact of open source is huge. But we already knew that, right?

  4. Re:Not as good. by Jawnn · · Score: 3, Insightful

    Except that "as good" is a very slippery term. There are certain, very specific, use cases where MS Office is clearly "better". If one encounters enough of those cases, the value provided by the pay-to-play tools is higher. Outside of that, your assertion is false. In other words, I use OpenOffice (Symphony, actually) every day. It does everything I need it to do. Being free, it is of almost infinitely higher value than MS Office. But that's just me.
    As for TFA, you're using RIAA math here, guys. That's just stupid. Downloader != potentially-paying-customer. At least get that part right.

  5. Re:7.61 thousand million? by Anonymous Coward · · Score: 3, Informative

    No English-speaking country uses the long scale anymore; it's only pointed out by pedants in the comments section of Slashdot stories.

  6. It is a good alternative to Microsoft Office by KnightMB · · Score: 3, Insightful

    I've not gone back to Microsoft Office since switching to the Open Office (and other open source office apps) for nearly 10 years now and not one day do I miss it. I've helped many business and people switch to it. Whatever proprietary features that are needed in Microsoft Office, at least in my experience, is too minimal to justify the extra cost when a little bit of googling can basically make Open Office (or Libre Office) do whatever you want it to do. There are even some things that I can't do in Microsoft Office and had to use Open Office for (including repairing damaged Microsoft Office files). So to each their own, if you need the features of Microsoft Office, more power to you. I'm sure many here though will chime in that for the majority of users, Open or Libre Office have 99% of what the typical user needs.

    1. Re:It is a good alternative to Microsoft Office by tgd · · Score: 4, Insightful

      So to each their own, if you need the features of Microsoft Office, more power to you. I'm sure many here though will chime in that for the majority of users, Open or Libre Office have 99% of what the typical user needs.

      Home user, yes. Office? I'd say yes, if you leave out Outlook. And, you could probably use some sort of web-based or other mail client and some other mail server if in some cases, but there's more to Exchange/Outlook than a simple mail program. IMO, the thing that most makes Microsoft Office "sticky" in corporate environments isn't Word or Excel, its Outlook.

    2. Re:It is a good alternative to Microsoft Office by Belial6 · · Score: 4, Interesting

      I would go farther than that and say that Libre Office has 100% of what the typical user needs. Google Apps has 99%. The Office App requirements haven't really changed much over the last 15 years. The last must have word processing feature MS added was real time spell checking. My accountant pal couldn't get buy without Excel, but the typical user isn't even coming close to bumping their head on the OO/LO spreadsheet.

      The one thing MS does still have on OO/LO is that it looks prettier.

    3. Re:It is a good alternative to Microsoft Office by Capt.DrumkenBum · · Score: 3, Informative

      There are even some things that I can't do in Microsoft Office and had to use Open Office for (including repairing damaged Microsoft Office files).

      This exactly. I have had MS Office docs that simply would not open in Office. Attempt to open, useless error message, then nothing. All data lost. Try again in LibreOffice, and it opens it. Some corruption, but at least the data was still there. Fix the file, save it and hand it back to a VERY happy manager, who opens the file in Office and gets back to work.

      --
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  7. Wrong way to see it by gmuslera · · Score: 3, Interesting

    "Microsoft Office worth $0 per day if it were OpenOffice" would be better. And wouldnt had to be a money loss. Services, support, personalization and so on around it, specially on how widely is deployed, could still do quite a profit, and the same should work for Open/Libre office too.

  8. Not quite... $150 hides the true costs. by HockeyPuck · · Score: 3, Insightful

    How many people download or use Open Office because it is free?

    Probably a large percentage of them since that's one of it's redeeming features. Now if OO had the same price as MSOffice, I bet that number would drop dramatically.

    If you take the product acquisition cost out of the equation you're now left with acquisition costs which might not be in OO's favor.

    Cost to retrain people
    Cost to migrate existing systems/processes/applications to OO
    Support costs (IT, support vendors etc..)

    $150/seat might not be much if you have business critical applications like telephony/voice/chat that are integrated in with your office suite.

    1. Re:Not quite... $150 hides the true costs. by Kjella · · Score: 3, Insightful

      How many people download or use Open Office because it is free?

      I bet that even if it was $5, the numbers would be much lower. How many people will download it several times after re-installing or on different computers just because they can't be arsed to find the installer? Or just to try it out for ten minutes before going back to MS Office? Take for example the TPB AFK movie that was featured here on slashdot, I got it because it's free and legal. I haven't watched it yet, haven't even decided if I will but what the hell, I grabbed it anyway because I didn't need to make any cost/benefit decision, I could just put it on download now and decide if I want it later. The whole question of "Why should I spend money on that?" becomes "Why not, it's free..."

      --
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  9. Goofy numbers by methano · · Score: 3, Informative

    I bought an Office for Mac 3-pack for about $125. That's not exactly the same as $150 each. I'm not a Microsoft fan but I do try to stay credible when possible.

  10. Troll... by serviscope_minor · · Score: 5, Insightful

    And while the free Office products are sufficient for most people's normal use (i.e. homework),

    That's a subtle troll. Well done.

    I love how you dismiss everyone who doesn't need vastly complex features (LO has some pretty involved ones) and their work by comparing it to nothing more than schoolwork.

    If you need more complex features on a semi-regular basis, it's worth paying the price (but if all you do is type in text and change the font, stick with free).

    I'll clue you in on something from the world of "real work"(tm) where people do "real things" for "money" which makes it much more important than "schoolwork": almost noone knows how to use word beyond changing fonts and typing text.

    Actually this is one of the things that aggravates me about people who refuse to conemplate the idea of moving to another system because "they know word": almost always they don't even know how to use it beyond the absolute basics.

    --
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    1. Re:Troll... by icebike · · Score: 5, Interesting

      This.

      It's been years since most people ever saw any training on MS Office, if ever, and the sands have shifted under their feet. It has become more obtuse every release.

      At work we switched totally to Office Libre, and haven't looked back. There is a wealth of How To information on line, making the training available on par with anything Microsoft provides.

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    2. Re:Troll... by akpoff · · Score: 5, Insightful

      Agreed. In my office we've standardized on OpenOffice (or LibreOffice). We write reports, produce spreadsheets and give presentations without problem. The only time I ever need access to MS Office is when somebody sends me an Office document that for whatever reason doesn't render correctly. It's not because the information isn't available. It's always a disagreement between the two programs as to how to render. OO and LO interchange nicely. The Apple iWork suite works as well. In my experience Office is the odd-man out.

      At this stage of the game Office productivity is mostly a solved problem. The feature set is known. Now we're dickering over file formats and presentation.

    3. Re:Troll... by overmoderated · · Score: 3, Insightful

      People who know how to write use LaTeX.

    4. Re:Troll... by Known+Nutter · · Score: 3, Insightful
      Are we about done with...

      This.

      ...yet?

      For God's sake.

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    5. Re:Troll... by Anonymous Coward · · Score: 3, Funny

      He sent it out it OOXML.

  11. False equivalence by WaffleMonster · · Score: 3, Interesting

    There are some obvious problems...

    1. It is free. If it costed $150 per download the numbers would obviously be quite different.

    2. How much of this is the same person upgrading a current version or reinstalling on a new computer? If it were office this activity would not register as a new purchase it would be closer to inserting the installation DVD.

    3. OpenOffice is not feature competitive with MS office. While it does not necessarily need to be to be in order to be relevant and useful to a great many people... for $150 it actually kind of does.

  12. Re:Not as good. by colinrichardday · · Score: 4, Funny

    Yeah, LibreOffice Calc has an array check box for operations that return arrays. Nothing like Excel's intuitive F2 Cntl-shift-enter.