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Ask Slashdot: Inexpensive SOHO Crime Deterrence and Monitoring?
First time accepted submitter trellz writes "My sister and brother-in-law are self employed, and run a small business with a storefront. It was broken into about a year ago, and since then they have reinforced physical security; bars on the doors and windows, better locks, etc. Unfortunately, their store was broken into and vandalized again last week, in spite of the added security measures. Being technically savvy, I'm trying to come up with inexpensive ways to add deterrence, monitoring, and alerting to their business. They run an extremely lean lifestyle and profit margin, so the solution needs to be almost free. They do have an internet connection at the store, so motion detection, web cameras, Arduino devices, and the like are certainly an option. Ideally I would like a rock-solid alerting method. Something like an email or text to a laptop at home, or a dedicated prepaid phone, but without the pitfalls of such a solution (i.e. random wrong numbers, solicitors, email spam, etc). I'd also prefer not to poke holes in their firewall at the shop if at all possible. I was considering an email with some sort of long code or hash in the body, and then could white list that on the receiving end to key off of. The goal is to never have a false alarm based on the transmission/reception method." What advice, beyond ZoneMinder?
They run an extremely lean lifestyle and profit margin, so the solution needs to be almost free.
Doing nothing has a cost too... possibly more break-ins = more lost profit. There is a potentially high risk cost of doing nothing; depending on what it is, they might be able to budget a lot of money, and the net cost could be zero: assuming the break ins are actually causing damage and hurting their business revenue.
The idea that you run a business, and you are not willing to spend any money on security is absolutely ridiculous. You should be willing to spend an appropriate amount of money to manage the risk.
The most important mitigation is probably to have insurance, but again... the premium may increase, the more breakins.
This may be a matter that a security consulting firm should be hired to look at.
Hidden cameras with a DVR may be useful to help catch the perps.... however, there is a problem: this is only useful, if responders become aware of the breakin and get there, before the thief can locate the DVR associated with the cameras and destroy it.
Visible cameras, may be used as a deterrent; however, they are subject to vandalism.
One of the best deterrents which should not be overlooked is a professionally Monitored security alarm system with External sounders, Internal motion detectors, Door sensors, Glass break detectors, perimeter coverage, and an alarm loop and cellular backup to a central monitoring station, that will dispatch authorities in the event of an alarm.
Buy business insurance, do what the insurance adjuster wants you to do, and don't do anything more.
If you don't have or can't afford business insurance, then you should question whether your business is viable or not, especially if a poorly timed robbery can put you under.
Right, could be insider threat.
Good point. There's so much here that isn't made clear. Some questions to answer before deciding what to do:
=~ s,(.*),<sarcasm>$1</sarcasm>,g if any_point_you_wish();
Often your insurance will demand certain CERTIFIED minimum requirements with your insurance premium going down the more you meet their requirements.
And those requirements don't have to make sense or be best practice but they are the difference between your insurance company paying out and not paying out.
If requirements made sense, we would LONG since have had HD camera's recording to HD's rather then very very very poor camera's recording to low quality tape. But your own 4k mug shot and tricorder scan of the perps DNA and entire social history will see your insurance claim thrown out with a scornful laugh while a certified wobbly 320x200 etcha sketch will get you fully re-imbursed.
So: First check with your insurance company.
Next: Crime prevention is about denying criminals what they want:
1 Fast
2 Easy
3 Cheap
4 Low risk
5 Money
So do stop criminals make their crime be
1 Slow
2 Hard
3 Expensive
4 High risk
5 Non paying.
Your shop needs a door and to be inviting it needs to be airy and this is done by making it out of glass. But a glass door is easily shattered. A wooden door with two large glass panes separated by a wood bar in the middle is ALMOST as inviting but now the burglar either needs to remove the door, open it or climb in through ONE of the smashed panels. This is slower. He will still get in but be able to steal less in the same amount of time. This makes it less profitable.
Shutter I mean one of those rollup "fences" that drop out ofthe celing, no idea what their english name is.
One thing you could do for instance is leave your display window open but install a shutter inside the store itself as an additional barrier to overcome. Barely visible during the day, at night an extra barrier. Many people place them infront of doors but this just requires you to lift the shutter, then bust in the doors that tend to open inwards.
Place an electrically lowered shutter BEHIND inwards opening doors, how do you open that one without a key? You can't push the doors in because the shutter is blocking that and you can't lift the shutter because the doors are in the way. Remember, theft prevention is like preventing being eaten by a lion, you don't need to be able to outrun the lion, you just need to outrun your neighbor.
Hard is similar to slow of course in that you make the burglars work just that little bit harder. Just one more lock, just one more barrier to overcome. One thing we as consumers hate is those plastic wraps around products but they have a simple reason. They are very large meaning it is hard to conceal for shop lifters or at least conceal as many. And they are hard to open to make it hard to open them and take their contents. We know this works because well, we all bitch about how hard they are to open. Most of the large plastic containers are pure theft prevention and contain a fully serviciable selling/display package inside for shops that don't need to fear shoplifters.
Do you NEED to store all your most valuable products in handy to carry containers right near the entrance to the warehouse? Or could you place your most expensive products on the highest shelf in the furthest corners? And lock up the ladder? And add some barbed wire to the shelves for those trying to climb it?
Think of shoe stores, if they are smart, they one have either the left or right shoe on display. Putting both the right and left shoe in the same size outside is asking for it but how many shoe thieves are interested in only left side shoes? I don't know if this was purely accidental but I did once notice that all the shoe shops in one area all had only the left shoes on display.
Expensive might be a little less clear but while you might think that a prepared thief can cut through any chain in any case you might as well get the cheapest available, the simple fact is that not all locks/chains etc are the same. And the better ones require mo
MMO Quests are like orgasms:
You may solo them, I prefer them in a group.
In what way? Mythbusters use the scientific method to test claims. They measure, experiment, collect data on a variety of scenarios - controlling and testing different variables on each pass - and report on their findings.
Some of their findings have been challenged by members of the public, and repeat experiments have been conducted - some confirming the initial assessment and some forcing a revision. Their experiments and their results are available to anyone and are testable, repeatable, and refutable all the same, with further experiments refining the hypotheses under test.
That's called "science".
I'm afraid you've been poorly educated on the subject if you don't think so.