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Mark Shuttleworth Addresses Ubuntu Privacy Issues

sfcrazy writes "Mark Shuttleworth has for the first time talked about the privacy issues in Ubuntu Dash after being criticized by EFF and FSF. He mentioned some changes in the way use can 'disable' the search results. However the company has showed that under no circumstances they will disable the online search by default as demanded by EFF and FSF. Shuttleworth was simply spinning the wheel moving things around to give an impression that something has been done where as the core problem remains — Dash sends keystrokes by default and legally every user agrees to send such keystrokes to PRODUCT.canonical.com server to be shared with partners like Facebook."

51 of 279 comments (clear)

  1. hello hosts file by Gothmolly · · Score: 5, Insightful

    127.0.0.1 product.canonical.com

    --
    I want to delete my account but Slashdot doesn't allow it.
    1. Re:hello hosts file by Anonymous Coward · · Score: 2, Insightful

      Are you sure you got the right host?

      $ ping product.canonical.com
      ping: unknown host product.canonical.com

    2. Re:hello hosts file by cultiv8 · · Score: 4, Informative

      and just to be sure:

      order hosts,bind

      --
      sysadmins and parents of newborns get the same amount of sleep.
    3. Re:hello hosts file by Anonymous Coward · · Score: 5, Interesting

      I would argue that once a distribution has gone "dark" in the manner that Ubuntu and its parent company Canonical have, measures like these are a moot point... Yes, you can block their servers. Now. If they decide to write a daemon that watches the host file for alterations and automatically restores it to a protected backup, what then? You find a way around it of course. Then they come up with more protection, you come up with more ways around said protection...and nobody wins.

      The alternative is to use something else. I have a favourite distribution but I'm not going to hawk it here as an alternative because I'm not a shill :P I do suggest this though, in all seriousness -- instead of measures like these, try another distribution. Any one that you like! And be sure to let Canonical know you switched -because- they forced you into taking measures like altering your host file just to feel secure from THEIR OWN SPYWARE!

      Linux distro's survive upon word of mouth and goodwill from the community -- if you take away that second part, the first part tends to dry up rather quickly too. Don't fight with your own OS to protect your security, just use one that doesn't force you into it in the first place, no matter what that might be!

    4. Re:hello hosts file by keneng · · Score: 2

      Cool circumvention technique! Hats off to you. Another way is to bring up terminal in the dash. Fire up "sudo bash" and "synaptic" and click its search button all you apps to install this way.

      Typing stuff in dash could be a way for us to have ubuntu notice what we really want.
        i.e.
      "Ubuntu desktop on the phone NOT Ubuntu Phone"
      "Ubuntu Desktop on Advent Vega NOT on Android"
      "Ubuntu Desktop on All ARM Devices"
      "I prefer Ubuntu Desktop on intel/amd devices. Ubuntu Desktop on ARM still sucks and isn't widely available."
      "I will never buy an Ubuntu Phone."
      "I would definitely buy a phone with just Ubuntu Desktop on it."
      "I don't want to buy another device simply to get Ubuntu running on it."
      "I already have crappy android on two mobile devices at home and I want Ubuntu desktop on them NOT Ubuntu on Android because it is too slow."
      "Stop invading my privacy!"

      I'm sure others have thought of taking a look at the dash source code and find the api that makes the sending of the keystrokes and "#define" it as a null/nop function or send political requests repeatedly, but that's unproductive. I'm going to resort to the sudo bash/synaptic option. By doing so, it means I don't abandon Ubuntu because I like everything else about Ubuntu except this DASH thingy. It's not such a big deal for me, but it is as annoying as flash's firefox plugin history being saved elsewhere and not being erased when you clear your firefox history.

    5. Re:hello hosts file by greenfruitsalad · · Score: 2

      this is ridiculous. we need to give the guy some credit. he has invested millions of his own money into this distribution and so far it's been like a sink in his wallet. he's not going to keep pouring cash in until he's broke. ubuntu has to start making money at some point.
      If people don't like the online searches by default, they should file a bug. If a lot of people join, it'll have to be addressed. This is a stage in ubuntu's development, not a reason to abandon ship.

  2. This is how shuttleworth kills ubuntu by h4rr4r · · Score: 5, Insightful

    All that will happen is people will move to fedora or mint or countless other Linux distros.

    Mark, if you want to make some money try selling something worthwhile. Games would be one idea, hell get steam to give you a cut if you make installation of steam optional during OS install. Selling users data is a bad idea.

    1. Re:This is how shuttleworth kills ubuntu by Anonymous Coward · · Score: 5, Insightful

      Exactly. Or even just ask me if I'm ok with stuff like this. Tell me what I'm sharing, who with, and ask if I want to enable it. Depending on what that says, I might well have said, "Yeah sure."

    2. Re:This is how shuttleworth kills ubuntu by Yobgod+Ababua · · Score: 3, Informative

      I recently moved from Fedora to Ubuntu because I'm trying to do more dev work and -all- the development tools and library releases these days seem to be more Ubuntu-friendly.

      I was more Fedora-friendly because I came from a RedHat admin background, but I kept running into more and more projects/games/libraries that interpreted "LInux support" to mean Ubuntu, so I gave in. Since then it's actually worked out pretty well, although I still prefer yum to apt-get...

    3. Re:This is how shuttleworth kills ubuntu by Capt.DrumkenBum · · Score: 2

      All that will happen is people will move to fedora or mint or countless other Linux distros.

      Just installed Mint here, and I have to say I am really enjoying KDE over the default Ubuntu environment.

      --
      If I were God, wouldn't I protect my churches from acts of me?
    4. Re:This is how shuttleworth kills ubuntu by chill · · Score: 3, Funny

      Donkey Kong was by far a better game.

      --
      Learning HOW to think is more important than learning WHAT to think.
    5. Re:This is how shuttleworth kills ubuntu by Captain+Hook · · Score: 5, Insightful

      Tell me what I'm sharing, who with

      The problem with that is that all your keystrokes go to a single Canonical controlled server and it's the server which then forwards the data to whoever it wants.

      Today you sign up for Amazon getting the search queries but without any changes to your machine tomorrow they go to Facebook as well, and then the day after they all get stored by Canonical as a way of providing historical context to the searches you've made (just so they can better server your queries... nothing creepy about it).

      Sure they say you are agreeing to Amazon get the search queries in all the big font agreements people are signing now but I bet the licence lets them send the data to whoever they chose to.

      --
      These comments are my personal opinions and do not necessarily reflect the opinions of the other voices in my head.
  3. Amazing. by Virtucon · · Score: 3, Insightful

    It amazes me that when somebody does something as a business that it infuriates people especially when they get something for free. Yes, Ubuntu is taking free software, wrapping it as a supportable bundle and distributing it. So now they've hooked into the information sharing arrangement. It's easy enough to disable as well and the hosts file solution is also there. I wonder if just charging $10 a download / dvd would make more sense then adding another keylogging data collector out there. Frankly Facebook is the worst and the network of data collectors it's partnered with is becoming more and more troublesome.

    --
    Harrison's Postulate - "For every action there is an equal and opposite criticism"
    1. Re:Amazing. by redmid17 · · Score: 5, Insightful

      It amazes me that people in charge of projects like Ubuntu think that a policy like that won't have a significant impact on the popularity of the distro over the long term, especially with heavily slanted tech crowd that uses Linux distros in the first place.

    2. Re:Amazing. by Anonymous Coward · · Score: 3, Insightful

      It amazes me that when somebody does something as a business that it infuriates people especially when they get something for free.

      It amazes me when some people seem to think that free products or services are somehow above criticism. It's as simple as this: if it isn't changed, people who care enough about it won't use it or will stop using it. There is nothing wrong with either of those.

    3. Re:Amazing. by Anonymous Coward · · Score: 2, Interesting

      I wonder if just charging $10 a download / dvd would make more sense then adding another keylogging data collector out there.

      YES! Enough of this ad-supported bull shit. Enough of this it's Open Source so it should be free, but not really free because we gotta eat so we'll sneak in some underhanded revenue stream bull shit. If you want to make money sell your product at a fair price. Make it Open Source, which means that people can compile their own version for free if they want, Sell the Binaries.

      I'd gladly pay $10, $20, $30 to download a good binary version that saves me time. I'd gladly pay $10-30 for a good product.

    4. Re:Amazing. by earlzdotnet · · Score: 4, Informative

      Slashdot ... is much more annoying, since to disable ads you have to download AdBlock.

      Or just get positive Karma and check the "disable advertisements" options :)

    5. Re:Amazing. by Anonymous Coward · · Score: 5, Insightful

      Agreed. You can disable it. And you don't even have to fiddle around with apt or anything, it's an option present in their own GUI. Slashdot, Google and the whole rest of the internet is much more annoying, since to disable ads you have to download AdBlock. Canonical is giving you a choice. "Here, use our ad-supported OS. You don't want ads? Ok, then, just use the damn thing entirely free anyway!" I fail to see how that can be anything other than completely ethical.

      Except they aren't offering that choice, they where sneaky and underhanded. As other have said, it's spyware. Ubuntu did a great job for a while, but first it was Unity and now this. They're treating their users like we don't have a choice. I do and won't be installing Ubuntu again.

    6. Re:Amazing. by ohnocitizen · · Score: 5, Insightful

      It amazes me that there are people who will excuse the ethics of an action, if it is a business doing so to support a free product. Who cares if its "super easy" for the non-technical users ubuntu is marketed at to find and edit the hosts file. Giving users a product for free doesn't justify everything. Selling user data without an explicit opt-in is unethical, and I don't want to contribute in any way to a distro engaging in that practice.

    7. Re:Amazing. by rolfwind · · Score: 2

      Well, what is the most popular Linux distro out there?

      I have nothing concrete to go by, but according to Distrowatch's Page Hit Ranking, Linux Mint by a margin.

      But that's probably among people who install OSes and not necessarily commercial use.

    8. Re:Amazing. by sl4shd0rk · · Score: 3, Insightful

      It amazes me that when somebody does something as a business that it infuriates people especially when they get something for free.

      Shuttleworth picked the wrong crowd to spring this on. I don't think "Free" means what you think it means here or else you would understand.

      --
      Join the Slashcott! Feb 10 thru Feb 17!
    9. Re:Amazing. by X.25 · · Score: 4, Interesting

      It amazes me that when somebody does something as a business that it infuriates people especially when they get something for free. Yes, Ubuntu is taking free software, wrapping it as a supportable bundle and distributing it. So now they've hooked into the information sharing arrangement. It's easy enough to disable as well and the hosts file solution is also there. I wonder if just charging $10 a download / dvd would make more sense then adding another keylogging data collector out there. Frankly Facebook is the worst and the network of data collectors it's partnered with is becoming more and more troublesome.

      I donated 40 EUR, while downloading Ubuntu image many mohths ago. Do I get to complain now, since I didn't get it for free? Hell, I'd probably be willing to pay them reasonable yearly 'support' fee in order to help them make some money - it would be worth it.

      I won't be donating them anything ever again, nor will I be using it, since I simply don't trust Ubuntu anymore and never will. For all I know, they might re-enable things that I disabled without even asking me, when applying updates. They seem to think that everything is a fair game.

    10. Re:Amazing. by Osgeld · · Score: 2

      you know what else is easier? using one of the hundreds of distros that dont shit on its users

    11. Re:Amazing. by Compaqt · · Score: 2

      The one caveat is that Mark said the disabling is only for that single session of the Dash: "We will make a very bold, clear way for you to turn on and off network queries across ALL scopes for any given session in the dash."

      What it should have is a permanent setting in Privacy settings.

      --
      I'm not a lawyer, but I play one on the Internet. Blog
  4. The End of Ubuntu? by fallen1 · · Score: 5, Insightful

    I would say that pretty much ends the usefulness of the Ubuntu line. Anyone who thinks that sending all my keystrokes to their server - which they can in turn sell off to third parties - is, in my not so humble opinion, bat fucking crazy.

    You should not have to edit hosts files or anything else to make a product usable, because that product should not be spying on you from install forward. I do believe my personal response to Mark is a big "FUCK OFF AND DIE". End of story. End of Ubuntu.

    --

    Dream as if you'll live forever.
    Live as if you'll die tomorrow.
    ~Anonymous~

    1. Re:The End of Ubuntu? by drinkypoo · · Score: 4, Insightful

      I would say that pretty much ends the usefulness of the Ubuntu line. Anyone who thinks that sending all my keystrokes to their server - which they can in turn sell off to third parties - is, in my not so humble opinion, bat fucking crazy.

      Yeah, I've defended a lot of their questionable behavior, but this is utterly indefensible. This is spyware by definition. I hope they get their peepees smacked. Nice to know my last ISO download was a waste of time, as I won't be using it. I guess I'm headed for Mint...

      +

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    2. Re:The End of Ubuntu? by jma05 · · Score: 5, Informative

      > Anyone who thinks that sending all my keystrokes to their server...

      Well. Not ALL keystrokes. Just Unity Dash searches. Doesn't Android's integrated search bar do something like this too? Not that it makes it OK of course.

    3. Re:The End of Ubuntu? by swillden · · Score: 2

      > Anyone who thinks that sending all my keystrokes to their server...

      Well. Not ALL keystrokes. Just Unity Dash searches. Doesn't Android's integrated search bar do something like this too? Not that it makes it OK of course.

      I don't think so. Android's search bar does the same "instant search" thing that google.com does, so it sends each keystroke to Google for predictive search. And Google, of course, keeps track of what you search for (unless you opt out) to help target ads. However, Google doesn't send your data to anyone else.

      (Disclaimer: I work for Google, but not on these products and it's possible that I'm wrong. I don't think I am, though.)

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  5. Keystroke logging by default? by accessbob · · Score: 4, Insightful

    I replaced Ubuntu with Mint when I was first confronted by Unity because I couldn't abide the new UI.

    Sounds like that was the least of the reasons to go...

    I was thinking that it's been a while and that I should have another look at how Unity has evolved, but not if they are reduced to doing this to stay in business.

    1. Re:Keystroke logging by default? by Anonymous Coward · · Score: 2, Informative

      Let's really think about this though.

      Remember what the significant difference between Ubuntu and Mint was?

      Mint installed some popular proprietary closed-source software by default; Something that Ubuntu refused to do.

      This meant that you could play MP3s out of the box, without having to type "sudo apt-get blah blah blah...". You didn't have to go on a quest for Flash, SUN Java JDK, and lots of other pretty cool stuff, that Ubuntu turned up it's nose at "because it wasn't open source".

      But then this?

      Backroom payola deals to install spyware, and whatever else, defaulted to run quietly as background services, by default???

      Wow. Just wow.

  6. built into the kernel?! by nadaou · · Score: 3, Insightful

    > We will aim to enforce this at the kernel level, hence
    > the CC to Jamie S who leads our security team.

    WTF? Why is that needed? To keep jr devs from accidentally re-enabling it? Or, in fine /. conspiratorial tradition, is the keylogging built into the kernel?!

    --
    ~.~
    I'm a peripheral visionary.
  7. Re:LOL by MightyMartian · · Score: 4, Insightful

    Parent is flamebaiting a bit, but I agree. There are no lack of Debian-based distros which don't come with the increasingly concerning baggage that Ubuntu is being bundled with. I retired my last Ubuntu machine about eight months ago and am Debian-only now.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  8. Re:We should get paid for our data. by MoonFog · · Score: 4, Informative

    No. There's a world of difference between the stuff I might put up on a blog, Facebook, G+ and whatever else social network exists, and the data I use my computer to handle. What if you're having legal troubles? IRS are after you? You have applications for a Betty Ford-like clinique? Tax returns? These are things that you're NOT going to be putting up on Facebook or your blog, but documents you might have to have. This is data Ubuntu has no business knowing that I have on my computer.

  9. Shuttleworth shills ubuntu by Anonymous Coward · · Score: 4, Insightful

    Mark Shuttleworth has devolved. He's decided to accept the definition of User as something other than Owner. He's raised the port cullis and thrown open the doors for third parties to hunt User metadata, revealing his allegiance, defaulting to a state of non-concern for the least among us.

    I'm sure it's convenient for him to imagine he's still engaged in promoting Linux, but at what cost?

    How much did he get for his soul? How much did he get for everyone else's?

    1. Re:Shuttleworth shills ubuntu by jareth-0205 · · Score: 4, Insightful

      I don't know if you can call the person who owns the company that makes Ubuntu a 'shill'...

    2. Re:Shuttleworth shills ubuntu by Synerg1y · · Score: 4, Insightful

      That's the root of the problem, it's a company, not a community that's behind Ubuntu now, and companies need money to survive. I wouldn't be suprised if there was an Ubuntu Pro & Ubuntu Enterprise released soon that have licensing fees associated with them as "custom solutions for businesses". *shrug* if they bring at least some currently windows-only application vendors to Linux, the other distros will benefit also.

  10. Fuck ubuntu by WaffleMonster · · Score: 5, Insightful

    This is the problem with "success" of open projects as they grow they require more and more money to continue to reinforce their expansion and it only snowballs downhill from there. Before you know it your out there selling your soul and your users data to the highest bidder. You can still reap profit on support alone but you can't expect it to support an organization of any size with fat paychecks for all doing this. There aint any shortage of corporate customers happily willing to purchase yearly support subscriptions whether they actually need it or use it.

    Distributions put together by people who give a shit don't have this problem. The cost of packaging in time and effort is such a minsicule effort and mostly a solved problem contrasted with the effort required to produce operating system and software bundled with it.

    What if bash maintainers decided they need more money too and decided to ship your keystrokes off to facebook as well? What if the maintainers of every one of the thousands of packages that go into a modern distribution followed suite? Spying by default is indefensible.

  11. Yeah .... just in my experience. by Anonymous Coward · · Score: 3, Insightful

    I use a couple of different Linux distros currently, many more in the past and also *BSD now.

    What Ubuntu does that no one has done was make it easy for the user. The way Ubuntu does things is a Windows killer - if it weren't for the pre-installation of Windows on every fucking thing that's not Apple or handheld.

    See, unlike everyother distro, when you install something on Ubuntu, it'll work (sample: everything I've installed) - and I mean using the distro's software manager - even Windows can't make that claim. Calibre for example. Updating Calibre on XP involves uninstalling and installing again; otherwise if you don't do the uninstall f the old version, when you run it, you get the old version. Ubuntu just upgrades with no hassles.

    Ubuntu does have a user experience that is superior to every other distro out there - and I think they know it.

    And don't get me started on how spell check for Slashdot on firefox foesn't work on Mint.

    1. Re:Yeah .... just in my experience. by Desler · · Score: 2

      See, unlike everyother distro, when you install something on Ubuntu, it'll work (sample: everything I've installed) - and I mean using the distro's software manager - even Windows can't make that claim. Calibre for example. Updating Calibre on XP involves uninstalling and installing again; otherwise if you don't do the uninstall f the old version, when you run it, you get the old version. Ubuntu just upgrades with no hassles.

      Then that means Calibre's installer is broken. That has nothing to do with the OS.

    2. Re:Yeah .... just in my experience. by Mister+Whirly · · Score: 2

      That is the equivalent of getting a flat tire in a Ford and blaming Ford for the flat tire. The tire was bad, not the entire car.

      --
      "But this one goes to 11!"
  12. Xubuntu by Dr.+Manhattan · · Score: 3, Informative

    Does everything I need and doesn't waste a bunch of resources.

    --
    PHEM - party like it's 1997-2003!
  13. My personal observation by koan · · Score: 5, Insightful

    Using Ubuntu these days goes against why I used Linux to start with.

    --
    "If any question why we died, Tell them because our fathers lied."
  14. Oh, n00buntu... by ilikenwf · · Score: 2

    This really isn't the only reason to avoid Ubuntu, but it is the most compelling. Aside from dependency hell, Unity, and the ridiculous amount of patches that get applied to all the packages, that many times break applications (I'm a developer for http://getnightingale.com/ - Ubuntu's taglib is completely hosed from our perspective), and in general it is TOO friendly to the user, making them dumb and complacent in most cases.

    I talked to Hak5's Darren recently and he's moving away from Ubuntu, and I did 4 years ago to Arch for my single user machines and Debian for my servers. I haven't looked back since. Most other distros are much more in line with the open standards and software that Linux is all about than Shuttlebuntu. Give some other distros a try, and you may find one that just blows your mind...like Archlinux, Debian, Mint, or whatever else.

  15. You mean kill open source? by Anonymous Coward · · Score: 2, Insightful

    I wish I was trolling, but up to now I've been a huge proponent of OSS: the fact that the source code is available for review makes it relatively secure. For the common user Open Source's flagship products are Libre Office, Firefox, and Ubuntu. Now I find out Ubuntu wants to sneak in ads and sell user data and I have to wonder, if they do this what other product is also doing it or plans to?

    Please, open source developers, do it for free or charge for it upfront, but don't sneak in hidden "features." It goes against the spirit of the movement and creates huge distrust in the community.

    1. Re:You mean kill open source? by h4rr4r · · Score: 3, Insightful

      Don't judge entire community by the actions of one person.

      Ubuntu is not all of open source.

  16. Ubuntu Server affected? by SuseLover · · Score: 2
    I wonder if our servers will do the same thing since we run ~30 Ubuntu servers. Will I have to stop updating/upgrading my servers at the next version?

    Hopefully this is limited to systems with GUI's installed and not headless servers.

    1. Re:Ubuntu Server affected? by gl4ss · · Score: 2

      it's just the unified shit search...

      --
      world was created 5 seconds before this post as it is.
  17. Nice job of framing the debate by http · · Score: 2

    The issues have not been addressed.

    --
    If opportunity came disguised as temptation, one knock would be enough.
    3^2 * 67^1 * 977^1
  18. Re:LOL by Anonymous Coward · · Score: 2, Funny

    Anyone caught posting the above will be beaten severely with their own keyboard.

    <-- This. Please don't propagate this "please don't propagate this 'this' meme anymore" anymore.

  19. OT re Arch and HOSTS by BrokenHalo · · Score: 2

    How do you do that in Arch, now that the hosts file has been eliminated by the bloody, I mean, bleeding edge ...of change ...for the sake of change?

    Is this something I don't know about? I used Arch on my laptops for some 4 years or so, until as recently as last week(*), and /etc/hosts worked just fine.

    * [digression] I enjoyed the ride with Arch for a long time, having migrated from Slackware. Years ago, it was the similarity to Slackware (i.e. simplicity) in combination with a more feature-laden package manager that attracted me to Arch, but now a lot of that simplicity has evaporated in favour of all sorts of trendy doodads. I sort of got used to things getting broken in the course of rolling-release upgrades (or in some cases just staying broken from the start), but when pacman borked my machine for the umpteenth time last week, I blew Arch away and reinstalled Slackware. It was like coming home: everything "just works", and any individual applications that I want to be really current can be built by myself or obtained from trusted repositories.

  20. Re:It's time to by BrokenHalo · · Score: 2

    I didn't post the comment to which you responded, but I would make the point that with Slack, you can have all the advantages of an up-to-date desktop system and simple UNIX sysadmin. Of course, the more current you want it, the more you (may) have to build yourself, but it's a nice compromise where you only need to bother rebuilding things that will actually make a difference to your experience. Plus, I'm quite certain I can depend on Pat not to introduce spyware.