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'This Is Your Second and Final Notice' Robocallers Revealed
nbauman writes "A New York Times consumer columnist tracked down the people who run a 'This is your second and final notice" robocall operation. The calls came from Account Management Assistance, which promises to negotiate lower credit card rates with banks. One woman paid them $1,000, and all they did was give her a limited-time zero-percent credit card that she could have gotten herself. AMA has a post office box in Orlando, Florida. The Better Business Bureau has a page for Your Financial Ladder, which does business as Account Management Assistance, and as Economic Progress. According to a Florida incorporation filing, Economic Progress is operated by Brenda Helfenstine, with her husband Tony. The Arkansas attorney general has sued Your Financial Ladder for violating the Telemarketing Consumer Fraud and Abuse Prevention Act. The Florida Department of Agriculture and Consumer Services investigated Your Financial Ladder, but the investigator went to 1760 Sundance Drive, St. Cloud, which turned out to be a residence, and gave up. The Times notes that you can type their phone number (855-462-3833) into http://800notes.com/ and get lots of reports on them."
These fuckers relentless harassed my grandmother in her final days despite my efforts to put her on the do not call list and working with her telephone company to try to identify them.
Take all their money. All of it. Take it all and put it into something that helps the elderly.
Why is it that the attack-dog AGs of the world are ready to go when somebody runs wget contrary to a site's terms of service; but people like this are allowed to operate unchecked?
To the absolute surprise of no one.
I think fraud is simply in Florida's DNA. I mean, what is Florida in the early to mid 20th century, if not "buying swampland for cheap?" Now, it's the height of US insurance fraud, medicare fraud, mortgage fraud, and identity theft, in addition to the drug smuggling and human trafficking that comes along with major ports of entry into the U.S. It's a crazy, crazy place and reality is far removed from the Mickey Mouse and orange juice that Discover Florida is selling.
And before you blow me up, know that I say all this as a long-time Florida resident...
but the investigator went to 1760 Sundance Drive, St. Cloud, which turned out to be a residence, and gave up.
But the telco has to know where they are sending these calls. Either a landline, digital service or IP address. Either give it up to the authorities or become a co-defendant in the fraud case.
You download one stinkin' Lady Gaga song and they can find you. Why not now?
Have gnu, will travel.
I sent my Senator (Mark Warner (D) Virginia), who sits on the relevant committee, a constituent request asking if anything ever happened as a result of filing "Do Not Call" violations. They sent me a Privacy Act form (so they could query the registry using my personal data.)
And that was the end of it. I never heard back.
On a related note, I think the FCC should make Caller ID both required and un-forgeable. (An individual could still choose to not have his Caller ID revealed, and that would be indicated on your Caller ID display.)
There is a lot of money in violating the telemarketing rules. One illegal voice broadcaster was paid over $6 million by just one customer in only 10 months [1]. Large fines against violators are often uncollectible and ignored by scofflaws [2]. Violators often engage in money laundering and brag about their “bulletproof” broadcasting facilities that can’t be traced [3]. I personally received over 300 prerecorded telemarketing calls in some years, and I was able to track down the people behind only a tiny fraction of those calls, despite my concerted efforts in recording calls, filing lawsuits, subpoenaing phone company records, and hundreds of hours of my own time. Anyone who tries to find the source of these illegal calls will find the vast majority lead back to shadowy, untraceable names such as Transfers Argentina, Asia Pacific Telecom, TeleEurope, and Castle Rock Capital Management. Trying to track down a text message spammer is a similar exercise in futility.
Many studies have show that massive penalties don't work as a deterrent because perpetrators never plan to get caught. What does work is increasing the likelihood of getting caught.
[1] See declaration of Roberto C. Menjivar at 30 (totaling the amount paid to Voice Touch by National Auto Warranty during a 10 month period at $6,013,500). Document 42 in FTC v. Network Foundations, LLC., No. 1:09-cv-02929 (N.D. Ill. 2009).
[2] See Order of Forfeiture, File No. EB-02-TC-120 (released Jan. 5, 2004) (finding Fax.com liable for the maximum fine of $11,000 for each of the 489 fax violations, for a total fine of $5,379,000).
[3] Menjivar decl. at 20–22.
All you dirty hippies who are calling for the heads of these "Second and Final Notice" folks must really hate free-market capitalism.
These are the Job Creators, after all. And anything that's done to stop them is regulation, which is a dirty word.
We need to just let the free market work and these problems will go away, right?
You are welcome on my lawn.
Hello, this is Homer Simpson, a.k.a. Happy Dude. The court has ordered
me to call every person in town to apologize for my telemarketing scam.
I'm sorry. If you can find it in your heart to forgive me, send one
dollar to Sorry Dude, 742 Evergreen Terrace, Springfield. You have the
power.
On Android: Create a contact (I call it "Spam"). Click settings->More and add to reject list. Whenever you get a spam call, select "update existing contact", select "Spam" and no more calls from that number. For a home phone, use a VOIP provider (I use and can recommend Galaxy Voice). They should have a web page that lets you add numbers to a blacklist. Also select the "anonymous call rejection" feature which will block all calls where the caller id has been intentionally blocked. By doing the above it is very rare for me to receive a spam call.
The sad thing is that there are enough people buying this shit to keep the robocallers and spammers in business.
I routinely get robocalls wanting to reduce my credit card debt. A good trick, since I don't have any. I always wonder how the political polling people can possibly pretend their conclusions have any validity, since everybody hangs up on them.
And so on. A medium that used to be useful has been poisoned by abuse.
I view Do Not Call as intrinsically self-defeating. Like "opting out" of spam, it provides a list of known-good phone numbers. If the robocalls originate from offshore, there is little the local authorities can do about it anyway.
...laura