Slashdot Mirror


Major UK Retailers Mislabel Windows RT As Windows 8

Barence writes "Major British retailers such as Argos and Tesco are mis-selling Windows RT devices as Windows 8 PCs, PC Pro has discovered. The confusion over Microsoft's ARM-based version of Windows could lead to consumers buying the wrong machines, and the wrong software to go with them. Argos, for example, recommends Norton Mobile Security as an add-on for its mis-labelled Windows 8 machine, despite that product only working on Android and iOS."

106 comments

  1. If they're buying windows 8 or windows RT by bobstreo · · Score: 0, Troll

    They are buying the wrong machines.

    1. Re:If they're buying windows 8 or windows RT by Anonymous Coward · · Score: 1, Funny

      Of course Argos recommend Norton Mobile Security. The box is made of a much tougher card and helps the back of your device's display stay uptight when the hinge starts to fail.

  2. Whats the difference? by Waveguide04 · · Score: 2, Insightful

    They both suck. I loaded Win 8 in a VM yesterday and it is still the nightmare it was during the preview. Soon it will be be one icon that says "Do something (but most likely not what I want)" :)

    1. Re:Whats the difference? by FunPika · · Score: 4, Insightful

      Windows RT doesn't even have the desktop mode and locks you into a walled garden of Windows Store apps.

      --
      After years of not using a signature, I am going to make one to say the following: Fuck Beta
    2. Re:Whats the difference? by gewalker · · Score: 1

      Maybe MS can upgrade The Button into Do what I Want in a service pack. Maybe the horse can learn to sing.

    3. Re:Whats the difference? by dc29A · · Score: 3, Informative

      Windows RT doesn't even have the desktop mode and locks you into a walled garden of Windows Store apps.

      It has a desktop mode.

    4. Re:Whats the difference? by Anonymous Coward · · Score: 0

      For a few office apps only so no that doesn't count.

    5. Re:Whats the difference? by dc29A · · Score: 2

      For a few office apps only so no that doesn't count.

      Indeed.

    6. Re:Whats the difference? by s.petry · · Score: 2

      Funny but that list is mostly emulators to connect to other servers so that you may actually be able to work (VNC clients, Putty, X emulation, etc..). A good chunk of those are *Nix utilities emulators like VIM.

      I'm sorry, but in 2013 anyone touting Quake 2 as a port is laughable.

      --

      -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

    7. Re:Whats the difference? by Anonymous Coward · · Score: 0

      Funny. I run win8 on my desktop and with ClassicShell I'm using a standard windows desktop. All my programs work and the system hasn't bluescreened once. A program *may* terminate, but it's not a critical program. Just things like a game or whatever.

      In fact, steam works wonderfully.

      So I wonder what in the 9 levels of hell you're doing to make it run so badly.

    8. Re:Whats the difference? by yurtinus · · Score: 1

      So I wonder what in the 9 levels of hell you're doing to make it run so badly.

      I think he made the terrible mistake of not installing a custom shell right off the bat. The gall of some people...

      --
      +1 Disagree
    9. Re:Whats the difference? by Stormthirst · · Score: 2

      This is why I'm not touching Win 8 with a barge pole. The OS should work out of the box without me having to install additional add ons just to get it to behave in a comparatively sane way.

    10. Re:Whats the difference? by Anonymous Coward · · Score: 0

      OP said something about a product he had never used from a company he didn't like, and that something turned out to be very wrong and still got modded to +4 Insightful on /., why can't we all just admit that and continue on with the bash fest? Oh and btw...

      Word, Excel, Powerpoint, OneNote, IE, notepad, Remote Desktop Client, Powershell, Windows Explorer, Snipping Tool all run natively, and a whole host of OSS runs with a very easy and straightforward jailbreak.

      Also, while Windows RT is indeed a "locked walled garden," they hand the key to unlock it FOR FREE to anyone with a Hotmail account.

    11. Re:Whats the difference? by DavidD_CA · · Score: 2

      Windows RT indeed has a desktop.

      It has Windows Explorer.

      It has Internet Explorer.

      It has Control Panel.

      It has Microsoft Office 2013.

      And they're all so close to the Windows 8 versions that if I showed them to you, you'd think I was using a Windows 8 (non-RT) device.

      Quit spreading lies.

      --
      -David
    12. Re:Whats the difference? by Patch86 · · Score: 1

      The difference is that you can't install any legacy or mainstream software on the RT version, and what you can install all has to come through the Microsoft "App Store"- so no more downloading random bits of software from anywhere you like on the internet.

      Both of those things suck quite a bit on their own without even needing to invoke the horridness of Metro. Yes it's comparable with the experience on an iPad I suppose, but certainly not what someone would expect if they were buying what they thought was normal "Windows".

    13. Re:Whats the difference? by Anonymous Coward · · Score: 0

      That list applies for jailbroken devices.

    14. Re:Whats the difference? by fuzzyfuzzyfungus · · Score: 2

      Unless you want crazy 'enterprise' features like "Office Macro support" or "Domain Authentication"....

    15. Re:Whats the difference? by Anonymous Coward · · Score: 0

      So, from what you say you can run MS Office and Outlook from windows RT?

    16. Re:Whats the difference? by hairyfeet · · Score: 4, Interesting

      Why is he labeled troll? I mean seriously who doesn't know that Windows 8 sucks? Its the first MSFT OS since WinME I won't allow in my shop and I'm making as much wiping it for Win 7 as I did wiping Vista for XP which was quite a lot.

      And please do NOT give us that "Oh its just 7 with a start screen" bullshit because that is what it is, bullshit. I'd love nothing more than to talk to some of the internal devs of Win 8 because i truly believe that "refresh your PC" was NOT put in there to help users but because they knew there was serious flaws they couldn't fix before RTM. I haven't had to reinstall a single Windows 7 system that the user hadn't gotten infected, with Win 8 I've probably made a good $800 in the past couple of months from folks bringing their laptops in for me to do just that with Win 8 as it shits itself a LOT.

      Frankly the confusion over Win 8 VS Win RT is just the stinky tip of a shit iceberg, the whole damned thing is just a mess. Oh and "keyboard commanders" don't bother replying, you are full of crap and here is a study proving it. The simple fact is when you HAVE to be a keyboard commander and memorize a shitload of keyboard commands on an OS that MSFT designed for keyboard-less touch tablets? Something has gone horribly horribly WRONG.

      Lets cut through the bull, Win 8 and WinRT is gonna be on every "worst of" list come Dec and the fact that even the fricking retailers don't know the difference should just show how badly thought out the whole thing was. I only hope that after ballmer shits out "Windows Blue" and the board sees its just as fucking stupid and pointless as Win 8 (you are focusing on touch, when more than 98% of the PCs DO NOT HAVE TOUCH and the OEMs are saying "We can't sell the touchscreens as nobody wants 'em" and you don't see that as a problem? Really?) they will punt kick his fat sweaty ass like a 40 yard field return and bring somebody in there with a functioning brain...fuck put ME in charge and I'll double the numbers in 2 years or you won't owe me a dime!

      Spin off mobile, make Metro OPTIONAL on systems that aren't ARM and focus on a "it must be simple and work no matter what" mantra, oh and toss the mess that is Win 8, build the optional metro on the much more solid Win 7, and add services that will allow you to monetize those that stick with previous builds. hell I can think of two just off the top of my head, make deals with the media companies to make any laptop with an HDMI out and Windows Media Center into a media powerhouse and use the MSFT servers to allow home users and SMBs with a thumbstick remotely access their PCs from anywhere.

      But any other corp would look at the facts, Win 8 bombed, WinRT bombed, numbers falling, users not even able to shut the damned thing down without knowing shit they have no reason to know, and see the whole direction is a failure. Instead we get what we see in TFA, where even the retailers don't know WTF you are selling or the differences between the models. What a fucking mess.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    17. Re:Whats the difference? by Anonymous Coward · · Score: 0

      Windows RT doesn't even have the desktop mode and locks you into a walled garden of Windows Store apps.

      Yeah the success of the ipad and iphone has proven that people really hate that. Then again if it actually is such a bad thing it will drive people to more open platforms.

    18. Re:Whats the difference? by Anonymous Coward · · Score: 0

      Unless you want crazy 'enterprise' features like "Office Macro support" or "Domain Authentication"....

      Yes, Windows RT isn't aimed at that market...obviously.

    19. Re:Whats the difference? by Anonymous Coward · · Score: 0

      And please do NOT give us that "Oh its just 7 with a start screen" bullshit because that is what it is, bullshit.

      Just because you can't refute it doesn't make it bullshit. Outside of the startscreen what is it that you're having so much difficulty with in 8 compared to 7?

    20. Re:Whats the difference? by Waveguide04 · · Score: 1, Troll

      You can mod me to Troll all you want, but the fact is, they still suck, both of them. Forcing someone to use either should be considered torture and therefore disallowed by the Geneva conventions. http://en.wikipedia.org/wiki/Geneva_Conventions

    21. Re:Whats the difference? by Waveguide04 · · Score: 1

      Thanks, you put it better than I could. From jump street its hard to use, both. From a useability perspective why should I have UI that supposed to me my life easier harder to use to find simple stuff like How do I install a program like Symantic Endpoint Protection? ok I find out how and run the installer and it blows up. nope. not installed. Can't find the shutdown method either. (only took 2 minutes to find both on Google on my other machine to find which was easy to do, not a chore) No command line at all? Seriously I might be an old fogie but I started with VIC20s and then CPM and then Apple DOS then Unix of various flavors and all the Windows iterations. Starting with the beta of the original Windows then WFW, NY then the rest. Compared to ME, Windows 8 is the same train wreck and RT is the same. Yes, I have an iPad and yes I am stuck to the app store unless I JB it, however I rarely find the need to do so. There are apps, they are easy to load, they work well.vNot being an Apple fanboy but the fact is it just works. I expect a command line on my daily PC. Sometimes I need it, and find / -name 'thisfile' is really helpful or God forbid I need to use sed or awk or perl. And I can do those on my tablet, not MS doesnt want me to be able to do it on with their OSs? seriously? Its an OS for the other people who just run Word or Excel and email. Period.

    22. Re:Whats the difference? by Waveguide04 · · Score: 1

      gee, I don't know, maybe because its really hard to figure out how to open a network Share, and click on an installer for say Visio or Office, or how to shut down or how . Its being made an OS for the people who don't know and don't care about how the machine works, which is fine in that regard, BUT I don't want it, I do know and I do care.

    23. Re:Whats the difference? by Anonymous Coward · · Score: 0

      It's bland/corporate in appearance and not much fun to use, so it's clearly not aimed at the home market either.

      So who's it for?

    24. Re:Whats the difference? by Anonymous Coward · · Score: 0

      Android Market Share Dominates iOS Once Again In U.S.

      The last time Kantar World Panel released its smartphone platform market share report, iOS had been announced the winner by an extremely slight margin as it had a 48.1 percent market share, while Android’s market share sat around 46.7 percent. Today, Kantar World Panel has come out with a new report of smartphone market shares over the past three months, and it looks as though iOS’ slight lead in their last report didn’t last.

      In Kantar’s latest report, Android has once again taken the lead in the smartphone market share wars with a lead of 51 percent, while Apple’s market share dropped to 43 percent.

    25. Re:Whats the difference? by DavidD_CA · · Score: 0

      Obviously there are differences and RT isn't for everyone.

      Does that justify spreading lies about it on Slashdot? Come on. I realize it's cool to bash Microsoft here, but this is a bit much.

      --
      -David
    26. Re:Whats the difference? by Anonymous Coward · · Score: 0

      gee, I don't know, maybe because its really hard to figure out how to open a network Share and click on an installer for say Visio or Office

      youre having difficulty in doing that?

      or how to shut down

      yeah shutdown was part of the startmenu and is now a part of the startscreen.

      or how .

      or how what? ran out of things when putting that post together i see.

      Its being made an OS for the people who don't know and don't care about how the machine works

      firstly that is most people. and secondly how are your problems with it any demonstration of that?

    27. Re:Whats the difference? by exomondo · · Score: 1

      No command line at all?

      Seems the same as Win 7 to me: win key + 'cmd' + enter. cmd.exe is where it always was on Win 7.

    28. Re:Whats the difference? by Anonymous Coward · · Score: 0

      It's bland/corporate in appearance and not much fun to use, so it's clearly not aimed at the home market either.

      ipad and just about every android tablet are the same, so clearly they are not aimed at the home market either i guess.

    29. Re:Whats the difference? by hairyfeet · · Score: 1

      Wanna know what pisses ME off? These apologists and keyboard commanders keep making excuses yet when i pointed out how stupid the design is, like putting shutdown on the settings screen on a VERY heavily geek site what did I get? "Oh is THAT how you get to shut down?" because frankly most of them were just doing random shit, one would log off to get the shutdown built into the log in, another was just holding the power button because if he didn't his laptop went into sleep mode...this is a site filled with fucking geeks and if THEY can't figure out the most basic shit like shutdown without just throwing crap and hoping something sticks? Then WTF chance you think Bob the builder or Sally secretary are gonna have figuring this shit out?

      Just watch Win 8 the animated evaluation to see what I mean, if you have to have a Win 7 PC to Google how to shut down the apps in win 8? Something has gone horribly WRONG. made all the worse by the keyboard commanders trying to cover for an OS made for TABLETS by giving lists of commands..I mean can't anybody smell the irony? Windows 8 is handlebars on a pickup truck, its taking something that made sense in a different form factor being jammed into something it doesn't belong in the cynical belief that they can force people to "get used to it" and buy their overpriced iPad ripoff. Instead what you get is lost users, confusing and context free UI design...its a clusterfuck, no way around it.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    30. Re:Whats the difference? by hairyfeet · · Score: 1

      Except I can walk over and yank the keyboard out of your Win 7 machine and you won't have ANY problems, without CLI and keyboard commands (which is ironic when all MSFT has been pushing is touchscreen tablets) you'll find Windows 8 will have you bashing your head against the wall just trying to find basic tasks.

      Its not about learning new UIs, even guys that have no problem picking up the weirder Linux DEs will have trouble with Win 8 because there is NO context or explanations, it doesn't follow ANY UI conventions AT ALL (shutdown is now hidden under SETTINGS, really? I'm not trying to tweak the thing, just shut down) and finally they are pushing the hell out of their "great new touch support" when 1.-Less than 2% of all the PCs on the planet have touch support 2.- The OEMs have already pointed out nobody is buying touchscreen computers so its not only for PCs that nobody has but doesn't WANT in the first place!

      --
      ACs don't waste your time replying, your posts are never seen by me.
    31. Re:Whats the difference? by hairyfeet · · Score: 1

      That is easy, on any PC that costs less than $700, especially those with AMD chips, you'll be using that "refresh your PC" option A LOT. Again I have NEVER, not once in the 3 years its been released, had to reinstall a Win 7 PC that wasn't infected or suffered a major hardware failure that caused corruption but I've made a good $800 JUST on refreshing PCs because "Uh oh, I made a stinky" seems to be SOP with Windows 8.

      I would like nothing more than to spend a couple of hours with the devs of the internals off the record, because five will get you ten that "refresh your PC" bit was NOT put in there for the users, it was put in because Win 8 was corrupting itself under certain conditions and they couldn't figure out the cause before the deadline so they tacked that on there and kicked its smelly ass out the door.

      I was recently called by one of those I wiped and put Win 7 on, his laptop had TWO refreshes before he gave up...now this is a NEW laptop, passes every hardware test i could throw at it, and Win 8 kept shitting itself, what has he found under Win 7, with the SAME hardware and the SAME programs? Nothing, it works great which is why he called me, his niece got a Win 8 laptop and is running into the same shit he ran into so now he wants me to send him a link to an OEM Win 7 disc and he's gonna drop it off with the laptop and have me set it up. the ONLY change was from Win 8 to Win 7 and the system went from an unstable mess to fully functional...what does that tell you? That there is a serious fatal FLAW in Win 8 that the des can't fix. personally I wouldn't be surprised if it turns out its tied to metro and DRM, its common knowledge they were pushing appstores and love DRM so I wouldn't be surprised if their crypto isn't crapping on system files over time, possibly checking files to see you aren't a pirate and not getting them written back correctly, maybe not writing them back during shutdown, who knows, but there is SOMETHING that is wrong with the internals, I have no doubt of this.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    32. Re:Whats the difference? by Anonymous Coward · · Score: 0

      So, from what you say you can run MS Office and Outlook from windows RT?

      Yes, you can run MS Office (Word, Excel, PowerPoint, OneNote), which are included in Windows RT. Outlook is due to be released sometime in August.

    33. Re:Whats the difference? by exomondo · · Score: 1

      Except I can walk over and yank the keyboard out of your Win 7 machine and you won't have ANY problems

      Opening the command prompt is a pretty pointless task if you don't have a keyboard, but regardless of that i'm not particularly concerned about being able to continue to open programs when somebody has ripped out my keyboard.

    34. Re:Whats the difference? by Anonymous Coward · · Score: 0

      shutdown is now hidden under SETTINGS, really?

      no its (logically) under "power".

    35. Re:Whats the difference? by hairyfeet · · Score: 1

      Uhhh..and I'd have to have a CLI in Windows 7...WHY exactly? You don't and the fact that "keyboard commanders" are the only ones who can use MSFT's new TOUCH TABLET OS without wanting to shoot the thing just shows what a failwhale the design is. You have to give MSFT credit, only MSFT would decide they needed a more tablet friendly OS...only to make it so you had to rely on a keyboard to get anything done, its about as logical as putting P4s into laptops, its so damned dumb you almost have to admire anybody who can fail that spectacularly.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    36. Re:Whats the difference? by exomondo · · Score: 1

      I don't know where you're going with this, you're obviously pretty intent on going off topic on some rant, I suggest you produce a blog to whinge on instead, you obviously don't like Windows 8, so don't use it. The command line still exists.

  3. Window RT by Andrio · · Score: 5, Funny

    In an effort to avoid confusion, MS should consider renaming it to "Window RT"

    --
    The Internet King? I wonder if he could provide faster nudity.
    1. Re:Window RT by Anonymous Coward · · Score: 0

      I blame the conversion from Imperial to Metric.

    2. Re:Window RT by phantomfive · · Score: 1

      I remember Windows RG being, Really Good.

      --
      "First they came for the slanderers and i said nothing."
    3. Re:Window RT by Anonymous Coward · · Score: 0

      May be Window RAT is a better fit?

  4. No problems with Norton Mobile Security by Anonymous Coward · · Score: 2, Funny

    I suspect Norton Mobile Security will not perform any worse on RT or 8 as it does on iOS or Android.

    1. Re:No problems with Norton Mobile Security by Zaiff+Urgulbunger · · Score: 1

      I suspect Norton Mobile Security will not perform any worse on RT or 8 as it does on iOS or Android.

      Arguably, it'd perform better since there'd be no slow down!

  5. Re:RT Linux by kthreadd · · Score: 1

    Linux has the same confusion. Ubuntu to Android, all labeled as Linux.

  6. Seriously... by doob · · Score: 2

    Who didn't see this coming? Hands up, anyone? No?

    --
    In the spoon, there is no Soviet Russia!
  7. UK retailer retarded, film at 11. by Anonymous Coward · · Score: 0

    This is news?

    1. Re:UK retailer retarded, film at 11. by Anonymous Coward · · Score: 0

      They momentarily ran out of "US retailer/manufacturer is evil" stories.

    2. Re:UK retailer retarded, film at 11. by SuricouRaven · · Score: 1

      Argos is a general household good retailer, not a tech specialist. They sell just about everything - furniture, toys, kitchenware, appliances.

    3. Re:UK retailer retarded, film at 11. by icebike · · Score: 2

      This is news?

      The box clearly states what device it is.
      The device clearly states what it is.

      A consumer that can't/won't read the box probably has no need for a specific model.
      All they likely want is web and email and games.

      People who know what they want usually read the box at least.

      --
      Sig Battery depleted. Reverting to safe mode.
    4. Re:UK retailer retarded, film at 11. by Anonymous Coward · · Score: 0

      The problem is that Argos is a catalogue shop: there are no boxes, you look at the catalogue or website and order straight out of that. You sit around and wait a few minutes for the goods to be picked out of the small warehouse at the back, and then you leave with your goods. You don't see the box until you've paid for it and left.

    5. Re:UK retailer retarded, film at 11. by icebike · · Score: 1

      You sit around and wait a few minutes for the goods to be picked out of the small warehouse at the back, and then you leave with your goods. You don't see the box until you've paid for it and left.

      Admittedly I've never been to Argos.
      So its not mail order, right?
      You go there, look at a catalog or screen, then they HAND IT TO YOU, and you leave WITHOUT checking?
      Seriously, who does that for something costing this much?

      --
      Sig Battery depleted. Reverting to safe mode.
  8. Really? by gstoddart · · Score: 1

    So big box retailers aren't good places to go for computer advice?

    I'd be shocked if I haven't heard so many blatant falsehoods coming out of the mouths of people in these stores -- they're often clueless about the products, and more worried about up-selling you to Monster Cable or something.

    --
    Lost at C:>. Found at C.
    1. Re:Really? by ColdWetDog · · Score: 0

      Reality doesn't seem to be a strong suite of at least some Britons. Like the Prime Minister.

      --
      Faster! Faster! Faster would be better!
    2. Re:Really? by nukenerd · · Score: 2

      So big box retailers aren't good places to go for computer advice?

      I'd be shocked if I haven't heard so many blatant falsehoods coming out of the mouths of people in these stores

      I don't think you know Argos (in the UK anyway). They cannot be accused of giving advice because basically they do not say anything about what they sell.

      You go in, choose an item from the catalogue at one of the booths, enter its number into a terminal, put in your credit card to pay, then wait 5-10 minutes until your item comes up on a screen as ready for collection. You then go to a counter and someone (this is the only human contact) who knows absolutely nothing about what is in the box, and makes no pretence of doing so, hands it over a bare counter and gets you to sign a receipt. If you were to ask this person a question they would take your item straight back and move to dispensing the next customer's box.

    3. Re:Really? by Aardpig · · Score: 1

      I think you meant suit. A strong suite would be a sofa made from purest diamondium.

      --
      Tubal-Cain smokes the white owl.
    4. Re:Really? by gstoddart · · Score: 1

      Wow. No, I have never encountered that form of retail, and I don't think I'd be inclined to unless they're a lot cheaper than anywhere else and I knew exactly what I was buying.

      For that kind of service, I'd just order on-line.

      --
      Lost at C:>. Found at C.
    5. Re:Really? by RaceProUK · · Score: 1

      I think you meant suit. A strong suite would be a sofa made from purest diamondium.

      Pah! My diamondillium will beat your diamondium any day!

      --
      No colour or religion ever stopped the bullet from a gun
  9. Re:RT Linux by marcello_dl · · Score: 0, Flamebait

    Linux has the same confusion. Ubuntu to Android, all labeled as Linux.

    No confusion whatsoever, one is GNU/Linux, the other barely Linux.

    Stallman was right AGAIN.

    --
    ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol
  10. MSFT should have made the OS look different by schlachter · · Score: 1

    MSFT should have made the OS look different enough that there wouldn't be this confusion on the tablet side and rejection on the desktop side.

    --
    My God can beat up your God. Just kidding...don't take offense. I know there's no God.
  11. For Example... by denmarkw00t · · Score: 4, Insightful

    Argos, for example, recommends Norton Mobile Security as an add-on for its mis-labelled Windows 8 machine, despite that product only working on Android and iOS

    The mislabeling of the Windows machine has nothing to do with this "example" of how the mislabeling is a problem. If it only runs on Android and iOS, the RT/8 label makes no difference as the software doesn't run on anything that says "Windows" in the name.

    I'd love to jump on the bandwagon of merchant-bashing since they don't know an RT from their asshole, but that's a tough sell when the article lambasting them makes examples that don't benefit their case at all, but instead make the argument that whoever wrote this can't grasp the idea of simple examples any more than UK retailers can grasp that RT and 8 are different operating systems/

    1. Re:For Example... by jonbryce · · Score: 2

      The point is that there are two problems with Argos's listing for that Samsung slab.

      1. The describe it as running Windows 8, when it runs Windows RT. People will buy it expecting to be able to run normal Windows software on it, and will be disappointed.
      2. They encourage people to buy Norton Mobile Security with it. That program won't install on either Windows RT or Windows 8. They claim it will work on Android and iOS. I struggle to understand how it will install on a non-jailbroken iDevice, or how it can be anything more than a placebo with side-effects on either platform.

    2. Re:For Example... by 0123456 · · Score: 4, Insightful

      Maybe Microsoft shouldn't have called it 'Windows', then people wouldn't have expected it to run Windows software.

      Do you really think they wouldn't have the same problem if it said 'Windows RT' instead of 'Windows 8'? How many non-tech users do you know who have any idea that a computer running 'Windows' might not run Windows programs?

    3. Re:For Example... by denmarkw00t · · Score: 1

      I understand the point they were trying to make, just pointing out that their example itself was a mistake - an improper example of the improper labeling done by the retailer. You mentioned that the slab they are selling Norton Mobile Security with fell prey to this 8/RT mislabeling. That's what the point of the headline and summary are until you get to the whole iOS/Android bit - bringing that in doesn't sell the point of mislabeling, but it does make the retailer appear doubly idiotic.

    4. Re:For Example... by Anonymous Coward · · Score: 0

      The problem though is that they're attributing #2 to the confusion over the names, which isn't the case.

    5. Re:For Example... by yurtinus · · Score: 1

      The name isn't the problem. There wasn't significant confusion between the Windows CE and 95/98 or Windows Mobile and XP/7. The problem now is the blurring of lines in the hardware and the user interface. You have 10" tablets with a UI that looks and feels exactly like the desktop UI (only... y'know, useable 'cause it's hard to "swipe" with a mouse). Of course people are going to assume you can use the same software on both.

      God I hate Metro...

      --
      +1 Disagree
    6. Re:For Example... by 0123456 · · Score: 1

      The name isn't the problem. There wasn't significant confusion between the Windows CE and 95/98 or Windows Mobile and XP/7.

      That's because one ran on a desktop and one ran on a phone, and no-one in their right mind wanted a phone that ran Windows.

      Now you have two tablets running 'Windows', yet only one actually runs Windows programs.

    7. Re:For Example... by Chris+Mattern · · Score: 2

      There wasn't significant confusion between the Windows CE and 95/98 or Windows Mobile and XP/7.

      Well, that was primarily because nobody *used* Windows CE or Windows Mobile.

    8. Re:For Example... by Anonymous Coward · · Score: 0

      The point is that there are two problems with Argos's listing for that Samsung slab.

      1. The describe it as running Windows 8, when it runs Windows RT. People will buy it expecting to be able to run normal Windows software on it, and will be disappointed.
      2. They encourage people to buy Norton Mobile Security with it. That program won't install on either Windows RT or Windows 8. They claim it will work on Android and iOS. I struggle to understand how it will install on a non-jailbroken iDevice, or how it can be anything more than a placebo with side-effects on either platform.

      Do people here know what Argos is? They could just as well have labeled a Nexus 7 an iPad.

    9. Re:For Example... by jonbryce · · Score: 1

      People from the UK and Ireland will certainly know what Argos is. For everyone else, you can order various things from a catalogue, either in-store or online, visit the store, and the stuff gets sent from the warehouse to the front desk by conveyor belt for you to pick up. They claim they sell more iPads than anyone else in the UK, including Apple.

    10. Re:For Example... by Anonymous Coward · · Score: 0

      people used CE, it was far better than palm or the other alternatives. The problem now is users are idiots and you can't assume they know the difference of anything.

    11. Re:For Example... by Anonymous Coward · · Score: 0

      The name is the problem. Next.

    12. Re:For Example... by msobkow · · Score: 1

      Funny. Calling it "Windows" wasn't a problem when they supported CPUs other than the Intel instruction set in years gone by.

      But then again, those versions of Windows were marketted at Engineers, not the general public.

      --
      I do not fail; I succeed at finding out what does not work.
    13. Re:For Example... by RaceProUK · · Score: 1

      There wasn't significant confusion between the Windows CE and 95/98 or Windows Mobile and XP/7.

      Well, that was primarily because nobody *used* Windows CE or Windows Mobile.

      Acer did, for sat-navs. Others probably did too.

      --
      No colour or religion ever stopped the bullet from a gun
  12. DENTAL WORK ?? BRITS NEED MENTAL WORK !! by Anonymous Coward · · Score: 0

    If you can give the Brits one thing it is the ability to do it wrong !!

  13. Re:RT Linux by Anonymous Coward · · Score: 0

    Linux has the same confusion. Ubuntu to Android, all labeled as Linux.

    I'm assuming that you simply accidentally forgot to link to some point at which a major retailer was selling an Android phone as "Linux", or some point at which any major phone manufacturer is using the word "Linux" to describe their Android phones, or any point other than development documentation where Google is conflating "Android" with "Linux"?

    I mean, I made this assumption under what I consider to be very reasonable circumstances, in that you made a bold statement like you did, one that can, in fact, be easily backed up with even the most basic of evidence. I would be very disappointed if you failed to do so and made me look a bit foolish for putting such trust in you.

  14. Blame Microsoft by onyxruby · · Score: 5, Interesting

    They want a similar look and feel to get people to start thinking of windows as being the same thing regardless of platform. They desperately want to embrace Apple's app store market, get rid of legacy software and get people to stop thinking of windows as only being for 'computers'.

    The means to achieve this end is to make the different versions of windows look and feel the same to the 'average' person on the street - not the tech types. The result is that you have devices that for all intents and purposes look just like actual Windows 8 devices. The net result is that the store, which has average people and not technical people working in it, got confused.

    It's a little bit like having two display cases of oranges, both look like oranges, both feel like oranges and both are labeled 'orange'. It's only if you pay careful attention, /and/ know enough to know better that you realize the difference between "Orange 8" and "Orange RT". The lay person doesn't pay that much attention or know enough to know better and Microsoft damn well knows it.

    1. Re:Blame Microsoft by Anonymous Coward · · Score: 0

      Try grapefruit vs orange.

    2. Re:Blame Microsoft by onyxruby · · Score: 4, Informative

      Here is a side by side of the two versions of the Surface I found with a quick Google search. Without reading the descriptions can you tell which one is which simply by looking at them? There are differences, and if you know what to look for you can tell them apart. However for the lay person who plays with one they simply aren't going to do so.

    3. Re:Blame Microsoft by Anonymous Coward · · Score: 0

      >get people to stop thinking of windows as only being for 'computers'.

      Of course it's only for computers... what am I going to do, install Windows on a loaf of bread? Use it to fertilize my lawn? Vacation in it?

    4. Re:Blame Microsoft by Anonymous Coward · · Score: 0

      The problem comes when you buy an Orange RT, take it home, peel it, and try a slice... only to find out that it tastes more like an apple, and half of the slices aren't actually edible. And any utensils you want to use while eating it have to come from a Microsoft Cutlery Store.

  15. Windows 8 is ok by SoldierII · · Score: 0

    Using Windows 8 for few months now and it is ok. I do not like the extra steps to get to places and the goofy live tile screen and missing start. But the rest of it is good in my opinion.

    Like many have suggested that the "Metro" should have on/off switch, since it really has no use for desktop use.

    1. Re:Windows 8 is ok by roc97007 · · Score: 1

      So, in other words, you don't like any of the things that make Windows 8 different from Windows 7. And I would agree with that.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    2. Re:Windows 8 is ok by Anonymous Coward · · Score: 0

      I like the new task manager. Once you install the free app Classic Shell, Windows 8 becomes an improved Windows 7 rather than a marketing platform for Modern apps.

    3. Re:Windows 8 is ok by roc97007 · · Score: 1

      I like the new task manager. Once you install the free app Classic Shell, Windows 8 becomes an improved Windows 7 rather than a marketing platform for Modern apps.

      Yeah, you know, I'm going to have to try that, in order to preserve intellectual honesty. I have a touchscreen laptop running Win8 pro that I'm looking to give away, as Win8 does nothing for me and it's too much trouble to reimage it with Win7. (Besides, the touch screen is pretty much worthless in Win7 anyway.) But before I do that, I need to install Classic Shell and reevaluate, or lose the right to bitch about it.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    4. Re:Windows 8 is ok by DavidD_CA · · Score: 1

      If you can tell me a few of the "extra steps" you're taking in Windows 8, I'll be happy to suggest keyboard or mouse shortcuts that will make you happy.

      --
      -David
  16. Stupid by Anonymous Coward · · Score: 0

    This will not be deliberate.
    This is normally down to employing people who just plain don't know the difference themselves.

  17. .... and nothing of value was lost? by H0p313ss · · Score: 0

    Just saying.

    --
    XML is a known as a key material required to create SMD: Software of Mass Destruction
    1. Re:.... and nothing of value was lost? by roc97007 · · Score: 0

      It just adds to the confusion, making 8 even more of a disaster than it already was.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    2. Re:.... and nothing of value was lost? by Anon,+Not+Coward+D · · Score: 1

      It just adds to the confusion, making 8 even more of a disaster than it already was.

      So it's a win :)

      --
      Sometimes it's better not having signature
  18. Open the desktop up to third party developers by yuhong · · Score: 1

    Personally, I'd want to open the desktop to third party developers and just call it Win8 for ARM, just like what NT for Alpha was called.

  19. When will Microsoft recognize this failure by Anonymous Coward · · Score: 0

    I happen to like Windows 8 on the surface, but it is absurd that a premium tablet does not support gestures.

  20. Only UK? by garyoa1 · · Score: 1

    Newegg labeled their invoices for Win8, windows 8 RT. But according to them the RT was for the "ReTail" version. Created a lot of confusion.

    --
    Wuddooeyeno? IITYWYBMAD? Like nuts? eclecticallyincorrect.com
  21. Come on, Tesco! by TechieRefugee · · Score: 2

    That's like labling horse meat as hamburger! Oh wait...

    1. Re:Come on, Tesco! by Misagon · · Score: 1

      Over here, slices of pressed, boiled horse meat have been marketed as "Hamburger meat" for decades. Not really foul play, but anyway ...

      --
      "We mustn't be caught by surprise by our own advancing technology" -- Aldous Huxley
  22. Wat? by Bearhouse · · Score: 1

    Argos, for example, recommends Norton Mobile Security as an add-on for its mis-labelled Windows 8 machine, despite that product only working on Android and iOS

    Well, some would say that being unable to install Norton is probably a good thing...

    However a quick check (http://us.norton.com/norton-mobile-security) reveals that 'Mobile Security' for 'Android & iOS' rather unsurprisingly does not work on *any* version of Windows. Well, no shit.

    Now, one could perhaps forgive the people at Argos making this kind of dumb mistake, but the Slashdot Eds?
    Perhaps a car analogy next time, guys...

  23. What amazes me is the price! by Simon+Brooke · · Score: 1

    These tablets are being offered for sale at £549 (US $834.32) and £634 (US $963) respectively. The Kindle Fire HD costs from £159, the Google Nexus 10 costs from £319, while the Apple iPad costs from £399. Even if there were nothing else wrong with Windows RT, trying to sell tablets for between 150% and 350% of the price of the comparable market leaders was never going to work.

    As it is, if you actually want a Windows RT tablet for some reason, you've got to know that there's going to be a huge fire-sale of these things, and soon. Why would anyone pay those prices?

    --
    I'm old enough to remember when discussions on Slashdot were well informed.
  24. How do you tell the difference? by belmet · · Score: 1

    Win 8 and Win RT both look like the same fisher price toys to me...both clumsy and colourful.

  25. but the EU and others will not like the app store by Anonymous Coward · · Score: 0

    but the EU and others will not like the app store lock in and app store censorship

  26. Of course they do by Pecisk · · Score: 1

    And it's not ups, or "my bad" - it's done deliberately, because people avoid Windows RT like a fire. Otherwise they would not simply sell.

    --
    user@ubuntubox:~$ stfu This server is going down for shutdown NOW!
  27. picking at nits by Anonymous Coward · · Score: 0

    ...Built around applications the Windows RT operating system makes work and play easier, productive, social and completely reliable.” You’d have thought PC World might at least mention that your existing Windows software won’t work with it.

    If the author is going to piss and moan about this after when the copy clearly states that it Windows RT applications, they might as well complain that it doesn't say that your existing Linux, Android, OS X or iOS software won't run on it either.

    "Well gee, Timmy, it doesn't say that it won't run Gobe Productive, so it should be safe to assume that it will."

    Duh.

  28. Re:but the EU and others will not like the app sto by RaceProUK · · Score: 1

    but the EU and others will not like the app store lock in and app store censorship

    Which would explain why they've slammed Apple (whose tablet marketshare is many times that of MS) for doing just that.

    Oh, wait...

    --
    No colour or religion ever stopped the bullet from a gun