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Did Tech Websites Exploit the Boston Marathon Bombing?

Nerval's Lobster writes "These days, when something in the world goes very wrong, it seems as if everybody learns about it first on Twitter and Facebook. In the minutes after homemade bombs turned the finish line of the Boston Marathon into a crime scene, terms such as #BostonMarathon shot to the top of Twitter's Trends list; across the country, office workers first learned of the attack when someone posted a message on a Facebook page. Social networks have become this generation's radio, the default conduit for the freshest information. As first responders treated the wounded and the minutes ticked past, news organizations began vacuuming up Twitter and Facebook posts from around Boston and posting it on their Websites, along with 'regular' text updates. A Vine video-snippet of a bomb going off near the finish line, knocking a runner off his feet, ended up embedded into dozens of blog postings. When a disaster strikes, and many of those same news Websites post 'live updates' that incorporate tons of social-networking posts, they face accusations of exploiting the tragedy in the name of pageviews and revenue. That's not surprising—long before 'yellow journalism' became a term, people have charged news organizations with playing up humanity's worst for their own gain. In the immediate aftermath of the Boston bombings, online pundits lashed out against Mashable, The Verge, Wired, and other publications that had posted live updates, accusing them of stepping outside their usual coverage areas for cynical gain. In the following piece, a number of tech editors-in-chief, including The Verge's Joshua Topolsky and Mashable's Lance Ulanoff, talk about their approaches to covering the tragedy."

20 of 182 comments (clear)

  1. What? by Anonymous Coward · · Score: 5, Insightful

    "Some Websites that posted “live updates” faced accusations of exploiting the tragedy in the name of pageviews and revenue." ??

    Each time a disaster happens, we're FLOODED with the same info, repeated over and over... on TV and Internet...

    So can I ask something : What's the difference between a website and a channel, such as Fox/CBC/CNN/etc !?
    Why only the "Websites" and not every damn TV channel that broadcast the same ****ing news all day long?

    ty.

    1. Re:What? by Joce640k · · Score: 5, Insightful

      Modern "news" channels are basically just a loop of the five worst things that happened in the world today.

      Film at 11.

      --
      No sig today...
    2. Re:What? by Hatta · · Score: 5, Insightful

      Modern news channels are the five worst things that happened to the world today.

      --
      Give me Classic Slashdot or give me death!
  2. Lots of misinformation by stevegee58 · · Score: 3, Informative

    No wonder there was so much misinformation. First there was 1 dud bomb that didn't go off, then there were 5. Then there were none.
    This is all social media's doing.

    1. Re:Lots of misinformation by Iskender · · Score: 5, Insightful

      No wonder there was so much misinformation. First there was 1 dud bomb that didn't go off, then there were 5. Then there were none.
      This is all social media's doing.

      Was all the information we received during the 911 attacks accurate right from the start? At least I heard wildly different accounts as the situation developed, so I'd say no.

      "Social media" didn't really exist back then, and certainly isn't the cause. When something sudden happens it takes time for the information to disseminate, and for a while people have to rely on rumours. It's the same as it ever was.

      It's possible that one thing has changed: people have developed unrealistic expectations for how quickly you can get accurate information from far away.

    2. Re:Lots of misinformation by PIBM · · Score: 4, Interesting

      Where were you ? I for one was lurking on a very busy IRC channel before going to the University. Them someone posted `WWWWTTTFFFF!!!!!`, a few seconds later he said that a plane crashed in the building, and a minute later he started sharing (yeah, we then had to send it to other people manually ..) webcam snapshots. That was pretty much a social network at work.

  3. Let's get one thing straight... by reiserifick · · Score: 5, Insightful

    ... most news agencies are for-profit entertainment businesses, rather than public service organizations.

    1. Re:Let's get one thing straight... by kelemvor4 · · Score: 3, Informative

      Yes. A "for-profit entertainment business exists for the purpose of making profit. A public service organization exists to provide a public service. A for profit entertainment business might happen to also provide some public service if they think it will help them make more profit. A public service organization (if it isn't declared a nonprofit, which they tend to be) might happen to turn a profit but their main goal is providing a public service.

  4. There is no license to cover serious topics by PhamNguyen · · Score: 5, Interesting

    The idea that tech blogs can cover stories about tech, but should leave coverage of serious political and human issues to the "big boys" of traditional media, is ridiculous. There is no special license needed to write about serious and important topics, only the usual requirement that the reporting be genuinely in the public interest. Presenting information from social networks, as long as it is labelled as such and not misrepresented as certain fact, is in no way improper. If people are interested in reading about that information, there is nothing wrong with providing it, and if tech blogs feel that because of their focus, they are especially able to do this, then they should.

    1. Re:There is no license to cover serious topics by Obfuscant · · Score: 5, Interesting

      The idea that tech blogs can cover stories about tech, but should leave coverage of serious political and human issues to the "big boys" of traditional media, is ridiculous.

      Right. But the idea that tech blogs should stick to tech stuff isn't. People categorize information because it helps them manage the information overload of their daily lives. I go to tech sites to read about tech things. When I want politics, if ever, I go to a political site. When I want entertainment news, if ever, I go to an entertainment website.

      This categorization of information works very well and helps reduce clutter and overload. It also allows specialization in coverage. Tech blog writers have no special credentials for politics or entertainment news, so why should they pretend they are the best source of information about either? And why should a tech website be wasting bandwidth/storage/author time covering something that is being covered better somewhere else where those who want such coverage can easily find it themselves?

      It's not like people who read tech blogs are incapable of going to general news sites when they want general news, is it? Do technical people have some limit on how well they can navigate the net?

    2. Re:There is no license to cover serious topics by JaredOfEuropa · · Score: 4, Insightful

      That depends. Many blogs have a sizable crowd of followers who regularly debate stuff amongst themselves, and in some cases there is a group of regular, frequent commenters, transforming a blog from a mere set of articles with comments into an online community. Such a community might well feel the need for a topic to discuss momentous events like these, even if it is off topic. Just like everyone was discussing it today at the water cooler and at their desks.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  5. People are interested in tragedies by jfengel · · Score: 5, Insightful

    I'm a marathon runner, and the first I heard about this was from friends inquiring if I knew anybody there. I can't conceive of what earthly good this information would have done them (perhaps they wanted to offer me some sort of comfort if I had) but I do know that whatever it is, people are fascinated by the tragedies and want to know everything they can the soonest they can.

    So I can hardly blame news companies for giving people the fastest information that they can. They're not so much "exploiting" the tragedy as giving people what it is they're craving (or at least, the closest substitute they can get to it, the unverified raw data stream). I don't think it's doing them any good (that's a different rant) but they're not forcing this on people. They're doing what people ask them to do.

  6. I don't see the problem by Hentes · · Score: 5, Informative

    In what way did news coverage make things worse? If a huge crowd of cameramen were to obstruct the way of emergency vehicles I would understand the uproar, but absent that I fail to see what damage could journalism possibly cause.

  7. not fault of social media by KernelMuncher · · Score: 3, Informative

    It's no fault of social media that they are more timely and have more information than local / national news organizations. People want to get the info so they turn to whatever source they can. I don't see it as some crass opportunism to increase page count. It's simply social media sites deliver what the people want more quickly than anybody else.

  8. Caught my eye by 93+Escort+Wagon · · Score: 3, Insightful

    across the country, office workers first learned of the attack when someone posted a message on a Facebook page.

    I have no idea if this is true or not, but unfortunately I believe it.

    People waste so much paid work time on Facebook. Why don't they put it to productive use, and post on Slashdot instead?

    --
    #DeleteChrome
  9. Who are we talking about again? by _xeno_ · · Score: 5, Informative

    As first responders treated the wounded and the minutes ticked past, news organizations began vacuuming up Twitter and Facebook posts from around Boston and posting it on their Websites, along with 'regular' text updates. A Vine video-snippet of a bomb going off near the finish line, knocking a runner off his feet, ended up embedded into dozens of blog postings. When a disaster strikes, and many of those same news Websites post 'live updates' that incorporate tons of social-networking posts, they face accusations of exploiting the tragedy in the name of pageviews and revenue.

    So, wait, are talking about "tech websites" or "traditional journalists" here? Because when I first heard about the explosions (from Twitter, naturally), I went to boston.com - which was in some kind of "low bandwidth" mode where they front page was only showing tweets related to the explosions.

    "Traditional" media throughout the aftermath referenced tweets. NPR referenced the Boston Police Department's Twitter feed for updates. Local TV stations turned to Twitter, Vine, and YouTube to find videos of the explosion.

    I guess only tech websites aren't "allowed" to mine Twitter? Because from what I could tell, everyone was doing that, from print to radio to TV to the web.

    --
    You are in a maze of twisty little relative jumps, all alike.
  10. Why was this stupid question by 0xdeadbeef · · Score: 3, Insightful

    legitimized with an editorial?

    Traditional news sites repost content from social networks and blog sites, and then traditional media blames social networks and blog sites for exploiting tragedy and the errors they themselves repeated.

    Who fucking cares what they think. You should be attacking them directly, not defending yourselves with equivocation about page views and advertising. Newspapers and TV news have ads too, and their websites are even more obnoxious with them.

  11. Re:How is this different from the phone? by fahrbot-bot · · Score: 4, Funny

    People made calls and sent texts immediately. This affects their monthly bill. Based on this TFS's reasoning, should we not see AT&T and Sprint as exploiting the tragedy as well?

    All those texts and phone calls overwhelmed and slowed the local cell services for hours.
    In related news, AT&T wireless users didn't notice the difference. :-)

    --
    It must have been something you assimilated. . . .
  12. Don't care... by dthanna · · Score: 5, Interesting

    If The Verge, Slashdot, Wired or, heck, Gizmag want to write about the explosion - it is their 1st Amendment right to do so. Same goes for the National Enquirer, STAR, or any of the other tabloid journals. This isn't any different than WSJ, NYT, Boston Globe, Chicago Tribune, LA Times, Al Jazeera, etc. can write about tech items, happiness, tragedy, cat getting stuck in a tree or anything else considered newsworthy.

    Each outlet will be judged by how well they do their job, and will receive an appropriate reputation.

    Since our news organizations are a combination of subscriber and advertiser revenue based, they have to write according to their generating said revenue.

    We can either just deal with the situation as it stands or have state-run news organizations. I really don't think anyone would be comfortable with the latter as even approaching truthfulness or integrity in the long term.

    If the 'Big Boys' don't like the upstarts encroaching on their turf - all I can say is.. too bad.

  13. Re:Slashdot too by SternisheFan · · Score: 4, Insightful

    I got back from work and learned of the explosions from Slashdot first, opened a tab to googlenews and caught on that it was still too recent to get a fully accurate understanding of this story. I read the comments here and did get information that proved to be accurate (applause for the good users here). There's nothing wrong with Slashdot posting the story, it is news that matters.