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Botched Security Update Cripples Thousands of Computers

girlmad writes "Thousands of PCs have been crippled by a faulty update from security vendor Malwarebytes that marked legitimate system files as malware code. The update definition meant Malwarebytes' software treated essential Windows.dll and .exe files as malware, stopping them running and thus knocking IT systems and PCs offline, leaving lots of unhappy users and one firm with 80% of its servers offline."

60 of 274 comments (clear)

  1. Microsoft Security Essentials... by Frosty+Piss · · Score: 5, Insightful

    ...is all I use these days.

    Of course since Windows is "out of favor" here, one does not necessarily mention that Microsoft's "Security Essentials" is easily as good as most commercial Windows anti-malware packages, and much more "light weight". And free. And yes, everyone knows that Microsoft purchased the original technology (so what?) ...

    --
    If you want news from today, you have to come back tomorrow.
    1. Re:Microsoft Security Essentials... by H0p313ss · · Score: 3, Interesting

      Same here. But you should be aware that every time this topic comes up MSE is highly praised by Slashdotters.

      --
      XML is a known as a key material required to create SMD: Software of Mass Destruction
    2. Re:Microsoft Security Essentials... by Anonymous Coward · · Score: 5, Insightful

      NO, it hasn't been getting bad reviews, it has had some negative press based on some dodgy tests that try to use essentials for something it isn't really meant for. They throw zero day malware to test its heuristics, which are not wonderful. however in known malware (the stuff 99.9% of people need protection against) it is exceptionally good.

    3. Re:Microsoft Security Essentials... by ozmanjusri · · Score: 4, Informative

      MSE is highly praised by Slashdotters.

      Only by those who don't pay attention to current reviews. Like many recent Microsoft products, MSE started off well, but has been in steady decline since its release.

      --
      "I've got more toys than Teruhisa Kitahara."
    4. Re:Microsoft Security Essentials... by UltraZelda64 · · Score: 4, Informative

      Meh, who wants to keep checking the anti-virus reviews all the time and constantly switching, tossing money out here and there? These programs have the ability to cause enough problems on their own, and their effectiveness at "catching" things changes with the weather. You're better off just picking one and sticking with it, avoiding all the extra headaches. In the end, they're all pretty questionable (I wouldn't trust any of them over good old common sense), so you might as well get the one developed by the same people who make the OS to prevent any stupid little problems like what TFA is about. It just happens to be a nice bonus that Microsoft's product is free (well, beyond the Windows license fee at least...). IMO most of the "anti-virus industry" is just a bunch of whiny crooks themselves, and neither they or their software can really be trusted much more than the malware they claim to be fighting.

    5. Re:Microsoft Security Essentials... by inflex · · Score: 3, Insightful

      All I use and recommend now as well. Previously good AV suites have become pointlessly (for the consumer) bloated and I'm having a higher occurence of machines being bought in with faults explicitly attributable to the AV suites.

      I'm no fan of Microsoft, but I have to say that MSE does tend to do an acceptable job given that inevitably all AV suites let stuff slip past.

    6. Re:Microsoft Security Essentials... by Anonymous Coward · · Score: 2, Insightful

      All I use and recommend now as well. Previously good AV suites have become pointlessly (for the consumer) bloated and I'm having a higher occurence of machines being bought in with faults explicitly attributable to the AV suites.

      Which is why, over a year ago, I tried out MSE, found that (at least, back then) it was as good as the usual freebie AV offerings, and installed it on a number of customer PCs and laptops.

      I'm no fan of Microsoft,

      I got a serious amount of stick for going the MSE route, I've cordially detested Microsoft and it's unholy offerings since DOS 3.2

      but I have to say that MSE does tend to do an acceptable job given that inevitably all AV suites let stuff slip past.

      And this is the thing, '..inevitably all AV suites let stuff slip past
      I've had infected machines back to me for disinfection which had been running fully up to date AV suites (both free and commercial).
      In a bout of boredom one week, I set up a test machine running XP c/w patches, ghosted the install, then worked my way through various AV suites, free and commercial.
      The basic test was, fire up eMule, download the obvious virus files, then try to deliberately infect the system by running them.
      Eventually, all the AV suites I tried failed, and the box was duly infected (which lead to part two of the test, how capable various disinfection tools are..oh, what fun).
      MSE fell out of my favour a while back mostly due to detection issues (over a couple of weeks, 10 machines running it became infected with known [to most of the other AV software] variants of a Trojan then doing the rounds) It's hard trying to explain to people that AV software is as fallible as any other software, especially when you initially specified/installed it and are now charging them for repairing the damages caused by it's failure.

    7. Re:Microsoft Security Essentials... by oldlurker · · Score: 3, Informative

      Of course you can not produce unbiased reviews that actually say this...

      Actually, the leading security software reviewer site, AV-Test, gave MSE a bad review in the last round, they did not pass "AV-Test certification".

    8. Re:Microsoft Security Essentials... by donscarletti · · Score: 3, Interesting

      ...is all I use these days.

      Of course since Windows is "out of favor" here, one does not necessarily mention that Microsoft's "Security Essentials" is easily as good as most commercial Windows anti-malware packages, and much more "light weight". And free. And yes, everyone knows that Microsoft purchased the original technology (so what?) ...

      MSE is good for what it is and what it does, I first tried it after reading unanimous praise of it here on Slashdot. It's the only AV I've ever seen that does not conspicuously cause the system to become slow, unstable and/or quirky.

      I am feeling smug about this and is not about Microsoft or Windows itself, I just simply could not understand how a professional sysadmin could ever be in a position where they must run anti-virus on a server, which seems to be common practice amongst Windows admins.

      Antivirus is for checking that executables and libraries are free of malicious code. I just cannot possibly fathom why an executable or library could be running on a server if nobody had checked it beforehand. A good admin should scan and monitor tools that come from untrusted sources before putting it on a live server. A great admin should scan and monitor tools, even if they're from trusted sources before putting it on a live server. This is basic stuff and is why almost all servers are infected through network bugs, which can be easily prevented by keeping services up to date and non-essential services shut down or at least firewalled off.

      Why then do you need an Anti-Virus? It won't protect your services from buffer overflows or other infection vectors, it won't protect you from new rootkits unless it has wicked-sick heuristic analysis and you get lucky. So what does it guard against? Maybe someone using a zero-day attack vector and installing an old rootkit?

      So for a sense of security against unknown threats, you give an autonomous, externally controlled process, that is by design almost impossible to analyse, unfettered administrator access to your entire system. Now this happens, I feel smug.

      --
      When Argumentum ad Hominem falls short, try Argumentum ad Matrem
    9. Re:Microsoft Security Essentials... by Anonymous Coward · · Score: 5, Informative

      that is possibly the most biased of all reviews and testing sites as it takes money from the top AV vendors, the part it didn't do well in is zero day stuff, the part of an AV product that matters the least as nothing is reliable enough for zero day (not even the best products). The fact that AV-Test puts such significance on that part of their test really calls their whole process into question.i.e. DON'T trust them.

    10. Re:Microsoft Security Essentials... by Khyber · · Score: 2

      At least MSE doesn't go wiping system-essential files.

      Like almost every other AV product has done once or twice in its life.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    11. Re:Microsoft Security Essentials... by Joce640k · · Score: 5, Insightful

      Only by those who don't pay attention to current reviews. Like many recent Microsoft products, MSE started off well, but has been in steady decline since its release.

      Face it, they're all shite... the viruses change every single day and no anti-virus of them will protect you from the latest ones. Not one. Virus infection is 100% due to the warm squishy thing between the keyboard and chair, not the flavor of antivirus installed on the machine.

      OTOH, MSE doesn't constantly annoy, slow your PC to a crawl or constantly ask for credit card details just to keep on running.

      --
      No sig today...
    12. Re:Microsoft Security Essentials... by Joce640k · · Score: 4, Insightful

      Experience has shown that it makes NO difference what anti-virus I install on people's machines.

      --
      No sig today...
    13. Re:Microsoft Security Essentials... by Samantha+Wright · · Score: 5, Insightful

      But if it doesn't slow the computer down to an unusable crawl, how will anyone ever feel safe?!

      --
      Bio questions? Ask me to start a Q&A journal. Computer analogies available for most topics!
    14. Re:Microsoft Security Essentials... by Samantha+Wright · · Score: 2

      Well, technically you need a Genuine-certified copy of Windows to download it, but, um, why are you pointing that out? Unless you have Windows already, it's not going to have any use to you at all. You might as well say the same thing about all Windows-based software, at which point I would have to point out that you're being a bit silly.

      --
      Bio questions? Ask me to start a Q&A journal. Computer analogies available for most topics!
    15. Re:Microsoft Security Essentials... by terjeber · · Score: 5, Funny

      This is considered the leading AV review site in the world

      I have a very, very nice bridge for sale, and just for you, I have a very, very good price. You should jump on this, it's a once-in-a-lifetime chance.

    16. Re:Microsoft Security Essentials... by cbhacking · · Score: 3, Interesting

      Have mod points, but what the hell: Win8 ships with MSE (well, with a version of Windows Defender that coincidentally has an antivirus capability that strongly resembles MSE) built in. You can of course disable it, but it's protected out of the box.

      That said, I think some of the old anti-trust restrictions on MS expired recently; this may be why they went ahead and bundled it with Win8 but didn't do the same for Win7.

      --
      There's no place I could be, since I've found Serenity...
    17. Re:Microsoft Security Essentials... by Joce640k · · Score: 5, Funny

      Don't forget the constant popup windows to tell you how well it's doing.

      They're very comforting.

      --
      No sig today...
    18. Re:Microsoft Security Essentials... by DarkOx · · Score: 2

      ntivirus is for checking that executables and libraries are free of malicious code. I just cannot possibly fathom why an executable or library could be running on a server if nobody had checked it beforehand.

      .
      You are making assumptions about things you don't and can't know. Is the a vulnerability in you web application that lets someone put a file? Could they then get some server side processing to happen on that file with another crafted URL?

      As much as we try to prevent them these things happen. Unless you as an admin are also auditing the source code to every server process you run; its entirely possible your box will be pwnd due to the mistakes of others.

      To say nothing of your own mistakes. AV on servers do make sense. Its part of defense in depth. You are correct job one is do everything you can think of to keep malicious code off the sever. Its still a good idea to have an AV scanner there to catch what you did not think of. None of us or infallible.

      --
      Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
    19. Re:Microsoft Security Essentials... by Anonymous Coward · · Score: 2, Interesting

      Sophos quarantined or deleted its own files just last year. http://www.theregister.co.uk/2012/09/20/sophos_auto_immune_update_chaos/

    20. Re:Microsoft Security Essentials... by oreaq · · Score: 2

      Isn't av-test almost exclusively sponsored by the antivirus vendors? Their "test results" are nothing more than fact less marketing.

    21. Re:Microsoft Security Essentials... by Bacon+Bits · · Score: 2

      MSE started off well, but has been in steady decline since its release.

      Of course it has. The last thing any virus or malware author does before releasing their program is check to make sure that the most popular anti-virus and anti-malware products of the day don't detect it. MSE was excellent when nobody used it. Now that it's a de facto standard, it's probably the first thing they check against. It's a basic selection pressure.

      --
      The road to tyranny has always been paved with claims of necessity.
    22. Re:Microsoft Security Essentials... by KingMotley · · Score: 2

      And who declared them the "leading AV review site in the world"?

  2. Meanwhile, at Malware Bytes HQ by girlintraining · · Score: 4, Funny

    "I don't understand... it worked fine in the lab."

    --
    #fuckbeta #iamslashdot #dicemustdie
    1. Re:Meanwhile, at Malware Bytes HQ by Aranykai · · Score: 4, Interesting

      And to think, just the other day I was being berated for delaying updates on system critical boxes...

      --
      If sharing a song makes you a pirate, what do I have to share to be a ninja?
    2. Re:Meanwhile, at Malware Bytes HQ by sabri · · Score: 4, Funny

      And to think, just the other day I was being berated for delaying updates on system critical boxes...

      Time for a salary increase request :-)

      --
      I'm not a complete idiot... Some parts are missing.
  3. Never run third party programs by fustakrakich · · Score: 2

    Always use Genuine Microsoft Products

    --
    “He’s not deformed, he’s just drunk!”
  4. Doh! by All_One_Mind · · Score: 3, Insightful

    For once I'm happy that I'm too lazy to regularly update programs like that.

  5. The cure is worse than the disease by tftp · · Score: 5, Interesting

    How many viruses your antivirus caught recently? How many CPU cycles the same antivirus burned through as you were opening files on your computer?

    Maybe I'm doing something wrong, but I haven't seen a virus in a decade. The majority of successful attacks are based on social engineering and on 0-day exploits of vulnerable code. An antivirus is not such a great help here. But antivirus companies are sitting pretty because the audience is conditioned that any PC must have an antivirus.

    1. Re:The cure is worse than the disease by Anonymous Coward · · Score: 4, Insightful

      I've yet to see an AV that actually can deal with browser add-on attacks.

      The only thing that might help is Malwarebytes because it blocks by IP address.

      If you want protection, use an ad blocker. Ad servers seem to be one of the chief causes, if not the top infection vector these days.

    2. Re:The cure is worse than the disease by fustakrakich · · Score: 2

      So, basically an antivirus program is just like the TSA, catches nothing and slows down the process..

      --
      “He’s not deformed, he’s just drunk!”
    3. Re:The cure is worse than the disease by woboyle · · Score: 2

      I only run Windows in a Linux virtual machine. If it gets a virus, I just revert to the last snapshot. That said, I do run ClamWin (ClamAV for Windows), but it only runs scans when I want, such as when I think that something is trying to get in my "pants". I do AV cleansing for clients, but I use ClamAV and 2 other professional-level scanners on a Linux system. I connect the infected drive to my linux system using a docking bay, make a bit-image backup of the drive and file systems, and then scan the file system images with 3 scanners (I don't touch or mount the infected drive/partitions) - each generates some false positives, and each catches viruses that the others don't. Then I clean the system. This costs my clients $$, but they get back systems that are clean, and their data is intact. Just like there is "safe sex", there is "safe computing". Here are a few simple rules. 1. Don't download and open email attachments from people you don't know. 2. Don't download and open email attachments from people you do know unless you have scanned them first. 3. Don't respond to spam messages, and don't open them except in a "sandbox" environment, such as gmail's spam folder. 4. Make sure your internet browser is kept up to date, disable java plugins, and make bit-image backups of your system at regular intervals. That way, if you do get infected, you can revert to a "known good image". 5. Keep your user data on a file system or device separate from the system. IE, system stuff on one drive/partition, and user data on another. This is called "separation of domains of responsibility".

      --
      Sometimes, real fast is almost as good as real-time.
    4. Re:The cure is worse than the disease by Arker · · Score: 2

      Mbam is one of the best on the field today.

      The field is pretty crappy though.

      To understand the situation you really have to go back to the 80s. Antivirus scanners were just starting. Some of us were pointing out the problems with it. Some of us even made non-scanner AV systems that worked. Give me a DOS6 system and I can give you a very effective automatic defense system (though it would naturally take some time, given how many of the details I have forgotten between then and now.) Windows versions 3 and later broke the sort of system I (and others) developed, for no apparent reason. And ever since then, the antivirus vendors, MicroSoft, and the trade press have been pretty much unanimous that scanners were the only way to go. The customers pretty well refuse to buy anything else.

      The trouble is scanners are and always were a security dead-end.

      But it's more than a single change that is ultimately involved here though, it's a long running pattern of behavior, a long-running calculus of benefit. It wouldnt benefit Microsoft to produce a more secure OS. It would cost them more money to develop that way, but people would not want to pay more for it. And they would not be able to make any money off of the antivirus market - not saying they make much now, but they are still in the game and angling to make something there. A securable system would give that possibility up for no business gain. It would not be popular with hardware manufacturers either. Malware increases the attrition rate on existing installs which increases the sales rate on new hardware.

      Even the linux ecosystem isnt immune to the same forces, though it started with a more securable base and obviously hasnt been so badly compromised. But none of the companies that make money from linux have any incentive to minimise support needs. Most explicitly rely on support needs to fuel the profitable side of their business. This means they benefit not just from malware but from undecipherable error messages and all sorts of other poor practices.

      Anyway, you are right about ad blocking, although it's better simply to noscript everything than worrying about what is an ad and what is some other third-party thing that doesnt need to be loaded.

      A resident antivirus scanner is probably better than nothing, for the average computer user who would rather have his eyes poked out with a hot iron than try to understand how his computer works. But I see them smashed by malware every day, and it's no surprise. The fundamental paradigm just doesnt allow for security, and for reasons above I dont expect to see it change anytime soon.

      I have a virus on my desktop right now, I have a pool going on how long before an antivirus update finally picks it up and it starts screaming. Want to bet?

      My money is on over a month, I am having a very hard time getting any of my coworkers to take an under position.

      --
      =-=-=-=-=-=-=-=-=-=-=-=-=-=-
      Friends don't let friends enable ecmascript.
    5. Re:The cure is worse than the disease by tftp · · Score: 2

      Either you're not exploring the web, or unaware of any infections (or you practice safe cyber-sailing).

      I must admit that IRL I also do not explore sewers, and don't go after midnight into a bad part of town, and I don't instigate bar brawls, and I don't bother sleeping dogs. You might classify me as "cautious."

      As far as being aware of possible infections... I have MS AV running; it is a low maintenance thing, so I let it be. It's not great, but what is? A skilled, targeted intrusion, such as a stealth keylogger, won't be detected anyway.

      With regard to "safe," this LAN is behind a firewall, of course, and each box runs its own software firewall. I guess it would be possible to compromise the router first, then some host behind it, but it would be pretty difficult - it's not something that a script kiddie can do. All those do is portscan my servers - and I'm watching.

      I do have a couple browsers that run scripts (IE and Chrome.) But I don't use those for free browsing; they are reserved for specific sites that require scripting. The rest of the browsing is done on the latest FF that has all the privacy and security add-ons loaded (NoScript specifically.) On top of that I do not visit pr0n sites, and I do not get the urge to download a few free MP3s here and there. If I must, there is always lynx or links on one of my Linux boxes; and I can always fire up something in a VM, browse, and then revert to the last snapshot.

      Nobody can claim that these measures guarantee safety. But they are a good start. If your AV started ringing the alarm bells, it means that you as a user failed prior to that. For example, I never follow links to URL shorteners. If I do not recognize the domain I don't go there.

      There are many sites that I have never visited. Some of them might be good. But you know what, Internet is too large, and I have so little time. I stick to familiar landscapes - news from a handful of known sites, Slashdot and a few similar blogs, and work. That is more than sufficient to fill all available time. I guess that won't work for everyone - after all, some people go to Thailand as sex tourists, which I'd classify as patently crazy. But these rules work for me.

    6. Re:The cure is worse than the disease by VortexCortex · · Score: 2

      I was right with you until:

      Then I clean the system.

      ... Malware authors typically snag a new piece of malware then modify it, malware typically installs other malware also potentially mutated. You can't clean the system. You just gave them back a machine you weren't sure was actually clean. What's to say you just didn't find one of the many quieter variants?

      Just to be perfectly clear: You CAN NOT Clean malwale. You can restore to a known good state with a VM. Otherwise: Unless you were watching that thing instruction by instruction in a debugger as it operated, you don't know what the fuck it did to that system -- Certainly not by the time someone complains about it.

      That said: Ignorance is bliss: They think it's clean, so do you, and you can sleep at night, while not sacrificing your job security when that silent bastard wakes up and installs more noisy malware. "Never attribute to genius that which can be explained by ignorance."

    7. Re:The cure is worse than the disease by MacBurn11 · · Score: 2

      For example, I never follow links to URL shorteners. If I do not recognize the domain I don't go there.

      For Firefox there's an add-on called "long url please", which converts shortened urls to the target urls and displays those instead. I too do not like to click on links when I have no idea where they might lead me.

  6. Production by scream+at+the+sky · · Score: 2

    Why on earth would someone update software like this on production systems, instead of testing it in a lab environment first?

    Anyone that knocked 80% of our servers offline by applying this patch would be packaged out the next day.

    --
    I wish I was a neutron bomb, for once I could go off...
    1. Re:Production by gweihir · · Score: 4, Informative

      AV software (or rather its definition files) has to be updated very fast if it is to have any value at all. You cannot qualify it for production, that takes too long. This is one reason the whole concept is fundamentally flawed, because it is still too slow.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    2. Re:Production by wonkey_monkey · · Score: 3, Insightful

      Yeah, stupid idiots, why didn't they write their own OS from scratch at the start, then they wouldn't have any of these problems.

      --
      systemd is Roko's Basilisk.
    3. Re:Production by wonkey_monkey · · Score: 2

      It wasn't new software, per se, it was a definition update. There's plugging in strange USB keys you find on the street at one end of the spectrum, and there's manually examining every opcode before it gets to your CPU at the other. Security is never all-or-nothing in the real world. For all we know some of the IT guys who let this get installed on their servers have been complaining to management for months that they don't have an extra person to spend their entire day testing each and every piece of new software in a locked basement. And even if they did, this kind of thing would still happen.

      --
      systemd is Roko's Basilisk.
  7. 1 in 20 by tuppe666 · · Score: 3, Insightful

    Maybe I'm doing something wrong, but I haven't seen a virus in a decade.

    ...or maybe as http://eugene.kaspersky.com/2013/03/25/one-in-twenty-is-the-sad-truth/ "Even those who care nothing for their health still get sick – it’s just that the infection goes undiagnosed" as much as you may find it comforting blaming users, 1 in 20 infected machines implies there is something wrong. Its no wonder users are not buying PC's anymore.

  8. Servers??? by Holi · · Score: 2, Interesting

    What the hell are you doing running malwarebytes on your servers? Why would you need that software on a server, most of the malware it finds is installed from desktop use.

    --
    Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
    1. Re:Servers??? by Linsaran · · Score: 2

      terminal server for thin clients?

      --
      In a bit of shameless internet panhandling, I accept Litecoin Donations at Lbd2oH9QsthD1GfuUXPyka12YxvWJYnBVf
  9. scoring 71% percent vs. the industry average 92% by tuppe666 · · Score: 4, Interesting

    Microsoft's popular Security Essentials anti-virus software has failed to gain the latest certificate from the AV-TEST institute. http://www.theverge.com/2013/1/17/3885962/microsoft-security-essentials-fails-anti-virus-certification-test "In antimalware testing against a range of products, AV-TEST failed to certify AhnLab V3 Internet Security 8.0, Microsoft Security Essentials 4.1, and PC Tools Internet Security 2012 out of a total of 25 different vendors. Microsoft's own anti-virus software failed to adequately protect against 0-day malware attacks, scoring an average of 71 percent vs. the industry average of 92 percent."

    Nobody cares whether its original they care if it works.

  10. malwarebytes finally gets it right by mevets · · Score: 4, Funny

    It identified the malware, disabled it, and everyone gets upset...
    no pleasing some people

  11. Re:scoring 71% percent vs. the industry average 92 by Frosty+Piss · · Score: 5, Interesting

    "AV-TEST institute" is well known to require financial investment for a top rating, their recommendations - such that they are - are highly suspect.

    --
    If you want news from today, you have to come back tomorrow.
  12. Re:scoring 71% percent vs. the industry average 92 by Dahamma · · Score: 3, Informative

    The problem is the solutions that may do a bit better catching the 0-day malware are also the ones that are so heavyweight they noticeably affect the performance of your system. There is a tradeoff at some point between resource usage and coverage. One thing MSE definitely has going for it is it doesn't badly degrade performance like McAfee, Norton, recent AVG, etc do.

  13. Re:scoring 71% percent vs. the industry average 92 by tlhIngan · · Score: 2

    OTOH it seems every one of those "passing" AV solutions at one time or other have marked a critical Windows file as a virus and made the system unbootable. Now, whether or not you can recover from that or reinstall from scratch is a good question.

    MSE fails because it's less strict, probably because you don't want it to quarantine some valuable Windows file that makes it unbootable.

    Sure Microsoft could crank up the heuristics and mark more malware, but you risk accidentally tagging a legit file - and the inconvenience of having to restore your system from a backup (if you have one) is extreme

    Given UAC means you can't install drivers and such without prompting the user, most malware these days remain usermode to hide themselves. It means they can't install themselves into the kernel nor hide themselves from Task Manager, but for what malware authors need, it's Good Enough. And it means that once a new threat is positively identified, MSE can easily remove it rather than remove it by killing the system.

    Plus, you do have to wonder about AV test companies - sponsored by the big guys like McAfee and Symantec. I'm sure there's absolutely no interest in making it appear that their products are better than the rest, especially free ones. Better to pay $50/year than free! And they have to have popups telling you all the work they do, rather than sit quietly in the corner apparently doing nothing.

    ObXKCD. How appropriate, as well.

  14. Re:One major reason why AV is a dead-end by Spikeles · · Score: 3, Insightful

    There is no way to prevent these things from happening

    Sure there is. Kaspersky Anti-Virus Security Center has a Update Verification module built in, that allows a sysadmin to install the update to a known-clean test group and then run a virus scan BEFORE the update is applied to the rest of the machines. If the scan fails(ie, finds anything), the update is aborted and an email is sent to the admin. If Malwarebytes had that kind of thing(or if it did and the sysadmins actually used it), this wouldn't even be an issue.

    --
    I don't need to test my programs.. I have an error correcting modem.
  15. Re:scoring 71% percent vs. the industry average 92 by Electricity+Likes+Me · · Score: 5, Insightful

    Basically "stop doing stupid things with your computer".

    Why a firm needed Malware Bytes on it's servers in the first place is the real question here.

  16. Re:scoring 71% percent vs. the industry average 92 by twistofsin · · Score: 2

    I don't use MSE to protect my PC from 0 day exploits. I don't consider my online behavior to be that risky, and so far that assumption has held true. MSE is there mainly for the random drive-by attacks that can still happen. Better 0 day detection also results in more false positives, and this is definitely something I don't want when I'm not even engaging in risky behavior to begin with.

    Having worked as a shop tech for years my rule of thumb has been that if it's a single user PC and they are a responsible person MSE is sufficient. If the PC is shared, especially with children, teens, or roommates, you should probably purchase a retail product that is more proactive.

  17. Really, so explain this: by Gordo_1 · · Score: 2
    1. Re:Really, so explain this: by Anonymous Coward · · Score: 5, Informative

      From the "article"

      Disclosure
      Symantec Corporation funded the production of this report, selected the test metrics and list of products to
      include in this report, and supplied some of the test scripts used for the tests.

      Hmm...

  18. Re:scoring 71% percent vs. the industry average 92 by minus9 · · Score: 2, Insightful


    If their results can be bought, Microsoft would have bought them.

  19. A few points... by waspleg · · Score: 5, Interesting

    1.) I've been using MS Security Essentials for YEARS without issue and have it running on many machines also without issue, not it does not catch EVERYTHING; but nothing does. It does a pretty damn good job for something ad-free, shitware-bundle free. Other than the occasional annoying "OMG YOU HAVEN'T SCANNED ANYTHING!@#!@ orange flagged monopoly house ! warning, is pretty unobtrusive.

    2.) All Windows versions prior to 8 could also use Windows Defender in addition, if you want to, but they've been rolled together under the Windows Defender name and are included by default in Windows 8.

    3.) Microsoft also has a Malwarebytes-like scanner called Safety Scanner although it auto-expires after 10 days and has to be reinstalled for subsequent use; no idea why.

    4.) 0-day exploits by definition would be more or less impossible to defend against, wtf is the problem? I'm no MS fanboy, but the hate here is unwarranted, they're basically risking massive lawsuits against them again for anti-trust by even doing this and frankly it's about fucking time they should have had all of these tools available from its inception.

    5.) Malwarebytes has gone from a must-have awesome malware scanner to total shit adware in the typical bait-and-switch style business model of the day which goes something like a.) build something awesome b.) give it away for free c.) change to paid model with your own bundled malware and bullshit once it gets popular d.) crash and burn e.) laugh all the way to the bank.

    Where I work uses Sophos, I would say it's far worse (and used more as an attempt at draconian control than really A/V, and does next to nothing for malware, updates fail constantly, etc), and I've actively advised people to not use Macfee and Norton for a very long time because of all their dumb bullshit problems. Clamwin is still pretty terrible and ridiculously slow, after all these years. I think the only one I've never used at all is Kapspersky, or whatever.

    $.02
     

  20. Malwarebytes by 1s44c · · Score: 3, Insightful

    The clue is in the name.

  21. Re:scoring 71% percent vs. the industry average 92 by AmiMoJo · · Score: 2

    Why? They are not selling anything. MSE comes built in to Windows 8 and is a free download for their older systems. It exists to reduce their support costs and make Windows itself more secure, more or less transparently to the user. It doesn't try to scare you with dire warnings about tracking cookies and there is no up-selling or paid version.

    MSE isn't competing with anti-virus software so there is no reason to try to game these kinds of tests.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  22. Not the first time by SJester · · Score: 2

    My first and only story on /. was about when this happened before. Last time around, Malwarebytes removed atapi.sys from affected computers, leaving them unable to boot.

  23. Virus scanning on a mail server by tepples · · Score: 2

    A Linux machine that needs virus scanning is probably a mail server that scans attachments that pass through it. For that, ClamAV is probably sufficient.

  24. Re:scoring 71% percent vs. the industry average 92 by tlhIngan · · Score: 2

    Yes there's Forefront or whatever they call it nowadays, but who uses it anyway?

    Companies do. MSE is for the home user, while the corporate/enterprise version of it is ForeFront.

    It's all the same engine however, between the Malicious Software Removal Tool, MSE, what was OneCare, and ForeFront.

    All I know is I had less issues - there was a point in time when our group had a bunch of people suddenly reporting issues with delayed write failures. one of the things attempted was switching out from Symantec to ForeFront (the company was slowly migrating anyways). It worked for some, didn't work for others.

    A few months later, and a bunch of people started getting bluescreens daily. But others didn't - it turned out it was Symantec interacting with the disk encryption software. IT narrowed it down to Symantec, and a bunch of us who converted earlier chimed in that we never had issues going to ForeFront