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Former Diplomat Slams Facebook For Inaction On Fake Pages

An anonymous reader writes "Former diplomat to Belgium and the European Union Brendan Nelson describes his astonishment at his inability to get any response from Facebook when trying to get a diplomatically damaging fake page taken down. The social network ignored official protestations from the department of foreign affairs and security agencies."

17 of 164 comments (clear)

  1. Lame summery by Peter+H.S. · · Score: 3, Informative

    The flame baiting, lame summery tries to make it looks like some evil diplomat tries to censor some facebook pages. But as the TFA says, this is about an imposter who has assumed a diplomats name on a fake facebook account and now post fake posts.

    1. Re:Lame summery by MaskedSlacker · · Score: 3, Insightful

      But as the TFA says, this is about an imposter who has assumed a diplomats name on a fake facebook account and now post fake posts.

      So? Facebook allows multiple accounts with the same name. There is no reason to close the imposter account (other than it being against Facebook's TOS, but that's not the diplomats issue). The diplomat has no basis or standing to make the request.

      In what world is a facebook page going to be "diplomatically damaging"? He should go pound some sand.

  2. I agree with the man by Camembert · · Score: 5, Insightful

    I read through the article. I must say that I sympathise with him - he sees technology as something that should support life, not something that is pervasive, like people non-stop updating FB or twitter accounts. I also think that there could be a better authentication system at FB.

    1. Re:I agree with the man by Anonymous Coward · · Score: 4, Insightful

      As a former diplomat he neither has power or influence and theres no profit in Facebook helping so like an ordinary person he is screwed.

    2. Re:I agree with the man by girlintraining · · Score: 4, Informative

      I also think that there could be a better authentication system at FB.

      We'll think about this while taking our fourth shower of wealth in our gold-plated bathtub. In the meantime, did you know you can promote a customer service inquiry by paying only an additional $3.99?

      Seriously dude, you're the product, not the customer. Who cares what you think? You've already given us all your personal data, what does it matter?

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    3. Re:I agree with the man by Frosty+Piss · · Score: 5, Funny

      This guy isn't just anybody, he's a former Belgian ambassador.

      Out of the way you peons, it the FORMER BELGIAN AMBASSADOR!

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      If you want news from today, you have to come back tomorrow.
    4. Re:I agree with the man by CodeBuster · · Score: 4, Insightful

      Correction. He was appointed as ambassador to Belgium, Luxembourg, the European Union, and NATO by Austria and Austria does indeed have a consulate office in Los Angeles. From TFA he sounds like an intelligent and well educated man who's made a reasonable request. Saying things about someone online is one thing, but impersonating them is quite another. Perhaps after all of this Facebook can spare this gentlemen a few moments of their time. I especially liked his advice about dashing off messages while you're angry. I know that I've done it before, without much good coming of it, and so have many of us here on Slashdot. I suppose you learn a thing or two about polite conduct being a diplomat.

    5. Re:I agree with the man by rmstar · · Score: 3, Insightful

      Facebook doesn't have the staff to take complaints from a billion users. It has less than 5000 employees. So it would be abuse of lack of power? They make a few dollars per account per year. 1 15 min phone call wipes out any chance of making a profit from an account.

      So they get to make that profit but without any responsibility? That can't work.

      If they can't do it properly they should not be doing it at all.

  3. The net of lies by blarkon · · Score: 3, Interesting

    Vernor Vinge called it in his Hugo winning book "A Fire Upon The Deep" - where the galactic net was known as the "net of lies". It was probably in Facebook's interest to do something about an account that wasn't clearly a parody as having a robust way of dealing with fake accounts engenders trust that accounts that appear to be from important/influential people and organizations are actually real. The follow on from Facebook's inaction is that those people/organizations that are influential/important will be less likely to use Facebook to disperse their message/propaganda.

  4. Former Politician by Anonymous Coward · · Score: 4, Informative

    Brendan Nelson is primarily a politician, not a diplomat. The highlights of his career include supporting the teaching of intelligent design as an alternative to evolution and gutting the academic independence of Australia's University/Science Research System.

  5. Re:Define "Fake Post" by ShanghaiBill · · Score: 4, Informative

    If it is someone literally impersonating him that's a different story.

    It is someone literally impersonating him.

  6. Cultural Differences by MarkvW · · Score: 3, Funny

    Free speech is just an absolute bitch, isn't it? We all approach it in different ways.

  7. Re:Define "Fake Post" by hjf · · Score: 5, Informative

    No difference for them. Facebook doesn't care because all they care about is serving ads. More pages=more ads.

    I had a problem a couple months ago. I have a business and a business page on facebook with nearly 2500 fans. I worked years to get it to where it is now. One day, suddenly, a fake profile appears, using all of my images, texts, etc... all except the prices: he claimed everything was half of what i posted on my true page. It took "orders" (send your money and i'll send your order).

    A couple of customers alerted me. So i asked all my facebook friends AND my customers to report the profile. It was still there for days, still active, friending more and more people. People even started coming into my shop asking and getting mad because "on facebook you told me half this price!" and i had to explain that it was a fake profile (mad people don't reason - they went away angry at ME!). Eventually I confronted the fake profile, told him everything i knew, and told him i had already contacted the police. Minutes later the profile was inactive.

    It wasn't facebook who deactivated it. I had to do it. Facebook NEVER gave a shit. I'm a facebook CUSTOMER (because I PAY THEM REAL LIFE MONEY FOR ADVERTISING). And I didn't get a phone number, mail address or anything. Just a useless contact form directed straight to /dev/null.

    Facebook has people checking "flagged" things - you will never see porn on fb because they kill that kind of content within minutes. But when it comes "edge cases" like mine, it's a big fuck from them.

    Do i still work with them? Yes. I have no other choice. I spent months developing a website. One that worked and that I kept updated. For 10 visits a week vs facebook page's ~500 visitors/mo. 5x that if i pay for ads. Right now, as of 2013, facebook has become "the internet". It has already killed Windows Live Messenger (THE IM system for spanish-speaking people).

    Facebook doesn't give a fuck about business pages either. They don't offer a "chat" option for pages (people actually want to chat. they don't want to "send a message", but the stupid antisocial asperger-syndrome driven facebook developer doesn't understand the power of "live chat with a real person"). They don't offer an option to "schedule" album posts. And to make things worse: they force you to pay now. Your reach will be minimal if people haven't added you to their "interest lists", and for 90% of your customers, your post won't appear unless you pay $5 to promote it for 3 days (which is an outrageous amount considering that, to keep your page "alive", you need to post at least once a day). I don't want to pay $150/mo to facebook - sorry.

  8. Re:mod parent up by DaveAtFraud · · Score: 3, Insightful

    This (cybersquatting law application) is exactly right. Also, couldn't he call Mark Zuckerberg directly? He is a diplomat.

    He could try calling Zuckerburg directly but, as a guess, FB doesn't want to set a precedent for anyone of policing their content. OTOH, making Nelson get a court order means that FB doesn't have to judge (and be put in the position of having to judge) the veracity of anyone's page. It's a slippery slope and, if they're not careful, they could be held responsible for ensuring that no one is cyber-bullying, harassing someone, spreading hate or engaging in who knows what kind of politically incorrect behavior.

    Cheers,
    Dave

    --
    They that can give up essential liberty to obtain a little temporary safety deserve neither safety nor liberty.
    Ben
  9. Re:UFO's spotted at space station by deimtee · · Score: 3, Funny

    Wow. With grammar like that you should submit the story to slashdot.

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    I'm guessing that wasn't on their radar screen...
  10. Comment removed by account_deleted · · Score: 4, Informative

    Comment removed based on user account deletion

  11. Re:Define "Fake Post" by ModernGeek · · Score: 4, Insightful

    The solution to this is that all the legitimate businesses need to erase their presence on Facebook, and leave only the scammers on the site. Facebook has the attitude that we need them more than they need us. Legitimate business needs to move back to the World Wide Web. The problem of social media should be solved through some sort of de-centralized protocol such as e-mail, and certificate authorities should solve the problem of identification.

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