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The Dark Side of Amazon's New Pilots

I've been really, really excited about digital video distribution lately: first Netflix greenlights jms's return to science fiction TV, and then Amazon announces their new pilots. Perhaps the decade long dearth of any good television is nearing its end! So, with that in mind, I finished up editing Slashdot for the day and sat down to watch some of these new pilots. Only to discover that Amazon has taken away my ability to watch entirely in the name of Digital Restrictions Management.

For ages now, Amazon Instant Video has worked with Android devices supporting Flash and, more importantly to many people (and me) it seems, through an unofficial XBMC plugin. It seemed like Amazon was happily using RTMPE to prevent casual stream interception, at least for content funded by others. But with the release of their new pilots, they enabled "Flash Access," Adobe's DRM that (for now) is actually effective.

This effectively kills access for everyone using GNU/Linux, even with the (officially unsupported) Adobe Flash plugin! The Adobe plugin relies on HAL for some DRM magic, but HAL is unmaintained, deprecated, and was removed from most major distros ages ago. You can't even install it by hand thanks to udev removing a few features HAL relied upon. Naturally, the Adobe Flash plugin is equally unmaintained so there is little hope even for people willing to install a piece of unmaintained software with a history of remotely exploitable security holes, instability, and poor performance.

But it seems the loss of access from XBMC is more widely felt: RMS cultists and pragmatic Windows users alike now suffer equally. And the folks who aren't GNU/Hippies with an anti-cloud-chip-on-their-shoulder might even be suffering more: they've lost access to shows and movies that they purchased.

There are a dozen pages on the XBMC forum of people pretty pissed, hundreds of angry posts on their Facebook wall, lengthy threads on Amazon's official forums. But so far the response from Amazon has simply been: it was never supposed to work, and we've fixed it.

In the absence of a clear response from Amazon, wild speculations as to why they decided to institute DRM abound: it's not intentional, piracy is a problem for them after all, Jeff Bezos personally wants to eat every XBMC user's cat, or it has something to do with those pilots.

I'd wager it had something to do with the pilots, or was somewhat unintentional (maybe they only meant to restrict HD content).

An XBMC forum member claims to have chatted with a support representative and gotten a suggestive answer:

Amazon Support: Okay, for Android devices we unfortunately don't support them except for the Kindle Fires so it was really lucky your phone was able to play our instant videos before. As to why they aren't working now, we just recently updated our Flash video playback support which is more than likely why it won't play now. I'm really sorry for any inconvenience this will cause you!
Me: I see. Was the flash video playback updated because of the new Amazon Original Pilots that was released recently?
Amazon Support:I'm honestly not sure if it was due to the pilots that came out, though the timing with the pilots and the update can't be coincidental :-)

Assuming it's not just a technical glitch (it happened once before, and Amazon turned the harder-to-break DRM off) and related to the pilots, why only now have they enabled proper DRM? Surely if content they fund is worth restricting then all content is worth restricting? After all, the party line has always been that DRM is imposed by those evil card carrying MPAA members, and not by enlightened tech companies who are just doing what has to be done to free us from the tyranny of broadcast television.

Is it that the content they already provide is widely available through piracy that they haven't cared before? Perhaps; stream ripping from Amazon/Netflix/Hulu and transforming it into a shareable form is not something a normal person would do if only because the video is streamed in mostly real-time. But there are entire groups dedicated to capturing television and uploading it, so someone out there would probably do it.

The problem is that they are going to break the DRM and pirate everything anyway. In fact. they already have (possibly nsfw, because piracy). The same goes for Netflix; their onerous DRM did nothing to stop piracy of House of Cards (finding it is left as an exercise for the reader, but Knuth would rate it 00), and yet they just posted incredible financial results and strong subscriber growth (in utter contrast to this time last year).

The cat's out of the bag: a good chunk of the world population own Infinite Copying Machines and those machines are networked. You cannot stop a determined individual from making a freely copyable version of anything digital unless you ban all output devices (certainly would make Haskell programming nicer) and burn every camera and piece of audio equipment ever built.

It seems that the same toxic thinking about distribution control that pervades the traditional networks has infected the online distributors. It's clear that torrent trackers offer something the traditional channels do not: (mostly) effortless access to content how and when you want it. But these are things that Netflix, Amazon, et al could offer as well... that they do offer. However, instead of liberalizing distribution as time goes on, the New Distributors have fallen into the same clearly failed mentality about restricting distribution that led to the entire media industry becoming a former shell of itself in a mere five years!

This mentality will only lead to failure. Pursuit of it is insanity: we are witnessing the end stages of an industry-wide collapse because of it! And it seems these new distributors have quickly forgotten that it was only the desperation of their predecessors that they were even able to license what they have now.

So, Amazon, why do you insist upon flogging people who are yelling "Shut up and take my money!"?

17 of 312 comments (clear)

  1. Linux Workaround by bit+trollent · · Score: 5, Informative

    Linux users can download compatible files here.

    1. Re:Linux Workaround by Anonymous Coward · · Score: 5, Insightful

      Indeed. Torrenting to the rescue yet again, and yet again the pirates have a BETTER product than the broken-by-design DRM crap.

    2. Re:Linux Workaround by houstonbofh · · Score: 5, Insightful

      But I don't want to. I Liked Amazon prime free streams. I Liked being able to stream "right now" and not have to wait an hour, and seed for a day or so... I Liked not having to see if I had space for the entire season while the seeding was good.


      Most of all, I Liked telling fellow Linux users bitching about Netflix, "Just Use Amazon Prime, because they work with Linux." Glad I didn't "buy" anything and actually expect to have access to it later. When will they realize that the reluctance to streaming distribution is that We do not trust you to let us keep using the stuff we have paid for!

    3. Re:Linux Workaround by lgw · · Score: 5, Funny

      What the fuck is XBMC?

      TFS was terrible.

      XBMC = Xbox Media Center, a home theater PC platform originally written for the X-Box, but now very cross-platform.

      jms = J. Michael Straczynski, creater of Babalon 5, plus a bunch of really crappy spinoffs.

      RMS = some smelly hippie.

      HAL = Hardware Abstraction Layer

      DRM = an important factor in the popularity of p2p media distribution.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    4. Re:Linux Workaround by Chelloveck · · Score: 5, Funny

      That's why most modern Linux distributions have deprecated it. A murder here, a murder there, and suddenly Linux doesn't look so good anymore.

      --
      Chelloveck
      I give up on debugging. From now on, SIGSEGV is a feature.
  2. You're lucky by phantomfive · · Score: 5, Funny

    Only to discover that Amazon has taken away my ability to watch entirely in the name of Digital Restrictions Management.

    You're lucky, they saved you from watching the horrible things. It was an act of mercy.

    --
    "First they came for the slanderers and i said nothing."
    1. Re:You're lucky by wonkey_monkey · · Score: 5, Funny

      Funny, those were the only two I liked.

      I know, right? It's almost like different people like different things.

      --
      systemd is Roko's Basilisk.
  3. Decade long dearth of any good television? by dstyle5 · · Score: 5, Insightful

    Breaking Bad, Boardwalk Empire, Justified, Mad Men and Homeland are a few of the terrible shows I've watched in the past decade. Thank goodness for Amazon coming "rescue" us from this tripe!

  4. Competing with piracy by sinij · · Score: 5, Insightful

    Unfortunately without locking both platform (walled garden) and distribution DRM is futile. Why unfortunate? Because inevitable conclusion of all failed DRM is not to open it up and monetize, but to build more walled gardens.

    Idea that DRM only has to defer casual pirates is an intellectually bankrupt idea - defense has to be breached only once for the information to become freely available. As such it inevitably turns into vs. Internet battle, and Internet always wins.

    The only sane thing to do is to compete with your content based on merits - provide it on demand, at high quality and at low price. Some will always pirate and some will always pay - but majority will go with whatever is the most convenient.

    Capitalize on laziness and stop building walled gardens!

  5. Retro-active by DrYak · · Score: 5, Informative

    The problem is that, according to the story's poster, the change not only affect new pilots, but also all the old previously bought and previously accessible content.
    Suddenly, all the part services which you did like and for which you gave money, stops working too.

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
    1. Re:Retro-active by Darinbob · · Score: 5, Insightful

      That's the major problem with DRM I think. You do not own the material that you mistakenly thought you purchased, instead you purchased temporary permission to access the content, and this can be rescinded at any time for any reason. Since the affected people are in the minority the complaints will be happily ignored (they think you're criminal scum anyway for not using properly approved devices).

    2. Re:Retro-active by Anonymous Coward · · Score: 5, Insightful

      Heinlein quote:

      There has grown up in the minds of certain groups in this country the notion that because a man or corporation has made a profit out of the public for a number of years, the government and the courts are charged with the duty of guaranteeing such profit in the future, even in the face of changing circumstances and contrary to public interest. This strange doctrine is not supported by statute or common law. Neither individuals nor corporations have any right to come into court and ask that the clock of history be stopped, or turned back.

    3. Re:Retro-active by Bam_Thwok · · Score: 5, Insightful

      I don't buy this argument. People bought their $5 digital copies in lieu of the $20 blu-rays under pretty explicit terms. That $15.00 difference is not just savings from absent physical production passed onto the consumer; it's the forfeiture of your right to physical ownership, substituted instead for Amazon's right to shut the service down or reorganize the service as they please. This might be a terrible way to treat customers, but it's certainly not as though those customers have been robbed of their property.

    4. Re:Retro-active by houstonbofh · · Score: 5, Insightful

      The problem is that, according to the story's poster, the change not only affect new pilots, but also all the old previously bought and previously accessible content. Suddenly, all the part services which you did like and for which you gave money, stops working too.

      That is something I still do not understand. How is it that making an unauthorized copy of something without payment is theft, but depriving me of paid for content is not?

    5. Re:Retro-active by devent · · Score: 5, Insightful

      No, the problem with DRM is that a) you are assumed to be a dirty pirate even if you pay and b) it takes your rights away.

      a) Even if you play the game and pay for the video or music, the distributor assumes that you are a dirty pirate anyway and you will share it with your friends (yes you are a dirty pirate if you share with your friends) or seed it in Pirate Bay. So the distributor needs to restrict your rights like in b)

      b) for DRM to work a part of the hardware or software needs to be restricted from you, the user / owner. So even you pay for the Intel Core i8 and the Nvidia Geforce XXL, a part is restricted from you and you can't access it. The restriction will affect your rights like video recording, time shifting and format shifting, fair use rights and so on. Even with TV it's perfectly legal to record the shows and watch them later.

      --
      http://www.mueller-public.de - My site http://www.anr-institute.com/ - Advanced Natural Research Institute
  6. Re:Simple solution by tnk1 · · Score: 5, Funny

    Not buying at Amazon is illegal now? Wow, how much did that law cost?

    $42,344,343.07

    There was a 2 for 1 in the Senate this week.

  7. Re:Roku by jedidiah · · Score: 5, Interesting

    > For all the time you spend messing with Linux setups and devices, a $100 Roku 3 will last you a decade and save you time and shelf space

    The only thing that Roku will buy you is the extra shelf space. It will still be an inferior device despite being a 3rd generation unit. It will still be unable to handle it's own content decoding and be inferior to a 6 year old HTPC in this regard.

    I have an HTPC that's older than the entire Roku line and it's still more capable than any ARM appliance once you get past the whole proprietary DRM thing.

    A Roku is a nice supplement for an HTPC, not a replacement for one.

    --
    A Pirate and a Puritan look the same on a balance sheet.