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Bill Gates: iPad Users Are Frustrated They Can't Type Or Create Documents

An anonymous reader writes "While Apple views the tablet and PC markets as two separate entities, Microsoft takes the opposing view. During a CNBC interview this morning, Gates continued to toe the party line insofar as he praised the benefits of Microsoft's tablets and Windows 8 while explaining that iPad users are frustrated because they have trouble typing and creating documents. 'With Windows 8, Microsoft is trying to gain share in what has been dominated by the iPad-type device. But a lot of those users are frustrated, they can't type, they can't create documents. They don't have Office there. So we're providing them something with the benefits they've seen that have made that a big category, but without giving up what they expect in a PC.'"

20 of 618 comments (clear)

  1. And... by MightyMartian · · Score: 5, Insightful

    And Microsoft keeps demonstrating that they just don't get it, that no one seriously expect a tablet to be a PC, and that no one wants their PC to be a tablet.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
    1. Re:And... by MightyMartian · · Score: 4, Insightful

      I can't imagine anybody seriously believes tablets will completely replace PCs. But I think they'll make a helluva dent (if they haven't already).

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    2. Re:And... by Nadaka · · Score: 5, Insightful

      I like physical keyboards.
      My Samsung galaxy S Relay has one good enough for texting and light email/browsing.
      My Asus Transformer Infinity has one good enough for modest writing, it also attaches to a usb mouse.
      My desktop has a really nice one with real mechanical keys.

      There is literally no reason an Iphone or Ipad couldn't use a bluetooth keyboard or mouse.

    3. Re:And... by rudy_wayne · · Score: 5, Insightful

      Perhaps you are the one who doesn't get it. Why should a fully capable PC and a tablet be two different experiences?

      Because a fully functional PC is for content creation while a tablet is for content consumption. And many people don't understand the difference.

      People who use their PC for nothing but browsing the web, occassionaly sending email and posting to Facebook or Twitter are perfect candidates for a tablet. People who do real work use a "fully functional PC". Last year, the two largest PC companies, HP and Lenovo, sold a combined total of 110 Million PCs. Regardless of how that compares to tablet sales or previous year's PC sales, that's a lot of computers.

      While tablets have certainly become popular, due to the fact that there are a lot of content consumers out there. the rumors of the death of the PC are greatly exaggerated.

    4. Re:And... by Proteus · · Score: 5, Insightful

      Where are you getting the idea that Apple... or any of Apple's fans... think that tablets will completely replace PCs? Apple's "post-PC era" commentary has almost entirely been focused on the idea that most people neither need nor want a "Home PC", and that a combination of tablet and phone will suit most people's needs (read: consuming media, writing the occasional letter or email message, etc.) admirably.

      Most commentary I've seen points out that a more traditional PC is well-suited to creation-heavy tasks, but that the convenience, relatively low cost, portability, and low learning-curve of touch-based computing will tend to relegate PC's to a niche market -- certain classes of business users and the "high-power" users (developers, scientists, etc.).

      FWIW, I think Apple is probably right. And the general idea -- most people need an "appliance", not a PC -- is a pretty good one that brings to life the dream of truly accessible computing. What scares me about it is that the major player in the space (Apple) is choosing to lock the general-purposeness of their devices away; and that others entering the market are following suit to some extent (Android manufacturers ship locked to their own app store in many cases, MS is pushing the App Store model for Metro [I refuse to stop calling it that], etc.).

      I think that path will make it a lot harder for the sort of serendipitous discovery of computing, development, and related things to occur. If I'd only had an iPad as a kid, instead of an 8088 with a compiler, I'm not sure I'd be a developer today.

      --
      We may not imagine how our lives could be more frustrating and complex—but Congress can. – Cullen Hightower
    5. Re:And... by Zeio · · Score: 5, Insightful

      And Windows 8 is so terrible between the Ribbon and the Windows 8 interface this has happened:

      - All the secretaries, etc, need to be retrained. Yes they may be "more productive" after the retrain, but they must be retrained. The Ribbon has been accepted by now, but the new Win8 UI is a horrorshow.

      - For the computer mavens, gurus and hobbyists and IT guys - I really think the latest crop of Windows garbage is like another windows ME. Lets ignore it, maybe it will go away. I think Windows 7 GUI + Office 2010 is just about the final version that works. Office 2013 is crap, horrible GUI, horrible look, and Windows 8 is so bad that everyone I know who is using it has at least Start8 installed and paid for. Its laughable.

      As for me, I'm tired. Ubuntu, RHEL, CentOS, FreeBSD, Solaris, Windows XP, 7, OS X. Whatever. Its a mess that keeps getting messier and crappier mostly. Boring. People reinventing the wheel, resolving old solved problems, etc. Stupid. The industry is kind of in a bad state. Nobody has the discipline to stop changing stuff and hone in on stability anymore. Rugs have to been ripped out from underneath with ever increasing frequency. Things feel horribly unarchitected.

      My current favorite OS is actually android. Take the bazaar and productize it. Not bad. Getting better by the day.

      --
      Legalize the constitution. Think for yourself question authority.
    6. Re:And... by grantspassalan · · Score: 4, Insightful

      I am so disgusted that I can't get 3 tons of manure into a sports car. IPads and iPhones are computers just as much as that monstrosity that may still be sitting on your desk or gathering dust in some closet. Why does this nonsense of the death of the PC get propagated again and again and again and again and again? Desktop computers are like 18 wheelers, laptops correspond to delivery trucks, iPads are alike passenger cars as the iPhone is like a sports car. There, now you have a car analogy. I see plenty of 18 wheelers and delivery trucks on the roads amidst all the smaller vehicles. Similarly there will always be desktop and laptop computers in addition to their smaller brethren.

      --
      A sufficiently advanced simulation is indistinguishable from reality.
  2. Re:Yes by MightyMartian · · Score: 4, Insightful

    And yet you go to any business conference nowadays, and the place is littered with iPads and other tablets. How odd it is that, whatever your advice might be, businesses are buying tablets and they are being seen out in the field.

    You can certainly argue that business are wrong, but you can't argue with the fact that the tablet has made major inroads into the enterprise world.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  3. Microsoft is fustrated tooo. by davydagger · · Score: 5, Insightful

    Microsoft is fustrated that still, no one gives a shit about windows 8, and no one wants windows rt, and they were all DOA.

    As much as I despise apple products, no cult-of-crapple iPad users would ever think twice about anything else, and if they did, it would more likely be android.

    1. Re:Microsoft is fustrated tooo. by styrotech · · Score: 4, Insightful

      Microsoft is fustrated that still, no one gives a shit about windows 8, and no one wants windows rt, and they were all DOA.

      As much as I despise apple products, no cult-of-crapple iPad users would ever think twice about anything else, and if they did, it would more likely be android.

      MS rose to riches in the 90s on selling massive numbers of Office suites when they (and desktop PCs) really were a big productivity improvement.

      They put huge efforts into (mostly) successfully keeping standalone document/spreadsheet files relevant during the increasingly networked and web oriented 2000s. Smaller geekier companies (like ours) moved to things like wikis other webapps etc, but that didn't put much of a dent in the Office suite market.

      Now in the 2010s a bunch of smaller factors like mobility, device independence / cloud storage, "coolness", apps, always on networking, an increasingly powerful web, collaboration, the growth of other platforms etc have combined to really start eroding the actual value/point of a file based Office suite outside the world of the legacy enterprise desktop.

      I think MS has hung onto Office technology being the only real basis of any of their collaboration/content based solutions for far too long. Their fear of huting the massive Office profits has left them vulnerable/blind to being left behind. They realise this now and are getting a bit desperate.

  4. Tablets are for consumption, not production by Dracos · · Score: 4, Insightful

    What OS is installed doesn't change that. Surface users are frustrated that there are no apps for their devices.

    Touch UIs suck, and the proof is all over the internet. Every time someone posts something like "I would [something], but I'm on my [phone|tablet|mobile]" it is a damning statement on how limited touch is compared to keyboard+mouse. Even common desktop tasks are a chore in touch.

    I realized recently that maybe part of the reason why Apple resisted putting cut and paste into iOS for so long was because they couldn't figure out how to make it not suck. That's something Jobs would have obsessed over.

  5. I don't get Microsoft's strategy here by dingen · · Score: 5, Insightful

    So according to Bill it boils down to MS Office (because you can simply get a keyboard for an iPad, just as you can for a Surface tablet).

    The thing is however:

    a) there's no native Office for Surface either (Office 2013 has no Metro-interface and isn't particularly suited for touch screens, even in touch-mode)
    b) they are woking on a version of Office for iOS and Android
    c) you can use Office 365 on whatever device that has a browser, which includes Surface, but also the iPad and all of the Android devices out there

    How does that make the Surface any more attractive than the competition?

    --
    Pretty good is actually pretty bad.
  6. So start selling Office on the iPad by theurge14 · · Score: 4, Insightful

    Microsoft is a software company, right?

  7. I know everyone is going to hate on Bill but... by Loco3KGT · · Score: 5, Insightful

    I 100% agree with him. I can't type /at all/ on my iPad 2. Because I'm not the disciplined type that raises their fingers 100% before hitting the next key I find the iPad trippng up a lot. It also doesn't keep up when I'm typing quickly and I'm not patient enough to slow down to wait for it. I've even tried two third party keyboards and wasn't impressed with them (1 because it was small and travel sized, the other is that new fangled overlay .. I can't remember the name but I was a part of the kickstarter). Anyway, when it comes to typing anything of substance I always put down the iPad and go to my desktop computer.

    In the end my iPad 2 has become the samething my X-Box has become, a bad, over-priced Netflix player.

    --
    Blessed be he who reads this post, Cursed be he who tells my boss.
  8. Fully functional PC in cramped quarters by tepples · · Score: 4, Insightful

    People who use their PC for nothing but browsing the web, occassionaly sending email and posting to Facebook or Twitter are perfect candidates for a tablet. People who do real work use a "fully functional PC".

    The problem here is that the popularity of limited-purpose tablets made it unprofitable to continue to produce a "fully functional PC" with a 10 inch display. A 10 inch laptop can be easier for a bus or carpool passenger to use in cramped quarters than a 13 inch laptop.

  9. Re:Yeah by LordLimecat · · Score: 5, Insightful

    Are you seriously implying that touchscreen is the new, better method of input?

    What exactly do you do on a computer? Im gonna guess its not

    • Writing proposals
    • Writing code
    • Doing financial work
    • Doing systems administration

    Or anything, really, that involves rapidly moving data from your brain onto a computer. Or does the new Lightning connector have that capability built into it?

  10. Dear Bill by istartedi · · Score: 4, Insightful

    Get back to the fundamentals. Quit trying to copy Apple. You lost site of what made your ecosystem worthwhile on the desktop:

    1. Hardware vendors that had to meet your standard, which was relatively open. Result? Lots of hardware that works with Windows.

    2. I can develop anything I want without paying you anything except of course the OS and hardware. I buy your development tools because I like them, not because I have to buy them. I can develop with 3rd party tools if I want to do that. Result? Tons of software that runs on Windows.

    3. Things take a long time to become obsolete. It seems like just yesterday that DOS applications still ran on Windows. I don't recall when this went away because by the time it did, all my DOS apps were gone because I didn't want them anymore; not because you forced my hand.

    No, you're not Free/Open Source; but you're "open enough" and it was working.

    You and your company got side-tracked by "app store envy". You thought you could be like Apple. You started clamping down on what was open, gripping too tight. Result? You have a lame Apple clone, and you alienated the people who liked you because of the numbered points above.

    --
    For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
  11. Re:We Already Tried This. by couchslug · · Score: 5, Insightful

    Netbooks didn't "die" on their own.

    They were designed with crippling "birth defects" (weak CPU, limited RAM) so as not to eat notebook market share. It worked and after the initial surge, sales dropped off.

    Many people still like them, but when I can get a used Thinkpad X2whatever for cheap it makes no sense for me to buy one.

    --
    "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
  12. Re:Yeah by PCM2 · · Score: 5, Insightful

    One thing I've noticed since switching to a Windows tablet is how lousy the onscreen keyboard is. On most platforms, touchscreen keyboards try to incorporate things like predictive text, auto-capitalization, etc to help you type, because they realize that a touchscreen with no tactile feedback is a less-than-idea way to type. The Windows onscreen keyboards have none of that. What's more, they seem wildly inaccurate ... the visual feedback seems to be telling me that I'm hitting the right keys, but when I look up at what I entered, half of the letters are keys right next to the ones I thought I was hitting (and although I can touch type on a physical keyboard, I do have to look at the keys on a tablet).

    What exactly do you do on a computer? Im gonna guess its not

    Writing proposals
    Writing code
    Doing financial work
    Doing systems administration

    Screw all of that. Before you can do any of that, you have to enter your password to login to the system first. Try that when you have a strong password and you can't be totally sure what keys you're pressing.

    --
    Breakfast served all day!
  13. The Workstation Strikes Back by emblemparade · · Score: 4, Insightful

    The clock is turning back: we used to call these things "workstations," a name that stood for a powerful but small computer sitting on a desk somewhere, definitely not something that everyone had or needed. We should call them that again: most of us won't need "workstations," but some us do.

    The word "PC" has run its course. Tablets and phones are far more "personal" than a big clunky desktop would ever be. So, yeah, I would say that conceptually the PC has died, or rather has become a workstation again.

    By the way, I'm one of those people who will always need a workstation... :) But it doesn't mean I begrudge or don't understand the changes in the industry. My mom sure as heck doesn't need a workstation for her email and web browsing.