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Boston Replacing Microsoft Exchange With Google Apps

netbuzz writes "The city of Boston, which employs 20,000 people, has become the latest large organization to switch from Microsoft Exchange to Google Apps. The city estimates that the move will save it $280,000 a year. Microsoft's reaction? 'We believe the citizens of Boston deserve cloud productivity tools that protect their security and privacy. Google's investments in these areas are inadequate, and they lack the proper protections most organizations require.' More and more customers aren't buying that FUD." Hopefully they'll be more satisfied than Los Angeles was (PDF).

12 of 251 comments (clear)

  1. Only $280k? by CAIMLAS · · Score: 4, Insightful

    I suspect that number is wildly conservative. That's crazy, when you consider the costs associated with:

    * Multiple FT "Exchange Admins"
    * Needing people on-staff who actually understand email
    * If they were using something like Forefront and/or additional spam services as well (additional $$$)
    * Dozens of servers they no longer need to maintain maintain and replace
    * Tens of terabytes of fast, redundant storage they no longer need to keep on-premises

    Due to the cost of such a large migration (will they be migrating existing mail, I wonder, or just keeping it on a network-mapped share for archival access?) I have to wonder how long this will take.

    I'd have thought the per-year savings would be closer to a million than a quarter mil, personally.

    --
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    1. Re:Only $280k? by batkiwi · · Score: 4, Interesting

      When people say AD they don't mean the LDAP part with centralised user accounts. That's been doable for ages.

      When windows admins talk about AD, they are talking about all of the things that you can do with group policy and how those policies apply to different containers in a hierchical or cross cutting way, depending on configuration.

      With AD and GPO you can:
      -choose who has access to which desktops or servers and at what level in a granular or structured way (web admins have admin on web boxes but not mail servers, etc)
      -choose what machines have what software installed and in what way
      -set things like storage quotas (mailbox or otherwise) depending on a user's position/job
      -delegate a login server and storage cache depending on a user's physical location
      -enable and disable OS features (developers get IIS and debugging, people in finance don't)
      -configure access to shared mailboxes/other resources

      So if Jim moves from finance to web development, you drag and drop is user into another OU and add him to 5-10 groups on the AD server. Next time he logs on his access levels, what software is installed, what mail he has access to, his quotas, etc all change instantly.

      This CAN be hacked together with a bunch of scripts, a custom repository, NIS/openLDAP, and some other stuff in Linux, but it's not well documented, well supported, or something you can ask ANY linux admin to do and they will do it in the same way.

  2. Of note... by somarilnos · · Score: 4, Interesting

    The link that suggests that Los Angeles was unhappy with their switch to Google does not, in fact, say that. The link is to a letter of a consumer group bitching to LA about their switch to Google. Given, by all accounts, things did not go smoothly, but maybe a better link would be this?

    1. Re:Of note... by Anonymous Coward · · Score: 5, Interesting

      An equally interesting link would be: http://techrights.org/2009/05/04/consumer-watchdog-exposed/

      Where they show that Consumer Watchdog is actually a PR/lobbying firm hired by MS.

  3. Re:Why is the FUD FUD? by Enderandrew · · Score: 5, Informative

    The issue is that Microsoft's privacy track record is worse.

    When George W. Bush demanded all search engines hand over search data tied to IP addresses for all users, Google was the only search engine to refuse. Microsoft handed that data right over.

    Microsoft has ad campaigns suggesting Google employees are actively reading your email, even though they know that is an outright lie, the very definition of FUD.

    Even worse, Microsoft is a hypocrite because they scan your email to serve up contextual ads as well.

    Microsoft also has a patent on selling your private data to the highest bidder.

    Google isn't giving your private data to anyone. They just serve you ads. Microsoft outright sells your data to people without your knowledge. And when they know they can't compete with Google on price, their only response is FUD.

    http://rt.com/usa/yahoo-microsoft-campaign-political-862/

    --
    http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
  4. Re:Good by steelfood · · Score: 4, Informative

    Word is fairly underpowered for professional writing, but if you were an accountant, you'd be hard-pressed to find a replacement to Excel.

    Microsoft Office's professional products are more Excel, Powerpoint, Outlook, and Access. Word is just something to round out their offerings, an easy-to-use, amateurish but sufficiently featureful product that'll get their foot in the door.

    --
    "If a nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be."
  5. Re:Yeah, they'll save their 280,000, and more by OakDragon · · Score: 4, Funny

    Are you saying Google Apps will bomb?

    Too soon!

  6. Re:Good by BasilBrush · · Score: 4, Insightful

    You seem to be confusing professional with academic. It's hardly a big surprise you used LaTeX at college. It would be a lot more surprising if you'd been a professional using it.

  7. Re:Why is the FUD FUD? by Dishevel · · Score: 4, Interesting

    I switched my company over to Google Apps.
    30 Users. With Drive for sharing, Groups and aliases. It works really well for us with extremely simple administration and really good uptime.
    Simple, Flexible and inexpensive.

    --
    Why is it so hard to only have politicians for a few years, then have them go away?
  8. Re:Why is the FUD FUD? by adcm · · Score: 5, Funny

    When George W. Bush demanded all search engines hand over search data tied to IP addresses for all users, Google was the only search engine to refuse. Microsoft handed that data right over.

    Of course, this was MSN search in those days, so there were only about 14 people's search records apart from a few million searches for "google toolbar"

  9. Re:A better idea... by foniksonik · · Score: 4, Insightful

    Uh booking meetings in a calendar is ~50% of the average corporate managers daily activity. The other 50% is attending said meetings.

    --
    A fool throws a stone into a well and a thousand sages can not remove it.
  10. Re:I'm not suprised by desman · · Score: 4, Informative

    I couldn't find anything recent, but this has a summary: http://arstechnica.com/business/2011/10/google-apps-hasnt-met-lapds-security-requirements-city-demands-refund/

    It also appears that consumerwatchdog.org may have been hired by Microsoft to attack Google: http://techrights.org/2009/05/04/consumer-watchdog-exposed/