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CRTC Unveils New Wireless Code To Protect Canadian Customers

FuzzNugget writes "The CRTC has unveiled a code of conduct that brings many positive changes for Canadian wireless customers, most notably:
1.) Carriers must provide the option to unlock a cell phone after 3 months for subsidized phones within the contract period, or immediately if the device was purchased outright.
2.) Contracts are now capped at two years, and cancellation fees are limited to the amount of the subsidy.
3.) Carriers can no longer charge outrageous data overage and international roaming charges. Without explicit consent from the a customer, such charges are capped at $50 and $100 per month, respectively."

7 of 230 comments (clear)

  1. A nice lead... by Pyrotech7 · · Score: 5, Insightful

    I hope the U.S. follows.

    1. Re:A nice lead... by bondsbw · · Score: 1, Insightful

      In other words, government regulation can do a lot to bring fairness and transparency to business. But it can do nothing to force a business to support or continue an unprofitable venture.

      --
      All my liberal friends think I'm a conservative, all my conservative friends think I'm a liberal.
  2. Re:Point 3 will be fiercely faught. by petermgreen · · Score: 3, Insightful

    If "brazil telecom" charges exhorbitant roaming fees to the canadian carriers and provides no mechanism to cut users off when they reach their roaming limit then the canadian carriers need to either negotiate a better roaming deal with "brazil telecom", or stop enabling roaming to "brazil telecom" by default.

    --
    note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
  3. Re:2 year contract by wonkey_monkey · · Score: 4, Insightful

    Why do you assume everyone always needs more functionality?

    --
    systemd is Roko's Basilisk.
  4. Re:Reduced Expectations by ductonius · · Score: 4, Insightful

    Perfect is the enemy of good. If you burn "good" in the pursuit of "perfect" not only will you never have "perfect", you'll never have "good".

    Also, baby steps, my friend. Baby steps.

  5. Re:If only the USA wasn't bought by corps by Phrogman · · Score: 3, Insightful

    The Canadian government seems to hold near-monopolies in very high favour. The result is always that the customer gets screwed completely. The Telephone industry here is a great example.

    --
    "The first time I got drunk, I got married. The second time I bought a chimpanzee, after that I stayed sober" Arian Seid
  6. Re:2 year contract by Xeno+man · · Score: 4, Insightful

    HA HA HA HA HA HA HA! "I never said throw it away." You may as well have.

    You mock his outdated hardware, then suggest he give it to someone else? So you can mock them for their outdated hardware? It's not good enough for him but it's good enough for someone else? As long as it does what he needs it to do, why does he need to upgrade?