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CRTC Unveils New Wireless Code To Protect Canadian Customers
FuzzNugget writes "The CRTC has unveiled a code of conduct that brings many positive changes for Canadian wireless customers, most notably:
1.) Carriers must provide the option to unlock a cell phone after 3 months for subsidized phones within the contract period, or immediately if the device was purchased outright.
2.) Contracts are now capped at two years, and cancellation fees are limited to the amount of the subsidy.
3.) Carriers can no longer charge outrageous data overage and international roaming charges. Without explicit consent from the a customer, such charges are capped at $50 and $100 per month, respectively."
1.) Carriers must provide the option to unlock a cell phone after 3 months for subsidized phones within the contract period, or immediately if the device was purchased outright.
2.) Contracts are now capped at two years, and cancellation fees are limited to the amount of the subsidy.
3.) Carriers can no longer charge outrageous data overage and international roaming charges. Without explicit consent from the a customer, such charges are capped at $50 and $100 per month, respectively."
I doubt that.
I just wish VZW had some idea of what country I am in. When I go to the US Falls I have to turn off the phone or put it in airplane mode as it assumes I am in Canada. I get it, it is close and it might connect to the wrong tower. As a customer I do not care. I paid for nationwide Data and I wish I could use it. Niagara Falls State Park is in the USA and I should not have to pay extra for data in it.