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EA Takes Over Scrabble App, Wipes Player Histories and Switches Dictionary

New submitter DeathToBill writes "EA is in the midst of another user backlash, the BBC reports. After EA took over operation of the online Scrabble brand, it introduced a 'new and improved' version. Improvements include requiring manual refreshes to see other players' turns, irretrievably wiping players' game history and a switch to the Collins dictionary (rather than the traditional Chambers edition) that has proved deeply unpopular with Scrabble fanatics. "EA was unavailable for comment.""

49 of 197 comments (clear)

  1. Resistance is futile, you will be assimilated. by jedidiah · · Score: 4, Insightful

    This seems like the perfect use case for side loading. Avoid whatever misbegotten version EA has managed to put in the official "app store" and install some illicit clone.

    It's sad when an official release has you reaching for the equivalent of "Hack Man".

    --
    A Pirate and a Puritan look the same on a balance sheet.
    1. Re:Resistance is futile, you will be assimilated. by Intropy · · Score: 5, Informative

      You can't copyright a set of rules. You can patent them. You can copyright the specific wording explaining the rules that Scrabble uses. You can trademark the name Scrabble, and the appearance of Scrabble would be trade dress. The patent on Scrabble expired a long time ago. Anyone is free to make a Scrabble clone as long as it doesn't look so similar to the original that people would think it is authorized by the company that owns the original.

    2. Re:Resistance is futile, you will be assimilated. by wbr1 · · Score: 2

      It is an -online- game. You play with others. Your sideloaded older version won't authenticate with the servers. This in itself is a good thing, to prevent older exploited code form communication, and to make sure clients are using the same basic resources and interfaces to any underlying APIs.

      --
      Silence is a state of mime.
    3. Re:Resistance is futile, you will be assimilated. by headwes · · Score: 2

      Or you could just download Wordfeud.

    4. Re:Resistance is futile, you will be assimilated. by Intropy · · Score: 2

      Trade dress protecting the appearance of a scrabble board doesn't extend to functional things. The size and placement of the bonus tiles are functional. If you used a similar color scheme, that could be a violation - though it might not be distinctive enough to qualify for protection. The simple test is, "Would a person be confused into thinking he was playing the original, and does that confusion arise from non-functional appearance?"

    5. Re:Resistance is futile, you will be assimilated. by Bing+Tsher+E · · Score: 2

      And the biggest problem players are having is that the Leader Boards and all scores in general have been wiped. Even if the playerbase somehow convinced EA to use the old code, their playing histories have been wiped.

      If I was playing it, it would be a perfect escape opportunity, since most Facebook games heavily leverage the whole Stockholm Syndrome thing with their player base.

    6. Re:Resistance is futile, you will be assimilated. by girlintraining · · Score: 3, Funny

      This in itself is a good thing, to prevent older exploited code form communication, and to make sure clients are using the same basic resources and interfaces to any underlying APIs.

      Yeah, because we all know there's big money to be made in hackers exploiting buffer overflows in a scrabble client. Besides, 'powned' is only worth 12 points. I'm not writing an exploit for 12 stupid points.

      --
      #fuckbeta #iamslashdot #dicemustdie
  2. Electronic fArts by Anonymous Coward · · Score: 4, Funny

    Terrible company.

  3. Re:Really? by Anonymous Coward · · Score: 5, Insightful

    This article is about how you can get free advertisement. Move along.

    Yep, because nothing makes me more interested in checking out a game than learning of an unpopular change.

    It serves as a reminder that EA are a bunch of assholes. Lest we forget.

  4. Re:Pizza by Anonymous Coward · · Score: 5, Funny

    i think this dictionary swap is having a larger effect then expected.

  5. Feeding the Beast by Major+Ralph · · Score: 4, Insightful

    The problem with EA is that they have shitty customer relations/service, and are incredibly greedy. So people get all pissed off and swear they'll never buy another game published by EA ever again. But we forget that EA owns a lot of really great developers that make some kickass games (Anyone excited for the new Battlefront?). So we end up buying the awesome games and just feed the beast a little more.

    --
    I must not fear. Fear is the mind-killer.
    1. Re:Feeding the Beast by Dan93 · · Score: 5, Interesting

      They own a lot of brands that USED to be great before EA bought them, and ran them into the ground. Before EA bought Bioware, I used to buy Bioware's games without knowing much about them because Bioware always made outstanding games. Since EA bought them, the quality of those games has went down the toilet, and I honestly doubt I'll buy the next dragon age game that comes out simply because DA 2 was complete shit. Honestly, it was the same with the Mass Effect games. Same with Maxis, and a dozen other brands.

    2. Re:Feeding the Beast by mcrbids · · Score: 2

      The logic here is simply borken.

      They are buying all these other companies and turning their products into crap and nobody buys them anymore because it's crap all the way down, as far as the eye can see...

      So, where did they get the money in the first place to buy all these other companies?

      Love it or hate it making quality stuff is *expensive*. Making a mid range game that a lot of people buy can be far more profitable than making a stellar game that a lot of people buy. First off, the risk is lower making a mid line game because the up front investment is far less.

      If it didn't work then EA wouldn't dominate the games industry like it does. (sadly)

      --
      I have no problem with your religion until you decide it's reason to deprive others of the truth.
    3. Re:Feeding the Beast by peragrin · · Score: 2

      I won't knowing buy a game from EA.

      However EA doesn't always advertise it's brand boldly. some times it is a tiny logo on the back of the box, and you don't see the bold EA logo until you boot it up for the first time.

      --
      i thought once I was found, but it was only a dream.
    4. Re:Feeding the Beast by gl4ss · · Score: 2

      but ea needs to keep buying and buying popular studios and franchises(but not too popular since if they were wildly profitable they wouldn't be on sale to EA at a price ea was paying!). they could do better business by simply not fucking up their old franchises - somehow it seems that once they take over all the talent or motivation walks out of the door.

      this scrabble debacle is just the same thing.

      now as for dragon age, the first game had good gameplay and very high production values. the next game done with ea at helm(and with all the money and support of a successful franchise) had neither - didn't even have a decent story that would have tied to the overall story dragon age story or the world set up in the previous game - and seemed like it was done with significantly less resources which mattered(horrible focus effects to hide awful virtual world on close up shots of people and horrible quality of scenery and most importantly horrible re-usage of locations, you visit same places 3-5 times with different bad guys).

      just because you throw money at something doesn't make it quality. this new version of scrabble probably had bigger resources than the old one - at least dollar wise, though it had probably more administrative costs - but still the old one managed to implement push updates and this new one didn't - that's just fucking lazy.

      besides, who the hell can even tell the difference between a mid range and a high range game anymore? the low end, sure, you can tell the difference, but in mid to high range of budgets it seems that there is no change in resources used(this is maybe explained that many companies spend a ton of money on just asking focus groups what they think of the game before it's ready.. since they lack general idea about what game they are even trying to do).

      --
      world was created 5 seconds before this post as it is.
    5. Re:Feeding the Beast by arth1 · · Score: 2

      I think what most people are missing is that if the EA brand name ever gets sullied enough that most consumers start avoiding them, they'll just change their name and logo.

      Wot, you mean like changing their name to "Amazin' Software", and using a logo consisting of a cube, a sphere and a pyramid?

  6. Re:That's Right EA. by grasshoppa · · Score: 5, Insightful

    What hole? Users still line up to buy their shit. EA execs know gamers will continue to fork over the cash for shit. As a gamer myself, I can't help but marvel at the stupidity that requires.

    Watch; EA has control of star wars. I guarantee they pull the same shit with forthcoming SW games, and they'll make a mint regardless of the quality of the game itself, nor how the company chooses to abuse the consumer this time around. Oh, we'll all whine, bitch and moan. Then we'll turn around and buy the DLC and expansions.

    --
    Mod me down with all of your hatred and your journey towards the dark side will be complete!
  7. Re:They screw up all that BUT by NoNonAlphaCharsHere · · Score: 5, Funny

      p
      o
      o
    screw
      h

  8. so glad to see EA is back in the game again. by nimbius · · Score: 5, Funny

    after the latest SimCity i was afraid i might never see EA release another title again. However with this latest acquisition i can see EA is still dedicated to the tradition of alienating consumers, infuriating players, and pedaling the franchise ever further into the dirt. A worry had crossed my mind that perhaps they might suddenly change direction, or maybe continue the sincere course the original developers had maintained for so long in order to foster a thriving online gaming community. Yet once i heard "EA was unavailable for comment," I signed in relief and smiled to myself, knowing somewhere, somehow, John Riccitiello's biggest care in the world was trying to find a port of call that not only offered both legitimate cuban cigars as well as fine vintage scotch, but could also fit the likes of his superyacht in on short-notice. Carry on you brave pioneer of the digital age.

    --
    Good people go to bed earlier.
    1. Re:so glad to see EA is back in the game again. by Quince+alPillan · · Score: 2

      I'm sure the new Madden 2015 or the new Need for Speed for the XBOX One will be the trifecta of poor customer service.

    2. Re:so glad to see EA is back in the game again. by jandrese · · Score: 2

      Are you kidding? The Xbone is everything Microsoft's customers said they wanted.

      What? Oh, you're confused. Microsoft's customers aren't the people who buy their console, they're EA, Activision, etc... That's who the console was designed for.

      --

      I read the internet for the articles.
  9. FUCK your fans! by Thud457 · · Score: 4, Insightful

    You should respect EA's copyright.

    Why?
    EA isn't.

    --

    the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

  10. The board I have at home is operating correctly... by Anonymous Coward · · Score: 4, Insightful

    Along with my paper dictionary.

    EA and the NSA continue to demonstrate that the digital world is too fragile for society to rely on.

  11. Re:Pizza by Anonymous Coward · · Score: 2, Funny

    (Is this just fantasy.)

  12. Re:How is this newsworthy? by fuzzyfuzzyfungus · · Score: 5, Insightful

    Isn't it just common knowledge that EA destroys everything they touch and have zero respect for gamers?

    What kind of amazes me(not entirely, given how EA manages to fuck up things like 'Origin' so completely), is that none of the player-shafting here appears to have actually been in EA's interests...

    Manual refresh to see the other player's move? That's just insanity. If anything, the bandwidth eaten by players hammering 'refresh' impatiently will be substantially greater than just having the server push things down when the other player submits their move.

    Nuking play histories? Probably made some DBA's life easier(but since when has EA given a damn about the tech peons?), at the expense of cutting existing customers' perceived 'investment' in the platform. Good job, guys...

    Switching dictionaries? You'd better have a convincing story about how usurious the licensing costs were for the official one; because the reaction from the hardcore scrabble heads was totally predictable. Those guys are Serious.

    Had they taken it over and then larded it with DLC, microtransactions,(Would you like to buy a vowel?), and in-game ads for assorted discordant products, that'd be merely lawful evil of them. This is just stupid evil.

  13. Re:That's Right EA. by amiga3D · · Score: 4, Interesting

    I think sometimes that people like getting screwed by the companies they do business with. It is some kind of perverse relationship. You give them money and they fuck you. It's been doing well for them. I bought a game from them back in the Commodore 64 days. For 39.95 I got a game that took about 5 and a half minutes to load and hammered my C1541 disk drive into misalignment with the added bonus it got so hot I could use it to boil water as well. Me being the type that holds a grudge I pirated EA games from that point on. Besides the obvious monetary savings I got games that loaded in about 20-30 seconds and my disk drive stayed in alignment. Win-Win!

  14. Re:Pizza by Agent0013 · · Score: 3, Insightful

    no escape from reality

    --

    -- ssoorrrryy,, dduupplleexx sswwiittcchh oonn.. -Quote found on actual fortune cookie.
  15. Re:Pizza by djdanlib · · Score: 2

    I need no cheater tools, because it's easy spell, easy score

  16. well, there is always by houbou · · Score: 3, Informative

    Wordsmith.. My personal favorite anyways.

  17. Re:Really? by Anonymous Coward · · Score: 5, Funny

    It serves as a reminder that EA are a bunch of assholes. Lest we forget.

    I had that tattooed on my ass. I sure hope they never get their act together or I'm going to have some explaining to do.

  18. Copyright the bonus squares by tepples · · Score: 3, Interesting

    You can't copyright a set of rules.

    But you can copyright the locations of bonus squares, even if it deeply affects the game's strategy. That's why Words With Friends (doesn't someone else own the trademark on those initials?) uses a diamond-shape motif instead of Scrabble's X shape motif. Yes, I know it's like copyrighting the dimensions of a basketball court.

  19. Re:Really? by CanHasDIY · · Score: 4, Funny

    This article is about how you can get free advertisement. Move along.

    Yep, because nothing makes me more interested in checking out a game than learning of an unpopular change.

    It serves as a reminder that EA are a bunch of assholes. Lest we forget.

    Verily; behold the obligatory

    --
    An enigma, wrapped in a riddle, shrouded in bacon and cheese
  20. Exclusive rights to football by tepples · · Score: 3, Insightful

    Users still line up to buy their shit.

    They have no choice. With EA owning exclusive rights to the National Football League, Arena Football, NCAA, and even FIFA, what league is a competing developer of football video games supposed to use? Fictional leagues don't work so well because the majority of people buy the game to play as a particular team.

    1. Re:Exclusive rights to football by CannonballHead · · Score: 3, Funny

      When I was growing up, the teams were life-sized humans on grass.

      Which, actually, is why we're on your lawn. ;)

  21. Re:How is this newsworthy? by Jeremy+Erwin · · Score: 4, Informative

    From 2003

    STATEMENT FROM PHILIP NELKON (MATTEL) AS ISSUED IN DECEMBER SCRABBLE CLUB NEWS

    After a great deal of heart-searching, Mattel have decided to end their 20-year relationship with Chambers. The decision was not taken lightly and we all have the utmost respect for the continual development of OSW that Chambers have masterminded over the years.

    Our new partner is Harper Collins, publishers of the number one selling dictionary in the UK - Collins English Dictionary.

    Sounds like old news-- though my ipad's scrabble app did update its dictionary options fairly recently. Since I'm a novice and have not yet memorized the dictionary,, I took little notice of the change.

  22. Re:Pizza by Dishevel · · Score: 3

    Open your eyes,

    --
    Why is it so hard to only have politicians for a few years, then have them go away?
  23. Re:Really? by ArcadeMan · · Score: 2

    And with the XBox One, this vgcats strip now also applies to Microsoft as well as EA.

    It's like these two companies don't give a fuck about their own paychecks.

  24. To be clear: This is for non-US by Anonymous Coward · · Score: 2, Interesting

    In the US, EA has been the Scrabble app provider for some time, and nothing has changed.

    It's outside the US that this impacts people. Presumably the wiping of histories is due to a lack of agreement between parties.

  25. Re:Really? by Grishnakh · · Score: 2, Insightful

    Of course they care about profits, it's all they care about. However, they're not too worried about that when suckers keep buying their crap, regardless of how shitty it is. The vgcats comic is right: if you don't like the game, why did you buy it? Yes, it's hard to try games before you buy them, but MS and EA have long reputations for shittiness, so at this point if you buy anything from them, you deserve whatever you get. It's not like you're taking a chance on some new indie game studio's product; I've been reading stories about how awful EA is for well over a decade now.

  26. Re:Pizza by KZigurs · · Score: 3, Insightful

    Oh FFS - this isn't reddit!

  27. Re:Restoring data by BattleApple · · Score: 2

    EA probably said they didn't want the data, or didn't want to bother transferring it, so Mattel destroyed it. It could have been a requirement in the contract.

  28. Summary should clarify some things by fafalone · · Score: 2

    This is about the Facebook version. The Android version, already run by EA, has neither changed dictionaries nor dropped scores and ratings (I just logged in to check).

    Also, I'm a bit confused about the dictionaries. Isn't the Collins/Chambers list for international play? Doesn't the US version still use OWL2+Long Words from NASPA? Or is there only 1 version? I don't play on FB, and TFA doesn't clarify.

  29. Re:That's Right EA. by peragrin · · Score: 5, Interesting

    5 days ago the BBC had this article
    http://www.bbc.co.uk/news/technology-22801311

    i think this situation with Scrabble explains why EA will never stop being hated.

    Just how poorly must your company be run if you fuck up scrabble, that you bought. EA Purchased scrabble from Mattel, Mattel ran it successively for many many years. Just moving it over to EA's servers completely destroyed everything.

    EA will always be hated. And Scrabble shows us why

    --
    i thought once I was found, but it was only a dream.
  30. Re:How is this newsworthy? by Bing+Tsher+E · · Score: 2

    Isn't it just common knowledge that EA destroys everything they touch and have zero respect for gamers?

    These are Facebook gamers. There was never anything to respect.

  31. Re:Pizza by fisted · · Score: 3, Insightful

    if this is what happens on reddit, then i'm glad not to use it

  32. Re:Really? by CodeHxr · · Score: 2

    While I agree whole-heartedly with your statement, I don't think this is limited to gamers. Look at the state of affairs in the US as a whole...

  33. Re:Really? by Clsid · · Score: 2

    I agree. What would it take for gamers to actually start a movement to boycott EA. I know that even if Battlefield and Need for Speed looks cool, I'm sure as hell not going to give any money to that company again. There are a lot of competing products out there, especially now that Codemasters released Grid 2. But actions like mine are insignificant when done on your own, since I'm pretty sure somebody at EA is probably laughing their ass off when they see that somebody is refusing to buy their products.

  34. Re:Really? by Frobnicator · · Score: 3, Interesting

    I really don't think it was EA this time. Sure EA implemented the changes, but they are just the middle men.

    I have worked with Hasbro (owner of Scrabble) before. They are zealots about making sure people precisely follow their brands.

    My guess is that Hasbro brand managers went nuts over things like the dictionary choice, and demanded EA (who is the exclusive Hasbro licensee) make the changes. I can also see Hasbro brand managers demanding that people who gained a score on the unofficial rule sets have those scores wiped.

    Point your angry fingers at HASBRO who actually owns the property.

    --
    //TODO: Think of witty sig statement
  35. Re:Pizza by Inda · · Score: 2

    In all honesty, it's not so different to here if you stay away from the porn and memes. There's a wealth of knowledge on some of the sub-reddits. They have the inside jokes, just like we do here.

    --
    This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.