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Class-action Suit Filed Against Microsoft Over Surface Write Off

New submitter used2win32 writes with news that at least one investor is unhappy with the Surface inventory write off, claiming that Microsoft mislead investors who purchased stock during Q2 and Q3 by not announcing just how slow inventory was moving at the time "The class action lawsuit claims false and misleading information regarding sales performance of Windows RT based tablets. Microsoft has earned a U.S. $900 million write off and a market share of less that 1% to show for its Windows RT endeavors. Asus, Lenovo, HP, Samsung and HTC discontinued their models leaving Dell as the only OEM producing a Windows RT tablet."

35 of 212 comments (clear)

  1. How does this help anyone? by Anonymous Coward · · Score: 5, Insightful

    Stockholders win the lawsuit and each get 10 bucks. Microsoft stock takes a huge hit. Stockholders lose a lot more than 10 bucks.

    Nevermind, I forgot about the lawyers. The lawyers always win.

    1. Re:How does this help anyone? by Anonymous Coward · · Score: 5, Insightful

      Actually, you have a good point. The suit was probably started by a lawyer and not by a "real" plaintiff. But if we are going to start suing businesses for poor business decisions and a little bit of lying - hell, there are a LOT of businesses that need suing. I would estimate that at, well, every one of them.

    2. Re:How does this help anyone? by Jeremiah+Cornelius · · Score: 5, Funny

      I have a new word, for the English language.

      "Ballmer"

      As in "We've been completely ballmered."

      or

      "Bend over, and take your ballmering like a man!

      --
      "Flyin' in just a sweet place,
      Never been known to fail..."
    3. Re:How does this help anyone? by gl4ss · · Score: 5, Insightful

      ...by showing them that they can't just do any shit they want?

      if you didn't see this coming the day they announced the writeoff on their report then you weren't thinking. huge advantage to insiders, hugely misleading to investors. almost a billion dollars, they knew they were going to write it off and by the rules they should have announced it. you can't with a straight face say that they expected to sell off the inventory in the last month...

      it's a shame the sec didn't penalize them straight away.

      --
      world was created 5 seconds before this post as it is.
    4. Re:How does this help anyone? by fuzzyfuzzyfungus · · Score: 4, Interesting

      Is there no value in making illegally lying to investors and potential investors a riskier and potentially more costly activity?

      Obviously, in an ideal world, the penalties exacted from Microsoft would fully compensate the wronged parties, even after the potential hit is taken into account; but even if that isn't possible, never enforcing anything that might cause stock prices to fall means never enforcing anything. It's the publicly-traded equivalent of 'we can't punish anyone because it might make their family sad!'

    5. Re:How does this help anyone? by Bert64 · · Score: 5, Insightful

      When it comes to poor business decisions, it's ultimately for the shareholders to decide amongst themselves if they want the business they own to be operated by people who make such poor decisions. And if you're only a minor shareholder and the other larger shareholders don't agree with your position then that's that. You knew this *before* you bought these shares, and still decided to buy. Buying shares is gambling, if it doesn't pay off them you have only yourself to blame.

      When it comes to lying however, those responsible should be held criminally accountable. Lying in order to secure investment (ie to make your shares appear worth more than they should be and get people to buy them) is fraud and should be treated as such.

      As to wether the business decisions were really poor, the problem here is that far too many shareholders are taking a short term view - they want profits NOW and don't care about the long term viability of the company. The fact is MS may currently be highly profitable, but the majority of that profit comes from mature and declining markets, and eventually that source of revenue is going to dry up, and if they have nothing ready to replace it then they will end up bankrupt.

      They have generally shown themselves to be rather incompetent at entering new markets, with products that are mediocre to poor and in many cases refusing to fully embrace the new market for fear of getting too far away from traditional markets, and thus being held back. The only real advantage they have is huge cash reserves allowing them to keep slinging enough mud until some of it sticks.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    6. Re:How does this help anyone? by NotQuiteReal · · Score: 5, Informative

      All good points, but bear in mind MSFT was not trying to get people to buy shares for the benefit of MSFT... this is not an IPO situation. At this point it is all shareholders trading amongst themselves. So whatever information is known, is known to all - and sellers as well as buyers both make their decisions on the same reports.

      Unless there are allegations of insider trading, in which case you should go after those individuals who profited unfairly, not the company.

      --
      This issue is a bit more complicated than you think.
    7. Re:How does this help anyone? by alen · · Score: 4, Informative

      most of the shareholders are pension and mutual funds who can't just sell all their shares on a whim. the amount of shares they own, it takes months to buy and sell enough shares to get in or out of a stock. they also depend on the dividends to pay their bills to retired folks and don't like to be screwed by management

    8. Re:How does this help anyone? by NatasRevol · · Score: 4, Funny

      'with a chair' should be redundant.

      --
      There are two types of people in the world: Those who crave closure
    9. Re: How does this help anyone? by Mabhatter · · Score: 4, Interesting

      Legally, Microsoft has to tell everybody about a write down at the same time. They certainly aren't going to discuss a price drop with investors while still selling them at stores... That would be stupid. They aren't going to publish news of poor sales 2 quarters early while paying for a media blitz either.. The Internet laughs at that stuff.

      What Microsoft did was correct. Hang on as long as possible and drop the price when they are forced to cut their losing streak off.

    10. Re:How does this help anyone? by unixisc · · Score: 3, Interesting

      I agree that such a lawsuit makes no sense, since the MS board represents the shareholders, and the MS officials - CEO and other VPs - report to the board, so indirectly, the decisions made by the company were endorsed by a majority of the officials. The short term vs the long term attitudes of the investors is a major reason these companies are under pressure, and make decisions that look great short term, but are inane long term.

      I don't think that MS is unwilling to embrace new markets - look at Windows 8, where they've jeopardized a decade long interface for something that looks good on a Lumia, but is absolutely strange on a laptop. Essentially, they're showing the finger to their long time customers of PCs, while trying to get into bed w/ phone & tablet customers who're not interested. Somehow, market segmentation doesn't seem to be MS' strong points, or they would have made Windows 8 look like Windows 7, aside from the underpinnings, while letting Windows Phone 8 and Windows RT be something else totally, and called something else totally, like Metro.

    11. Re:How does this help anyone? by Bert64 · · Score: 4, Insightful

      Yes, market segmentation is their key weakness when it comes to phones/tablets...
      Windows mobile was their first attempt, put a desktop like interface on a phone - it was terrible, despite not even having any serious competitors at the time.

      They need to get away from "windows", and market different products... It worked with the xbox.

      MS are generally far too arrogant, they think that everyone loves windows and that users will put up with any old trash because they love the brand...
      The reality is that people hate windows, and put up with any old trash on the desktop because they don't feel there is any alternative.
      When it comes to other markets, like phones and tablets, users *do* realise that other alternatives exist and so they aren't willing to put up with the usual crap that MS put out.

      Think of it like east german and soviet cars... People wanted them, and would join multi year long waiting lists to get one, because they were the only option available... Once the berlin wall fell and users found out about the alternatives, noone wanted an east german car anymore.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    12. Re:How does this help anyone? by ewibble · · Score: 3, Informative

      I don't know where you got your numbers from. but from http://www.wikinvest.com/stock/Microsoft_(MSFT)/Data/Market_Capitalization/1999/Q4
      when Ballmer took over in Jan 2000 at that point the market capitalization of microsoft was 407 billion it is currently 227.4 billion,

      Ok so there could have been share by backs and other stuff I am not aware of so I will assume you a right and he did put 40 billion dollars of values on since Jan 2000

      so the company must have been worth 187.4 billion so that is an average rate of increase per year of 1.5% I can get more than that in in the bank in an on call account. From these figures (maybe wrong of course) he has clearly done an outstanding job.

      Clearly such a skill level he has a well deserved 15.2 billion personal wealth (wikipedia).

  2. They should sue over US government compromises by erroneus · · Score: 4, Interesting

    It is unquestionable that Microsoft's compromise by the US government has threatened Microsoft's position in the global marketplace. There may not be an obvious reflection of this damage right now, but things are in motion even now to move away from Microsoft products all over the world. In the past, when governments and business sought to move away from Microsoft, they were drawn back in with special pricing or other deals. And specifically, when the initiatives to move away were pushed by specific individuals, those individuals found themselves attacked and discredited in some way. And when the initiatives were a matter of policy or law, such as a requirement to favor ISO standards compliance products, the Microsoft had set about changing law, policy or forcing through new ISO standards which aren't even being complied with.

    None of these tactics are expected to work against the current cause for Microsoft mistrust.

  3. Amazing ... by gstoddart · · Score: 4, Interesting

    A near $1 billion write off. That would put most companies out of business, and even Microsoft can't keep taking losses like that.

    Windows 8 is under-performing, people are pulling out of making Windows Phones, the XBone is facing a lot of backlash, their own tablet is becoming a huge flop, and the hardware makers are deciding they want to focus on other things.

    Increasingly it's looking like Microsoft is asleep at the switch and just assuming they'll keep selling as much as they always have.

    Either they need to start fixing some fundamentals, or Microsoft is going to face some serious long-term problems.

    --
    Lost at C:>. Found at C.
    1. Re:Amazing ... by Prof.Phreak · · Score: 5, Interesting

      It's strange that everyone except microsoft saw this coming. None of the tech folks I know thought those tablets were gonna go anywhere---why in the world did Microsoft spend so much on such a bad idea? Same with the phones...

      --

      "If anything can go wrong, it will." - Murphy

    2. Re:Amazing ... by gstoddart · · Score: 5, Interesting

      why in the world did Microsoft spend so much on such a bad idea? Same with the phones...

      Well, maybe they assumed "we're Microsoft, people will buy anything we make", or they were completely out of touch with what consumers actually wanted and missed the mark completely, or maybe they're losing a lot of good-will with people who no longer care about them or their products. Tough to say.

      But Microsoft really needs to be asking themselves this. Because this is now several products which are proving to be failures in the market, and the investors aren't going to stand for a company which keeps making billion-dollar gambles on stuff nobody buys.

      Right now, except for maybe Office and the enterprise market -- it's hard not to think that Microsoft is losing money on every product they make, and trying to make it up on volume.

      --
      Lost at C:>. Found at C.
    3. Re:Amazing ... by davydagger · · Score: 3, Insightful

      No, its just that for the first time, they seem to have viable competition they can't FUD or lawsuit away.

      They never made decent products. In fact they've made their best products ever.

      Don't believe me, windows 95, MS bob, etc...

      They have had a string of bad products because people more or less had to buy them to get a computer.

    4. Re:Amazing ... by cupantae · · Score: 3, Interesting

      This is just an opinion, so please don't badger me for evidence. I'm not trying to troll anyone, so do reply if you disagree with me.

      It seems to me that Microsoft has no idea why people have been buying their products this whole time. In the last few years, they've been banging on about the "experience" of using Win7/8/Phone, as if the people who buy Microsoft products do so for the unique Microsoft Experience. In other words, that they buy Microsoft products for much the same reason as one might buy an Apple product. I would argue that this hasn't been the case since the excitement of Windows 95. Even XP was only a small step up from 2000 at the time. By and large, people buy their products because a) they believe it to be pretty solid and/or b) it's the standard. If more solid alternatives exist, and the MS product isn't the ad-hoc standard, they don't make a big impact in the market.

      Now, you might say that no, they've been talking about the "experience" because that's what all the cool, profitable kids are up to. That may well be the case, but if you watch their adverts, it goes a step further than trying to convince you of a top-quality experience: they tend to allude to "the Windows/Office/MS Bob experience you love", as if it were an existing truth. It's always struck me as curiously arrogant, coming from a company which deliberately strangled the competition to gain its dominant position. What I don't know, however, is whether they've misread the market that badly, or they're trying to get people to believe there already is such a demand for a specifically Microsoft experience, in order to create this demand.

      --
      --
  4. Yet none.... by Lumpy · · Score: 3, Interesting

    Were clearance priced / firehouse sold. I'll buy one for $99.00 I need something new to hack on and try to get android/linux running on.

    --
    Do not look at laser with remaining good eye.
    1. Re:Yet none.... by fuzzyfuzzyfungus · · Score: 4, Insightful

      Given that part of MS' struggle with RT arises from the desire to not cannibalize their cash cows, I'd be surprised if they ever let something with a copy of Windows(even a gimped one) and a copy of Office (even with restrictive license terms) baked in out the door for $99. Even if they were OK with that, I suspect Dell wouldn't be amused, nor would the various sellers of (modestly less doomed) Atom-based Win8 mostly-tablet things.

      I'd honestly be unsurprised to see them sold wholesale to be stripped for components, or debranded and flashed into mysterious pacific rim non-brand Androids, or otherwise quietly disposed of rather than dumped on the retail market at more than a modest discount.

      HP's little fire sale, to the degree it made sense at all, only made sense because they had no less-doomed products in potentially competing areas, so if blowing them out at retail was the best deal they could get, per unit, it was the best thing to do.

  5. Summary: My bad judgement is your fault by bradley13 · · Score: 5, Insightful

    Typical sue-happy mentality of the USA: My bad judgement is your fault.

    If these people had made money with the stock, do you think they'd be offering to pay Microsoft part of their profits?

    --
    Enjoy life! This is not a dress rehearsal.
    1. Re:Summary: My bad judgement is your fault by intermodal · · Score: 4, Informative

      Be that as it may, there are certain legal obligations placed upon companies as far as what information is and is not provided to investors. That's what this is about. The fact that the write-off was 900bn is actually more of a side-fact on this one.

      --
      In SOVIET RUSSIA... erm...NSA AMERICA, the Internet logs onto YOU!
    2. Re:Summary: My bad judgement is your fault by fuzzyfuzzyfungus · · Score: 4, Informative

      That's pretty much the point of disclosure rules:

      My bad judgement is my fault; but if you are allowed to lie through your teeth to me, the quality of my judgement becomes nearly irrelevant: maliciously crafted garbage in? Garbage out.

    3. Re:Summary: My bad judgement is your fault by RogueyWon · · Score: 5, Insightful

      You're probably right, but...

      It's shocking how little effort shareholders in the tech sector are willing to put into scrutinising the products of the companies they are investing in and asking the crucial question: "how many people are going to pay money for this?"

      We saw it back in the first dotcom bubble - investors ploughing money into businesses which had no plausible path towards generating substantial revenues, let alone turning a profit.

      We've seen it with social networks whose business plan boiled down to "erm... advertising?".

      God knows we've seen it in the video gaming sector, where all investors seem to want to here is the appropriate catchphrase, which, depending on the year in question might be: "the next World of Warcraft", "the next Call of Duty" or "free to play with microtransactions". This usually results in a lemming-like dash towards bankrupcy unless the company in question is one of the industry giants.

      And now we've seen it with a "next iPad" tablet.

      Seriously, is it that hard to look at the product line of the company you're investing in and ask yourself "can I imagine any significant number of people parting with their cash for this?".

      Oh, and look at their marketing strategy as well. If it involves breakdancing, that's probably a bad sign.

  6. Re:Boo Whoo! by UnknowingFool · · Score: 5, Interesting

    The summary says that is not what the lawsuit is about. Surface was clearly not doing well in the first two quarters of its release (Q2, Q3) but MS didn't disclose this until Q4 when they took a $900M writeoff. I'm not sure what the rules are on reporting but I'm guessing the losses were just too large not to report. The lawsuit claims investors who bought stock in Q2 and Q3 were misled by this lack of information. MS does put into their financial statements a disclaimer about how poor sales may affect their overall revenue: "significant investments in new products and services that may not be profitable;" The litigants felt that was not enough. I don't think they have much of a case.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  7. Re:Boo Whoo! by spacepimp · · Score: 4, Insightful

    As much as I despise Ballmer, he is a bean counter/finance guy. I don't think you can lay all blame for all decisions in Win8 at his feet. The issue with Win8 is that what works about tablets: Security/simplicty/stability etc weeded out the bulk problems of users. Making Win8 a full OS forced onto tablets took away all of those and left behind the pains of legacy cruft. Now tablet users get to worry about Virus' and malware and services that conflict. New device same problems. Plus the added confusion of WinRT and the fact that you need to jump back and forth to a desktop mode (entirely schizophrenic in practice)

  8. Re:Shareholder lawsuits by nedlohs · · Score: 5, Informative

    Only if the company misled about the existence of the lawsuit.

    But because even microsoft isn't completely retarded you'll find their 10-K will always have something like:

    """
    We have claims and lawsuits against us that may result in adverse outcomes. We are subject to a variety of claims and lawsuits. Adverse outcomes in some or all of these claims may result in significant monetary damages or injunctive relief that could adversely affect our ability to conduct our business. The litigation and other claims are subject to inherent uncertainties and management’s view of these matters may change in the future. A material adverse impact on our financial statements also could occur for the period in which the effect of an unfavorable final outcome becomes probable and reasonably estimable.
    """

    in it.

  9. In theory, savers. In reality, probably lawyers by raymorris · · Score: 5, Interesting

    The complaint alleges that Microsoft's first quarter 2013 financial reports were false and misleading. Much of $900 million write down they acknowledged
    in the second quarter should have been included in the first quarter statements, they say. If it's true that Microsoft executives knew about the problem and
    concealed it in from the investors / potential investors (the owners of the company), that's unlawful, as it should be. That's a fraud on people trying to save
    for retirement.

    The lawyers will take half the money, so people who were victims of the fraud won't recoup their loss, but punishing fraudulent behavior may tend to
    discourage Microsoft and other companies from perpetrating similar lies in the future.

    Of course it'll be up to the judge or jury to decide if Microsoft actually did know about the problem by the end of March, in such a way that concealing it
    in the first quarter reports mislead investors.

  10. Re:Boo Whoo! by hawkinspeter · · Score: 3, Insightful

    We'll stop confusing the two Surface products when Microsoft give them different enough names to make a distinction.

    --
    You're a temporary arrangement of matter sliding towards oblivion in a cold, uncaring universe
  11. Limit Lawyer fees to the actual compensation by 140Mandak262Jamuna · · Score: 3, Interesting
    The problem with these class action lawsuits is that, it is mostly started by lawyers. If they win or settle, they first take out all their, "costs" which is highly inflated. Wish some of the class members would sue their own lawyers for malpractice when the costs are inflated, fraudulently. That is a different line. But then they take their fee of 30% or 40% of the total award, regardless of how much is actually distributed to the claimants.

    If the lawyer fees are limited to 30% of the amount actually distributed to the claimants, it would go a long way in creating an incentive for the lawyers to actually make sure the claimants get some money. Right now, once the settlement is done, they lawyers collect all their money and send a form letter to claimants and move on to the next target.

    I think we should make lawyers subject to malpractice laws too when they usurp the right to represent a class of claimants. Due diligence in locating all possible claimants to the class, making sure they all get due compensation, making sure the costs are not inflated etc all should come under malpractice provisions. If the lawyers screw up, the claimants should be able to sue them for malpractice.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  12. Re:Boo Whoo! by bored · · Score: 3, Interesting

    The first tablets ran windows 95, and were powered by Pentiums.

    Actually, somewhere around 93/94 time-frame the company I worked for was looking for a device for our customers to use as a carry around input device. I remember one of the devices we considered was a windows 3.1 based "tablet" computer, although I think it was called a "pen" computer back then.

    I sort of wish I still had the thing, because it would be good for a laugh now. It was about the size of a laptop (in other words it was about two-three inches thick) and was just a rectangular box with a (12" maybe) touch screen on one side. IIRC it had a floppy and assorted ports arranged around it.

    The handwriting recognition was a PITA though. You tapped where you wanted to input text and it popped up a little dialog with a grid (like some paper forms a few years ago) and you were expected to write one letter per box and it would generate the letter it thought you entered below it.

    Of the 3 or 4 of us that tired to use it, none of us could get a reasonable recognition rate out of the thing. I think we ended up trying to use it with one of the accessibility keyboards on screen. That by itself was a PITA, but for a device intended to be used while standing up/walking around it was impossible. Holding it in a position with one arm while entering data with the other got tiring really quickly. Probably, because it weighted something like 10 lbs.

    In the end I think we ended up using a little calculator sized device with a keyboard. It wasn't great but you could hold it with two hands and type with your thumbs at a pretty decent rate.

    BTW: I think it was a 486, and poking around on google I noticed that "Windows for Pen Computing" which is what it was running was released in 1991, a few years before we were trying to use it.

  13. Re:Boo Whoo! by jellomizer · · Score: 4, Insightful

    It is very hard to see what technologies make it and what doesn't.
    Usually you get the following factors I call it the 6P(mostly).
    Price
    Performance
    Power
    Portability
    Programs
    (Ph/F)eatures

    Now at any given time there is a demand for some balance of these, however it isn't usually sure where the sweet spot is as it can change.

    Price, sure the lesser the better... However if you are selling these things you want to make as much money as possible per unit, People are willing to spend so much for something until it becomes too big of desion and will need to weigh the other 5 P's

    Performance, Yeah we want the fastest, but how much is that going to cost, and do we really need it to be fast for our use for it.

    Power, how long will the battery last, will it affect its portability.

    Portability, how small and light is it. Is is rugged enough for my daily use, does it have the Features that will allow me to be portable with it, does it look good to have on my person...

    Programs, like features, however you can add your own. How good are the programs available, how many of them are their.

    Features, what does it do what doesn't it do. Can I live with what it doesn't do.

    Now different stuff has a different balance of this stuff. I have a crossover Lenovo thinkpad laptop/tablet. I have gained in Performance, Features, and Programs, but I lost out portability, power, and price. But I like it, because it fits my needs.

    However we really don't know what the people want until it is out. You can have as many checks to see if people like it as you want. But you will never know until it is released.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  14. Misled? by PPH · · Score: 4, Funny

    investors who purchased stock during Q2 and Q3

    Investors didn't know RT was going to be a dog by this time? What's the matter with them? Don't they read Slashdot?

    --
    Have gnu, will travel.
  15. There's fraud and then there are MBAs by EmperorOfCanada · · Score: 3, Insightful

    There's fraud and then there is the usual behavior of MBAs. Microsoft is clearly a company run by MBAs and not the original engineering types. With engineering types deceitful behavior would not be expected and thus would be unexpectedly fraudulent. But with MBAs they will twist any statistic until it bleeds thinking that if they can spreadsheet it then it becomes reality.

    This creates many amusing situations such as MBA types issuing Mortgage backed bonds based on mortgages issued to people with such bad credit that they usually missed their very first mortgage payment. It is the typical MBA's difficult relationship with the truth that resulted in GAAP (Generally Accepted Accounting Practices) limiting their truth distorting ways.

    So any investor that invests in an MBA dominated company should know that they are dealing with a den of thieves who have degenerated into Bottom Line dominated monsters. So the only change that I would ask is that stock ticker symbols come with a super-script that tells you what percentage of the upper management has an MBA. (or used to be in real-estate / used car sales)