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Parallels Update Installs Unrelated Daemon Without Permission

Posted by timothy on from the better-or-worse-than-unwanted-toolbars? dept.

Calibax writes "Parallels recently released version 9 of Parallels Desktop, their popular hypervisor application for Mac. They also released a new product named Parallels Access that offers access to Windows applications from an iPad for $80 per year. Access has received less than stellar reviews. When a user upgrades Parallels Desktop, he is asked if he wants a free six-month subscription to Parallels Access. Even if he says no, the product is installed on his system and the application is started each time the system is rebooted. It is installed with ancillary files scattered around several directories in the system and Parallels has not supplied an uninstaller or listed the steps to fully uninstall the application, despite a number of requests. In other words, Parallels has decided it's a good idea to silently install a difficult to remove daemon application on the system, even if the user has explicitly stated they do not want it. They have not provided an uninstaller or a list of files installed or instructions on how to remove the application files. These are scattered to at least four Mac OS X OS system level directories."

4 of 170 comments (clear)

  1. Wow! by tysonedwards · · Score: 5, Funny

    Holy Department of Redundancy Department, Batman!

    --
    Thirty four characters live here.
  2. No kidding! by Anonymous Coward · · Score: 5, Funny

    TFS rants in circles, and the subject of the complaint is a product named "Parallels"?

    My head hurts.

  3. Re:Lost a customer by drinkypoo · · Score: 5, Funny

    Why not just use VirtualBox? Or are you not touching that due to Oracle having their fingers in it?

    I've used it, but as MightyYar says, it doesn't do as much as VMWare Fusion or Parallels on the Mac. It 3D support, for instance, still leaves a lot to be desired.

    Yeah, like 3D, or support.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  4. Re:Good to know by Khyber · · Score: 3, Funny

    1.Upgrade to 9.

    2.Tell the fucking installer to not install that extraneous software on your system.

    3.Sue the shit out of Parallels for unauthorized access/violation of the CFAA.

    4.????

    5.PROFIT!!!!

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.