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Parallels Update Installs Unrelated Daemon Without Permission
Calibax writes "Parallels recently released version 9 of Parallels Desktop, their popular hypervisor application for Mac. They also released a new product named Parallels Access that offers access to Windows applications from an iPad for $80 per year. Access has received less than stellar reviews. When a user upgrades Parallels Desktop, he is asked if he wants a free six-month subscription to Parallels Access. Even if he says no, the product is installed on his system and the application is started each time the system is rebooted. It is installed with ancillary files scattered around several directories in the system and Parallels has not supplied an uninstaller or listed the steps to fully uninstall the application, despite a number of requests. In other words, Parallels has decided it's a good idea to silently install a difficult to remove daemon application on the system, even if the user has explicitly stated they do not want it. They have not provided an uninstaller or a list of files installed or instructions on how to remove the application files. These are scattered to at least four Mac OS X OS system level directories."
Holy Department of Redundancy Department, Batman!
Thirty four characters live here.
I've been using Parallels Desktop for several versions now but I won't be 'upgrading' to version 9 until this is resolved. Up to now, Parallels has been a great product.
Do what thou wilt shall be the whole of the Law - Aleister Crowley
I've been using Parallels over VMWare Fusion for a few years now (there has been some good bundle pricing on it, and there were some features it had that VMWare lacked at the time when I was deciding, though I don't recall what those were now).
Unless this turns out to be a tempest in a teacup or otherwise invented or overblown, I won't be doing that anymore, and VMWare will have gained back a customer.
Dan Aris
Fun. Free. Online. RPG. BattleMaster.
TFS rants in circles, and the subject of the complaint is a product named "Parallels"?
My head hurts.
The most important part: what this daemon does is allowing remove access to the computer, through Parallels' servers, using closed source code on both sides. Let's see, is there anything nefarious possible?
The creatures outside looked from Alt-Right to Antifa; but already it was impossible to say which was which.
When you decline to install something you expect that it doesn't get installed. Parallels is going to burn a lot of trust by pulling this stunt. The cost of acquiring their customers has certainly got to exceed the profit from people who decide that they will change their mind and want to run this software anyways.
At a bare minimum they need to start by building a package that will remove all traces post haste for the anyone that wants it. For people that don't want to run the package explicit instructions need to be made available about how to completely remove this. Any number of companies have screwed up royally before this, those that are still respected are the ones that instituted proper damage control.
Well, you guessed wrong, because this article is about the Parallels Desktop Software for Macs that is installing the unwanted parts.
Funny enough, a software like Parallels Desktop needs such low-level access to the system that it would most certainly be prohibited from being approved into the Mac App Store. Apple is pretty strict about what kind of low-level access its App Store apps are allowed and where they can install their stuff.
So if the user would have stayed inside the walled garden, he would actually be safe from this particular threat.
I do not want to say that the walled garden is flawless or does not have some significant problems, but your guess is really simply wrong in this case.
Your first link is not the app store, though. That would be the online Apple Store, you know like Amazon.com? The one that actually has some brick-and-mortar cousins? With the Macs standing around and the Genius Bar? Sorta like Best Buy, but Apple-specific?
And, also that is definitely not for download, because, you know there is a shipping estimate there? And the first picture actually shows you the physical box the software is shipping in?
Besides, that box also contains the old version 8 which does not have the obnoxious behavior written about here. That one is new for version 9, which is not in your link.
Parallels is NOT sold in the AppStore. It's installed via a custom stand-alone installer.
Of course it is...
You do realize that's not the App store, but Apple's store where they ship you a box with the software?
Ah, the advantages of OSX. No "ancillary files scattered" all around the system when you install something. Remember when all you had to do to uninstall a Mac app was drag it to the Trash?
But the most unsettling part of this is the fact that Parallels had to know they would be found out, and went ahead anyway. When a company gets caught with its pants down, at least there's an indication that they realize there was something wrong with their behavior. This is much worse, because they just didn't care what you think.
You are welcome on my lawn.