Slashdot Mirror


Windows RT 8.1 Update Pulled From Windows Store

UnknowingFool writes "After reports of update problems including bricking of some devices, Microsoft has pulled the 8.1 update for RT from their store while they investigate. 'Microsoft is investigating a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1. As a result, we have temporarily removed the Windows RT 8.1 update from the Windows Store. We are working to resolve the situation as quickly as possible and apologize for any inconvenience. We will provide updates as they become available.' While update problems are not new to software, could this be a consequence of Microsoft not releasing 8.1 RTM to developers? Developers may have experienced problems earlier and alerted Microsoft before it went live."

36 of 178 comments (clear)

  1. Microsoft needs to stop fucking up the PC by Anonymous Coward · · Score: 3, Insightful

    Seriously, the PC is important, and Microsoft is killing the platform. The universal computer is what drives innovation, not the consumer machines that Apple and Google are selling.

    1. Re:Microsoft needs to stop fucking up the PC by binarylarry · · Score: 2

      Are they killing the platform or opening the door so it can be freed?

      --
      Mod me down, my New Earth Global Warmingist friends!
  2. serves them right by hjf · · Score: 5, Funny

    Serves them right. Microsoft should have learn already that the way to release stuff is to put a BETA label in it, like Google does with everything else. Service unavailable? BETA! Unexpected error? BETA! Lost all your data? BETA!

    Beta is a blanket term for "we can charge for this but if it breaks it's not our fault".

    Come on, MS. You're lagging behind.

    1. Re:serves them right by asmkm22 · · Score: 3, Insightful

      This should be modded "Insightful" not "Funny."

    2. Re:serves them right by bmo · · Score: 2

      "Along with the standard computer warranty agreement which said that if the machine 1) didn't work, 2) didn't do what the expensive advertisements said, 3) electrocuted the immediate neighborhood, 4) and in fact failed entirely to be inside the expensive box when you opened it, this was expressly, absolutely, implicitly and in no event the fault or responsibility of the manufacturer, that the purchaser should consider himself lucky to be allowed to give his money to the manufacturer, and that any attempt to treat what had just been paid for as the purchaser's own property would result in the attentions of serious men with menacing briefcases and very thin watches. Crowley had been extremely impressed with the warranties offered by the computer industry, and had in fact sent a bundle Below to the department that drew up the Immortal Soul agreements, with a yellow memo form attached just saying: "Learn, guys."

      -Good Omens by Terry Pratchett.

      --
      BMO

  3. Another one by Anonymous Coward · · Score: 5, Informative

    There is also a widespread issue with updating to 8.1 failing with a 0xC1900101 - 0x40017 error on PCs.

    1. Re:Another one by Skythe · · Score: 3, Interesting

      I believe this was the error I was having. Solution: unplug my USB mouse before installing. Welcome to 1997.

  4. Re:They Just Can't Catch a Break by justthinkit · · Score: 4, Insightful
    Yes, sure, it is all about not catching a break.
    .

    How about this? No one wants to use an RT, even to test it. Sure it gets tested by QA people, but no one wants to use it all day every day, trying to get useful work done. So an update is sent out the door with little to no real world testing.

    RT is clearly a brand of dog food no dog wants to eat.

    --
    I come here for the love
  5. Bricking? by cyberjock1980 · · Score: 3, Insightful

    It's bricking when it cannot be fixed. This can, hence the article summary is wrong. Wake up editors!

    1. Re:Bricking? by Mondor · · Score: 4, Insightful

      Ordinary users can't revive the dead tablet, even if it only fails to load the touchscreen drivers. Tablet becomes the photo frame, showing the log in screen. Unless other drivers failed as well, or tablet is asking to navigate to skydrive to get the bitlocker key, but you don't have any other computer. Besides, the on-screen keyboard doesn't function, so you can't enter it.

      Yes, you can get over some problems with Windows 8 tablet if you have USB hub, flash drive, ISO image of Windows 8, USB keyboard and mouse... But I am talking about ordinary users, not geeks.

    2. Re:Bricking? by sjames · · Score: 3, Informative

      Bricking means it can't be revived by ordinary measures. Most bricks can be fixed with JTAG or a soldering iron, but they're still considered bricked.

    3. Re:Bricking? by MightyMartian · · Score: 2

      1. Find receipt.
      2. Return to store where it was purchased.
      3. Demand refund.
      4. Buy iPad or Android tablet.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
  6. Windows by 0123456 · · Score: 3, Funny

    There are a ton of people complaining about things no longer working after the 8.1 'upgrade'. Thank God I run a nice, reliable operating system like Linux instead of this crap that breaks machines every time you try to upgrade.

  7. Of course by Murdoch5 · · Score: 2

    I'm so glad that oracle pointed out the flaws of open source! I would hate to think of bad code stemming from proprietary ideologies.

  8. Re:On the other hand by binarylarry · · Score: 5, Funny

    Except, unfortunately for you, it's still a Surface Pro.

    --
    Mod me down, my New Earth Global Warmingist friends!
  9. Only one thing broken so far... by madmarcel · · Score: 4, Informative

    Upgraded my laptop the day the update became available in the store...have only noticed two odd things so far:

    VLC is dead. Crashes immediately, then gives error about failing to send an error report. Yay. Uninstalling and reinstalling made no difference. Double yay.

    Pictures used for wallpaper, screensaver, login screens, etc changed after reboot. Bizarre, but easily fixed.
    I should note that I had to google how to change some of these back to original settings, as not all of these are changed from control panel. and the actual
    setting I was looking for is hiding behind a GUI element that doesn't look clickable. That annoyed me more than anything else.

  10. Re:On the other hand by olsmeister · · Score: 5, Funny

    My Surface Pro (not RT) update went swimmingly.

    Its faster than it was before. Oddly, I now have two voice recorder apps. ? But everything I previously had on the machine works perfectly.

    Apparently the update inadvertently exposed the previously hidden voice recorder app placed there by the NSA. Oops!

  11. Re:They Just Can't Catch a Break by man_of_mr_e · · Score: 3, Insightful

    Yeah, especially since MS *DID* in fact release 8.1 RTM to developers early. So the question posed in the article is based on a false premise.

  12. Re:On the other hand by icebike · · Score: 3, Interesting

    They did add quick access to the camera without unlocking the tablet. That had me indignant as hell when I touched the screen to unlock and saw me staring back at me with a surprised look on both our faces.

    Then I realized my fingers had accidentally swiped the wrong direction. Turned that off.

    --
    Sig Battery depleted. Reverting to safe mode.
  13. Re:On the other hand by lgw · · Score: 2

    The only problem with the Surface Pro is price - it's a fine tablet and actually has software, since it's easy to port normal Windows stuff. It's the RT that has the limited system library, and so only new apps.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  14. Who could have predicted by Horshu · · Score: 2

    Running the Apple walled garden model against a variety of hardware, and your rapid updates brick some of the models. Shocked - SHOCKED - that there's gambling going on in this establishment.

  15. Re:Obligatory by mcgrew · · Score: 2

    Several of the nine affected customers were disappointed.

    Get an account, that was funny but the mods never saw it.

  16. Re:On the other hand by Opportunist · · Score: 2

    What? That's you?

    Call Microsoft and tell them that you're that guy where the update worked! I bet they want to hear that there actually is someone.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  17. Re:On the other hand by icebike · · Score: 3, Insightful

    I love that feature on Android, though.

    Me too. I use it ALL the time.
    But I refuse to participate in that duchebaggery of being seen in public holding up a tablet to take pictures. :-O

    --
    Sig Battery depleted. Reverting to safe mode.
  18. Re:Obligatory by Opportunist · · Score: 2

    What? Every single customer of that thing was affected? Wowie...

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  19. Re:They Just Can't Catch a Break by RMingin · · Score: 3, Insightful

    Not forced, no. I recall Ballmer throwing a minor shitfit a few years back when he walked around the MS office campus and noticed that EVERYONE was using an iPhone.

    Of course, right after that he bought Nokia and forced WinPho8 down the world's collective throats, so it may have changed since, but it's likely that it's encouraged but not required.

    --
    The preceding comment is my own, and in no way construes an opinon of the Emperor of Mankind.
  20. Re:They Just Can't Catch a Break by RMingin · · Score: 5, Insightful

    I have. It reminded me a lot of my first generation iPad when I got it. Potential maybe, but stifled by lack of non-basic apps that people want to use. Apple got through that stage by being the only serious players in the market. MS is going up against two deeply-entrenched and not-deeply-retarded adversaries, I don't see it working out as smoothly.

    --
    The preceding comment is my own, and in no way construes an opinon of the Emperor of Mankind.
  21. Re:On the other hand by Joe+U · · Score: 4, Informative

    Faster? Cite a reference maybe?

    He's talking about the Pro. Which has a Core I5 w/ Intel HD 4000.

    In simple terms, it's faster. If you want to get detailed, it's much faster.

  22. Re:On the other hand by icebike · · Score: 4, Informative

    I just gave you a reference.
    My Surface Pro is Faster than MY 10 Inch Android Tablet. (Acer A700.)
    It might not be faster than yours.

    Boots faster. Sub 6 seconds from power off to login ready.
    Loads Google Chrome Faster. Switches apps faster.
    Runs Vmware.
    Runs Linux and FreeBSD inside of VMware virtual machines.
    My day job still requires windows. It runs all my compilers, linker and debugger, etc.

    Go try one out at a nearby Mall or something, instead of beating me up.
    I was a doubter too. Played with one at the Microsoft Keosk for 15 minutes. They even let me install software (Visual Studio).
    I ran some tests, and slapped down my credit card. I never even looked at the RT units.
    You can dis this machine just because its windows (if that't your game), But as a Windows machine, its a pretty sweet package.
    Its a full 64bit WinTel machine.

    --
    Sig Battery depleted. Reverting to safe mode.
  23. Re:They Just Can't Catch a Break by RMingin · · Score: 2

    I'm sorry, I was excessively brief so as to be approachable while still somewhat informative.

    Balmer had his shitfit several years ago, as I'd pointed out. Around that same time, WinPhone went from being a second class citizen to being a major focus again. More recently, Microsoft flat out bought Nokia. That better?

    Personally, I think MS bought Nokia in order to continue the current WinPho or Bust plan, which seems to be trending strongly towards "or Bust". The Nokia stockholders seemed not to care as long as it meant a payout. MS needed that "partnership" to continue, in the worst way.

    Disclaimer: I hate all cell phones and wish they'd go away. If that makes me an MS-hating troll, clearly you haven't read my other posts, where I more clearly lay out my reasons for disliking Microsoft. Their meddling in the cell phone market ain't it.

    --
    The preceding comment is my own, and in no way construes an opinon of the Emperor of Mankind.
  24. Re:They Just Can't Catch a Break by hairyfeet · · Score: 3, Insightful

    This is something I've argued for years, every MSFT victory? Was preceded by "and then the other guy did something REALLY dumb", from the owner of CP/M blowing off IBM to go flying to BeOS choosing to start out on an ultra nice AT&T "Hobbit" CPU it has ALWAYS been "and then the other guy did something REALLY dumb. What happens when the other guy doesn't politely shoot themselves in the face? Zune, Kin,Sidekick, WinRT, one bad move after another.

    --
    ACs don't waste your time replying, your posts are never seen by me.
  25. Re:They Just Can't Catch a Break by lxs · · Score: 4, Funny

    The update went fine for me as well. My machine got bricked but it's a massive improvement over having to use Windows 8.

  26. Re:On the other hand by symbolset · · Score: 4, Interesting

    OK, if you've been reading /. more than a few weeks you know I'm not a Microsoft fan. I'm not their defender generally. But Ivy Bridge wasn't available when the Surface Pro was being designed or launched. This one specific thing is not their fault.

    They get no pass from me on the horrid UI, the update debacle on their own device, the marketing that will stand for all time as how not to do it, not doing a wide beta and all that. But I cannot blame them for not including components that were not available. We expect ridiculously swift time to market, but it is unfair to demand time travel.

    --
    Help stamp out iliturcy.
  27. Re:On the other hand by gl4ss · · Score: 3, Informative

    why all this surface pro-pro talk on a story about surface RT?

    surface rt is the whole reason while I find it hard to recommend surface pro to anyone since they might go and buy rt.

    --
    world was created 5 seconds before this post as it is.
  28. Re:THE SIGNS OF THINGS TO COME by hawkinspeter · · Score: 2

    Since reading your post, I'm now going to rename any "Caps Lock" button as the "CRAZY" button. Any post that has seemingly random sections of capitalisations always looks like it's been written by a strung-up meth-head.

    --
    You're a temporary arrangement of matter sliding towards oblivion in a cold, uncaring universe
  29. Did not have access? by Clirion · · Score: 3, Informative

    While normally I would look at this, it seems that I had early access from the Windows 8.1 Preview that was loaded on my RT device for 2 months before I did a refresh back to Win8RT OS. The device got constant updates to keep it within striking distance of RTM. I am thinking that it was not the lack of "Windows 8.1 RTM" for a RT device that casued the issue.