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How Big Data Is Destroying the US Healthcare System

KindMind writes "Robert Cringely writes on the idea that technological advances have changed the health care system, and not for the better. The idea is that companies now rate individuals instead of groups, and so move to a mode of simply avoiding policies that might lose money, instead of the traditional way that insurance costs were spread over a group. From the article: 'Then in the 1990s something happened: the cost of computing came down to the point where it was cost-effective to calculate likely health outcomes on an individual basis. This moved the health insurance business from being based on setting rates to denying coverage. In the U.S. the health insurance business model switched from covering as many people as possible to covering as few people as possible — selling insurance only to healthy people who didn't much need the healthcare system.'"

21 of 507 comments (clear)

  1. As an Asshole, I support this by Anonymous Coward · · Score: 5, Funny

    Insurance companies can do what they like - who are we to tell them what policies they can and cannot agree to? Furthermore, by keeping the future-sick out of the pool, they lower costs for the patriotically healthy.

    Down with Statism! Towards a Individualist Future for All!

    1. Re:As an Asshole, I support this by riverat1 · · Score: 5, Insightful

      Yep, that's why we should have a single payer system of health care coverage. The hell with the insurance company middle men.

    2. Re:As an Asshole, I support this by RabidReindeer · · Score: 5, Insightful

      This is the difference between Insurance and Insurance Companies.

      Insurance is a bet between the insurer and the insured that the insured will not need to cash in. By setting appropriate odds, the insured pays less for benefits than if he/she covered them directly and the insurer makes a profit.

      This scheme can be extended in 2 ways. First, the insurer can take some of the premiums and invest them, insuring more profit, since the invested money helps reduce the amount of reserve cash that has to be held in order to meet obligations.

      The second way to extend this is to broaden the pool. Take lots of people. It's possible to compute over a statistical population how many people will cash in and set rates, reserves, and investments accordingly. This is what actuaries are for. You also deepen this pool by extending it through time, since the claims rates for many insurable conditions vary with age.

      That was the original idea. Insurance companies were early and enthusiastic adopters of computer technology since computers helped with the bookkeeping of the large pools of insured people as well as being able to assist with actuarial computations.

      More recently, however, 2 things have distorted that plan. One the one hand, advances in technology have skewed the original actuarial computations. Car crashes are more survivable, cancer isn't a guaranteed death sentence, and so forth. You have people paying in longer, but the expense of the payouts has also risen, and the likelihood that multiple payout events later in an otherwise curtailed life will occur likewise.

      The other distortion has been that really cheap computing has led to the development of sophisticated data mining. This, in turn has led to the processes of "cherry picking" (favoring those who will pay in but not make a claim) and "lemon dropping" (dropping the policies of people most likely to prove unprofitable). All of which makes the process more efficient.

      The problem is, this efficiency is gained at the expense of one of the primary benefits originally accorded to organized insurance. The pools become shallower and narrower. The insurance companies get more profit, but the outliers in the insured base pay for it. The more likely you are to truly need insurance, the less likely you'll get it. If not from outright denial, simply because in order to support these extra profits, you'll pay a higher premium rate. If you can afford it at all.

    3. Re:As an Asshole, I support this by geminidomino · · Score: 5, Insightful

      "Inelastic demand."

      A "free market" (supposedly) works by normalizing prices to the point where profit is maximized and no higher.

      In the case of "healthcare," the good for sale is "not dying", so a moment's consideration should be all it takes to realize why it is entirely a sellers' market.

  2. Sounds like a problem... by SeaFox · · Score: 5, Insightful

    That will require a government solution. Either laws preventing health insurance companies from turning down coverage on individuals in that manner, or an actual heath care system for all and an end to regular private insurance.

    Or we can go full capitalist and just get rid of health insurance, then the cost of heathcare will have no choice but come down because almost no one will be able to afford the service (causing the providers to go out of business).

    1. Re:Sounds like a problem... by Impy+the+Impiuos+Imp · · Score: 5, Informative

      Before people go apoplectic keep in mind the concept of medical tourism, where people go overseas to places like India for heart or other major surgeries for ten cents on the dollar or less, with success rates that are only marginally worse than that in the US.

      There's more to competition than just nominal competitors. Hampering, even due to well-meaning regulations, transparently occurs, and to our detriment.

      Go watch the Tucker film, about the guy trying to start a competitor to the big car companies in the 1950s. The big companies used every manner of regulation, requiring expensive development and lawyers and nitpicking, just to satisfy, and used it to effectively bar entry into the market.

      All done 100% "in the name of the people's safety".

      Fair enough, if you still wanna defend utterly massive regulation, but you pay for it in increased costs. Apparently about 5-10x in increased costs in medicine in the US.

      --
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    2. Re:Sounds like a problem... by L4m3rthanyou · · Score: 5, Insightful

      I'm generally not a "government solutions" kind of person, but I do wonder how private insurance is allowed to exist for essential things like health care. How does the profit motive not create an inherent, unethical conflict of interest?

      Also, insurance spreads risk and expense over a pool of policy holders. Pretty much everyone needs health care. Coverage-wise, it would seem like one large, central pool would be the best case. And, if the insurer isn't out to make money, it could instead focus on, say, reducing premiums.

      --
      One of these days, I'm going to cut you into little pieces.
    3. Re:Sounds like a problem... by Moryath · · Score: 5, Insightful

      That's why in sane countries they've gone Single Payer, as opposed to the USA which is run by lunatics who still think laissez-faire anarcho-libertarian economic theory does anything but cause monopolism and boom/bust depression cycles.

    4. Re:Sounds like a problem... by sailingmishap · · Score: 5, Interesting

      I'm generally not a "government solutions" kind of person, but I do wonder how private insurance is allowed to exist for essential things like health care.

      How is essential defined here? Which of the following goods and services are essential?

      • insulin for a diabetic
      • acetaminophen for someone with a broken arm
      • acetaminophen for a child with muscle pains
      • a refrigerator at home to prevent food spoilage
      • hospice for a terminally ill patient
      • a liver transplant
      • a sex-change operation
      • a mammogram for a 55-year-old
      • a mammogram for a 16-year-old
      • genetic testing for Huntington's
      • jaw surgery to eliminate TMJ
      • a high-quality mattress
      • a quadruple bypass
      • a gastric bypass
      • cholesterol-lowering drugs
      • anxiety-reducing drugs
      • an electric toothbrush
      • sex
      • setting a broken leg

      Every single one of these things could save lives or drastically improve one's quality of life. Some of these are commercially available, some are available in hospitals, some are neither. Is it the presence of a doctor that turns some of these things into "essentials" and others into goods? Which of these should we allow profits on? If a government system does not cover any of these things, is it unethical?

      If profits are unethical, should we allow profits on anything? Why?

      I know this is a smarmy post—I'm not trolling, honestly. But I find people come into these conversations with a pre-existing mental framework that "health = essential" and therefore "profiting on health is unethical" without much exploration. Not everything offered in the health care industry is essential or life-saving, and many goods and services which are absolutely essential and life-saving are offered privately with no objections from anybody (e.g., refrigerators). What makes "health care" exist outside of the framework of goods and services in general? Most health care spending is dedicated to gradually improving quality of life, not saving people from axe wounds. If allowing profit and unrestricted competition is a bad way to improve people's quality of life, why are we even talking about health? Shouldn't we jump to the conclusion that anything that improves people's lives should be strictly non-profit and centrally planned?

    5. Re:Sounds like a problem... by Herder+Of+Code · · Score: 5, Insightful

      I prefer Canada long term plan :) Sorry, being Canadian I find all the hand wringing about government run health care in the states hilarious. Just do the switch like we did back then, no half measure, no bullshit, you just pull the plug on the whole private insurance thing and send them a thank you note for all their effort.

    6. Re:Sounds like a problem... by pyro_peter_911 · · Score: 5, Insightful
      But what if the proper cost of that pill actually is $100? (Or, for that matter, $1,000,000) Are you and I, by sole virtue of being citizens entitled to that life saving pill, regardless of the cost?

      This is a struggle for me. It seems reasonable to me that there should be access to basic medical care for all citizens with as little standing in the way of this care as possible. No one should die from Dysentery in the United States. On the other hand, if Pyro_Peter's Nuclear Anti-cancer Medicines, Inc. spends $10,000 to make each Fermium Armed Genetically Tailored Smart Bomb Anti-Cancer Pill then I completely understand that if we want more FAGTSBAC Pills (*whew* that was close to being a really baaaad acronym) then Pyro_Peter's Nuke Pills, Inc. must charge more than $10,000 for that pill.

      I think the tough part here is that the line for "reasonable access to basic care" is in different places for different societies. I'd also be concerned that the act of drawing that line would be sufficient force to prevent it from naturally rising with time. What if that line was drawn in the 1920's US? Where would medicine be today? Would we have some metric like the Consumer Price Index but for medical care to keep moving that line up?

      Finally, and I know this is diverging from the actual topic of this thread, it is clear to me that your right to health care is a different sort of right than your right to free speech or your right to be free from unreasonable searches. No one else has to do anything for you to speak or for you to not be searched. Health care is different. Someone else has to do something for you to have a right to health care. What if they don't want to? Can you (or a government agent working on your behalf) compel someone else to provide you care?

      It is a complex issue and the more closely I look at it the more complex it seems to get.

      Peter

    7. Re:Sounds like a problem... by c0d3g33k · · Score: 5, Informative

      If you think the US is "laissez-faire anarcho-libertarian" you're stupider than you are a troll.

      Read Moryath's post again, Gothmolly.

      ... the USA which is run by lunatics who still think laissez-faire anarcho-libertarian economic theory does anything ...

      I suspect Moryath is quite aware of what the US really is, but is also aware that our elected representatives live in a fantasy world that reflects the reality they wish they could live in, not the reality they impose on those they "represent".

    8. Re:Sounds like a problem... by TapeCutter · · Score: 5, Informative

      Paying $100 per week is a price point that has become acceptable

      And that's the problem in a nutshell, Americans think it's acceptable to be ripped of by big business if the alternative is a government scheme has a that whiff of socialism about it.

      US/AU dollars have been close to parity for a while. Currently in Australia a single man on $100K/yr pays ~$30 for UHC, a family of four with a single bread winner on $50K/yr pays ~$15/pw. And yes we are near the top of the list for "health outcomes", in fact our hard working death panels would have to work overtime to kill the extra 20K people per year it would take to catch up with the US. And yes, the government encourages you to buy private insurance if you want first dibs on a private bed, plastic tits, etc. Private insurance won't buy you better doctors, nor will it get you to the front of the queue for anything except cosmetics and a private bed. Nobody pays more that $1200/yr for medicine, once you hit that limit they are free.

      For zero extra cost I get the same treatment anywhere in the EU should I fall ill while on vacation, as I did a few years back in the UK. I offered to pay the bill but the doctor just laughed and said - We have a deal with Australia to look after each other's citizens, it's only the silly Yanks who have to pay.

      --
      And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
    9. Re:Sounds like a problem... by chihowa · · Score: 5, Informative

      Long waits and second-tier care for the many, immediate boutique care for the few.

      As someone who's taught many pre-med students and has family who've taught med students, I'll take a moment to dispute that point.

      Almost all of the student's I've had whose primary interest was money and status were, without a doubt, the worst students in the class. They had no real interest in the subject matter and no passion for what they'd be expected to do. The idea of abandoning patients in need to give liposuction to old rich women is repulsive (in many ways) to genuinely passionate doctors. As long as normal doctors in a single payer system are making a decent salary, I would put my trust in them and not the greedy sociopaths that are so attracted to medicine today.

      If you look back though history, traveling quacks were always eager to feed upon the stupid rich. It still happens in our time, too. There is no shortage of witch doctors and alternative healers. Ask Jobs... he saw it firsthand and he could afford the best medicine we have to offer.

      --
      If you want a vision of the future, imagine a youtube comments section scrolling - forever.
  3. Insurance is not the health system... by ndykman · · Score: 5, Insightful

    It's to their credit that we as a culture see them as the gateway to health care, and they have done many, many things to insure that people don't interact directly with providers, but in the end, they are middlemen. Nothing more. They do not provide care. Doctors, nurses, clinics and hospitals do. And, given the current state of things, they have done nothing to control costs.

    Big Data isn't destroying the US health system. It's the lack of coverage, for-profit insurance protecting their margins by charging everyone more and more to do less and less, to deny payment (and therefore care) so that people get so sick that they lose their jobs and their coverage, passing on the burden to providers and taxpayers that, by law, can not deny essential care. It's a system that only pays up when absolutely necessary, that does not to help people stay off of the doctor's office.

    It's a culture that insists that chronic illness or disability is a moral failing and that it is the fault of the person for merely being ill. It's the insistence that health is a privilege, not a right. It's not some computing trend that insurance companies are using to discriminate. Insurance companies have been doing that forever.

  4. One advantage of Obamacare by surfdaddy · · Score: 5, Insightful

    The ability to deny coverage to higher risk individuals has been eliminated with Obamacare, and that's a good thing. If you are filthy rich you cover yourself. If you are poor you are covered by the government. If you were middle class and had some health condition you were screwed if you didn't have employer-based insurance. It didn't take much to be denied - things like macular degeneration or asthma or hyperthyroidism would deny you. One big sickness away from bankruptcy. In the richest country in the world.

  5. Re:Personalization by jc42 · · Score: 5, Insightful

    We'd better get used to things being more "personalized," this is what we're moving to.

    Various economic (and business) theorists have pointed out that this is part of a general pattern that's well understood: Insurance is based on spreading the cost of unpredictable events over a population, so that the victims of such events aren't bankrupt/homeless/dead/whatever if a disaster hits them. Insurance is basically a gambling game. If an event becomes predictable, insurance no longer works, since only those susceptible to a disaster will want insurance, but the insurance companies will refuse to sell policies to exactly those people.

    A classical textbook example is flood insurance. There are many cases where the probability of a disastrous flood event has become predictable. The people and companies in the high-risk area want insurance, but the price is so high that a policy will bankrupt them. Such "insurance" can then only be provided by the government, but in reality, it's more in the nature of planned disaster prevention/recovery than insurance.

    Various other theorists studying the medical field have been predicting that this will rapidly happen in medicine, too. Medical insurance made sense when most diseases were poorly understood, and it was impossible to predict with any accuracy who might be susceptible to which medial problems.

    But we are getting more knowledgeable about such things. Medical problems are becoming much more predictable in general, and many major medical tests have much better accuracy than a few decades ago. Again, the inevitable result is that insurance companies will get access to the information, and will refuse to sell coverage (or will price it at bankruptcy levels) to people whose tests predict imminent medical problems. Eventually, this will mean all of us. This is how insurance has always worked, and medical insurance is not significantly different.

    (Well, except for the fact that we know the exact probability that each of us will eventually have a major medical problem: 100% ;-)

    Insurance isn't medical care. it's what insurance always is: a way of spreading the cost around in an unpredictable world. It only helps if the problems are unpredictable, but don't hit everyone. Medical problems are becoming more predictable, so medical insurance is slowly becoming irrelevant and unworkable.

    In summary: The real problem here is using "insurance" to pay for health care. We don't need insurance; we need health care. As medical knowledge improves, the insurers will do what they always do: They'll collect premiums until just before you are likely to need something expensive, and then they'll refuse to renew your coverage. That's how their business works, when knowledge becomes available and the results of a gamble can be predicted. The "Free Market" system rewards companies that get good at this, and those that aren't as good go out of business.

    --
    Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  6. Not really by rsilvergun · · Score: 5, Insightful

    Any successful business man will tell you that there is such a thing as a customer you don't want. Ones that tie up your employees and resources are bad. It's only when you're selling commodities with a fixed price and a high turnover rate (Milk, eggs, oil, beer) that you can take all comers.

    At the risk of being modded troll, let me say that that's the trouble with Capitalism. The real world doesn't fit into it's principles and ideas. Health care is too complex and purchased too rarely to make Capitalism a good fit for acquiring it. The classic example is that it's tough to comparison shop on a heart transplant....

    --
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  7. Re:Everybody pays by davester666 · · Score: 5, Insightful

    No, looking at it from the outside [I'm not in/from the US, and rarely visit], the Republican's seems entirely against it because Obama is for it. They can only win if Obama and the Democrats lose. How it affects the American public is a distant second.

    For example, way back, the Democrats tried to start healthcare reform with "Lets start with the proposal John McCain publicly came forward with during his run for the Presidency." Republicans response "No".

    They are unable in any way, shape or form of publicly saying ANY aspect of the ACA is good, simply because it was put forward by a Democrat.

    --
    Sleep your way to a whiter smile...date a dentist!
  8. Re:Why the PPACA was necessary by Beezlebub33 · · Score: 5, Insightful

    Health insurance companies couldn't drop people when the customer gets sick prior to the ACA. The change is that they now can't deny coverage for previously existing conditions.

    Its good for some little guys, however its bad for the majority of little guys. Some people will get coverage who otherwise would not have. The rest of us will have higher premiums.

    That's pretty much the definition of insurance. Yes, you pay more than you likely would have to, but you don't get catastrophicaly screwed if you are 'that guy'. When you write 'the rest of us', you are assuming that you are the heathly person, and not the one with the previously existing condition. You don't know that. It might be true right now, but that could change tomorrow, based on some test or event.

    Further, your analysis assumese that the costs for a person without an existing condition just disappear. They don't. That person, who possibly can't get insurance, ends up in the hospital anyway, and then costs are shared by everybody else because your insurance pays for it in higher hospital costs. When you go to the hospital, it costs $100 rather than $50 because there is $50 added for uninsured people. It's even worse than that because it's a hidden cost. You don't know what percent of that $100 is cost of treatment and how much is overhead cost by uninsured. Better to have everybody covered, your insurance go up by a little and then the hospital costing $50.

    --
    The more people I meet, the better I like my dog.
  9. Re:Yeah, beacuse... by Daas · · Score: 5, Informative

    As a Canadian, here's the thing I don't get about the American "fear" of single-payer health care system : "Oh my god, the paperwork! And the bureaucrats that deny care!"

    Now here's how it works for a Canadian : You go see a doctor, you give them your single-payer card and... That's it. There's no additional charges or paperwork to fill out, no administrative useless bullcrap. Heck I got surgery done a few years back and all I had to do was to show up at the hospital on time and show them my little card. No cash needed, no bill, just care.