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Employee Morale Is Suffering At the NSA
Hugh Pickens DOT Com writes "Ellen Nakashima reports at the Washington Post that morale has taken a hit at the National Security Agency in the wake of controversy over the agency's surveillance activities and officials are dismayed that President Obama has not visited the agency to show his support. 'It is not clear whether or when Obama might travel the 23 miles up the Baltimore-Washington Parkway to visit Fort Meade, the NSA's headquarters in Maryland,' writes Nakashima, 'but agency employees are privately voicing frustration at what they perceive as White House ambivalence amid the pounding the agency has taken from critics.' Though Obama has asserted that the NSA's collection of virtually all Americans' phone records is lawful and has saved lives, the administration has not endorsed legislation that would codify it. And his recent statements suggest Obama thinks some of the NSA's activities should be constrained. 'The agency, from top to bottom, leadership to rank and file, feels that it is had no support from the White House even though it's been carrying out publicly approved intelligence missions,' says Joel Brenner, NSA inspector general from 2002 to 2006. 'They feel they've been hung out to dry, and they're right.' Former officials note how President George W. Bush paid a visit to the NSA in January 2006, in the wake of revelations by the New York Times that the agency engaged in a counterterrorism program of warrantless surveillance on U.S. soil beginning after the Sept. 11, 2001, terrorist attacks. 'Bush came out and spoke to the workforce, and the effect on morale was tremendous,' Brenner said. 'There's been nothing like that from this White House.' Morale is 'bad overall' says another former NSA official. 'It's become very public and very personal. Literally, neighbors are asking people, 'Why are you spying on Grandma?'"
I would say these are exactly the sorts of questions we should be asking, and they should be able to answer.
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Literally, neighbors are asking people, 'Why are you spying on Grandma?'
So, they're hoping that the public approval of the president will keep them from having to come up with an answer to that question?
I guess nothing alleviates the need for thoughtful introspection like a big pat on the head from the master.
If you want a vision of the future, imagine a youtube comments section scrolling - forever.
The problem is, no one has a clue what the NSA is doing. Even if they are the kind of people who would normally support spying for defense purposes, it's not even clear what defensive purposes the NSA is serving.
When Obama defends the NSA spying programs, he says, "If we're gonna do a good job preventing a terrorist attack in this country, a weapon of mass destruction getting on the New York subway system, et cetera, we do want to keep eyes on some bad actors."
OK, but that's not very convincing, especially when a few months ago Obama was saying the war on terror is over.
"First they came for the slanderers and i said nothing."
Violating the constitution SHOULD make you feel like shit.
Hint to NSA minions who want to redeem themselves: there is no apology more sincere than hara-kiri. Spill your guts, and we might forgive you.
-jcr
The only title of honor that a tyrant can grant is "Enemy of the State."
Sure, Obama should take the heat, and certainly he is standing up for them in my experience.
But it's hard to buy the narrative of NSA employees and leadership as innocent victims. They are following poilcy, but Obama doesn't personally design and approve all activities of the million person, trillion dollar executive branch. Much of their activity is of their own design and initiative.
They may be unhappy but they need to stop targeting it at someone else. They are responsible. Perhaps they should feel a little guilty that Snowdon was the only one with the nerve to act responsibly.
'It's become very public and very personal. Literally, neighbors are asking people, 'Why are you spying on Grandma?'"
Were they my neighbors, I would be asking the same thing.
Were they my friends, I would shun them.
Were they my significant other, I would leave them.
The notion in the USA that the minions are innocent and "just following orders" is ridiculous. Unless conscripted (which these people are not), they are as complicit as their masters. These people are damaging the USA in profound ways. They deserve it to be uncomfortable every step of the way.
I have a friend who got audited one time; the IRS found a minor problem and my friend simply offered to pay the penalty on the spot (it was very minor, like a couple hundred dollars for an improper deduction or something). The IRS auditor told him to sit down and shut up so that he could berate him. My friend wasn't going to have any of that and simply left the IRS office. He never heard from them again about the supposed improper deduction and wasn't asked to pay.
They are just biding their time until the penalties compound enough for them to simultaneously garnish his wages and seize his house.
Don't do bad shit, so you don't have to feel bad about it.
The bastards got caught, and the poor little dears are upset..
Fuck 'em.
Scruting the inscrutable for over 50 years.
You really think this is down to Obama. That if there was another suit in the Whitehouse things would be any different.
You really don't get it do you? You must have some strange notion that democracies are run on behalf of the people or something. In fact all political systems are an elite fucking over every one else. The different flavours of political system just define how the people choose who does the fucking over. And the intensity of the fucking over defines how often that choice is made.
The problem that the world faces is that the media conspires to hide the extent of the fucking over, and modern technology seeks to limit the peoples ability to make a choice.
They've been upset for a long time, about doing secret, unapproved missions. It's a snowden LEAK that make their discontent ... public knowledge.
Meh. I disagree - I think most NSA employees love that they get to do something really james-bond-ish, get a blank-check budget, and have essentially unlimited power over everyone else. There is no doubt a strong voyeuristic angle to the whole thing. They're also, by and large, getting paid obscene amounts of money.
I've met a number of people who work government jobs with clearances and they all act so goddamn smug about it, I've wanted to punch them in the mouth.
I think they were all quite happy nobody knew the power they had; they were "getting away with it." Now that we do, they're demoralized because they don't get to lord over us with the mystique. Plus, robbing the cookie jar isn't fun when everyone sees you do it.
Fuck 'em. I hope the place becomes a miserable place to work and the whole thing falls apart at the seams.
Please help metamoderate.
Senator Obama spent of all of 2007 lying his ass off. He has taken every single one of GWB's radical policies, and cemented them as the new normal. It is shocking to realize that we could have a president more cynical and abusive to American values than GWB was, but Obama proves we are just beginning to plumb those depths.
What changed under Obama? Nothing Good
Don't do bad shit, so you don't have to feel bad about it.
Disclaimer: I am writing this as someone who believes that the current US scope of electronic snooping is improperly controlled, far out of bounds, and wholly counterproductive.
From reading the comments here so far, I have come to realize that there is a major "culture gap" between the people who comment on Slashdot and those who work in places like the NSA, the US military, the police or other "authority" organizations. Being (apparently) one of the few people in the former category who also knows and admires friends in the latter category, I thought it might be useful to attempt to explain the cultural gap that otherwise prevents the two groups from understanding each other.
Most employed Americans - including nearly all Slashdotters - have a job. They may like it or hate it, but they fundamentally view themselves as free agents within an economy where their employer wants to get the most work out of them for the least money, and they want to get the most happiness for the least work. Employer/employee loyalty is not particularly important (except where it is grudgingly mandated through unions, which dulls the "free agent" concept as well). Work is what they do to provide for themselves and not their "calling."
Some employed Americans believe themselves instead to have a calling of national service, such as military personnel, or employees of other national-security related agencies. (A similar argument for a "calling" as employment could be made for teachers, firemen, police, community volunteers, etc.) They forego monetary or other opportunity in the belief that the work they are doing to serve their country is a "higher calling" that makes the trade-offs worthwhile. An important difference between "national service" callings vs. some others is an implicit understanding of a military-style discipline - the military does not work if the captain says "let's attack hill X" and the private decides to shoot at hill Y instead.
This is not an attempt to absolve "but I vas only taking orders, herr prosecutor!" behavior. These people still maintain an individual conscience and are willing to exercise it. But by and large, there is a trust that individual employees have (necessarily) only a limited view of the big picture, and the responsibility for figuring out what's right or wrong to do is being shouldered by the executive-level ranks who do actually have the big picture. (For example, you wouldn't want an individual CIA analyst to say "I won't put surveillance on this address" because it's a US address when they don't have the full picture that it's being used by a foreign agent.)
Far too long story short - NSA employees don't feel like their work is spying on Grandma. They think their work is very valuable, and it's spying on potential terrorists or otherwise giving the US political leadership all the data it needs about what is going on anywhere else in the world.. They are not going to spend their time reading up on every secret court ruling about what is or isn't kosher spying - most of them don't have access to all the information anyway! They feel hung out to dry because the senior government officials who they trusted to answer "is this OK?" said "yes" and then didn't back them up when an angry US and world public said, 'WTF?'"
You may agree, you may not agree. Apologies for any misrepresentations to the people I am speaking on behalf of. But I thought it might be useful for most Slashdotters to at least hear the thinking of the people on the "other side" and why it may not be a cut-and-dried issue.
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the NSA sent Grassley a letter with details of the 12 LOVEINT incidents it has uncovered since 2003.
The NSA self-reporting 12 incidents is like finding 12 cockroaches in your pantry. You know there are uncountably more scurrying around.
Except for one thing. The cockroaches aren't nearly as disgusting.
I hope you can also see the problem. Sure the best (those with honesty, integrity and loyalty to their country and fellow citizens and fortunately the brightest) but that will basically leave behind the sick perverts, psychopaths and the politically corrupt. Those are the ass hats that took the NSA down that route and they will be the only ones left. Now that is going to be a huge problem and pretty much the exact same problem that manifested at the CIA, where the best left leaving behind the corrupt who then privatised and contracted out intelligence services as retirement plans for themselves, billions blown on make believe for profit misinformation.
This directly fuelled a war with misinformation, where billions of dollars was siphoned off to ex-CIA now private contractors and major military industrial complex corporations. It is easy to guess what they new CIA will become, a blatant corporate intelligence service. With out honest people, it will become as bad as you can imagine.
Chaos - everything, everywhere, everywhen