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Smart Cars: Too Distracting?
Taco Cowboy writes "The vehicles we drive are getting smarter and smarter, as more and more gadgets are being crammed into them. But as those devices creep into the driving experience, they offer the driver an increasing number of displays to monitor. Thus, drivers are more distracted than ever. At the recent 'Connected Car Expo,' which was held in Los Angeles, panelists discussed how these smart car features can impair driving ability. For example, researchers led by Bruce Mehler at MIT revealed that drivers using voice command interfaces to control in-car navigation systems or USB-connected music devices can end up spending longer with their eyes off the road than those using conventional systems. You'd think being able to operate it by voice alone would be beneficial compared to older radio systems. (Tuning an older radio was used as a baseline task in these tests.) But according to Mehler, problems arise when the system needs clarification of what the driver wants, which often happens while they're trying to feed an address into a navigation system."
I dreamed of a custom computer system for my car. After just installing the video screen and audio system, I realized exactly that: you either drive or you manipulate the gadgetry. Let's put the intelligence where it belongs in a car: under the hood. Or go for a self driving car Google style.
One thing auto makers can do is bring back old-school dashboards with tactile buttons laid out in a distinct, logical way. My last two cars (a Peugeot and a Toyota) had this. Once you knew the layout of the dashboard, you could operate anything by feeling your way around, without ever taking your eyes off the road. My current car (a Volvo) has tactile buttons, but they are laid out in a grid, so it's harder to figure out what function it's for. The rental car I had the other day had a touch screen with the crappiest menu structure ever, operating anything on that required close attention and taking your eyes off the road. Not good.
If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
What's with all the anti-tech posts lately? We're supposed to be technology for technologies sake! Drive me to distraction, I want radar, a HUD, ten different kinds of TV, wireless internet, porn, inflatable sexbots
Let the mundanes worry about the safety crap.
If the system needs clarification and this requires the driver to inspect the screen, isn't that a problem with the implementation?
Clarification should be requested and should be given in voice alone.
Anything else defeats the purpose of the voice interface, doesn't it?
Some of the distraction I find in my "smart car" features are due to poor user experience--location of hard buttons, layouts on screen of information or touch buttons ,and quality of speech recognition. From the article:
It's the clarification that is the problem, not that it is voice activated (i.e. user experience). I find this with Siri when I'm driving (using built-in blue tooth to integrate it like a "smart" car function) when trying to listen to or respond to a text using voice. Approximately 1 out of 5 times Siri misunderstands a word and I have to change the message. This pulls my attention from driving and I usually give up and wait for a light to try again.
This is just one example. In dash systems need more work on user experience.
I love the sound of distortion in the morning -- webcommando
Many of these smart systems - such as entering a destination into the navigation system should be made to only work while the vehicle is stationary so as not to distract the driver. It makes sense to input the destination before starting the journey rather than 'on the go'.
It all comes down to user interface design. A good interface will grab you attention only when it has something important to say. And it will avoid false warnings. A lousy interface *is* distracting. So is an interface that screws up, by grabbing your attention with incorrect or irrelevant information.
Just as an example: my current car has a very distracting audible and visual warning when it detects ice on the road. The problem is: this warning delivers 99% false positives (in fact, it seems to be triggered simply by the thermometer crossing a temperature threshold (3C), in either direction). So - yes - it is a dangerous distraction. However, if the manufacturer had actually gotten it right, it would have been very valuable.
As far as issuing commands, it is really the same thing: poor design. Is the interface reliable enough that you can trust it to do what you say? Does it give positive confirmation, or leave you wondering?
Enjoy life! This is not a dress rehearsal.
smart cars, connected cars that is, are regular cars with more gadgets and gizmos. cars that check email, report weather, play pandora and such are a recent development of course, and not one i may add that many drivers care for. Some argue they exist as a marketing effort to spur millenials to purchase automobiles. As a millenial myself, and one with an automobile that gladly interfaces with my phone to play pandora radio, I can confirm the marketing effort is misplaced.
what executives and marketing C-levels dont understand is that boomers drove because it was still fun. gas was inexpensive, income was plentiful to afford a car and its upkeep, and the novelty of road trips was still something most americans found fascinating and entertaining. Gen Xers piled their kids into SUV's for the ego stroke and gas, while not expensive, was still relatively affordable but something else changed. Traffic was becoming universally abhorrent. the much adored culdesac street planning mandate from the sixties had snarled it for miles and government budgets began to resemble holocaust victims to such a degree that potholes capable of puncturing a tire became commonplace on most commutes. the Xers responded by buying larger SUV's like the H2 and turning up the 20 speaker stereo to drown out the din of the crumbling pavement on their way to the cube farm.
fast forward to the millenials of today. the economic collapse of 2008 has caused most governments to send their highway planning divisions packing as their budgets turn tits up. highways and byways now look more like Reuters photos of bombed out occupied zones. Gasoline is so expensive as to make a road trip a punchline, and traffic congestion models the zombie apocalypse flicks we've glued ourselves to for the last 5 years. whats worse is most of the millenials you see today are falling apart under the weight of their college loans and an average wage thats declined precipitously for 30 years under the guise of free market capitalism. "a new car" for most millenials is a used SUV from a gen-Xer who just had to sell it to make the mortgage gestapo leave them alone for another week. factoring its voraceous appetite for gas, its high mileage, and its mad-max driver, all we've scored is a time-bomb with eddie bauer seats. So lets address the C-levels now...you want to sell us a new, tiny car with lots of gizmos and great gas mileage for less than 20k and while we applaud the offering we still can barely afford, the roads still suck and the insurance is only slightly less expensive than our education loans. Thank you no, the idea smacks of stupidity.
I can take the bus for a fraction of the cost of owning a car. I dont care if it takes 45 minutes because I have a smart phone, or tablet. im connected to all my friends, including the one im going to meet up with for drinks and dinner. my phone will warn me about making my stop, and let me recharge the fare on my card while i leave the driving to a competent, qualified and much more seasoned bus driver. i dont have to pay insurance, worry about parking, fret about the cost of gas, or earn a ticket for speeding
to put it quite simply: stop trying to sell me a $30,000 iphone case with wheels.
Good people go to bed earlier.
The worst is the lack of tactile inputs on the console because everyone wants to look 'futuristic!'. You can't just reach over and turn the radio off because you can't find the knob w/o looking. It's dangerous, and stupid. Put the physical dials back.
I'm with most of the commenters here. We have a small fleet of company cars (5). We recently upgraded them as our existing vehicles, despite being 2008 models, were around 350k miles. Anyway, I evaluated a Ford Focus and hated it. The whole darn thing was a computer, or so it seemed. I want my employees focusing on the ROAD, not the vehicle gadgets. We ended up going with 2013 Honda Civics after my boss got involved because he's friends with the salesman. Even those are very sucky. The menu interfaces are total crap, make no sense, even to the point of feeling counterintuitive. The salesman I worked with kept touting "it's got Bluetooth, bluetooth, bluetooth" until he was practically blue in the face. I told him "Bluetooth whatever. How do I turn off all this shit?" He looked dumbfounded.
I don't need some distracting info graphic to tell me a door is open. If a car is smart enough to tell me a tire is low, tell me WHICH DAMN TIRE. And if I want to turn on the radio, let me turn a little dial in the middle of the front console area, not some generic plus-minus button on a steering wheel that does different things every time I touch it. Otherwise I end up being frustrated with the stupid thing and not focusing on driving safely.