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Headhunters Can't Tell Anything From Facebook Profiles

New submitter sfcat writes "Companies, headhunters and recruiters increasingly are using social media sites like Facebook to evaluate potential employees. Most of this is due to a 2012 paper from Northern Illinois Univ. that claimed that employee performance could be effectively evaluated from their social media profiles. Now a series of papers from other institutions reveal exactly the opposite result. 'Recruiter ratings of Facebook profiles correlate essentially zero with job performance,' write the researchers, led by Chad H. Van Iddekinge of FSU (abstract). Not only did the research show the ineffectiveness of using social media in evaluating potential employees, it also showed a measurable biases of the recruiters against minorities (African-American and Latino) and against men in general."

40 of 209 comments (clear)

  1. Color me shocked by RobinEggs · · Score: 5, Insightful

    So a profession with no psychology background can't successfully evaluate peoples' personal statements and associations as a proxy for their professional competence? They're failing to do what even actual psychologists struggle with?

    Wow. Who'd have seen that coming.

    1. Re:Color me shocked by Anonymous Coward · · Score: 5, Interesting

      Any employer basing its decision to hire me based on social network profiles is not an employer I'd like to have. I don't have a FB profile and I don't see a reason to start now. My current employer seems to agree. During the interview I was honest and upfront about it, even though they didn't ask I told them straight away "I know companies these days scour prospective emplyee social network profiles, but the thing is I'm not on FB, Twitter, Pinterest, Instagram, tumblr, whatever-it-is-the-site-of-the-day". Their responsa was "We have no interest in your private life".

      I do have a profile on Linkedin, which I update regularly, though. And by regularly I mean probably once a month, or so. The only other remotely social networking I do is flickr. I do have an account, which I use to share photos and discuss photography with other enthusiasts like myself.

    2. Re:Color me shocked by jones_supa · · Score: 2, Informative

      "I know companies these days scour prospective emplyee social network profiles, but the thing is I'm not on FB, Twitter, Pinterest, Instagram, tumblr, whatever-it-is-the-site-of-the-day". Their responsa was "We have no interest in your private life".

      Sounds like a good company.

    3. Re:Color me shocked by erikkemperman · · Score: 3, Interesting

      Same here, potential future employers are not going to find me on any social network. And if I were a recruiter, I'd probably consider having extensive profiles online a negative quality -- indicative of spending too much time posing and not enough actually working.

      --
      Gosh, thanks. That must be why the other ships call me Meatfucker -- GCU Grey Area (Eccentric)
    4. Re:Color me shocked by jareth-0205 · · Score: 5, Insightful

      And if I were a recruiter, I'd probably consider having extensive profiles online a negative quality -- indicative of spending too much time posing and not enough actually working.

      Yeah, those horrible employees that have evenings and weekends where they can do things other than working for you, how dare they.

      Stick with the simplest, what people do in their own time is their own concern.

    5. Re:Color me shocked by Lumpy · · Score: 4, Insightful

      It is because it has experienced management in place. The companies that have fresh Grads from Business Management colleges are the ones that have the fools that think that your facebook profile is important.

      The #1 problem with all companies in the past decade. Putting a snot nosed 20 somethings in a management position. I don't care if they have a PHD in something, they are stupid in regards to managing people. The ONLY way to learn how to manage people is by doing it and that takes time. Honestly Management age brackets should start at 35 years old as the YOUNGEST unless they prove themselves to be some kind of people management savant.

      Otherwise you get these idiotic ideas that digging into your employees personal life has any relevancy to their work life. I have worked places where these idiots out of college tried to make everyone post something positive about he company daily on their Facebook/etc as a part of your employment. They claimed it was for "morale boosting". It was simply an attempt at free marketing.

      --
      Do not look at laser with remaining good eye.
    6. Re:Color me shocked by Applehu+Akbar · · Score: 2

      If you don't have a FB presence, you will be rejected for being an "unfavorable fit with company culture," which is of course their legally acceptable terminology for "being over 30."

    7. Re:Color me shocked by Nemyst · · Score: 3, Insightful

      Wait, so your solution to young managers not having experience is to delay them getting experience until they're older? How does that solve anything apart from pissing on young people?

    8. Re:Color me shocked by KernelMuncher · · Score: 4, Interesting

      I've got to disagree about your belief that young people can not be effective managers. The military routinely turns young college graduates into officers and gives them leadership responsibilities. That system has been successful in the United States for more than two hundred years.

      The main difference between the military and the private sector is in the preparation. The military has a specialized training program (OCS) specifically tailored for leadership principles that all applicants must pass before becoming officers. That lasts for several months. And, for young officers, there's a great support system of experienced officers and NCO's who can give them advice.

      Private corporations generally don't offer training and mentorship programs any more due to cost cutting measures. It's common to have people promoted to management positions with no training whatsoever. And the closest civilian equivalent, an MBA, seems to breed arrogance.

    9. Re:Color me shocked by rochrist · · Score: 5, Insightful

      Well, yeah, and young officers are notoriously .....uneven...in their management capabilities, which is why we have noncommissioned who actually run things as long as the young officers are smart enough to rely on them. When they aren't, it's usually not very pretty.

    10. Re: Color me shocked by jareth-0205 · · Score: 3, Insightful

      The only thing lamer than cultivating an extensive on-line social network is doing it during evenings and weekends instead of during working hours like 99.9% of social network enthusiasts.

      I would assume that a potentially worthwhile employee is doing something a little more enriching and/or constructive during their free time.

      Such judgement for a leisure activity! People have off-hours, people who work hard need off-hours even more. Some people read books, some watch cat videos, some poke around in other people's lives on Facebook. Again: judge people on the task that you want them to do for you, not what they choose to do outside of their interaction with you.

      The snobbery on this site is so tiring.

    11. Re:Color me shocked by techhead79 · · Score: 2

      Wow...so you die without a job?

      If you have no sig other to help you through the tough times, no family to depend on, and no friends to turn to...there is still that horrible horrible government thing. You will not die without a job, but you certainly need to be confident enough in who you are to not blow your own brains out for fear of the "no job and die" beliefs.

  2. Biases by Anonymous Coward · · Score: 2, Interesting

    I could have told you the biases off the top of my head. The anti-minority, anti-male headhunter is nothing new. Most headhunters are female and white, though several headhunter companies I have done business with are minority run and almost exclusively monochromatic (i.e. all black, all hispanic). They all have biases in general against men, BUT this seesaws to the other side as they are hiring for increasingly technical or executive positions as they rather play the odds that the person is hired and they get their commission.

    Headhunting and HR both crack me up from an ethical standpoint. They are generally paid a notch higher at each position for similar work than others in the company, precisely because they discuss / are aware of pay levels throughout the company. Second, they are the biggest hen houses of racism, sexism, and gossip. In my experience they also have the highest consistency of just one or two "<insert race> <insert backup race> male" twofer/threefers to not seem like there is a problem.

    Disclosure: The MSP I used to work at hosts some recruiting / temporary worker management applications.

    1. Re: Biases by Anonymous Coward · · Score: 3, Interesting

      They are biased against men because if they hire to many men they get hit with a discrimination lawsuit (of course, hiring all women would because perfectly fine in this feminized age) This is even true when the men are more qualified (and if equally qualified, I'd always choose a man over a younger woman because he won't miss time die to childbirth. Unless of course the woman is sexy and it's a position wherever that would benefit, like sales or bartender)

    2. Re:Biases by DarkOx · · Score: 3, Insightful

      I don't think anyone is suggesting HR is not necessary but to continue your analogy:
      If the the HR / recruiting firm pairing at some places I have worked was a firewall/IPS pair it would:

      Have an insanely high false negative rate frequently forwarding malicious traffic with will known signatures

      Drop large amounts of legitimate traffic to important assets like the web farm, with log events of "just because, or I don't remember why".

      Forward traffic originally destine for other unused address to live hosts without any filtering to meet some minimum number of resumes^H^H^H^H connections setups.

      Interpret it policy rules on a per connection basis, frequently with different and non-deterministic results and log nothing.

      --
      Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
  3. Is anyone surprised? by Sycraft-fu · · Score: 5, Insightful

    Problems with using social media aside, headhunters are fucking lazy morons. I've never personally had to deal with them, thankfully, but one of my friends, being a consultant, does often and they are universally wastes of flesh. They are not concerned with trying to find the best candidate for the job, carefully vetting resumes and checking experience. Rather they are interested in finding someone as fast as possible and mating them with a job so they can get their fee. They rarely have the faintest idea of what they are talking about in terms of technical requirements and so on.

    So ya, I'm sure this doesn't help. Particularly since what people put on their social networking sites varies a ton. Some people have lots of work related things, some have none. Doesn't really translate to job performance, just to what they like to share or not share.

    Sounds like more what they are doing, particularly based on the discrimination report, is finding people they think "look good" meaning largely white and particularly good looking female, and sending them on.

    1. Re:Is anyone surprised? by Justpin · · Score: 2

      I would have to agree, I see job adverts from recruiters which are simply jobs taken off company websites with the name removed. Or they will quote obsolete standards, qualifications and software you need to be able to use. Years ago VDU operator, was really common, as they used the old trope monitor = computer.

    2. Re:Is anyone surprised? by KingOfBLASH · · Score: 2

      They're not lazy. They're smart.

      They know they get paid for the people hired. The more shots in the dark the more people hired and the more commissions.

      Just another example of incentives that cause bad behavior instead of good behavior.

  4. So what does it say... by Mashiki · · Score: 2

    So what does it say about people who don't have a facebook profile? I'm guessing that we're scary dangerous people, who are terrorists and working to subvert the government. /sarc

    Actually might not be far from the truth these days in the minds of some flappy headed nutbags.

    --
    Om, nomnomnom...
    1. Re:So what does it say... by KingOfBLASH · · Score: 2

      The scary thing about these sorts of shenanigans by companies is what if you're of average height, average build, brown hair, and your name is John Smith.

      How can you know that the "investigation" they do into your facebook profile is actually on the right person?

    2. Re:So what does it say... by jones_supa · · Score: 2

      I have a suspicion that for people w/o a FB profile, the fix is to find a FB profile of someone with a similar name, and assume that they can gather sufficient information about that person to make a determination about you.

      There's a person in Facebook with same name as mine, with a cool crow mask on his face. I always wish that his profile is used to make conclusions about me.

    3. Re:So what does it say... by tftp · · Score: 4, Insightful

      How can you know that the "investigation" they do into your facebook profile is actually on the right person?

      Does that matter to HR? They have no engineering deadlines to meet, and no products to deliver to the customer. In a large company (where HR is most likely to be a significant group) HR would be well insulated from financial results of the business. Nobody is going to double-check resumes that they threw away.

  5. Wrong! by TrollstonButterbeans · · Score: 5, Funny

    This article only reinforces the value of social media in evaluating future job performance in the human resources industry. I'll explain!

    Since there is zero correlation, it is like reading tea leaves and a headhunter can reach any interpretation possible. Meanwhile, the zero correlation means any tea leaf reading cannot be falsified.

    Arbitrary opinions and no valid way of measurement --- which makes the interpretations completely subject to whim! It is the perfect industry, possibly only surpassed by the "how to write a successful resume" sector of the economy!

    With no right or wrong answers, what's not to LOVE!!!

    --
    Priest: "Universe from nothing, no laws of physics, sped up time"+ huge discrepancies. Creationism? No. Big Bang Theory
  6. My own experience. by drolli · · Score: 5, Interesting

    I have a profile on a business social network. I am a physicist (PHD) , and have worked a long time in science.

    Everybody looking at my profile for longer than 20 seconds can figure that out.

    I have a solid electronics/condensed matter/analog measurement background.

    Everybody looking at my profile for longer than 40 seconds can figure that out.

    But as it happens, i am a curious guy with diverse programming skills, which I have been using *from time to time*, but i know enough to talk to IT experts who really know what they are doing

    Everybody looking at my profile for longer than 1 minute can figure that out.

    So what i typically get/got is:
    -we need a junior PHP programmer (yeah, sure - come on, admit you just searched for "PHP" and ignored the other skills, which you never heard about)
    -do you like a job as *expert* for [Skill X, which was listed explicitely as "little experience"] (Oh, you like to sell anybody to you customer. At least you read my profile, but, thanks, no)
    -in the interview (after beeing asked by the headhunter to apply): why do you apply here? (Yeah, because the company you hired to look for me "found" me - obviously they did not infrom you at all about the previous conversation.)

    And what i see in the company i work for:
    -I get a profile from our internal headhunters, whithout any infromation how that got onto my table.
    -I should evaluate people for things of which i have no idea at all, but "it sounded similar" (to the HR intern)
    -50% of hour HR seem to be interns. The HR has probably the highest rotation rate in the company; even the management has a felt half-life time of a year (sure, thats going to work out)

    1. Re:My own experience. by Common+Joe · · Score: 3, Interesting

      I'm hunting for a job and there are days I feel like poking a blunt stick in my eye because it would be less painful. I blame HR and head hunters because of my experience in the past with them. (They are almost all totally incompetent.)

      My current resume says I'm an application and database programmer. (In short: Oracle, PostgreSQL, C#, and Java is my current forte.) My blessing and curse is that I'm a jack-of-all-trades so I work in just about any language and I have. On the job boards, companies see the word "Java" on my resume (because I worked on Java apps recently) and that I worked on web apps 7+ years ago and they immediately assume I'm a current Java EE programmer. Phone interviews last all of about 3 minutes before they realize that I'm not who they are looking for. I don't get calls for anything else. I try to bury the Intranet stuff I did so it doesn't stand out and I try to highlight the ability for jack-of-all-trades. Doesn't quite work and I'm sure as hell not going to put "Not a web developer" on my resume. (Apparently, it's a mortal sin to list anything "negative" so I can't put the word "not" on my resume or cover letter.)

      So, here I am. Stuck. Unable to properly convey on job boards what I can do and getting the wrong kinds of calls. I think I'm going to go find a blunt stick.

    2. Re: My own experience. by PenguinOnCowboy · · Score: 3, Insightful

      Jack of all trades is not the way to find a job. Companies are looking to fill a specific position. Craft a resume high lighting each of your specialities.

  7. Re:Useless website then? by Wootery · · Score: 2

    What on Earth are you talking about? If you unfairly bias your hiring choices toward hiring women, that means it's unfairly harder for a man to get the job, i.e. it puts men at a disadvantage.

    I suppose a don't-hire-any-black-people policy wouldn't disadvantage anyone, either?

    Christ, do I really have to spell it out?

  8. Like anything else, social networking info is a possible source of useful info. As long as you understand the limitations.

    I doubt that the average headhunter is good at evaluating much of anything, social networking or no. But that goes for the average {most professions} too ...

  9. Re:Bias against men by akozakie · · Score: 5, Insightful

    And this is modded funny? Controversial, agreed, but funny?

    The dominating strain of feminism doesn't give a #$%# about equality and non-discrimination in general. It's one-way only, men be damned. Sure, there's a lot more discrimination against females in general, but in cases where it works the other way around you'd expect those who constantly babble about "equal rights" to side with discriminated men, at least verbally. Not a chance.

    Example from my country: in a divorce as a man you have practically zero chance for the kids to stay with you, even if the mother is absolutely unfit to care for them. Worse, your visiting hours tend to be minimal. How many females will you find in the group fighting for fathers' rights? Guess. "We want equal rights" - yeah, sure...

    Yeah, fuck this form of feminism.

  10. Re:Men are a minority by rmdingler · · Score: 2

    Not minority enough for feminists. Men are biologically unnecessary. As soon as women can breed among themselves cheaply and easily, men will be finished.

    I beg to differ sir. The human male IS a huge waste of resources in nature (like the male of nearly any species) precisely because they use food, water, and shelter without bearing replacement young for the species population.

    The prevalence of species with males suggests their inclusion is a survival advantage, despite the draw on resources. Apparently, the genetic diversity we provide is just barely worth the trouble.

    --
    Happiness in intelligent people is the rarest thing I know.

    Ernest Hemingway

  11. Re:Suggests NSA can't do better than headhunters? by NicBenjamin · · Score: 2

    The NSA isn't extrapolating solely from an FB account. They've got all kinds of other records. That's kinda why privacy advocates are pissed at them. Moreover they don't respond to one of their guys thinking "hey that shit look suspicious," by sending asking for a warrant to arrest you, they do it by sending their info to the FBI/DoJ where somebody who can interpret Facebook profiles can decide what to do. In other words even if the NSA guy has no idea when Arab pro-Palestinean rhetoric should scare him, and when it's just something somebody says because they're venting about the total lack of a peace treaty, odds are somebody else in the system can.

    OTOH these headhunters will see a pic of a dude with cheap alcohol, and instead of thinking "hey this guy is just like me when I was his age, I'll bet he parties as hard as he works" they'll think "this dude is a thug," and *poof* his chance of landing the job goes to zero. They don't send the account to some other guy. They don't even know whether this particular account belongs to the guy they're headhunting. Black names sound unique, but an awful lot of them are just different combinations of the same have-dozen or so syllables (Tre-, -von-, -dre, De-, and Del- are all very popular; I know a Delvonte) plus a little creative spelling; so you can't be sure. Just look at all the social media accounts for guys named Trayvon Martin from Florida.

  12. Re:Men are a minority by NicBenjamin · · Score: 2

    Like all political terms "minority" and "majority" really depend on context. The terms may have mathematical roots, but they aren't used in strictly mathematical terms. With gender the math gets really tricky because the numbers start virtually equal, and women's small advantage is mostly due to our science knowing how to keep them around a couple more years.

    In the context of feminism, women are a minority because a lot of the issues facing them are more similar to the issues facing minorities those facing majorities. The boss doesn't plan in terms of their issues unless they make sure to complain about their issues. For Orthodox Jews it would not be surprising if a almost entirely Christian HR department tried to to schedule them after sundown on Friday, or insist they nobody has to use vacation on Christmas, but Jews have to use a vacation day if they need time off to prepare the Passover Seder. The problem isn't that that the HR Department wants to be mean to their Orthodox Jews, it's just that unless there's a) an Orthodox Jew, or b) a Reform Jew or gentile in the decision-making process the decision-makers aren't going to consider their point-of-view. Moreover since Executives tend to promote people who are a lot like them, and Orthodox Jews make a point of being their own little group, it's very hard for an Orthodox Jew to get promoted past a certain level. They just can't bond with the Baptists who run the place the same way an Anglican could.

    The same kind of thing happens to women a lot. In particular the silver-haired dudes who make insurance decisions never buy a policy that doesn't cover Viagra (which they all use), but generally don't bother to ask whether The Pill is covered (why would they need that? the wife hit 40 back in the Bush years, and doesn't admit which Bush). The bosses love a game that rewards arm strength, and practice (golf), which means the women have to practice a lot more then men to be competitive, which is not fun for them. Maternity leave is handled really weird in the US and nobody wants to change it except a few feminists that everyone else ignores, etc.

    It all adds up to more women being qualified for Fortune 500 C-Level jobs then men (because they have more college education), but less then 10% of those jobs go to women.

    It could easily switch around. Female dominance of higher ed is relatively recent, so a lot of those people with paper qualifications for a C-Level job don't have the work experience yet, which could easily mean that 10 years from now guys vanish from the upper echelons of corporate leadership as they can't bond with the new Millennial women who run things; but right now "women's issues" get treated as something you only pay attention to at election time, whereas as "men's issues" are just issues.

  13. Re:Bias against men by mjm1231 · · Score: 4, Insightful

    Sure, fuck this form of feminism... but where the hell is it dominating? I mean, outside of right wing talk show fantasy world? I have never run into an actual person who holds this belief.

    The real world still does have a way to go to get to actual gender equality. That includes figuring out how to get there or what it even means. And it will need to go both ways. I would wager the majority of feminists would agree with that.

    --
    Ideology: A tool used primarily to avoid the bother of thinking.
  14. Re:Men are a minority by PPH · · Score: 2

    We kill spiders.

    --
    Have gnu, will travel.
  15. Recruiters aren't good at their purported job by russotto · · Score: 3, Informative

    Maybe it's just Sturgeon's Law, but most recruiters couldn't get a clue in a clue sanctuary while doused in clue scent.

    You could take a typical recruiter, drop them in the middle of Facebook HQ, and tell them to find some PHP experts, and they'd come back with a janitor, two administrators, and a high school kid who was visiting.

    You could give them the resumes of the top people in the world, mixed with some from recent San Quentin parolees, and they'd do no better than chance at picking the good ones.

    Facebook may or may not be a way to judge potential employees. But even if it were, most recruiters couldn't do it.

  16. Re:Bias against men by Velex · · Score: 2

    I have never run into an actual person who holds this belief.

    I have, many, many times over. It's extremely frustrating.

    These are individuals who believe that somebody assigned the male gender at birth has some kind of fundamentally male "stuff," and somebody assigned the female gender at birth has some kind of fundamentally female "stuff." Then they go on and extrapolate from there into snips, snails, puppy dog tails, sugar, spice, and everything nice. For example, these individuals often bristle at the "dead-beat dad," but the concept of a dead-beat mom hasn't even occurred to them. Our welfare system and family courts play into this. If you're a Mother, then you can count on the state providing for you: welfare, food stamps, subsidized housing, and garnishing the wages of the father. Nobody expects that you make $20-$30 per hour, say, to earn assistance. If you're a male who was tricked into impregnating a Mother, well, you better hope you make at least $30/hour, because anything less than that is being a "dead-beat."

    Here's one way you can tease out the anti-male and womyn-born-womyn victimhood bias in our culture. Read the article "My Hair Is My Accomplishment." Then ask yourself these questions. Womyn-born-womyn can choose to wear their hair short or long, but why do they choose long? How do we view an assigned male who wears his or her hair long? Who forces womyn-born-womyn to put on uncomfortable heels in the morning? That article blames all assigned males, but think about those things critically.

    --
    Join the Slashcott! Stay away entirely Feb 10 thru Feb 17! Close all tabs to prevent autorefresh!
  17. Re:Bias against men by akozakie · · Score: 2

    Heh, first time in my life someone referred to me as right wing! One more proof how simple right/left divides are useless in practice.

    I have met feminists who freely express this view. We didn't talk much, of course - I'm male, so my opinion didn't matter to them. Yet, they are quite rare (although, like most extremists, very vocal).

    The real problem I described is generally not visible in speech, publications, etc. It shows in actual actions. It is a (probably subconscious) bias in many active feminists, who tend to disregard any anti-male discrimination, ignore it, treat as an attack, a "first world problem" or just "not their problem". I think it requires quite a lot of self-consciousness to fight biases like this.

    Mix this bias in normal, less active feminist masses with the typical hyperactivity of the small group of extremists (in this case hardcore anti-male feminists) and you get exactly this face of feminism. Take this to academia, have a more formal discussion in a mixed group and you'll find the extremists very lonely, with most actual feminists probably declaring support for true equal rights.

    Declaration vs. action. Cold reason vs. subconscious.

    Do you know this slight feeling of shame when something surprises you and you suddenly realize the only reason it was surprising was that you subconsciously applied some stereotype you consciously find unfair? That's what I'm talking about. Our brains simplify. In this case conscious belief in equal rights and prevalence of anti-female discrimination results in prevalence of pro-female actions, which train your subconscious brain. No wonder it ends up believing "female - good, male - bad".

  18. I quite like spiders anyway, but... by Hognoxious · · Score: 2

    *I* don't. I capture them alive and put them outside.

    I took inspiration from the pharma industry; better to sell insulin than a cure for diabetes.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  19. Re:Bias against men by Kalriath · · Score: 2

    Unless Jeffery is a transgender, that doesn't really serve as a valid counterpoint to "guess how many females you will find in the group fighting for fathers' rights".

    --
    For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
  20. Recruiters can't even tell anything from a resume by Sarusa · · Score: 2

    This seems to be a common theme, but recruiters on LinkedIn, who have easy access to prefiltered data right from my own fingers, can't even manage to comprehend that.

    My info: EE/CS, no interest in management, no interest in relocating from west coast.

    Recruiter: Hey Sarusa, plz call me about this great ME (Mechanical Engineer) management opportunity in Madison, Wisconsin that just opened up.

    I'm not making that one up. I wish I were. Ones that bad happen rarely, but weaker forms of that happen constantly.