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White House Reportedly Dismissing Key Healthcare.gov Contractor

Nerval's Lobster writes "Months after a problem-riddled rollout of the Healthcare.gov Website, the White House is dismissing a key contractor, CGI Federal, that built much of the portal, according to The Washington Post. The newspaper suggested the federal government is on the verge of signing a new contract with a replacement, Accenture, which has some experience in building online health-insurance portals on the state level. 'We are in discussions with potential clients all the time but it is not appropriate to discuss with the media contracts we may or may not be discussing,' an Accenture spokesperson is quoted as saying. Unnamed sources 'familiar with the matter' informed the Post of CGI Federal's dismissal, and suggested that it has much to do with continuing anger over the botched introduction of Healthcare.gov, as well as the pace of continuing repairs to the Website. As their contract is due to expire anyway at the end of February, government officials reportedly decided that it was the perfect time to pull the plug with a minimum of legal ramifications."

5 of 284 comments (clear)

  1. Re:Accenture? by Penguinisto · · Score: 5, Informative

    No shit.

    (...wait, let me guess - they'll want to move the whole damned thing to an IIS platform too, right?)

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  2. Re:Accenture? by msobkow · · Score: 5, Informative

    No kidding. Accenture is one of the worst money-grabbing providers out there. They bring in the "top tech talent" for the initial meetings, then bill you the same rates for a horde of junior incompetents, and you never see that senior talent again.

    --
    I do not fail; I succeed at finding out what does not work.
  3. Re:We all know what this means..... by danlip · · Score: 5, Informative

    Accenture already did the California implementation. And they've already had time to work out the problem. Hopefully they wrote that code so it could easily be reused for the federal site (since it is Accenture, that may be a slim hope).

  4. Re:Accenture? by Penguinisto · · Score: 5, Informative

    There is nothing wrong with the IIS platform. Accenture is the issue. The vast majority of their PM team cannot find their dick with both hands.

    Never said it was wrong or right - but it's a common trick with large contractors to declare your existing platform obsolete, insecure, or underpowered, and (after you signed the contract) demand that you shove over to their preferred platform. Of course, they'll point to some esoteric half-hidden legalese thing in the contract that your non-tech legal department completely glossed over, and you never got to see.

    This means they get extra money, more time to ETA, and they move you to whatever they're more comfortable with. It also has the danger of locking you in even tighter come the next contract renewal.

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  5. Re:Accenture? by Billly+Gates · · Score: 5, Informative

    Could be worse.

    If you think Accenture are incompetent vandals try to get anything done with IBM?

    They charge so much for the tiniest things and then call me about jobs to admin these systems for $24,000 a year. No I am seriously not exaggerating that either as they wanted to pay me $12/hr for a millions of dollar contracts for such systems.

    Great value these poor schmucks are getting for that price.