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Network Solutions Opts Customer Into $1,850 Security Service
An anonymous reader writes "Brent Simmons has posted about a troubling email he received from Network Solutions. He registered two domains with them in the 1990s, and the domains remain registered today. Simmons just received an email informing him that he'd been opted into some kind of security service called Weblock, and that he would be billed $1,850 for the first year. Further, he would be billed $1,350 for every year after the first. Believing it to be a scam, he contacted the official Network Solutions account on Twitter. They said it was real. The email even said he couldn't opt out except by making a phone call."
Free market, bitches! Suck it you socialist faggots!
Free market means exactly that - if the vendors do something despicable the customers stop doing business with them and choose other vendors who won't do similarly despicable things to them.
Muchas Gracias, Señor Edward Snowden !
Call collect.
Their letter says they want to charge him that much for adding security to -their- website. To prevent changes to their data. It doesn't add any value to his service at all. Just theirs. How do people live with themselves.
Molesting captive giant squid?
Just goes to show you that any thread can get hit with Rule 34.
Faster! Faster! Faster would be better!
I googled network solutions "weblock" and got their service agreement which refers to a service by that name.
Dewey, what part of this looks like authorities should be involved?
Are you sure that the charges are unauthorized? What's in Network Solutions customer agreements? There might be some very small print that allows NetSol to add security services and charge for them.
I just scanned the agreement and could not find anything that would allow NetSol to add products without authorization, but then I am not a lawyer.
The real "Libtards" are the Libertarians!
In a free market there is no fraud.
Molesting captive giant squid?
Just goes to show you that any thread can get hit with Rule 34.
Wait. That isn't normal?
I see how this might be confusing. In anime the squid molests the people. The tables are turned in this episode of Netwaste Solutions. Can't wait for teh 3D version so I can finally see that squid get his.
I googled network solutions "weblock" and got their service agreement which refers to a service by that name.
From the ToS:
Although WebLock shall provide for additional domain protection, you acknowledge and agree that the Service is not a guarantee or policy of insurance of any kind, and in no way will the use of or enrollment in the WebLock Service diminish or otherwise alter the other sections of this Agreement, including but not limited to, Section 7 (Exclusive Remedy) and Section 8 (Disclaimers of Warranties) above, which shall continue in full force and effect.
Can't be the only one here wondering...For $1850, just exactly what in the fuck are you getting then...
A couple years back, Network Solutions "opted me in" for automatic payment of all my domains via credit (debit) card. I didn't want this, as I don't habitually keep enough money in the account to cover random charges; I put in what's needed, when needed, and that's how I like to roll. There's an opt-out checkmark; but it doesn't work. You have to call and it tells you so. Then when you call, they say "oh, hey, for some reason this isn't working..." So since I couldn't turn it off, I just changed to an expired card. Then I get panicked form emails about how it won't charge, and I pay by paypal. That worked last year. THIS year, though, what happens is that the Paypal charge is now automatic -- by paying once, you're opting in (without recourse of course) to paying them via paypal automatically forever. I found that once you paid, Paypal (not Network Solutions, but Paypal) has a way to disable the "agreement" and get you back to payment only when you authorize it. Takes some menu mining, but it's there. Or at least it was a few months ago.
The only reason I continue to use Network Solutions is because over the years (and yes, some of my domains have been up since the 90's as well) I've watched other name registering outfits come and go, seen various name server problems, etc., and for all their horrifying business practices and high prices, my sites seem to always work, which is what I place the most emphasis on.
Interesting note: When the above happened, I submitted the story to slashdot. Initially, it got high ratings, and I thought for sure it would post. Then it disappeared. I mean literally -- I could no longer find it in the submissions cue. It disappeared from my profile, too. Older and newer submissions remain. I have no idea what that means, but I thought it was weird. No other story I have submitted has disappeared like that.
I'd rather have lawmakers understand the field they're making laws in. You can always get lawyers to help you write legal documents, that's their job, but good luck getting a lawyer turned politician to understand medicine, physics, environment, psychology or economics.