ISP Fights Causing Netflix Packet Drops

An anonymous reader writes "We've been hearing more and more reports of ISPs throttling Netflix and other high-bandwidth services lately. The ISPs have denied it, and even Netflix itself seems to believe them. If that's the case, what's going on? Well, according to this article, the blame still lies with the ISPs. While they may not be explicitly throttling connection speeds, they're refusing to upgrade network connections as they demand more money from content distributors. For example, Netflix pays Cogent to distribute their internet traffic. Cogent has an agreement with Verizon to exchange traffic — which works fine until the massive amount of traffic from Netflix makes it a lopsided arrangement. Verizon wants more money from Cogent, and one of their negotiating tactics is simply to stop upgrading their infrastructure so that service degrades. 'There are about 11 Cogent/Verizon peering connections in major cities around the country. When peering partners aren't fighting, they typically upgrade the connections (or "ports") when they're about 50 percent full, Cogent says. ... With Cogent and Verizon fighting, the upgrades are happening at a glacial pace, according to Schaeffer. "Once a port hits about 85 percent throughput, you're going to begin to start to drop packets," he said. "Clearly when a port is at 120 or 130 percent [as the Cogent/Verizon ones are] the packet loss is material."'"

Comments

Network vs Content providers

[future assassin]

If companies provide network access they should not be be allowed to be a content provider. Too much conflict of interest and they can concentrate on properly managing and not OVERselling their network.

Netflix should get benefit from desirability

[SuperKendall]

Netflix is breaking the long standing status quo. Last I checked, they accounted for ~30% of ALL of the traffic on the internet. Obviously that is going to skew the metrics, and that is why Netflix is trying to push their own CDN. I do not know the particulars there. IMO, if Netflix expects ISPs to pay for their CDN, they are on drugs.

Why? A lot of people might only get internet, or faster internet anyway, BECAUSE of netflix.

If I were not streaming stuff on Netflix I might very well just use a cellular internet connection and not get cable internet at all. Netflix is helping the ISP's make money, and Netflix should gain some benefit from that fact as a result.

Re:Netflix should get benefit from desirability

[vux984]

Right now Netflix is getting to benefit at the expense of ISPs. [...] My issue here is that Netflix is not a good champion to use to make the case for ISPs being tightfisted when it comes to circuit maintenance.

If the ISP cannot transfer me the traffic that I am paying them to transfer me, then they need to upgrade their circuits.

If they legitimately cannot afford to do that, then they need to charge me more money.

But if they cannot afford to do that, why is their investment news a string of "profits up 40% in 2013, ARPU up 9.4%, 14.7% year over year increase in FIOS revenues, 78c EPS 2013 vs 64c EPS in 2012, ... etc...

Imagine if your neighbor turned his house / apartment into a concert venue because there were not any ordinances to prevent it. All day long, you could not find a place to park, could not have guests over because they could not park, suffered brown and black outs because the music equipment kept blowing out the local transformers, etc. How would you handle that?

My neighbor and I both subscribe to Verizon to provide "parking and electricity" in this situation. So if Verizon can't provide
"parking and electricity" to me per our agreement, because my "neighbor" is using too much, then Verizon needs to build more parking and provide more electricity. If they have to charge me and my neighbors more, so be it... but see above regarding large increases in revenues and profits... it seems Verizon is simply failing to upgrade our electricity and parking and pocketing the money we paid them to do that instead.

Re:sell is the key word. Cogent not paying Verizon

[msauve]

Customers PAY for those connections. Verizon's customers are paying to receive traffic from the Internet. Whether that's slashdot or Netflix doesn't matter, it behooves Verizon to deliver the service their customers are PAYING for.

Re:sell is the key word. Cogent not paying Verizon

[NormAtHome]

I know this topic has been beaten to death here, but I see it the same way you do. Verizon customers pay a toll (their monthly charge for internet access) to use Verizon's connection to the internet as a whole. No Verizon customer should have their data throttled no matter what site they are accessing as long as they are in compliance with Verizon's TOS.