Western Digital 'MyCloud' Is Down 5 Days and Counting

Nemo the Magnificent (2786867) writes "A friend of mine bought a Western Digital 'MyCloud' NAS server (non-RAID) a couple of weeks ago. WD implements the cloud service through its wd2go.com site. He reports that that site is down and has been since last Wednesday. No word on when it'll be back up. The only official announcements are daily repeats of this canned posting: 'Our My Cloud and My Book Live users are experiencing intermittent issues with WD servers that enable remote access when using these products. These issues include poor transfer speeds and/or inability to connect remotely. We sincerely apologize for this inconvenience and we are working very hard to resolve these issues and resume normal service as soon as possible. We thank you for your patience and will provide updates as they are available.'"

Comments

Re:DynDNS and a real NAS

[Frobnicator]

Cut out the middleman and no downtime from corporate ineptitude.

Great. Explain to your technically illiterate parents, friends and neighbors how to implement DynDNS, how to poke holes in their firewall, and how to implement a web-based TLS-using file server.

The point of these devices is that a lay person can plug it in to their home network, put in a username and password, then access their 4TB drive anywhere on the world.

I've got one, I've got a 2TB collection of data that I regularly syphon files from when I am traveling. It is easy and works great, I don't need to leave a PC running (draining my wallet through the power company) to access all the data since it is a low-power device. It is as fast as my internet speed and costs nothing for the service.