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Netflix Gets What It Pays For: Comcast Streaming Speeds Skyrocket

jfruh (300774) writes "Back in February, after a lengthy dispute, Netflix agreed to pay Comcast for network access after being dogged by complaints of slow speeds from Comcast subscribers. Two months later, it appears that Comcast has delivered on its promises, jumping up six places in Netflix's ISP speed rankings. The question of whether this is good news for anyone but Comcast is still open."

35 of 328 comments (clear)

  1. Seriously by Anonymous Coward · · Score: 5, Insightful

    Fuck Comcast

    1. Re:Seriously by NotDrWho · · Score: 5, Funny

      I love Comcast. Comcast is awesome. And I don't just say that because they're my only real broadband internet option now, and the only real option now for several cities around me now in fact. I say it because they're great! Doubleplus good they are!

      --
      SJW's don't eliminate discrimination. They just expropriate it for themselves.
    2. Re:Seriously by gameboyhippo · · Score: 3, Informative

      I wish I could be so "lucky"... The only choices we have here in KC is AT&T U-Verse, Time Warner, oh and um.... GOOGLE FIBER!!!

    3. Re:Seriously by NotDrWho · · Score: 4, Funny

      Max DSL speed here is 3 mbps, not even fast enough to do HD streaming. Not that I wouldn't use the great Comcast anyway of course! My only real complaint about them is [this post censored for content by Comcast social media decorum services. This is your 2nd strike warning, customer.]

      --
      SJW's don't eliminate discrimination. They just expropriate it for themselves.
    4. Re:Seriously by Jonboy+X · · Score: 4, Insightful

      Fuck Netflix too. We know that telco's are evil. You've just given them a big win, and a taste for blood.

      Thanks for nothing, Netflix. You broke the Internet. We won't forget this.

      --

      "In a 32-bit world, you're a 2-bit user. You've got your own newsgroup, alt.total.loser." -Weird Al
  2. I Pay by sycodon · · Score: 5, Funny

    1. I Pay Comcast for internet access at X speed.
    2. I Pay Netflix to send me movies via that line that I pay for.
    3. Comcast holds my content hostage, wanting an extortion payment from NetFlix.

    I see.

    --
    When Fascism comes to America, it will call itself Anti-Fascism, and tell you to give up your guns.
    1. Re:I Pay by _xeno_ · · Score: 5, Interesting

      Well, not just from Netflix, what they really want is to make the Netflix experience so terrible that you'd rather buy pay-per-view movies from Comcast instead. Barring that, they'll take money from Netflix if they can get that, too.

      Comcast's end game is being your only source of content. Internet, TV, movies, music, phone service, all through Comcast and no one else. If they have to break Netflix and Skype to do that - "oops." After all, net neutrality is currently unenforceable in the United States.

      --
      You are in a maze of twisty little relative jumps, all alike.
    2. Re:I Pay by Anonymous Coward · · Score: 5, Informative

      I've set up a VPS to access netflix through my comcast connection, but it doesn't allow comcast's throttling. My video quality has much improved. This anecdotally proves to me comcast is manipulating netflix's traffic.

    3. Re:I Pay by cheesybagel · · Score: 5, Informative

      This is worse than net neutrality. IMO it violates the Sherman antitrust act.

    4. Re:I Pay by Warbothong · · Score: 5, Informative

      1. You pay Comcast for Internet access at X speed.
      2. Netflix pays Amazon and others for Internet access at Y speed ( http://en.wikipedia.org/wiki/N... )
      3. You pay Netflix to send you movies via those lines that you both pay for.
      4. Comcast holds your content hostage, wanting an extortion payment from NetFlix.

      The point about NetFlix paying for bandwidth is important, since Comcast keep claiming things like "they shouldn't get a free ride" and "somebody needs to pay for the infrastructure", but they *were* paying for infrastructure; just not Comcast's (directly, anyway).

    5. Re:I Pay by Alternate+Interior · · Score: 5, Informative

      Have a local ISP who pipe through Time Warner. Around the end of December, Netflix connections went to crap. Complained and ISP threw Netflix under the bus, saying they've over-saturated their bandwidth. Tried a SOCKS proxy via VPS and magic, works fine. Told ISP and they seemed genuinely amazed.

      Comcast is still the devil- but VPS is a very viable workaround.

    6. Re:I Pay by Em+Adespoton · · Score: 4, Insightful

      Not to mention the fact that the part of the internet NOT controlled by Comcast didn't have the same issues experienced by Comcast customers -- which shows that the issue was at some level, Comcast's problem. Of course, the real issue was their peering agreement with Cogent (who didn't have such issues with others, but Comcast must have, as it would have only been a few hops to route around the peering issue).

      In other words, Comcast is looking like a gated intranet, and Netflix has now paid for the access keys in a way that ISPs refused to do. I predict that soon you'll see ads saying "blazing fast speeds within the Comcast Network". So much for net neutrality.

    7. Re:I Pay by gfxguy · · Score: 3, Interesting

      It's not Neftlix wanting unlimited bandwidth access to Comcast's customers, it's Comcast's customers wanting what they actually paid for already. If Comcast has a problem with me using the service I already pay for to access Netflix, then their problem is with me, not Netflix. I'm the customer. I'm the one paying for bandwidth, and I'm the one choosing to use that bandwidth to access Netflix. I understand they argument they weren't throttling Netflix, that there were other problems, but I would think Comcast would actually want it's customers to be happy... that is, unless they had an effective monopoly on high speed internet service to their customers... which is exactly what they have with the majority of them.

      --
      Stupid sexy Flanders.
  3. A win? by bazmail · · Score: 4, Insightful

    I hope we at least have water neutrality where we don't get charged more for using water for showering as opposed to washing the car. thats where its all going folks.

  4. that was quick! by Anonymous Coward · · Score: 5, Insightful

    it's barely been a month & comcast's already completed all those network upgrades? you know, all that capital investment that was required b/c of netflix that they didn't have the $ for until a month ago? that's impressively fast considering how long it takes them to fix the most basic problems for individual customers!

    1. Re:that was quick! by _xeno_ · · Score: 3, Insightful

      it's barely been a month & comcast's already completed all those network upgrades?

      Apparently there were no network upgrades. The Netflix deal sounds like what happened is that Netflix is paying Comcast to allow them to hook up servers directly to Comcast's network instead of having to route in from outside Comcast. Which would explain why it happened within a month, if all Netflix did was set up some new servers inside some Comcast data centers.

      --
      You are in a maze of twisty little relative jumps, all alike.
    2. Re:that was quick! by PortHaven · · Score: 4, Informative

      It happened basically over night.

      It was merely throttling policy.

  5. Consumers pay by pr0nbot · · Score: 5, Insightful

    Obviously Netflix will just pass the cost on to its subscribers (where else would they get the money from?). It's very unlikely they'd implement this as a surcharge for their Comcast subscribers only (I wish they would, but I expect their contract with Comcast prohibits it), they'll just absorb it into the single subscription price. So in fact non-Comcast customers will effectively be indirectly paying Comcast to subsidise other users' access.

    From an engineer's point of view it's all baffling (Netflix and their customers are both paying for a certain amount of bandwidth, so where's the need for anything more?), but when you view it through the lens of capitalist incentives it all makes perfect sense.

  6. "The question of whether this is good news..." by Red_Chaos1 · · Score: 5, Informative

    "...for anyone but Comcast is still open."

    It was never a question, nor open. The answer is no. It is painfully obvious this benefits Comcast and hurts everyone else.

  7. Danegeld by kheldan · · Score: 3, Insightful

    Sums it up nicely.

    --
    Are YOU using the TOOL, or is the TOOL using YOU? Think about it!
  8. comcast vs net neutrality by Anonymous Coward · · Score: 4, Insightful

    This is ground zero for the net neutrality fight. We need strong Net Neutrality to keep this BS from happening. Comcast is gaining a position where it will implicitly own a share of every company delivering service to its customers. The Comcast and TWC merger is going to make things infinitely worse.

  9. No... by PortHaven · · Score: 5, Insightful

    What Netflix is paying for, is a bribery fee so that Comcast quit throttling them. The proof?

    As soon as the agreement was reached, I could finally stream Netflix in 3D. Oh, and we all know they didn't get their peering equipment in within 3 days....

    1. Re:No... by CanHasDIY · · Score: 3, Funny

      The ONLY way to stop this shit is to label all ISP as common carriers.

      Oh, man... is that really the only way?

      drops torch and pitchfork as he walks away despondently

      --
      An enigma, wrapped in a riddle, shrouded in bacon and cheese
  10. the pink elephant in the room: capitalism. by nimbius · · Score: 3, Insightful

    Capitalism, american capitalism, basically encourages this twisted practice of squeezing as much cash by hook or by crook out of anyone even remotely related to your service. Looking to companies to solve the problem is like looking at a cigarette lighter to fix your burning house.
    br. America has no recourse for evil companies, in fact it prides itself on this fact.

    --
    Good people go to bed earlier.
  11. VERIZON! by itsenrique · · Score: 3, Interesting

    I'm in Tampa, and my service for Netflix has gone down slowly but surely for many months. At this point during peak access it shows me video that looks akin to 240p YouTube clips. Fingers crossed that these clowns overstep their bounds and force some net neutrality legislation.

  12. Re:huh? by Chas · · Score: 4, Interesting

    One. Nobody "prefers Hulu". Except the people who implemented it but don't actually USE it.

    Look at Hulu. It's a mediocre streaming site with ever larger chunks of intrusive video ads. And paying them doesn't make the damn things go away or space them out further or make them shorter ads. That's how the entertainment industry would LIKE people to consume their media. Paying them directly, then supporting them indirectly through ad revenue as well.

    NO THANK YOU!

    I mostly agree with your sentiments about it being bad that Comcast got paid for content their users REQUESTED and were already paying them to deliver.

    Not entirely sure about lock-out though.

    --


    Chas - The one, the only.
    THANK GOD!!!
  13. Re:Whatever you're smoking... by Anonymous Coward · · Score: 5, Funny

    We don't know what NotDrWho meant to post. His access to Slashdot is through Comcast.

  14. Re:huh? by DrGamez · · Score: 4, Insightful

    The ads, or how bad Hulu is, is completely unrelated to the topic WaywardGeek was bringing up.

    I assume they meant to ask, what happens with Netflix 2, when there is some new streaming service that's even BETTER than Netflix in every way. Will they also have to go through the same growing pains, eventually forking over cash to get access to the "full internet"?

  15. Net Neutrality Now by prefec2 · · Score: 3, Insightful

    If you have a company and pay for Internet connectivity, then you already paying what is necessary for that volume of data. The speed should be the same for everyone. Otherwise new businesses cannot form on the net on equal terms. This is important for freedom and even for the market economy. However, without net neutrality will end up in a time of monopoly (or oligopoly). Only this time the monopoly is not governed by the state and at least in theory controlled by the public.

    For the US, dropping net neutrality makes sense from a corporate state viewpoint, as all big Internet services are US-based (beside those in China). If you hinder any other new service you can guarantee that those corporations stay in business, because the ramp up cost for new players would be too high. Also peer-to-peer technologies which could flourish with IPv6 can be crippled right before they become dangerous for the establishment.

  16. It would be a shame... by wiredlogic · · Score: 4, Funny

    It would be a shame if ... something ... happened to that nice video streaming business you got there.

    --
    I am becoming gerund, destroyer of verbs.
  17. Netflix doing this on purpose by Anonymous Coward · · Score: 5, Insightful

    I'm beginning to wonder if Netflix did this on purpose, to gain sympathy and to highlight the actual problems around net-neutrality.

    It makes sense, instead of making bold claims about what might happen, they went ahead and just let it happen..

    It's sort of like a person going into a bad neighborhood, getting roughed up and then telling everyone about how much of a bad part of town that was, look he's even a victim!

    This chart is easy to show to politicians and policymakers, and it exposes the simple fact that Comcast clearly **had** the capacity before these payments, they were just withholding.

    Personally, I think it's a very smart move on Netflix's part, they are playing the long game.

  18. Re:So Netflix wants to change how it connects by Arker · · Score: 4, Informative

    You have basically everything backwards here.

    Netflix is not the comcast customer. Netflix pays their own ISP for their bandwidth already.

    It's not Netflix which is using all this bandwidth on comcasts network - it's comcast customers who are using it. And they already paid for it.

    Comcast wants to bill twice. I am sure they would bill 20 times if they could get away with it.

    And they are the 800lb gorilla with an effective monopoly position in many markets and no scruples whatsoever. Netflix folded to extortion, and the precedent is certainly not one that will benefit any users, unless it's the users that are also comcast stock owners.

    --
    =-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Friends don't let friends enable ecmascript.
  19. Re:huh? by Chas · · Score: 4, Informative

    No, what you're seeing is fewer ads, but longer overall.

    Take an Agents of S.H.I.E.L.D. episode.

    43 minutes of show.
    Plus 6 (count 'em) 2-3 minute commercial breaks when you see four ads back to back.

    Granted, that's only about 28% (when TV is 36%). Still, for someone paying the monthly fee, that's ridiculous.

    --


    Chas - The one, the only.
    THANK GOD!!!
  20. Re:huh? by Somebody+Is+Using+My · · Score: 3, Insightful

    It's worse, to some degree.

    With cable TV, the providers only have limited information about who is watching. With streaming video, they can gather much more demographic information, which they can either use themselves or resell to "business partners". It's yet another form of income for them. So Hulu (and similar services) are triple-dipping; they charge the viewer cash for the privilege of watching, then get paid for the adverts, then resell the collected demographics. The viewer pays in money, time, and privacy.

  21. Re:Misunderstanding Peering Agreements by UdoKeir · · Score: 3

    Umm, I pay Comcast to delivery content to me. If I want to stream video from a content provider, that's my decision. I make the request, not the content provider. The request for data is coming from Comcast's customer, not the content provider.

    If Comcast is losing money because of the requests that I make, then they need to change their pricing structure with me, not blackmail the content provider.