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Click Like? You May Have Given Up the Right To Sue

sandbagger (654585) writes "The New York Times reports that General Mills, the maker of cereals like Cheerios and Chex as well as brands like Bisquick and Betty Crocker, has quietly added language to its website to alert consumers that they give up their right to sue the company if they download coupons, or 'join' it in social media communities. Who'd have imagined that clicking like requires a EULA?"

48 of 216 comments (clear)

  1. The power of EULAs only goes so far by kruach+aum · · Score: 5, Insightful

    They could also write in that if I click 'like' on a cereal facebook page I would have to kill myself, but that doesn't make it legally binding.

    1. Re:The power of EULAs only goes so far by Anonymous+Brave+Guy · · Score: 5, Informative

      Indeed. Good luck arguing in court that someone gave up their right to sue. The legal profession tends to be awfully sceptical of such measures, and none more so than judges. While it might stand up if, for example, all parties agreed to use some reasonable form of binding arbitration instead, it's hard to imagine the big company would get anywhere against the little customer under these conditions.

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    2. Re:The power of EULAs only goes so far by nblender · · Score: 4, Funny

      so would that make you a cereal killer?

    3. Re:The power of EULAs only goes so far by mirix · · Score: 2, Interesting

      I imagine I would want to kill myself if spent my time liking cereal on facebook, EULA or not.

      --
      Sent from my PDP-11
    4. Re:The power of EULAs only goes so far by tompaulco · · Score: 5, Insightful

      Indeed. Good luck arguing in court that someone gave up their right to sue. The legal profession tends to be awfully sceptical of such measures, and none more so than judges. While it might stand up if, for example, all parties agreed to use some reasonable form of binding arbitration instead, it's hard to imagine the big company would get anywhere against the little customer under these conditions.

      Like locks on a door, this is only to deter the casual litigant. It wouldn't stand up in court, but if someone was to express an interest in suing, GM would reply with "you signed a document saying you wouldn't", and that would be good enough for 99% of the brainless slugs.

      --
      If you are not allowed to question your government then the government has answered your question.
    5. Re:The power of EULAs only goes so far by FatdogHaiku · · Score: 2, Funny

      Oh come on, He's a vampire! Making someone undead is the opposite of killing them, right?
      Mr. Chocula, is it not true that on the night of April 15 you did not, not kill the plaintiff?
      It is true that that is not true!
      But it IS true that you sucked the life force out of them!
      No! It was April 15 and they had been bled dry already!

      --
      You have the right to remain sentient. If you give up the right to remain sentient, you will be elected to public office
    6. Re:The power of EULAs only goes so far by davecb · · Score: 3, Interesting

      The intention is to convince the reader that they can't sue for the dead rat they found in their canned corn, so they won' t try.

      A former employer shipped rat-enhanced corn once, and was both sued and fined for doing so. They became very thorough about warning the employees to watch out for furry critters in the plant (;-))

      --
      davecb@spamcop.net
    7. Re:The power of EULAs only goes so far by Zero__Kelvin · · Score: 2

      It's pretty clear that they already have their own IANAL

      --
      Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
    8. Re:The power of EULAs only goes so far by Anonymous Coward · · Score: 5, Insightful

      ...GM would reply with "you signed a document saying you wouldn't", and that would be good enough for 99% of the brainless slugs.

      How is clicking Like akin to "signing a document"?
      Does clicking Like make a EULA popup for you to read?
      Does it even notify you that you agree to it's terms on some webpage?
      They would have to argue that anyone clicking like on anything would assume that they agree to something, which I don't think will hold up.

      What wonderful customer relations.
      You click "Like" and they respond with "Fuck You!"

    9. Re:The power of EULAs only goes so far by thegarbz · · Score: 2

      Signed? Actually no. It's only signed if if I tick a box saying I've read it before I hit like. Simply hitting "like" can not imply that I've done anything. Even a casual litigant wouldn't be deterred by this. Sounds more like a bored legal team had nothing to do on a Friday afternoon.

    10. Re:The power of EULAs only goes so far by Darinbob · · Score: 3, Insightful

      Although big companies have been making inroads here against the little customer, which is indeed what has been encouraging big companies to add more and more of these ridiculous arbitration agreements. For example the article even mentions the AT&T Mobility v. Concepcion case which said that an arbitration agreement wording could be used to forbid going to arbitration as a class action.

      The trouble is that there's a growing movement of anti-legal-system thinking out there, especially on the right wing. They see lawsuits as a problem, and trial lawyers as bad people (but a trial lawyer on your side is a good guy, trial lawyers for other people are the evil ones). Combine this with a pro-corporate attitude, and this means that these sorts of arbitration agreements may have a lot of support in congress.

    11. Re:The power of EULAs only goes so far by Shadow+of+Eternity · · Score: 2

      it's not anti-legal-system, it's anti-99%. They LOVE the MAFIAA being able to sue everyone purely for the sake of making money doing so, they just don't want their precious megacorporations to ever be vulnerable in return.

      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
    12. Re:The power of EULAs only goes so far by azadrozny · · Score: 2

      I think that is the point the OP was trying to make. The more casual litigants would simply drop the case, either because they don't have the will power to go the distance (however short it my be) with EULA, or they are truly dumb and believe that "Like=signing a document".

    13. Re:The power of EULAs only goes so far by TBone · · Score: 2

      The ATT vs Concepcion case isn't really an appropriate basis for comparison.

      In the case of wireless service, the consumer actively signs a service contract, where these terms and conditions are laid out. In this case, what is essentially a click-through EULA, and even then for only SOME activities that GM is claiming constitute acceptance, is actively stripping the consumer of any legal remedy.

      The courts are very hesitant to allow corporate boilerplate shrink-wrap licensing terms that cause the consumer to forfeit their legal remedy paths. I can't believe this change will make it through the first case.

      --

      This space for rent. Call 1-800-STEAK4U

  2. Possibly Worse Than That by CanHasDIY · · Score: 4, Interesting

    General Mills... has quietly added language to its website to alert consumers that they give up their right to sue the company if they download coupons, or 'join' it in social media communities

    It might even be worse than that, according to an interview I heard on NPR earlier - the language of General Mills' new terms appears to include merely purchasing any of their products as a method of forcing you to waive your right to sue.

    Of course, they also said one could "opt-out" by sending an email to the company... Anybody got a list of everybody's email addresses?

    "Everybody" as in, every-fucking-body.

    --
    An enigma, wrapped in a riddle, shrouded in bacon and cheese
    1. Re:Possibly Worse Than That by Anonymous Coward · · Score: 5, Interesting

      Little did they know that there is a EULA that comes along with my purchase. If they sell me a product, they are agreeing to a long list of provisions which they are free to look up on my Web site.

    2. Re:Possibly Worse Than That by Obfuscant · · Score: 3, Insightful

      I know that it's said that ignorance of a contract is no excuse for breaching it.

      Of course ignorance of the existence of a contract is an excuse for "breaching" it. What you're probably thinking of is "ignorance of the law is no excuse". But just because GF says "buying a box of our cereal creates a contractual relationship" doesn't make it so.

    3. Re:Possibly Worse Than That by Em+Adespoton · · Score: 5, Interesting

      This is actually a really good idea -- someone should create the OpenEULA -- a license agreement that individuals can sign on to, that indicates what conditions apply when a vendor accepts their payment. An organization that hosts the OpenEULA could even do things like get a credit card with the logo and references to the agreement on it, to make it completely legit (if the vendor accepts the card, they accept the liability should they breach the card's contract).

      Anyone up for kicking this off?

    4. Re:Possibly Worse Than That by wiredlogic · · Score: 2, Informative

      Contracts have to be negotiated and signed by two parties to be valid. You have to have an opportunity to modify the terms before exchanging money. Buying commodities doesn't meet that standard. Neither do post-purchase EULAs.

      --
      I am becoming gerund, destroyer of verbs.
    5. Re:Possibly Worse Than That by VortexCortex · · Score: 5, Interesting

      Little did they know that there is a EULA that comes along with my purchase. If they sell me a product, they are agreeing to a long list of provisions which they are free to look up on my Web site.

      I did that for HTTP. You'll find our binding agreement in your server logs. In the HTTP user agent header:

      (By continuing to transmit information via this TCP connection beyond these HTPP headers you and the business you act in behalf of [hereafter, "you"] agree to grant the user of this connection [hereafter, "me" or "I"] an unlimited, world wide and royalty free copyright for the use and redistribution of said information for any purpose including but not limited to satire or public display, and agree that any portion of an agreement concerning waiving of my legal rights made via this connection is null and void including but not limited to agreements concerning arbitration; By accepting these terms you also acknowledge and agree that these terms supersede any further agreement you or I may enter into via this connection, and that the partial voiding of agreements will be accepted as a contractual exception regardless of statements to the contrary in further terms agreed to by you or I via this connection. If you do not agree to the terms of using this connection you must terminate the connection immediately. If you do not or can not agree to these terms you do not have permission to continue sending information to me via this connection, and continuing your transmission will be in violation of the Computer Fraud and Abuse Act.)

      You can add such a clause simply by using any of the various User-Agent switchers for your favorite browser.

    6. Re:Possibly Worse Than That by Kaenneth · · Score: 2

      Correct, the legal term is 'Meeting of the Minds'

      http://en.wikipedia.org/wiki/M...

    7. Re:Possibly Worse Than That by BarefootClown · · Score: 4, Informative

      Contracts have to be negotiated and signed by two parties to be valid. You have to have an opportunity to modify the terms before exchanging money. Buying commodities doesn't meet that standard. Neither do post-purchase EULAs.

      This is patently untrue, on many points.

      First, there is generally no requirement that contracts be signed, or even in writing. A very few types of contracts are governed by the Statute of Frauds, which specifies that there must be a writing signed by the party against whom a term is being used. The specifics vary from jurisdiction to jurisdiction, but the linked Wikipedia article is reasonably representative. Outside the Statute of Frauds, there's nothing wrong with an unsigned, or even oral, contract.

      Second, you do not have to have the opportunity to modify terms period, let alone before exchanging money. Terms may be offered on a "take it or leave it" basis; the Uniform Commercial Code, section 2-207 provides for how negotiation happens, and expressly includes an option to forbid any alternate terms. At common law, the principle is the same: there need not be an opportunity to make a counteroffer.

      In this context, it would be entirely unreasonable for us to assume that respondents -- or any other cruise passenger -- would negotiate with petitioner the terms of a forum-selection clause in an ordinary commercial cruise ticket. Common sense dictates that a ticket of this kind will be a form contract the terms of which are not subject to negotiation, and that an individual purchasing the ticket will not have bargaining parity with the cruise line.

      Carnival Cruise Lines, Inc. v. Shute, 499 U.S. 585 (1991)

      As to "before exchanging money," it is very common for terms to be left open at the time of acceptance and tender:

      Transactions in which the exchange of money precedes the communication of detailed terms are common. Consider the purchase of insurance. The buyer goes to an agent, who explains the essentials (amount of coverage, number of years) and remits the premium to the home office, which sends back a policy. On the district judge's understanding, the terms of the policy are irrelevant because the insured paid before receiving them. Yet the device of payment, often with a "binder" (so that the insurance takes effect immediately even though the home office reserves the right to withdraw coverage later), in advance of the policy, serves buyers' interests by accelerating effectiveness and reducing transactions costs. Or consider the purchase of an airline ticket. The traveler calls the carrier or an agent, is quoted a price, reserves a seat, pays, and gets a ticket, in that order. The ticket contains elaborate terms, which the traveler can reject by canceling the reservation.

      ProCD, Inc. v. Zeidenberg, 86 F.3d 1447 (7th Cir. 1996)
      The ProCD opinion also cited to Carnival.

      I cite specifically to ProCD because it was a post-purchase EULA case, and it directly contradicts you.

      In short, every single point you made is precisely and exactly wrong.

      --

      "Make it ten--I am only a poor corrupt official."
      --Captain Louis Renault (Claude Rains), Casablanca

    8. Re:Possibly Worse Than That by zippthorne · · Score: 4, Insightful

      ...What you're probably thinking of is "ignorance of the law is no excuse"...

      Which is it's own level of BS when you think about it. It's predicated on the idea that you're responsible for making yourself aware of the law, so that you won't violate it in ignorance. But today's body of law is so great that I'm not sure it's possible for a person to read it all within a single lifetime, let alone piece together all of the cross links and understand everything that applies to you.

      The authors and passers of the law bear some responsibility for violations when the law is so verbose and numerous as to be an impediment to understanding.

      --
      Can you be Even More Awesome?!
    9. Re:Possibly Worse Than That by s.petry · · Score: 5, Informative

      But today's body of law is so great that I'm not sure it's possible for a person to read it all within a single lifetime, let alone piece together all of the cross links and understand everything that applies to you.

      2,567 hours just to read the US Federal Tax law, which is 120% of a work year if your full time job was to read that Law. And just think of your joy when you find out next year laws are changed (not amended) and grows at a frightening rate. 26,300 pages in 1984, to 54,846 by 2003, to 67,204 in 2007, and 73,954 today. Reference.

      --

      -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

  3. we've already had rulings that click-through fails by swschrad · · Score: 4, Informative

    and this ought to cement it. nobody reads that stuff. not even the lawyers. Microsoft was forced to allow refunds. some other cases ruled that click-through terms may be invalid for some claims. keep on keeping on, and if General Mills wants to waste lawyers generating snarky comments all over the public space, have at it. you will lose face.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  4. Re:so? by CanHasDIY · · Score: 2, Informative

    yeah, that will stand up in court.

    It has for AT&T, Verizon, EA, Dropbox, etc. Why would General Mills' be treated any different than the other Corporate Masters?

    --
    An enigma, wrapped in a riddle, shrouded in bacon and cheese
  5. My Notice to General Mills by PaddyM · · Score: 4, Interesting

    IANAL, but can I send them this? Note that I would include my name and birth year per their legal requirements if I decide to send it.

    Any attempt to contact me via phone, email, or newspaper, constitutes acceptance of these legal terms. Any coupons for products produced by your company that are sent to me without my explicit request or that show up in an advertisement on the internet confirm your agreement to these terms.

    I do not agree to binding arbitration. I do not agree to any terms which General Mills has proscribed. I hereby agree to ignore any response, and only to send bills in the amount of $100,000.00 to General Mills if I receive a response. If I currently have any existing customer relationship with General Mills I hereby declare that relationship null and void. Any coupons from General Mills which arrive in my mailbox or in my email will result in a $10,000.00 per coupon recycling charge.

    ANY attempt to reply to my email will cost General Mills $100,000.00. There are no exceptions. If you disagree, if you think these terms are unfair, the only acceptable way to avoid payment of these terms that I have proscribed is to change your legal terms: http://generalmills.com/Legal_... to something compatible with US Constitutional law.

    Again, I am not bound by your legal terms. If your legal team finds some way that I am inadvertently bound by your legal terms (e.g. member of a particular website, that I was not aware was owned by General Mills), then General Mills owes me $100,000.00 and is required to remove me from that website at its own expense. If after that removal, you find that I'm still somehow related to General Mills in anyway, that will be another $100,000.00. So get it right the first time! Because I explicitly requested not to be bound by your legal terms and this notice serves as a record of that statement per your own legal terms.

    1. Re:My Notice to General Mills by x0ra · · Score: 2

      Private companies are NOT bound, in any possible way, by the Constitution or the Bill of Rights...

    2. Re:My Notice to General Mills by Nidi62 · · Score: 4, Funny

      Private companies are NOT bound, in any possible way, by the Constitution or the Bill of Rights...

      So....they are allowed to quarter troops in my home?

      --
      The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
    3. Re:My Notice to General Mills by hendrikboom · · Score: 2

      You probably mean prescribed, not proscribed, in several places.

    4. Re:My Notice to General Mills by Anonymous Coward · · Score: 3, Funny

      So....they are allowed to quarter troops in my home?

      Dude ... stop giving them ideas.

  6. This isn't news... by Ziggitz · · Score: 5, Insightful

    Until we hear about this actually holding up in court, which I highly doubt it will. Large companies are preemptively covering their asses in any way they can by flinging shit against the wall and seeing what sticks. I imagine that they've done this in several other ways that also wouldn't be likely to stand up in court, but if any one method does, then the payoff is huge so it makes sense to do it.

    --
    There is no memory shortage. yes I have heard of XFCE. Go away.
  7. Re:Manage Your Likes by geekoid · · Score: 3, Insightful

    I fond not using facebook has worked best.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  8. Re:so? by sverdlichenko · · Score: 2

    How it stood up for all companies listed? Give us links to that stories!

  9. Re:so? by EvilSS · · Score: 2

    yeah, that will stand up in court.

    It has for AT&T, Verizon, EA, Dropbox, etc. Why would General Mills' be treated any different than the other Corporate Masters?

    The big difference here is that the agreement is not apparent or possibly even presented to the user at the time or before hand. You can like something on facebook that a friend liked, and you would never see that agreement. Ditto if you tweeted something to their twitter account (which I assume they would include in this). Even with today's corporate friendly courts I can't see how they would not get laughed out of the courtroom for trying to pull this card out.

    --
    I browse on +1 so AC's need not respond, I won't see it.
  10. Re:so? by Richard_at_work · · Score: 2

    It stood up where there was an actual contract or financially backed transaction in place, not just off the back of a random click on a website.

  11. Re:so? by Penguinisto · · Score: 4, Insightful

    They don't pay as much for for preferential treatment as the other guys. Their only need for lobbying is to ensure farm subsidies are as high as possible to force down the market price for grain.

    Actually, the best way to force prices for grain downwards is to *remove* government subsidies, since most of them go towards paying farmers to limit their harvest output, thereby keeping per-bushel prices high.

    Same with any other non-processed food item - dump the subsidies, and farmers will have to increase production to make up for it. This in turn will force prices down for those food items.

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  12. Re:Bullshit by tompaulco · · Score: 3, Insightful

    The Like button has created a quandary for millions. It may be possible for you to "unlike" something, but that has not nearly the force of a "dislike" button. In order to get your voice heard at all, one has to "Like" the product to become associated with it. Then you can rant and rave about how bad it is. This makes about as much sense as clicking "Start" to shutdown your computer.
    The "Like" button also doesn't provide the expression one needs when confronted with a post such as 'My mom just died." What do you do? Like it? Not Like it? Dislike might be a better choice in this instance as well.
    Of course, Facebook wouldn't allow a Dislike button. That would be too negative.
    So, just don't use Facebook, or acknowledge the existence thereof.

    --
    If you are not allowed to question your government then the government has answered your question.
  13. Send a message by duke_cheetah2003 · · Score: 3, Insightful

    Don't buy their products. Boycott.

    Corporations only listen to their bottom line, and we can make a lot of noise by simply not buying and encouraging everyone we know to do the same.

    Sadly, I was not a fan of General Mills' products to begin with. Fortunately, it'll make a boycott for me rather painless.

    But sending a message that this sort of behavior is unacceptable would be a good thing.

    1. Re:Send a message by Johann+Lau · · Score: 2

      Not sure if continuing to not buy something you wouldn't buy anyway qualifies as boycott, but it's the thought that counts :)

  14. Simple Fix - Local Tax on Products w/Arbit clauses by breaddoughrising · · Score: 2

    Municipalities should simply place a large tax on items sold with an arbitration clause. Then General Mills can watch what happens to there market share as people learn Tastee O's taste pretty damn similar to Cheerio's. And on another front, I guess minors will no longer be able to buy food because they are not old enough to enter binding contracts of any form?

  15. Small claims court by Anonymous Coward · · Score: 5, Interesting

    I think small claims court is an under utilized weapon that we have. Everyone wants to sue big. We need a lot of people to start nickle and dime these companies in small claims court. In my state it costs $35 and claims could be up to $3000. The company can send only one person and it cannot be a lawyer. We can file in our local towns and they would have to travel there. Odds are, they will settle.

    1. Re:Small claims court by duke_cheetah2003 · · Score: 2

      Agree 100%. Small claims courts are a powerful tool. we should use them more.

  16. Boycott General Mills' products by Rick+Zeman · · Score: 2

    'nuf said.

    That's the only way to get companies to stop doing shit like this. Hit them where it hurts...the bottom line.

  17. Thanks General Mills, that makes it pretty simple by BLToday · · Score: 2

    Thanks General Mills, that makes it pretty simple. I know what cereal I won't be buying.

  18. Re:so? by causality · · Score: 2

    They're different. You're actually signing (or clicking through) something with them. This sounds like they're trying to say if you like them on Facebook (no EULA pops up when you like something) that you can never sue them. This will never stand up in court.

    Is there any chance that the lawyers who knowingly and intentionally come up with such ideas and try to implement them could be disbarred? Few measures would more effectively discourage the practice.

    --
    It is a miracle that curiosity survives formal education. - Einstein
  19. Re:If only by Zan+Lynx · · Score: 2

    But how do you know which parts are relevant to you?

    I mean, you might think a little thing like the Constitution is perfectly clear when it lays out the rules for regulating interstate commerce. I bet you didn't know that growing wheat on your own small farm and eating it yourself is interstate commerce.

  20. Re:so? by ProZachar · · Score: 2

    The current subsidies have the direct effect of reducing supply (since they are not subsidies on the growth of food, but on letting farmland remain fallow...the way to get the money is to have farmland and not grow food on it).

    This is only sort of right. IWADFUSDA (I was a developer for the USDA).

    My main application issued 2 types of subsidies, to the tune of $4b a year. The first was a direct subsidy. The government says "we will pay you X dollars per ${unit_of_measure} of Y commodity. You grew Z ${units_of_measure}, therefore you get X*Z dollars." There were complex eligibility and attribution rules, but that was the basic idea. This subsidy program was not renewed in the latest Farm Bill.

    The other subsidy happened after harvest and market. The government would say "We wanted the market price of Y commodity to be A dollars per ${unit_of_measure}. It was, in fact, A - B dollars. Therefore, in addition to your direct subsidy, we will pay you a "counter cyclical" subsidy of B dollars." If the market price of the commodity was higher than the targetted price, no payment was issued. This subsidy program expired in 2011 or 2012 (I don't remember exactly), and, like the above, was not renewed in the Farm Bill.

    I did also do some work on a conservation program. A farmer goes to the government and says "I think these acres on my farm are wetlands/${some_other_environmental_gem}." The government says "We will pay you X dollars per year to not grow crops on this land for Y years." I didn't spend much time on this one, so I don't know the finer points.

    I'm not saying these were the only programs around, but the types of programs varied widely. The direct payment program was a big player in the USDA though.

    My old coworkers tell me that the latest Farm Bill has shifted emphasis dramatically from subsidy programs to crop insurance programs.