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Comcast: Destroying What Makes a Competitive Internet Possible

An anonymous reader writes "Vox has another in-depth report on the perilous state of net neutrality regulation, and how Comcast is attempting to undermine it. Quoting: 'In the bill-and-keep internet, companies at each "end" of a connection bill their own customers — whether that customer is a big web company like Google, or a an average household. Neither end pays the other for interconnection. ... ISP's typically do this by hiring a third party to provide "transit," the service of carrying data from one network to another. Transit providers often swap traffic with one another without money changing hands. ... The terminating monopoly problem occurs when a company at the end of a network not only charges its own customers for their connection, but charges companies in the middle of the network an extra premium to be able to reach its customers. In a bill-and-keep regime, the money always flows in the other direction — from customers to ISPs to transit companies. ... But when an ISP's market share gets large enough, the calculus changes. Comcast has 80 times as many subscribers as Vermont has households. So when Comcast demands payment to deliver content to its own customers, Netflix and its transit suppliers can't afford to laugh it off. The potential costs to Netflix's bottom line are too large.'"

41 of 227 comments (clear)

  1. Sigh... by koan · · Score: 5, Insightful

    First they came for Netflix, and I did not speak up because I did not use Netflix.

    --
    "If any question why we died, Tell them because our fathers lied."
    1. Re:Sigh... by s.petry · · Score: 4, Insightful

      Pretty much this, but not exactly. How many of the average consumers getting Comcast "Hot Deals!®" realize the penalty for the deal? Not many. Just like with so many other things the only way to fight is by consumer knowledge. Since the same people (I'm tempted to use an ad hominem for them, but won't distract) that own Comcast own all of the Mass Media, consumers are once again either ignorant or lied to.

      EFF and others have been warning about this for years, hell we have debated this topic over and over on Slashdot. How do you wake consumers when you don't own any media? I guess we can hope that more of the SOPA type blackouts will occur, but I have doubts. It was effective once, but corporations hated it. Keep mailing those US House and Senate members, but also start tapping people on the shoulder. It's not like NBC is going to warn consumers of the dangers of monopolization.

      --

      -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

    2. Re:Sigh... by mrchaotica · · Score: 4, Informative

      How many of the average consumers getting Comcast "Hot Deals!®" realize the penalty for the deal? Not many.

      I firmly believe Comcast's "average" customer has only the choice between Comcast or no adequate Internet service at all. Other than Stockholm syndrome, it's the only explanation that makes sense.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    3. Re:Sigh... by s.petry · · Score: 2

      Oligarchies have no incentive to listen. My question still is how do we take an Oligarchy and transform it into a Technocracy because this is exactly what would solve the problem. How is it possible without all hell breaking loose?

      Technically we are not a true oligarchy, or at least we have no proof that the Republic is completely dead. There are people that are not career politicians getting into offices, so at least a portion of the Republic is still working.

      Transformation is always painful, and a bit of chaos may be needed to restore the full Republic. That is much less frightening than doing nothing and watching us transform into a much worse form of Government. How far away is dictatorship if we do nothing? Not very far.

      --

      -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

    4. Re:Sigh... by Mattasctic · · Score: 2

      Indeed, Comcast has bought a monopoly in many areas including where I live. I live in the DC area, a very large metro area, yet somehow, Comcast is the only option. I live in a 25 story high rise that was built 5 years (or less) ago in an area that is all completely new buildings and streets. How this is even possible is beyond me.

  2. That's why Atlanta (and other cities) ... by loony · · Score: 4, Informative

    ... need google fibre. Its the opposite extreme when it comes to performance and openness...

    Peter.

    1. Re:That's why Atlanta (and other cities) ... by tsa · · Score: 2

      Doesn't matter. Even fibers will be saturated one day and then the whole process starts again.

      --

      -- Cheers!

    2. Re:That's why Atlanta (and other cities) ... by Duhavid · · Score: 2

      No, peek photons

      --
      emt 377 emt 4
  3. Comcast doesn't care by jlgreer1 · · Score: 2

    I live in a rural Virginia area. Comcast is my only choice. They don't care.

    1. Re:Comcast doesn't care by supersat · · Score: 3, Informative

      It doesn't really matter where you are; there is no real competition in the US broadband market. Sure, DSL exists, but old copper lines can't handle nearly the bandwidth that coax can. I live only a few blocks away from the CO, but due to the age of the wires, I could barely get 1.5 mbps.

    2. Re:Comcast doesn't care by loony · · Score: 2

      we just need google fibre and such in major comcast markets - cut off enough of their profits that they see the impact on their bottomline...

    3. Re:Comcast doesn't care by NemoinSpace · · Score: 5, Funny

      Comcast wasn't your only choice. You could have voted NO. Even a commie Russian gets to vote NO.
      But Americans? Nope. Bend over and take it.
      I've had dial up instead of Comcast. I've had nothing, for short periods of time. I've thrown Comcast out of every property I've ever owned.
      Hell I even ordered Comcast just so I could return the equipment the next day and keep the batteries.
      Comcast is the Edith Keeler of the internet.

    4. Re:Comcast doesn't care by TheGratefulNet · · Score: 2

      Hell I even ordered Comcast just so I could return the equipment the next day and keep the batteries. Comcast is the Edith Keeler of the internet.

      and you are the jack benny of slashdot.

      (goml)

      --

      --
      "It is now safe to switch off your computer."
    5. Re:Comcast doesn't care by beatljuice · · Score: 2

      There is something else wrong if you're close to the CO and you have copper from there to your house. At my previous job we had copper underground that was put there in the 1890s (no, that's not a typo). And we weren't close to the CO and had no trouble getting 5 Mbps unless it was raining really hard because the insulation was compromised and the wires got wet.

      --
      Look for a reason to smile you jaded #*^ *(%$
    6. Re:Comcast doesn't care by fermion · · Score: 2
      And this is why Comcast has the power. They have spent the money to deliver a service. I do not live in a rural area. I live in the middle of the city. Where there is a dense population. And my only choice is comcast. ATT, Verizon, they don't care enough to build up service. They let comcast have the customers. If you want internet here, it has to be Comcast. Google was looking at us for service, but they are only interested in places that already have saturated service, not places that could benefit for the service.

      Furthermore, I have lived places where ATT has broadband. You know what, it is more expensive for a slower service. So yes, the internet is dying. It died as soon as we said that the lines did not have to be shared. That killed the composition. What we have now are a few boys who have decided how to carve out the school yard.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
    7. Re:Comcast doesn't care by Neil+Boekend · · Score: 2

      Google Fiber can only offer their services in places where the local government has not awarded monopoly rights to a single ISP.
      Probably they'd get sued by Comcast if they tried to offer Google Fiber.
      What needs to be done is to make these kinds of monopolies illegal. Laws that fix this are not easy to get right though.

      --
      Well, I might have a way, but it only works on a semi spherical planet in a vacuum.
    8. Re:Comcast doesn't care by peragrin · · Score: 2

      bullshit.

      in the 1890's copper wire didn't have insulation that would work. Nor was there appropriately sized wire.

      The underground pipe might have been laid in the 1890's but the wire was pulled and replaced in the 1970's or 80's.

      It is easy enough to tell what kind of insulation does it have? if it is wax paper you might be right but you would get all sorts of cross talk.

      --
      i thought once I was found, but it was only a dream.
  4. Settlement-free peering and transit by gavron · · Score: 5, Insightful

    These concepts were part of the commercial Internet circa the early 1990s
    and were part of the reason CIX was so successful. Then PAIX then others.

    In time, Internet exchanges were themselves bogged down and companies
    did private peering. Those who connected to like-quantity produders of
    content did so for free (settlement-free peering). Those who were unequal
    paid for transiting the network (paid transit).

    That hasn't changed in 32 years. All that's changed is the up and down of
    who provides more traffic where. The dominant player in each interconnection
    point ALWAYS demanded transit, and often did so with the "wherever our
    two networks meet" even if elsewhere it was not the dominant player.

    Comcast could be made to behave, but Netflix blinked and paid them money.
    Now others will as well.

    This CAN BE FIXED BY REGULATION but not the kind people are thinking
    of. No, not net neutrality. Rather the elimination of the cable-company
    monopolies on entire swaths of subscribers. Eliminate the government-granted
    access to rights-of-way, towers, utility poles, and infrastructure. Let them not
    have a "sole franchise" but rather be one of many competing in the market.

    Remove Comcast and their ilk from their high post as the monopolistic "owner"
    of all these households by fiat, and having to compete to keep them, and instead
    of throttling their peerings to make Netflix users (THEIR OWN CUSTOMERS)
    suffer... they'll get peering with netflix.

    More government regulation doesn't solve a market-driven problem. Removing the
    government regulation harming free competition is the key.

    E

  5. Make this an antitrust issue by MobyDisk · · Score: 2

    We simply need to forget the FCC and make this an antitrust issue. If an ISP is so big that they charge companies for the privilege of reaching their customers, then it is anticompetitive. If they start charging backbone providers, well... then the backbone providers will go out of business since their revenue stream will become an expense. I'm not sure how that would ever work.

  6. comcast is charging less than Cogent and L3 by alen · · Score: 3, Interesting

    Netflix even said Comcast is charging them very little for the connections and its not material to earnings.
    i've seen estimates of $.30 to $.50 per megabit per second which is A LOT less than standard transit prices and an estimate that the netflix will pay $18 million per year for this. out of almost $5 billion in revenues this year and a current tech budget which includes transit of over $100 million

    this is another blogger crisis. they scream for better internet speeds and when a deal to enable this finally happens they scream fraud and extortion

    1. Re:comcast is charging less than Cogent and L3 by alen · · Score: 2

      so why is it better for the sender of 30% of the internet's traffic to send their traffic through a third party network rather than directly to customers?

      L3 and Cogent have done plenty of shady things in the past when they had the upper hand in the business. now they don't and are crying network neutrality

    2. Re:comcast is charging less than Cogent and L3 by Bengie · · Score: 2

      http://he.net/ Get BGP+IPv6+IPv4 for $0.45/Mbps!

      $0.3/mbit for peering is EXPENSIVE. Since all of the equipment costs are already covered by their residential customer, that's a 100% net profit. Kind of like if Microsoft started subsidizing their xbox games to price the playstation out of the market. That's called monopolistic power for a reason.

    3. Re:comcast is charging less than Cogent and L3 by InvalidError · · Score: 2

      that's a 100% net profit.

      It is not 100% profit since Comcast still needs to add ports to their routers for Netflix to connect to and adjust the rest of their network accordingly.

      Even if it was straight 100% net profit, we are still talking less than 80M$/year, which is less than 0.1% of Comcast's income; practically a rounding error within Comcast's accounting or around $5/year per Netflix customer using Comcast.

      To me, that sounds like tons of ado about nothing. Cogent and L3 are frustrated about losing Netflix as a client, Netflix discovered that direct peering might actually not be as bad as they originally feared and now Cogent/L3 are trying to raise the stink again because they want regulatory protections against losing more clients to direct peering.

      With Netflix accounting for almost 1/3 of all internet traffic, they could justify buying a large chunk of Cogent or L3 simply to fulfill their own needs.

  7. Get OFF your freaking duffs! by stox · · Score: 5, Informative

    You can still change this!

    Start with filing your comment NOW at the FCC:

    https://www.fcc.gov/comments

    Click on 14-28 Protecting and Promoting the Open Internet

    Here is a sample to give you some inspiration:

    "It has become time to classify Internet Service Providers as Title II Common Carriers. The possibilities for abuse are just too great otherwise. Failure to do so will cripple the future economic well being of the United States, stifle innovation, and limit the freedom of consumers to choose the content they desire."

    --
    "To those who are overly cautious, everything is impossible. "
    1. Re:Get OFF your freaking duffs! by slykens · · Score: 2

      "It has become time to classify Internet Service Providers as Title II Common Carriers. The possibilities for abuse are just too great otherwise. Failure to do so will cripple the future economic well being of the United States, stifle innovation, and limit the freedom of consumers to choose the content they desire."

      You do understand that telephone carriers pay to interconnect with each other with the carrier terminating a call ultimately being paid for that termination? This is the exact situation we don't want to see with ISPs. (As a side-bar this is why there are/were so many "free" conference calling solutions in rural Iowa - a few of the carriers there were paid upwards of $0.02/min for termination, regardless of origin, and were willing to *pay* customer to receive calls!)

      I support net neutrality 100% but what happened between Netflix, Cogent, and Comcast has nothing to do with it.

  8. Netflix is a terrible test case by Scowler · · Score: 2

    Comcast must be thrilled Netflix has emerged as the proxy case for Net Neutrality. Netflix, a company that commands a large double-digit percentage of all US traffic, with plans to aggressively push 4K streaming later this year. It's so easy to paint such a Goliath as needing accommodations, as a company singly adding bandwidth stress on its own.

    1. Re:Netflix is a terrible test case by Jane+Q.+Public · · Score: 5, Interesting

      Comcast must be thrilled Netflix has emerged as the proxy case for Net Neutrality.

      It doesn't matter though... as a user, YOU are "requesting" date from Netflix... and you have already paid Comcast for that bandwidth.

      Another article today noted that carriers like Comcast deliberately let their nodes get congested so they can scream "bandwidth hogs!"

      Shoot 'em down. Title II Common Carrier status for the lot of 'em. They've abused for far too long, and gotten rich in the process. Time to cut them down a notch, before they manage to throw their weight around so much they break everything in the room.

    2. Re:Netflix is a terrible test case by CheshireDragon · · Score: 3, Insightful

      As soon as that spineless fuck Tom Wheeler stops threatening to knock them all down to Title II and actually does it, we can only expect this to escalate.

      --
      "That's right...I said it."
    3. Re:Netflix is a terrible test case by Jane+Q.+Public · · Score: 5, Interesting

      baby bells were common carriers and you had to pay them to terminate your phone calls on their networks

      Yes, but...

      Our Common Carrier telephone system, at least until the breakup, was the envy of the world. Rates were reasonable and closely regulated, they couldn't snoop, they couldn't pull bullshit tricks on their networks to get you to pay more, and local calls were a flat rate even if you talked all day.

      In countries where competing companies were allowed to operate (instead of the U.S. "natural monopoly" setup), you had telephone systems that were fundamentally incompatible, mazes of wires, and sometimes you couldn't even call your own neighbor, because he was on a different system that was electrically incompatible with the one you used.

      Now that many other countries have adopted more of a regulated "natural monopoly" system (even if not completely so), and the U.S. has gone almost all private, the tables are turned... we have among the worst service of Western nations while at the same time some of the highest rates.

    4. Re:Netflix is a terrible test case by Jane+Q.+Public · · Score: 3, Insightful

      I should add that I'm not promoting Communism or anything. In many industries private competition is the only rational way to go. But communication is one of those things that has seemed to work best under the "natural monopoly" scheme. Which basically means Title II Common Carrier.

    5. Re:Netflix is a terrible test case by Arker · · Score: 3, Insightful

      "you're insane. the rates were $100 in today's dollars for an average bill"

      I believe you exaggerate, though the point that rates were higher is good.

      "you paid extra for caller ID and lots of other services"

      I actually miss that part. Because the corollary was that you could decline unwanted 'services.' Now any phone service you get has a dozen "services" that I do not want, must pay for anyway, and to add both insult and additional injury it's often impossible to even turn them off.

      "you paid per minute for local calling. higher rates for regional calls and crazy rates for long distance calls"

      It was possible to pay per minute for local calling, if you got the super-cheap phone service designed for those who would otherwise have no phone at all. With that lowest level of service you still got a number you could receive calls on all day every day, you only paid extra when you called out.

      The normal mode was to pay slightly more per month and get unlimited local calls. Rates for long distance were certainly higher.

      "there wasn't enough capacity for everyone and getting all circuits busy was normal, especially on long distance calls"

      Not true, it happened but it was certainly not normal. Unless, say, you were trying to call Mexico City right after the news reported a natural disaster there - yeah, in that case, circuits would be busy.

      So those are the down sides, and they are significant. What was the upside? If you were designing the system from scratch, why would you consider using a circuit switched network instead of a packet switched network?

      In a word, reliability. Once you established a call, there was literally an unbroken strip of copper reaching from your handset right into the hand of the person you were talking to. There was NO packet loss, latency was very little above what the speed of light demands, bandwidth was constant and predictable.

      With modern telephony being VOIP based, these things are no longer true, and telephone service is much less reliable.

      With the old circuit switched network, when too many people tried to call Mexico City at the same time, a certain number actually got through. Each one of them got a good connection. All the other people whose request when through a moment too late got the message about all circuits being busy and try again later.

      With the current packet switched network, when too many people try to call Mexico City at the same time, what will happen instead is that far more connections will be made, but they will not be reliable. If it's only a few too many, then maybe the audio quality goes down, a little delay creeps in, some audio artifacts... but you can all still keep talking. That's probably good. But when it's waaay too many, then no one will get a usable connection at all.

      A packet-switched network is great for lots of applications but one can certainly argue that telephone service is not one of them.

      --
      =-=-=-=-=-=-=-=-=-=-=-=-=-=-
      Friends don't let friends enable ecmascript.
    6. Re:Netflix is a terrible test case by davester666 · · Score: 2

      He is most definitely not spineless. He has the balls to put forward regulations under the name "Net Neutrality" that basically say "pay for transit = net neutrality".

      --
      Sleep your way to a whiter smile...date a dentist!
    7. Re:Netflix is a terrible test case by mrchaotica · · Score: 3, Informative

      Actually, packet switched networks work just fine for this IF they have a "reserved bandwidth" connection-emulation feature. In return for being limited in the number and size of the packets, and having asked first, the packets of the call get to "go to the front of the line", which means they aren't dropped and have little variation in transit time (jitter). The high-bandwidth services that speed up until they hit a bottleneck and back off, dividing all available bandwidth among themselves, then find that "all available bandwidth" is just a little smaller. That way both types of service play together JUST FINE.

      But that means treating some packets different than others, which in turn means that "net neutrality" mandates, in a naive form, ban them, leaving the phone calls running in the "best effort" manner you describe.

      Repeat after me: NET NEUTRALITY IS NOT FUCKING QOS!.

      It's really simple: QOS ("Quality Of Service") is about discriminating between different types of traffic based on its characteristics and needs (e.g. low-latency-required stuff like VoIP vs. latency-not-important "bulk data" transfers like BitTorrent). That kind of discrimination is just fine. In contrast, Net Neutrality seeks only to prohibit discrimination based on the origin or destination of the packets; i.e., who sent or requested them. That kind of discrimination is very much not "just fine."

      For example, Comcast wanting to prioritize Comcast's video-streaming service above Bittorrent is fine; that's QOS. Comcast wanting to prioritize Comcast's video-streaming service above Netflix is wrong; that violates net neutrality.

      In my experience, the only people who disagree with this after having it explained to them are those who are paid to believe otherwise.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    8. Re:Netflix is a terrible test case by bill_mcgonigle · · Score: 2

      As soon as that spineless fuck Tom Wheeler stops threatening to knock them all down to Title II and actually does it, we can only expect this to escalate.

      Stop pretending that he's not a corrupt bureaucrat. Your language paints him as a coward, but one who has good intentions. There is no factual basis for such an assumption and it just harms the issue - Wheeler will do what he was sent there to do and nobody is going to do anything about it. Now who's spineless?

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  9. Kind of the opposite effect by SuperKendall · · Score: 2

    Lets say you did use Netflix.

    Why would you speak up? Netflix just arranged a deal with Comcast and from the user perspective, it got faster. So from external observation most Netflix users would think the situation had improved.

    There's simply no way to explain to non-technical people why what is happening is bad.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Kind of the opposite effect by Arker · · Score: 2

      "There's simply no way to explain to non-technical people why what is happening is bad."

      You are wrong and TFA shows you how. Did you read?

      You dont need to understand the technical side just the business side.

      The way the internet works, I pay my ISP, you pay your ISP, and so far as we are concerned everyone is paid (the ISPs pay transit providers out of what they bill us but we can ignore that, it's not our responsibility.) You are Netflix, I paid Comcast, you paid your ISP, I am happily watching movies and you are happily cashing my checks, and so is Comcast. All is as it should be.

      Then Comcast decides that since you are doing so well, they want a cut, and start interfering with *my* service to pressure you.

      I think most non-technical people can still understand very easily that this is or at least should be criminal behavior, based on the business logic alone and with no need to understand the technical details.

      --
      =-=-=-=-=-=-=-=-=-=-=-=-=-=-
      Friends don't let friends enable ecmascript.
  10. Wrong by SuperKendall · · Score: 2

    Removing regulation, rather than writing proper regulation, would do nothing more than set all of us in the claws of Comcast-Warner

    Totally wrong, the fastest internet I had was a decade ago when a small company called Wide Open West was allowed to run fiber to the curb.

    Comcast put a stop to that soon enough, they are gone as is that faster access.

    I've already seen a looser regulation having a positive effect, and yearn to return to that state where someone COULD offer service to me besides Comcast.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  11. Lobbyists are a HUGE part of the problem by fightinfilipino · · Score: 3, Informative

    having lobbyists in government regulatory bodies HAS to stop

    sign this and share it: http://wh.gov/lwhr8

    Tom Wheeler and his ilk have empowered too much Telco/Cableco monopoly control and done nothing to help regular people

    1. Re:Lobbyists are a HUGE part of the problem by OhPlz · · Score: 5, Insightful

      The current President lied in his campaign promises to not appoint lobbyists, but I'm sure an Internet petition signed by a bunch of geeks will change his mind.

      Washington DC is useless to us.

  12. Re:movies should not go over internet backbone by Duhavid · · Score: 4, Informative

    My recollection is that NetFlix has such caching equipment, and that they have offered it to Comcast and Verizon.
    CC and VZ did not take them up on that offer.

    --
    emt 377 emt 4
  13. Re:Can someone explain something to me? by David_Hart · · Score: 2, Informative

    Can someone explain something to me, because I don't get it. If I want content, and netflix has the content, and I have a subscription to Netflix and an ISP, assuming neither has a monopoly, why does it matter if netflix or the ISP pays for the transmission of data? One of the two of them has to pay for it for my consumption. I understand this all changes if there's a monopoly by either netflix or the ISP, but without the monopoly, why does capitalism not drive this to cost+ a reasonable cost of doing buisness/profit margin? And if it does, why do I really care if I pay this money to either the ISP or netflix, I have to pay it to someone. Now obviously, this goes out the window if one or both has a monopoly. Also, please, I'm looking for a real answer as to why I should care, not "zomg, ISP greeeeed"

    Basically, Netflix pays their ISP for bandwidth. You pay your Comcast for bandwidth. The traffic goes through Netflix's ISP, through the Internet backbone, to the Comcast network. Netflix's ISP is supposed to have a peering arrangement with Comcast where they agree to carry traffic to and from each other, usually for free. Normally both ISPs are close to being equal in the amount of data they exchange so this is fair.

    Comcast has two arguments that they are using to charge Netflix extra to deliver their data to you:

    1. Netflix data takes up a lot of bandwidth on the Comcast network and someone has to pay for that bandwidth. This is a total lie as you have already paid for this bandwidth through Comcast service fees, Netflix has already paid their ISP for this bandwidth, and tax payers have paid ISPs for time immemorial to upgrade their infrastructure, much of which has been just pocketed.

    2. Netflix is using a small ISP to get a really good deal on their ISP rates and because their ISP is tiny, in comparison to Comcast, the peering agreement is unfair. Comcast does have a valid point here, but are going after the wrong party. Comcast should be charging Netflix's ISP additional fees as part of the peering agreement, which they would then have to pass on to their customers. Wait, you say, doesn't Netflix end up being charged more anyway? Yes, but this way the existing internet model is maintained and there is no prioritization of data based on who paid a toll or not. However, Netflix paying Comcast is a gateway to Comcast charging other companies for bandwidth even though their ISPs have fair peering agreements. Once this happens, any new internet business will have to have enough funding to pay Comcast for premium access or they would be at a severe disadvantage against the established companies.