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On MetaFilter Being Penalized By Google

Paul Fernhout (109597) writes "MetaFilter recently announced layoffs due to a decline in ad revenue that started with a mysterious 40% drop in traffic from Google on November 17, 2012, and which never recovered. Danny Sullivan at SearchEngineLand explores in detail how MetaFilter 'serves as a poster child of problems with Google's penalty process, despite all the advances Google has made over the years.' Caitlin Dewey at the Washington Post puts it more bluntly: 'That may be the most striking, prescient takeaway from the whole MetaFilter episode: the extent to which the modern Web does not incentivize quality.'"

30 of 108 comments (clear)

  1. You're Doing It Wrong by Anonymous Coward · · Score: 4, Insightful

    If you depend that heavily on ad revenue from Google then you really need to re-think your business model

    1. Re:You're Doing It Wrong by TWX · · Score: 5, Insightful

      It's worse actually. They're dependent on Google not only for ad revenue, but for simple exposure.

      Honestly I never knew what metafilter was for. I've been on the Internet since 1994 (god, 20 years!) and metafilter never really caught my eye as knowing what they were for. If their goal was to be a front-door for the Internet, an aggregator of cool stuff, I have plenty of other sites to do that through that each seem to do a good job. If their job was to be a question-and-answer forum, I've got several forums for specific topics that I can visit and get better answers, and where if I give answers, they're both appreciated and discussed at length (sometimes ad-nauseum) so that they stay relevant.

      If metafilter broke their somewhat parasitic arrangement with an entity that isn't forced to send them traffic, then I don't really know what to say to them.

      --
      Do not look into laser with remaining eye.
    2. Re:You're Doing It Wrong by wvmarle · · Score: 4, Insightful

      Agreed.

      I'm also one of those oldies, and never heard of that particular site. However I'm on Slashdot from not too long after the beginning (many years of just reading - not commenting) - my friends told me about this site over a beer in the students' club. Good old days.

      To come back to Slashdot and Google: I'm using Google quite extensively to search for all kinds of topics, including tech related ones. I don't recall having ever seen a link to a Slashdot article appear in Google, not even a link to a comment (which is of course where the real interesting bits can be found), probably as Slashdot doesn't produce any new content, they just aggregate what they find elsewhere. If Metafilter is indeed also just an aggregator, good that Google skips their links and instead provides the links to the actual content instead.

    3. Re:You're Doing It Wrong by Anonymous Coward · · Score: 2, Funny

      It's like Slashdot, but instead of targeting the male nerd audience, it caters to unstable females.

    4. Re:You're Doing It Wrong by twilight30 · · Score: 5, Interesting

      That's interesting. The case could be made that MetaFilter is to liberal/progressive politics what Slashdot is to tech -- it fosters lively, informed discussions on any number of topics. I tend to lurk on both sites these days, but I will say that the active moderation over there has generally made a _much_ more civilised site than anything Slashdot could claim nowadays.

      Note: I am specifically not really talking about MeTa's cash cow, the Ask MeFi section, but rather the main site itself.

      --
      ========================================
      Death will come, and will have your eyes
      -- Pavese
    5. Re:You're Doing It Wrong by Anonymous Coward · · Score: 2, Insightful

      No one is holding a gun to Youtube's head and demanding that they change their policies. No one is saying they're entitled to control the entire website, either.

      You see, there is this thing called "criticize." People usually criticize others that do things they don't like in an effort to get them to stop doing those things. Whether the people listen to the criticism is usually up to them, and criticizing something doesn't mean you think you're entitled to control it.

      Seriously, what's with the dumbasses who kneejerk in response to any criticism and tell others to go start their own business/make their own website? Yeah, asshole, everyone knows that if you owned the website you could do as you please with it; no need to state the obvious.

    6. Re:You're Doing It Wrong by PopeRatzo · · Score: 4, Insightful

      It introduced me to some new things, porn included.

      Kids these days. Why, when I was young, we were introduced to porn by the Sears and Roebuck catalog or our parish priest.

      --
      You are welcome on my lawn.
  2. I had my own problems with Google by HangingChad · · Score: 4, Interesting

    We lost our ad account when Google accused us of hosting porn. The "porn" they pointed out were links to fairly vanilla pictures posted by some of our long-time forum members. We weren't even hosting it. I appealed, they pointed out two more links like that one. Links.

    I refused to remove content that really wasn't that offensive, posted by members and complied with our forum rules. It did open my eyes to how Google could be a giant, inflexible jackass.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
    1. Re:I had my own problems with Google by MTO_B. · · Score: 4, Interesting

      This happened to me for articles about breast cancer. Removed them all and never again talk about breast cancer prevention as I don't want to lose my ad account.

    2. Re:I had my own problems with Google by wiredlogic · · Score: 5, Insightful

      That's pretty hypocritical considering how much hardcore porn is indexed by Google image search.

      --
      I am becoming gerund, destroyer of verbs.
    3. Re:I had my own problems with Google by mechtech256 · · Score: 2, Informative

      This is regarding ad accounts, not search results or indexing.

    4. Re:I had my own problems with Google by sjames · · Score: 2

      Sure, but it is odd for Google to happily show results for porn (with ads) but get bent out of shape if a site (other than google's search) has links to porn.

    5. Re:I had my own problems with Google by MTO_B. · · Score: 4, Insightful

      I cant live without money, I live with what I earn from AdSense. Yes, I'm too dependent on Google, but it's how it is.

  3. The root problem is... by QuietLagoon · · Score: 4, Insightful
    ... that google appears to be the main generator of traffic for some websites. The way to solve the root problem is not to change how google does or does not work, but to bring other traffic generators on board.

    .
    A company that relies upon one customer for a great majority of its sales will always be beholden to that customer. That is why companies diversify their customer base.

    Websites should diversify their traffic generators instead of just relying on good ole google to generate traffic for them.

    1. Re:The root problem is... by Anonymous Coward · · Score: 3, Informative

      I have a technical website serving a niche, with 100% content and no adverts. So far this month I have had 10 referrals from Bing, 130 from the most relevant Wikipedia page and 2200 from Google.

      It's not so much the worldwide web these days as the Googleverse.

      Namgge

    2. Re:The root problem is... by QuietLagoon · · Score: 2

      I have a technical website serving a niche, with 100% content and no adverts. So far this month I have had 10 referrals from Bing, 130 from the most relevant Wikipedia page and 2200 from Google.

      It's not so much the worldwide web these days as the Googleverse.

      ---sigh---

      I see similar numbers for my website also, however, you are seeing much more bing activity than I see.

    3. Re:The root problem is... by DogDude · · Score: 3, Insightful

      That's irrelevant. ANY business that relies solely on another unaffiliated business is doomed to fail, eventually. That's Business 101 and has been true across every industry, since the birth of capitalism.

      --
      I don't respond to AC's.
    4. Re:The root problem is... by gman003 · · Score: 2

      I actually do. Due to what I assume is some carrier NAT issues, Google detects my entire ISP as possible bots. Every Google search I do requires a CAPTCHA.

      So I use Bing for my searching. I've not really noticed any difference in quality between it and Google.

  4. Lets Look At This For A Second by Anonymous Coward · · Score: 4, Interesting

    $haw$hank
    #truvadawhore
    "Everyone On Wall Street Is A Dick."
    Hello My Sweaty Pink Parts
    Ronald McDonald gets reincarnated
    You are disgusting.

    I've never had a particularly strong desire to browse metafilter and my visit today has confirmed that no mistakes were made. These are actually just a few of the titles listed today, but probably some of the better ones for demonstration purposes. It just strikes me that the tone that is set with these types of choices just doesn't represent the articles. In particular, the shawshank piece was a very light fluffy piece of writing with no real substance. However, I was expecting something a bit more impressive or even just a biased opinion piece. These types of choices coupled with a site design that makes slashdot look damn near futurisitic don't feel like a winnin combination. My first thought was, "Wow, someone was actually get paid to work on this?"

    I can definiately see their depdendence on google as a huge factor. I don't want to go back!

  5. I agree by justthinkit · · Score: 3, Informative

    I agree. I also research extensively with Google and have never seen Slashdot articles. But I disagree with Google's choice on this.

    Maybe it is more a matter of Google drowning in information and have no practical way of filtering it all out.

    To that end, Google seems to love Expert Exchange. I don't understand that. Seems like they make choices, and stick to them, at least for a while.

    Search is a truly large space. I doubt I could manage it any better. I never tire of hitting enter and having a page of results before I have time to reach for the mouse. I'll cut them some slack on this one.

    --
    I come here for the love
  6. And Google has to do it to keep the advertisers by Sycraft-fu · · Score: 3, Interesting

    For various (often stupid) reasons most brands don't want to be associated with "porn" even in a very passing way. So advertisers will pull their ads if you have what they deem to be porn.

    Fark had this problem. They used to run stories now and again with a "boobies" or "wieners" tag to denote photos/videos of either women or men respectively that others might find attractive and want to look at. They were always clearly marked, and flagged NSFW if that was an issue. It wasn't a large part of the content

    However advertisers kept complaining and pulling ads, and so Fark spun that content off in to a separate site. It was that, or watch ad revenue dry up.

    This sort of thing is also why ads on places like the Pirate Bay and such tend to be so scummy: Most brands aren't willing to associate with those sites so they have to take whatever they can get.

  7. I have seen this ... by kbahey · · Score: 3, Informative

    I have seen this in a few sites I run. One is a business site, another is a special interest with specific demographics, and the third is a blog.

    It all started with Google shuffling their algorithms, with Panda then Pengiun.

    I saw traffic drop on all three sites. Some coninciding with Panda, and the other coninciding with Pengiun.

    One site was the top site for certain search terms for many long years. Not anymore. That site saw a 7.5X drop in pageviews per month traffic. Another site saw 3.5X drop, and the third was 2.5X.

    What is weird is that Google de-indexed one site because of "un-natural links". When I contacted them, I asked what the links are, so I can remove them. They never came back with any definitive information, and sent the same template email saying site de-indexed because of un-natural links. It took 3 or 4 tries, and then they reinstated the site back in the index. They never told me what the links are, and never explained why they de-listed the site nor why they reinstated it.

    Another thing of note: some sites no longer show up in Google searches. For example, here in Canada we have a restaurant review site called Restaurantica. It used to show up in the first few searches for restaurants in the area (Southern Ontario). Now, I don't see it at all on the front page. Seems Google decided that Trip Advisor and Urban Spoon are the authoratitive ones for restaurant, and Restaurantica is third class or something.

    I also noticed that the search quality for Google has gone downhill starting in 2011. Really stupid matching of terms, some partial strings even. I've never seen Google's search that bad before.

    They are for sure dumbing things down, a general trend in the industry in the name of "user experience" and such. You see this in Firefox with the dumbed down Australis, which requires Classic Theme Restorer to undo some of the damage.

    Sigh ...

  8. Re:Google monopoly by DarwinSurvivor · · Score: 3, Interesting

    Ah yes, the "good old days" when we had a thousand crappy search engines. Now all we have is a thousand crappy search engines, a few half-decent ones and a good one. Maybe you should write the second good search engine and give Google some competition.

  9. Re:good quality by Intrepid+imaginaut · · Score: 2

    Still beats me why reddit is getting a single pageview.

  10. One common scenario leading to delisting... by tlambert · · Score: 4, Interesting

    One common scenario leading to delisting is that you hire an SEO, or an SEO decides to "gift" you their "service", or one of your competitors decides to "gift" you an SEO's "service". It's very hard, as an ordinary business, to know that this is the cause of your problem.

    Complicating this is that the #1 "Wordpress" exploit, for the longest time, was to present the ordinary site *unless* the request was coming from the IP address of a search engine bot. If it was coming from a search engine bot, then you present the regular content of the site, interspersed with link farm data. The Wordpress site doesn't know that it's being link-farmed, since they come in from non-bot IP addresses.

    One of the things Google does internally is make all web traffic from employees desktops originate from the bot IP address; that way if there is variant content based on it recognizing the bot IP, you end up getting the link-farm version of the page, if you, as an employee, visit the site. One of my coworkers discovered that his daughter's school site had been compromised and turned into this type of link farm when he went on from his desk in order to give permission for a field trip, and ended up with a bizarro version of the site in his browser.

    So if you see a sudden drop in traffic, you should probably compare your current site contents to the site contents that are supposed to be there according to your CMS (and if you don't have a CMS - get one so you can make this kind of comparison).

    Another fairly recent phenomenon is that these "stealth" link farms are now being provided as forum postings. If you look at the forum posting link yourself, it's going to show up as whatever content is supposed to be there, but, again, if the bot goes there, it's going to see a link-farm. So if your site has a lot of links to link-farm sites, you're going to appear to be part of the problem (a fair assessment, since you *are* in fact a part of the problem).

    For secondary drive-by stealth link-farm postings, there's really no way to check that the link that you're publishing is a stealth link-farm link. The problem with exposing this information is that an exposed site recruited to this purpose is no longer valuable to the link-farmer, but an unexposed one remains valuable input to the filtering algorithm. So exposing just means that the link-farmer is going to sell the site on the open market to someone else, who will then use the same exploit that the link-farmer used to get it to be a stealth link-farm, only they are going to do other nasty stuff with it, from hosting malware, to actively recruiting the site for a botnet.

    So in reality, it turns out to be a net benefit to everyone for Google to say nothing, particularly if there's no way to understand what exploit was used to establish the stealth link-farm in the first place. Clearly, the site administrator at that site was not competent enough to not be p0wned in the first place, so they're unlikely to be competent enough to fix the problem. If they're using Wordpress in the first place, they probably don't understand the software well enough to understand the exploit in any case. So no programatic verification by Google that a given link might cause you to lose ranking because it links to a link-farm, since link-farmers would just use the service themselves to get the list of their link-farms they need to "recycle" by selling to other people.

    It's a pain in the ass all around, but eventually people will have to start taking their site security a bit more seriously, or find themselves swept into the corner.

  11. Google Search just doesn't work very well by reve_etrange · · Score: 2

    The bottom line is that Google Search doesn't work very well - at least, not anymore. While it previously supported search expansions which could be taken advantage of by skilled searchers, it's since been focused on quick, lowest-common-denominator responses to the most common questions. As a result, searching for slightly abstract notions is virtually impossible, and some searches which should be straightforward also fail.

    One example of a simple failure: "fireworks today" or "fireworks today san francisco" returned nothing after I chanced to see fireworks the other night. Using the date ("fireworks san francisco may 21 2014"), the only relevant result was a set of Coast Guard and DHS documents describing safety precautions for the event (Giants game). Of course, fireworks games are well publicized outside of interntal government safety documents.

    A more abstract example: try to design a search for articles about names which are or have become insults, such as "Dick."

    --
    .: Semper Absurda :.
    1. Re:Google Search just doesn't work very well by tlambert · · Score: 2

      The bottom line is that Google Search doesn't work very well - at least, not anymore. While it previously supported search expansions which could be taken advantage of by skilled searchers, it's since been focused on quick, lowest-common-denominator responses to the most common questions. As a result, searching for slightly abstract notions is virtually impossible, and some searches which should be straightforward also fail.

      One example of a simple failure: "fireworks today" or "fireworks today san francisco" returned nothing after I chanced to see fireworks the other night. Using the date ("fireworks san francisco may 21 2014"), the only relevant result was a set of Coast Guard and DHS documents describing safety precautions for the event (Giants game). Of course, fireworks games are well publicized outside of interntal government safety documents.

      Your inability to find the event with your search is because you are going at it lexically backwards from the encapsulating event at which the fireworks were being displayed. The primary key is the event. Historical Google doesn't do well at this, and neither does Bing or any other search engine, which are based on you knowing approximately what you are looking for in the first place.

      If instead you were to look at the people who were likely to be the most upset at an unscheduled pyrotechnic display, you'd lookf for something like "DHS san francisco scheduled fireworks"

      A more abstract example: try to design a search for articles about names which are or have become insults, such as "Dick."

      Yeah, this one is easy: "terrible first names"

      BTW, just because they took away Altavista style search parentheticals and punctuation, like "+", nominally to make it easier for people with mobile devices and no ability to think lexically to use, doesn't mean you can't force the issue still, using ordered search terms and conjunctions like AND and OR (and note that "-" still works to omit irrelevant data). See also: https://support.google.com/web...

  12. MetaFilter: Been There Done That by TechnoGrl · · Score: 2

    It's interesting (and not coincidental) to note that perhaps the very best of the best of the moderators is stepping down and several of the younger newer and frankly less ... ummm ... rock solid of the moderators are remaining.

    I tried MeFi some years back and grew disaffected with the environment. I was initially attracted because of the very heavy attention to keeping things on topic and keeping the crazies away but soon grew disenchanted when it became apparent that the uber-heavy moderation was not applied uniformly. Friends of the site were granted far more leniency than others and the sheer amount of what I am forced to label as misplaced political correctness from the younger staff (staff who are staying on) was outright annoying.

    Google did not kill MetaFilter. Metafilter did that to themselves by allowing disparity in their moderation and substituting hipsteresque faux-concern for alleged dubious subject matter to prevail over true conversation. I have dropped in from time to time to watch the membership decline and have seen the conversation stagnate.

    Buy-bye Mefi (and Boing-Boing) - you were great when you were great but now .... not so much.
    The world moves on.

    --
    ----- In Your Cubicle No One Can Hear You Scream...
  13. I might care... by ebcdic · · Score: 2

    ... if I'd ever heard of MetaFilter.

  14. Gift vs. Exchange for funding "free" communities by Paul+Fernhout · · Score: 2

    Thanks for pointing this out (article submitter here). People make points in other comments about MetaFilter's business strategy, varied content, or grousing about the moderation. Your comment instead emphasizes the positive about how how MetaFIlter is one of the longest running online communities and it is trying to sustain itself. One comment I saw on MetaFilter compared these donations to the end of the movie "It's a Wonderful Life".
    http://metatalk.metafilter.com...

    I've never been a MetaFilter member. Nor have I paid much attention to it anytime recently other than seeing stories on it now and then found by whatever random process. But a couple months ago I added it to my list of interesting news sites. Every day it has some interesting and generally pleasant (non-trollish) discussions linked to on the main page as the best of the discussions. I can see the value in that and the work that goes into it. As I wrote to someone just before hearing this news, Slashdot is like the discussions I had in college around the computer center and the engineering buildings; MetaFilter is like the more randomly varied discussions I had in the dorm hallways, dining halls, and maybe the social science buildings.

    Having recently "discovered" this jewel that reminds me of the better part of what the internet was in the late 1990s, it is sad to see it struggling. Slashdot is a community I have long enjoyed and participated in, and itself may itself be facing some of the same general issues. It's a bit surprising to me to see in some of the comment here a lack of acknowledgement of the parallels. Why do they think "Beta" is being pushed? People may say MetaFilter is not "original" content like a news articles. Nonetheless, I feel discussions about new articles are themselves important content. I read Slashdot not so much for the articles but for the discussions which often point out how the articles are wrong or misleading, or add lots of details to the articles, or put the articles into a broader context. Discussion has its own value, both for participants and for lurkers. I don't know if it is true, but I did find interesting the speculative comment by someone that the fall in traffic could reflect that maybe Google does not want competition with its own Google+?

    Another story has a link to a video where Matt Haughey, the founder of Metafilter, explains the size of the site and the moderation infrastructure and its history:
    http://newstorystudio.com/why-...
    http://vimeo.com/21043675

    Matt sounds like someone who really cares about his community, sort of like a town mayor (and a founder who never "sold off" from the early internet days, unlike Slashdot getting sold off to various new owners). Guestimating from their staff size and their revenue loss and member base (on the order of 10,000 active members), it must be take at least US$20K - US$40K a month to keep that community humming along for staffing costs (mostly for moderation I would think)? Or guessing on the order of about US$2 to US$5 per active member per month? Computers and bandwidth for hosting used to cost something significant, but nowadays for a text-mostly site I would not think those matter much?

    It seems to me that the financing of all this has been for the past few years mostly that people not in the community (non-posters) drive by via Google and generate ad revenue, and that revenue then supports the community. The people who actively participate in the community must be a much smaller percentage of views. It looks like with MetaFilter, the people who funded the community were not the people who actually inhabited the social process of it.

    That reminds me a bit of where I live in the Adirondack Park. Much of the money coming into the community is from summer tourists or summer residents when the population swells

    --
    A 21st century issue: the irony of technologies of abundance in the hands of those still thinking in terms of scarcity.