Slashdot Mirror

← Back to Stories (view on slashdot.org)

Comcast Customer Service Rep Just Won't Take No For an Answer

Posted by Soulskill on from the it's-comcastic dept.

RevWaldo writes: The Verge and other sources report on how AOL's Ryan Block ultimately succeeded in cancelling his Comcast account over the phone, but not before the customer service representative pressed him for eight solid minutes (audio) to explain his reasoning for leaving "the number one provider of TV and internet service in the country" in a manner that would cause a character in Glengarry Glen Ross to blush. Comcast has now issued an apology.

3 of 401 comments (clear)

  1. We're sorry we got caught? by Anonymous Coward · · Score: 5, Insightful

    That's probably what they meant...

  2. The worst company in the world by briancox2 · · Score: 5, Insightful

    Comcast simply will not accept being second place in the competition for the worst company in existence.

    --
    We should learn what we need to know about issues, before we decide what we need to feel about them.
  3. Re:105 megabits per second by swillden · · Score: 5, Insightful

    If I am hearing correctly, this guy was signed up for 105 megabits per second... Do you know how hard it is to use 105 megabits/second?

    Sigh.

    Slashdot, how far you have fallen.

    --
    Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.