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Comcast Customer Service Rep Just Won't Take No For an Answer

Posted by Soulskill on from the it's-comcastic dept.

RevWaldo writes: The Verge and other sources report on how AOL's Ryan Block ultimately succeeded in cancelling his Comcast account over the phone, but not before the customer service representative pressed him for eight solid minutes (audio) to explain his reasoning for leaving "the number one provider of TV and internet service in the country" in a manner that would cause a character in Glengarry Glen Ross to blush. Comcast has now issued an apology.

1 of 401 comments (clear)

  1. why would anyone cancel comcast? by alen · · Score: 5, Interesting

    where else can you get hundreds of channels of TV i hate and crappy internet for one low price of $200 a month?
    what else would i do if i didn't have 400 channels of TV? how else would i watch commercials?