Slashdot Mirror
Sony Forgets To Pay For Domain, Hilarity Ensues
First time accepted submitter Dragoness Eclectic writes Early Tuesday, gamers woke up to find out that they couldn't log in to any Sony Online Entertainment games--no Everquest, no Planetside 2, none of them. Oddly, the forums where company reps might have posted some explanation weren't reachable, either. A bit of journalistic investigation by EQ2Wire came across the explanation: SOE forgot to renew the domain registration on SonyOnline.net, the hidden domain that holds all their nameservers. After 7 weeks of non-payment post-expiration, NetworkSolutions reclaimed the domain, sending all access to Sony's games into an internet black hole. Sony has since paid up. SOE's president, John Smedley, has admitted that the expiration notices were being sent to an "unread email" address.
Wow, giving the company 7 weeks before Network Solutions took the site down? That's going way above & beyond. The average luser like me would be taken down the day of expiration.
This sort of lapse has happened in every company I've worked in, big and small, when the person formerly responsible for this kind of thing leaves the company and someone else has to pick up their responsibilities. Sloppy, unorganized? You betcha. Also what I've come to expect.
" simple spreadsheet to track something"
that is the bane of corporations. Important info sitting in a spreadsheet, somewhere.
The Kruger Dunning explains most post on
It wouldn't hurt to have a distribution group for this and then make yourself and others a member of the group, even if it's your boss. Best case scenario, he gets the alert and says, Bob, did you see the alert about... Already took care of it this morning. Good man.