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Comcast Allegedly Asking Customers to Stop Using Tor
An anonymous reader writes Comcast agents have reportedly contacted customers who use Tor and said their service can get terminated if they don't stop using Tor. According to Deep.Dot.Web, one of those calls included a Comcast customer service agent who allegedly called Tor an “illegal service.” The Comcast agent told the customer that such activity is against usage policies. The Comcast agent then allegedly told the customer: "Users who try to use anonymity, or cover themselves up on the internet, are usually doing things that aren’t so-to-speak legal. We have the right to terminate, fine, or suspend your account at anytime due to you violating the rules. Do you have any other questions? Thank you for contacting Comcast, have a great day."
Update: 09/15 18:38 GMT by S : Comcast has responded, saying they have no policy against Tor and don't care if people use it.
Le monopole
A list of tor nodes needs to be known for tor to work. Trivial to check for connections to these nodes.
Turn in your equipment and cancel in person. Comcast has figured out if your willing to sit in their DMV like customer service center for 30-45 minutes they aint gonna keep you. Id rather sit quietly at a customer service center than try to argue with the phone guys who get paid to keep you.
No, but they can reference their TOS and note preclusion against running 'servers' on residential service.
Actually, they have a few rules in their Acceptable Use Policy that specifically go after TOR: http://www.comcast.com/Corpora...
I think you Poe'd most of the people who responded to you.
Hail Eris, full of mischief...
E pluribus sanguinem
Then TOR will be wrapped by a VPN service, and Comcast will be fscked.
Didn't you read the article? VPN is against Comcast's terms of service-- it's a proxy.
http://www.geoffreylandis.com
Then TOR will be wrapped by a VPN service, and Comcast will be fscked.
Didn't you read the article? VPN is against Comcast's terms of service-- it's a proxy.
The TOS only restricts you from running a proxy service, not for using a proxy service as a client.
"Somebody has to do something. It's just incredibly pathetic it has to be us."
--- Jerry Garcia
So if you rent a car, and then it breaks down, and you call for repair, and they:
...because, they had to incur employee, vehicle, and gas costs to replace the device they rented you which was faulty?
1) Arrive within 3 days to give you a new one
2) Charge you 20-30 dollars for a "car tech visit"
3) Break it on the way out the door (yes, it happened to me)
This is OK?
(Ignoring the statement in the parent where he suggested breaking the cablemodem--that's a different issue entirely).
Full Disclosure: In my case, I was able to get the fee removed each time by calling in, because it's not my fault that their tech refused to follow clear instructions (both written on his form and from my wife), and it's not my fault that the modem was faulty.
-=Lothsahn=-
The solution is not to cancel your Comcast service (assuming you live in the United States in many of the places with no legitimate competition).
The solution is to record your phone calls (when legal). For Android, my dad uses https://play.google.com/store/...
Then post your calls online (instead of transcripts).
Lastly, and this is the important part: call your local utility regulation board.
Don't forget: you are not the customer, the utility regulation board is the customer, you are just the one paying.
-- I was raised on the command line, bitch
This is believable up until the sentence"Comcast doesn’t monitor users’ browser software or web surfin" which we know is false since Comcast sends out notices to people downloading pirated software, and they were in court for monitoring and blocking bittorrent traffic.
It is weird that they throw an obvious lie into what would otherwise be a nice clarifying statement that would put the issue to rest.
For the copyright alert notices, they're just forwarding on notices from the copyright holder, when the copyright holder says "hey, IP address XYZ is downloading Captain America." Comcast just sends on the notice to whomever has IP XYZ (or had it at the time in question).