Comcast Allegedly Asking Customers to Stop Using Tor

An anonymous reader writes Comcast agents have reportedly contacted customers who use Tor and said their service can get terminated if they don't stop using Tor. According to Deep.Dot.Web, one of those calls included a Comcast customer service agent who allegedly called Tor an “illegal service.” The Comcast agent told the customer that such activity is against usage policies. The Comcast agent then allegedly told the customer: "Users who try to use anonymity, or cover themselves up on the internet, are usually doing things that aren’t so-to-speak legal. We have the right to terminate, fine, or suspend your account at anytime due to you violating the rules. Do you have any other questions? Thank you for contacting Comcast, have a great day." Update: 09/15 18:38 GMT by S : Comcast has responded, saying they have no policy against Tor and don't care if people use it.

Comments

Dont cancel by phone

[voss]

Turn in your equipment and cancel in person. Comcast has figured out if your willing to sit in their DMV like customer service center for 30-45 minutes they aint gonna keep you. Id rather sit quietly at a customer service center than try to argue with the phone guys who get paid to keep you.