Slashdot Mirror


Comcast Allegedly Asking Customers to Stop Using Tor

An anonymous reader writes Comcast agents have reportedly contacted customers who use Tor and said their service can get terminated if they don't stop using Tor. According to Deep.Dot.Web, one of those calls included a Comcast customer service agent who allegedly called Tor an “illegal service.” The Comcast agent told the customer that such activity is against usage policies. The Comcast agent then allegedly told the customer: "Users who try to use anonymity, or cover themselves up on the internet, are usually doing things that aren’t so-to-speak legal. We have the right to terminate, fine, or suspend your account at anytime due to you violating the rules. Do you have any other questions? Thank you for contacting Comcast, have a great day." Update: 09/15 18:38 GMT by S : Comcast has responded, saying they have no policy against Tor and don't care if people use it.

14 of 418 comments (clear)

  1. Quiz by AftanGustur · · Score: 5, Insightful
    Human rights for 100 points:

    It is 2014 and anonymity is a crime, what country are we thinking of ?

    --
    echo '[q]sa[ln0=aln80~Psnlbx]16isb572CCB9AE9DB03273snlbxq' |dc
  2. Re:So-to-speak legal by Nerrd · · Score: 5, Insightful

    They're not a utility - they damn well can terminate service for any reason.

  3. Re:So-to-speak legal by guygo · · Score: 3, Insightful

    It's the State of Comcast. They have no such niceties as "innocent until proven guilty". They can do whatever they want, because they own everybody who could possibly be effective in trying to do something about them. So let's let them swallow Time-Warner, too! All hail Comcast!

  4. Re:So-to-speak legal by thaylin · · Score: 4, Insightful

    For now, hopefully that will change soon.

    --
    When you cant win, ad hominem.
  5. Re:So-to-speak legal by JenovaSynthesis · · Score: 4, Insightful

    Yeah, because who needs clean air, fresh water, safe food, safe working conditions, fair pay and other such "Big Government" regulations?

    --
    Anonymous Cowards generally receive no replies because you're a coward and I'm a bitch :)
  6. Re:why? Better for Comcast to not know by Exitar · · Score: 5, Insightful

    Probably Comcast cares because NSA told them they should.

  7. Re:So-to-speak legal by mrchaotica · · Score: 3, Insightful

    Quit spreading FUD. You know the difference between Big Government "regulating" the Internet and "Big Cable" controlling the Internet? With government, you can complain on Constitutional grounds if they infringe your rights. With Comcast, you're shit out of luck!

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  8. Re:This may be the way to escape from Comcast by Jade_Wayfarer · · Score: 5, Insightful

    Wait, why is this modded 'Funny'? You really think that they won't do it? I'm really surprised that they aren't doing it right now.

    --
    Absence of proof != proof of absence.
  9. Re:why? Better for Comcast to not know by JohnnyDoesLinux · · Score: 4, Insightful

    They care because they are content owners/producers now (NBC).

  10. Re:This may be the way to escape from Comcast by LoRdTAW · · Score: 4, Insightful

    The point he was trying to make is they charge you for a service call when the problem is with faulty equipment they own. It is then their responsibility to eat the labor and fuel costs to fix their problem.

  11. Re:So-to-speak legal by CrashPoint · · Score: 4, Insightful

    Anonymous anything will be the first to go! The legal ( and its sound reasoning ) will be sure the first amendment provides you can say pretty much anything you want but it says nothing about you being able to do it in anonymity.

    McIntyre v. Ohio Elections Commission says hi.

  12. Re:Make money out of them by Anonymous Coward · · Score: 2, Insightful

    After all this, let them know you will continue using TOR, and sue them for breach of contract and intimidation if they go forth with their mischievous threats. You are allowed to use your internet connection according to their TOS, which does not bar TOR unless the FCC really let that slide.

    This depends entirely on what they mean by "using TOR." Their AUP definitely prohibits you from running a server or providing internet services to anyone, so running a TOR node is very definitely against their AUP. You are not allowed to use their network for unlawful purposes or "which a reasonable person could deem to be unlawful." If a reasonable person thinks that TOR is used to obscure criminal behavior, then Comcast is free to terminate service. It's not necessary that you actually do anything unlawful, or that you ever be convicted of a crime - Comcast gets to determine whether your activities can be deemed unlawful.

    I prefer to think this flap revolves around internal miscommunication. Someone pointed out that running a TOR node violates AUP; someone else heard that using TOR is a violation; the lowly tech is forced to come up with a reason that even connecting to TOR would be verboten. The notion that anyone with policy authority would really decide that all TOR traffic is illegal content is just hard to accept. Which, of course, makes it excellent clickbait.

  13. Dear Comcast, by LoyalOpposition · · Score: 4, Insightful

    Users who try to use anonymity, or cover themselves up on the internet, are usually doing things that aren’t so-to-speak legal.

    Dear Comcast,

              I notice that your customer list, vendor list, inter-company agreements, and engineering drawings are concealed. Why are you committing illegal acts?

    ~Loyal

    --
    I aim to misbehave.
  14. Re:This may be the way to escape from Comcast by mr_mischief · · Score: 4, Insightful

    A VPN? That's hiding internet traffic from them, which is precisely their problem with Tor.