Slashdot Mirror


Users Report Warping of Apple's iPhone 6 Plus

MojoKid writes: Apple's iPhone 6 Plus weighs six ounces, and it's a scant 7.1mm thick. As an added bonus, according to a number of users, it has a hidden feature — it bends! And no, we don't mean it bends in a "Hey, what an awesome feature!" sort of way. More like a "Hey, the entire phone is near to snapping" kind of way. What's even more troubling is that many of the users who are reporting bent devices also claim that they were carrying it in front pockets or in a normal fashion as opposed to sitting on it directly. Either some of the iPhone 6 Plus hardware is defective (the vastly preferable option) or it's because the tests run by other venues are putting different kinds of stress on the chassis. It's not clear what the story is. Hopefully Apple will clarify it soon.

11 of 421 comments (clear)

  1. Third option by smooth+wombat · · Score: 2, Interesting

    Because a large portions of Americans are obese, having the iPhone in such cramped conditions under extreme pressure for extended periods of time is causing the issue.

    Not sure what the solution is but I'm sure Apple will have a fix out in no time.

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
    1. Re:Third option by plover · · Score: 5, Interesting

      Not sure what the solution is but I'm sure Apple will have a fix out in no time.

      I doubt that very much. I doubt they'll even acknowledge it.

      If they say "oh, yeah, sorry, our phones bend", what can they do about it? They don't have a solution coming out of the factories. Since the problem is mechanical with the case and chassis being too thin to ever be reliably durable, that could mean a complete redesign of just about every component, including the circuit boards, glass, buttons, everything. (Although they might be able to replace the current aluminum chassis with titanium. That could make the phones strong enough, but way more expensive.) Next, they'll have to ramp up production of the new model and get a few million into the pipeline. That could take a year. Meanwhile, do you think they are going to pull the current phones off the shelves, so they have less to replace?

      No, I would bet that the lawyers are advising them to silently let this go forever, hoping the bending problem doesn't catch on in the mainstream media, or picked up by the late night comedians. They'll wait for it to blow over like they did with the antenna problems on the iPhone 4, because ultimately that proved to be nothing to them.

      Look to them to remain silent right up until some unlucky people bend them in the "wrong way" causing a short, burns, and or fires. That's when there will be a shitstorm of a recall.

      --
      John
    2. Re:Third option by DigiShaman · · Score: 3, Interesting

      Instead of titanium, I wonder if carbon fiber would be a better alternative.

      IANAMS (I'm not a material scientist)

      --
      Life is not for the lazy.
  2. Not just iPhone by SternisheFan · · Score: 5, Interesting
    Other phones are prone to bending also... http://www.cultofmac.com/29740...

    Perhaps Apple had planned to have the stronger SapphireGlass for their large phones, which would have mitigated this problem. But to release a high end phone with this obvious engineering deficiency is like a smack in the face to loyal Apple consumers.

    1. Re:Not just iPhone by mark-t · · Score: 3, Interesting

      The official chemical name IS Aluminium with Aluminum being an alternate spelling

      Except it's not. You are right about "alumium", however.

    2. Re:Not just iPhone by SternisheFan · · Score: 3, Interesting

      Bah! Nonsense. Ridiculous nonsense.

      First, it doesn't cost $800, unless you get it contract free & 64GB, and that's a specific choice you make.

      Second, it doesn't get "easily bent". You can bend any phone with enough force. If you're applying the kind of force that will bend a cell phone, then you're being careless and deserve what you get.

      You're disaster hyping like Fox News.

      1) "Free" - That is the subsidized cost over a 2 year contract, which actually costs more than buying it outright.

      2) - Forcibly bending it is stupid to do. Having it in a pocket and it warps out of shape from normal body bending is just poor design. I have expectations that such an expensive device would be strong enough to endure 'normal usage'.

      3 - Fox News is well known for creating hype-stories out of nowhere that fit their own agenda, not the case here. I didn't start the fire.

  3. Re:Until we have independent testing... by rwise2112 · · Score: 3, Interesting

    I'll assume option '3' for the moment:

    Out of a sample size of ten million people, chances are very good that some of them will do very stupid things (and then claim they didn't).

    Mind you, I'm perfectly willing to accept that the phone has a defect in design or construction, but I've had enough experience in troubleshooting and repair to lose all trust in humanity.

    It's going to be a big problem for them. These phones have only been out for a day or two, so what will the average Joe's phone look like after a month?

    --

    "For every expert, there is an equal and opposite expert"
  4. Re:is that an iPhone in your pocket? by Plumpaquatsch · · Score: 2, Interesting
    --
    Of course news about a fake are Fake News.
  5. Re:Typical Engineering mistake by Sockatume · · Score: 5, Interesting

    1) Why would you put the volume button on the top of the phone?
    2) Wouldn't it make more sense that it's bending around the volume cut-outs because they're a big void in the side of the phone? No matter how tough it is, if it's going to yield anywhere, it'll yield there.

    --
    No kidding!!! What do you say at this point?
  6. Re:is that an iPhone in your pocket? by TWX · · Score: 4, Interesting

    I find it curious in their examples, that four of the nine devices susceptible to bending are Apples, and one of the five non-Apple examples involved the device being smashed while sitting on its docking station. If one eliminates that specific outlier and focuses on phones that bend while in their users' pockets, then the iPhone line is a solid half of all types reported in their article.

    --
    Do not look into laser with remaining eye.
  7. Re:Typical Engineering mistake by Overzeetop · · Score: 4, Interesting

    Indeed, it's simple engineering mechanics. As you get thinner, the case gets weaker by a factor of (thickness ratio)^2. As you make it longer, the internal stresses in the metal go up by (length ratio)^2. Then, to ice the cake, there are cutouts which form stress concentrations which will be 1.5-3x the predicted strength if you don't account for the amplification due to shear flow around the opening (though I suspect there are internal bosses to mitigate this).

    The solution, of course, is not to compromise the perimeter at all and put the buttons in the center of the back of the case. But if they did that, it wouldn't be innovated enough I guess. Maybe we'll get that in the iPhone 8 and it will be innovative by then.

    --
    Is it just my observation, or are there way too many stupid people in the world?